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Published By: LifeLock     Published Date: May 10, 2016
Unfortunately, many companies don't realize a breach has occurred until it's too late. A world-renowned hospital and healthcare network found this out the hard way when more than 60K+ employee records were compromised. Find out how they minimized loss and quickly restored a sense of confidence after they suffered a data breach
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LifeLock
Published By: Evariant     Published Date: Apr 09, 2018
Every consumer or patient call into a health system’s call center is an opportunity to create a highly-personalized experience that ensures patient loyalty and extends patient lifetime value. Healthcare providers have a tremendous opportunity to invest in solutions and processes that can transform their call center into a profit center by driving smarter patient engagement. Yet, the majority of call centers today do not deliver the robust, personalized support capabilities today’s patients and consumers expect, and the current healthcare marketing environment demands. Download your free copy of this eBook to learn how to make the transformation from traditional call center to strategic patient engagement engine that drives growth in patient acquisition and lifetime patient value.
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patient experience, call center, improved care continuum, access center, customer experience, patient journey
    
Evariant
Published By: Evariant     Published Date: Jul 02, 2018
When call center agents don’t have access to an EMR, consumer demographic, sociological and other data, nor an understanding of marketing campaigns, agents are inefficient, reactive and unable to personalize interactions with patients and consumers. The disjointed call center experience harms the health system’s ability to find, guide, and keep patients for life. The call center is often the first touch for many prospective healthcare customers, and Scripps Health recognized these challenges. They made the pivot from call center as cost center to strategic lynch pin in their patient experience strategy. Call center agents are now delivering a world-class patient experience as they provide physician referrals, take class registrations, and serve as a clearing house for general information . An added bonus of the shift is they can now integrate outbound calling into campaign efforts, and measure the full impact of marketing efforts and strengthen marketing’s ROI. Get your free copy of
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call center, conversions, health, proactive
    
Evariant
Published By: Citrix ShareFile     Published Date: Mar 31, 2017
Protecting PHI is not optional. Data security is so important in healthcare that fear of jeopardizing patient privacy and facing fines leads many providers to reject modern and more efficient cloud software. However, the facts tell a different story. Read this eye-opening e-book to get the facts on how the cloud can help your office provide better, more secure patient care. • How built-in data encryption keeps your PHI, DICOM studies safe • Why more security pros are concerned with user behavior than cloud tools • What your organization should know about the cloud and compliance
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cloud security, electronic security, health care, security risk management, user authentication, cloud technology
    
Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Mar 31, 2017
Patients come with lots of paperwork. The ability to securely access it on your smartphone or laptop could be a game-changer. But can your personal devices ever be secure enough to manage PHI? Surprisingly, this informative whitepaper shows that, with the right preparation, using your personal device can actually help you keep your organization more secure. • Why data encryption is often easier to adopt as part of a cloud initiative • What top security threat your employees are less susceptible to on personal devices • How to manage device updates and passwords for the greatest protection
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data encryption, cloud security, data storage, network security, device protection, information protection
    
Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Apr 13, 2017
Protecting PHI is not optional. Data security is so important in healthcare that fear of jeopardizing patient privacy and facing fines leads many providers to reject modern and more efficient cloud software. However, the facts tell a different story. Read this eye-opening e-book to get the facts on how the cloud can help your office provide better, more secure patient care. • How built-in data encryption keeps your PHI, DICOM studies safe • Why more security pros are concerned with user behavior than cloud tools • What your organization should know about the cloud and compliance
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cloud security, client data protection, data encryption, cloud, user behavior
    
Citrix ShareFile
Published By: UPS     Published Date: Sep 01, 2017
Growth in new markets introduces new costs to control, regulations to manage, and supply chain complexities to solve. Longer, more complicated cold chains mean that collaboration with third party logistics providers (3PLs) can help make the difference between profitable simplicity and unmanageable complexity. Companies are increasingly relying on their 3PLs for services such as monitoring and intervention, contingency planning, and cost control. Reduce risk by improving packaging, visibility, and establishing QA best practices. Improved visibility, new tools, new monitoring capabilities and appropriate packaging can also help drive down costs for shippers.
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healthcare, cold chain, efficiency, ups, practices
    
UPS
Published By: UPS     Published Date: May 24, 2017
One-fourth of all healthcare products today are temperature-sensitive and that number is growing. For many pharmaceutical or biologic shipments, 2 degrees Celsius is all that separates medicine from becoming spoiled inventory and a costly write-off. Here are four risk mitigation strategies for temperature-sensitive shipments.
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strategies, healthcare, shipments, ups, temperature-sensitive
    
UPS
Published By: UPS     Published Date: Aug 29, 2017
7 expert perspectives on best practices to improve efficiency
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UPS
Published By: Pure Storage     Published Date: Apr 18, 2018
Everybody’s talking about big data. Huge promises have been made about its role in driving enterprises forward. But few organizations are realizing its true benefits. For those able to put data to good use, there’s much to be excited about. Data is transforming not only businesses, but entire industries, and the world as we know it. Today organizations are harnessing big data to do things like transform healthcare, provide eyesight for the visually impaired, and bringing us closer to autonomous cars
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Pure Storage
Published By: athenahealth     Published Date: May 24, 2012
Health care providers cope with an avalanche of complex rules, regulations, and administrative processes just to run their practices. At the same time, costs are increasing and reimbursement rates are declining. The only way for a practice to achieve financial health in this demanding environment is to learn how to operate at peak performance level.
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healthcare, cost, ibm, asset management, service management, technology, health analytics, business intelligence, financial / revenue cycle management, claims processing
    
athenahealth
Published By: athenahealth     Published Date: Jun 06, 2012
Find answers to a number of common questions about EHR adoption and replacement, as well as, how the right EHR can help practices get you more money and more control.
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healthcare, cost, ibm, asset management, service management, technology, electronic health records, health analytics, enterprise content management, financial / revenue cycle management
    
athenahealth
Published By: athenahealth     Published Date: Apr 30, 2013
Our web-based patient communication system and services go well beyond medical scheduling software by improving all patient interactions outside of the office. Learn how physicians can communicate with patients online and improve their bottom lines with our unique approach to medical scheduling software and other automated messaging services.
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healthcare, medical, hitech act, ehr, patient engagement, practice efficiency, self-pay collections, electronic health records, meaningful use, business intelligence, quality and safety, enterprise resource planning, care coordination, financial / revenue cycle management, claims processing, enterprise content management
    
athenahealth
Published By: athenahealth     Published Date: Jul 23, 2013
PayerView, an annual healthcare payer rankings report by athenahealth, uses objective, data-driven methodologies to analyze the payer-provider relationship. The 2013 healthcare payer rankings report, which covers industry trends in 2012, does not show dramatic industry changes over the year, but highlights areas where there could be trouble as industry changes emerge.
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payerview, healthcare, data-driven, payer-provider, athenahealth
    
athenahealth
Published By: athenahealth     Published Date: Sep 05, 2013
Lacking a method to share clinical data across 70+ providers, Carolina Health Specialists® needed an EHR to stay current, improve visibility, and achieve Meaningful Use.
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healthcare, healthcare providers, carolina health specialists, health specialists, ehr, meaningful use, electronic health records, policy and legislation
    
athenahealth
Published By: athenahealth     Published Date: Sep 05, 2013
Healthcare mergers and acquisitions and medical group growth have been strong industry trends for years. One reason is the desire for critical mass to gain leverage with payers as reimbursement declines and costs increase. Healthcare mergers and acquisitions may offer benefits for many medical groups; it is not without its challenges. Read this whitepaper to learn how to successfully manage growth of your medical group.
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group practice growth, strategies for success, healthcare mergers, medical group growth, medical group, meaningful use, health analytics, business intelligence, network infrastructure, quality and safety
    
athenahealth
Published By: athenahealth     Published Date: Feb 27, 2014
In recent years, there has been a great deal of discussion about how to engage patients in their care. Patient engagement has always been considered a good thing in practices and health care organizations. Today it is vital to the business of delivering care. This Whitepaper Outlines 5 elements of Launching a Successful Strategy.
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athena, healthcare, healthcare technology, patient engagement, patient engagement strategy, experience of care, per capita cost, population health, care coordination, ehr, information technology, practice management
    
athenahealth
Published By: athenahealth     Published Date: Feb 27, 2014
For providers, Stage 2 Meaningful Use raises the bar across the board on what it means to “meaningfully use” an EHR: there are more core measures, new menu measures, and higher reporting thresholds. Reap the rewards by following these five steps to help your practice successfully achieve Stage 2 Meaningful Use.
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athena, healthcare, healthcare technology, meaningful use, stage 2 meaningful use, ehr, ehr vendors, core measures, menu measures, reporting, care coordination, patient engagement, information technology, practice management
    
athenahealth
Published By: athenahealth     Published Date: Feb 27, 2014
The adoption of the ICD-10 code set will represent a significant change in the health care industry. This whitepaper outlines the five major risks of the ICD-10 transition that your practice should expect, as well as ways to ensure your medical billing, practice management, and EHR vendor is prepared to make your transition as smooth as possible.
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athena, healthcare, healthcare technology, icd-10, icd-10 conversion, reporting, procedures, billing, practice management, ehr, productivity, icd-10 code, meaningful use, information technology
    
athenahealth
Published By: Hitachi Vantara     Published Date: Aug 16, 2018
In this inforgraphic, we are going to show you the possibilities with modernised, optimized data infrastructure. In doing so, we aim to bring you ideas about how you can bring your own data-driven business vision to life, focusing on the outcomes that matter most to you. In essence, we will be discussing five main industries and the possibilities for modernized data infrastructure. We will be displaying how Banking and Financial Services, Telecommunications, manufacturing, healthcare and retail can use data, analytics and automation to optimize their business, therefore bringing about a competitive edge which previous appeared unimaginable. Using data correctly, most importantly building proper data infrastructures, can be the driving force behind obtaining a competitive edge. Data is your story. And it’s our story, too.
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Hitachi Vantara
Published By: RelayHealth     Published Date: Apr 01, 2013
Statements can be a great opportunity to improve the patient experience and expedite collections, or they can lead to frustrated patients, lower self-pay revenue and increased bad debt. As pioneers of the healthcare industry’s patient-friendly initiative nearly 10 years ago, RelayHealth continues to research and innovate. Its most recent patient focus group provided input on how statement design impacts their satisfaction with the hospital, post-discharge experience and willingness to pay. Learn the critical components to creating patient statements that get results and help compel patients to pay: Download the 10 Keys to Creating Engaging Patient Statements today.
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statements, patient statements, healthcare, collection, patient experience, care coordination, financial / revenue cycle management, claims processing, electronic health records
    
RelayHealth
Published By: RelayHealth     Published Date: Apr 01, 2013
RelayHealth's Vice President, Business Analytics, Jason Williams examines how healthcare organizations can better set strategies by focusing on key decision points and adding data from real-time sources to what they have already collected.
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ecosystem, healthcare, real-time data, data, analysis, decision making, business analytics, electronic health records, business intelligence, enterprise content management, data warehousing
    
RelayHealth
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