hio

In order to maintain their commitment to customer service, Girard Toyota looked to upgrade their outdated phone system. The antiquated system they were using was not only costly to maintain, but also inhibited their efficiency — inbound calls were not answered in a timely fashion, and when they were, the hold times were much too long. Calls were not being transferred to the correct representatives, causing frustration for both new and existing customers. The entire customer experience was negatively impacted, threatening to cost the company revenue and its prized reputation for superior customer service.

Today’s modern institution moves at the speed of information. Asking yesterday’s finance, HCM, and student information systems to keep pace doesn’t really make sense, does it? Leaders from The Ohio State University, University of Rochester, and Vassar College highlight how their move to the cloud increased productivity, improved efficiencies, lowered the total cost of ownership, and—most importantly—gave their staff and students the necessary tools to succeed.

Getting customers to buy multiple items — and spend more money on each order—is a great way to increase sales and revenue. Here are five easy-toimplement strategies to get your customers to spend more in your online fashion store.

Oggi la tecnologia digitale è ovunque: cloud, mobility, social network e Internet of Things stanno cambiando il modo in cui tutti noi lavoriamo e ci divertiamo. Questo mondo digitale in rapida evoluzione sta anche rimodellando il rapporto tra le aziende e i clienti, che ora si aspettano dai propri brand preferiti un'esperienza utile e interattiva. Anche la sicurezza è motivo di preoccupazione. Azienda e clienti si scambiano un volume in continuo aumento di dati sensibili, aumentando i fattori di rischio.La trasformazione del mercato sta inoltre intensificando la concorrenza. Come osserva l'analista Mark Raskino, "Come conseguenza, tutti i contendenti hanno rielaborato le proprie strategie e si sono risvegliate alla potenza del business digitale nello stesso momento. Il conflitto è quindi inevitabile.

Nel suo libro Psicologia della scienza, pubblicato nel 1966, lo psicologo americano Abraham Maslow analizzò la teoria secondo cui coloro che operavano in ambito psicologico necessitavano di un approccio alla cura da più punti di vista per favorire la genesi di nuove idee, senza limitarsi a utilizzare le stesse teorie e le medesime tecniche create da Freud e dai suoi seguaci in un passato ormai remoto. Partendo dal presupposto che può risultare difficile cambiare il proprio punto di vista, Maslow scrisse: "[...] La tentazione, se l'unico strumento che hai è un martello, è di trattare tutti i problemi come se fossero chiodi". Abbiamo fatto tutti questa esperienza. Siamo talmente abituati a fare le cose come si facevano in passato che a volte non ci chiediamo neppure più il motivo per cui continuiamo a farle oggi.

La protezione degli accessi privilegiati e la prevenzione delle violazioni restano preoccupazioni urgenti per le aziende di tutte le dimensioni. Gli autori di attacchi utilizzano una gamma sempre più ampia di metodi sempre più sofisticati per infiltrarsi in sistemi vulnerabili. E anche se le notizie di violazioni esterne spesso dominano le cronache, le aziende devono essere in grado di difendersi anche dalle minacce interne. In effetti, dato l'impiego oggi diffuso di outsourcing e partnership per supportare le funzioni aziendali chiave, il numero degli utenti che dispongono di accesso con privilegi ai sistemi di business critici è aumentato. In aggiunta, è essenziale per gli amministratori di sistema di oggi comprendere in che modo i sistemi vengono utilizzati, da chi e in quali condizioni. Purtroppo, le soluzioni di sicurezza standard non sono in grado di proteggere l'accesso interno/privilegiato in modo efficace e presentano gravi carenze, che mettono a rischio l'azienda.

Tick-borne diseases such as Lyme disease, Rocky Mountain spotted fever, and ehrlichiosis are a significant concern for many thousands of workers who have frequent and unavoidable exposure to tick-infested habitats. Treatment of clothing with permethrin, a nontoxic chemical with insecticidal, knockdown, and repellent properties, is highly effective against ticks. However, most permethrin products must be reapplied after several washings to maintain insecticidal activity. Recently, a factory-based method for long-lasting permethrin impregnation of clothing has been developed by Insect Shield, Inc., that allows clothing to retain insecticidal activity for over 70 washes. This study provides preliminary evidence that long-lasting permethrin-impregnated clothing may be highly effective against tick bites.

As the Northwest Ohio area’s only academic medical center, the University of Toledo Medical Center (UTMC) delivers high-level physician education, while managing a 233-bed hospital for patients as well as 34 specialty clinics. This broad, complex level of responsibility needs a comprehensive, robust interoperability system to connect its different EHR systems so residents, physicians, and technicians can access data whenever, wherever they are. With more than a half-dozen disparate systems, UTMC needs a reliable, robust system to tie everyone together so providers have critical access to patient data from the classroom to the operating theatre. Read this case study to learn how the Mirth® solution has delivered to all of these requirements and enabled University of Toledo.

Keeping ahead of the curve is a must when it comes to fashion and luxury. But to create cutting-edge designs that set trends, designers need state-of-the art tools and technology. The FashionLab provides high-end designers with innovative tools to create 3D designs of everything from dresses to jewelry.

Academy of Art University uses high-performing, reliable workstations, servers, and PCs to help design students get ready for the workforce.

With sophisticated analytics, government leaders can pinpoint the underlying value in all their data. They can bring it together in a unified fashion and see connections across agencies to better serve citizens.

If you are working with massive amounts of data, one challenge is how to display results of data exploration and analysis in a way that is not overwhelming. You may need a new way to look at the data – one that collapses and condenses the results in an intuitive fashion but still displays graphs and charts that decision makers are accustomed to seeing. And, in today’s on-the-go society, you may also need to make the results available quickly via mobile devices, and provide users with the ability to easily explore data on their own in real time. SAS® Visual Analytics is a data visualization and business intelligence solution that uses intelligent autocharting to help business analysts and nontechnical users visualize data. It creates the best possible visual based on the data that is selected. The visualizations make it easy to see patterns and trends and identify opportunities for further analysis.

Is turning data into information still a challenge for your company? If so, you are not alone. View this on-demand Webinar with SAP and HP to learn how you can manage ever-increasing amounts of data; provide this data to business users to make critical decisions in a timely fashion; and enable true self-service business intelligence (BI) for business users.

The UK is recognised around the world for its unique character and the strength of its creative industries. We’re renowned for great storytellers, from Shakespeare to Dickens, Orwell to J.K Rowling; for our world-famous musicians, from Coldplay to Queen, The Beatles to Adele; for our fantastic actors; our striking modern architecture; our leadership in fashion and design, matched by high quality craftsmanship; our witty and effective advertising, genre-defining publishing; and our globally important digital games industry.

Le divisioni IT hanno utilizzato IaaS per liberare il personale da compiti ripetitivi quali la manutenzione dell’hardware e l’aggiornamento del software. Ma non sempre sono stati sfruttati i possibili vantaggi correlati al processo di adozione. Quasi un quarto delle aziende (il 22%) sostiene che se dovesse ripetere l’implementazione di IaaS, utilizzerebbe strumenti per la migrazione automatica. Oracle Ravello, ad esempio, permette alle aziende di trasferire automaticamente i carichi di lavoro dai data center esistenti alle piattaforme cloud senza costose o rischiose modifiche.

Le divisioni IT hanno utilizzato IaaS per liberare il personale da compiti ripetitivi quali la manutenzione dell’hardware e l’aggiornamento del software. Ma non sempre sono stati sfruttati i possibili vantaggi correlati al processo di adozione. Quasi un quarto delle aziende (il 22%) sostiene che se dovesse ripetere l’implementazione di IaaS, utilizzerebbe strumenti per la migrazione automatica. Oracle Ravello, ad esempio, permette alle aziende di trasferire automaticamente i carichi di lavoro dai data center esistenti alle piattaforme cloud senza costose o rischiose modifiche.

n our report on the most-Socially Devoted brands in the Fashion industry, you can find out which practices to adopt to help turn your fashion brand into a powerhouse.

By refreshing servers in a timely fashion, IT can avoid operating costs that increase significantly in years 4-6 of a server’s life span while benefiting from improved performance and agility. In fact, operating costs in years 4-6 of a server’s life span increase to 10x the cost of the initial server acquisition cost.

By refreshing servers in a timely fashion, IT can avoid operating costs that increase significantly in years 4-6 of a server’s life span while benefiting from improved performance and agility. In fact, operating costs in years 4-6 of a server’s life span increase to 10x the cost of the initial server acquisition cost.

By refreshing servers in a timely fashion, IT can avoid operating costs that increase significantly in years 4-6 of a server’s life span while benefiting from improved performance and agility. In fact, operating costs in years 4-6 of a server’s life span increase to 10x the cost of the initial server acquisition cost.

By refreshing servers in a timely fashion, IT can avoid operating costs that increase significantly in years 4-6 of a server’s life span while benefiting from improved performance and agility. In fact, operating costs in years 4-6 of a server’s life span increase to 10x the cost of the initial server acquisition cost.

Abbiamo individuato tre diversi tipi di dipendenti che rappresentano la forza lavoro moderna. Ciascun tipo ha esigenze specifiche in termini di hardware. In un contesto in cui il lavoro da remoto sta diventando un aspetto quotidiano del business moderno, il rischio che dati critici vengano compromessi aumenta notevolmente. La perdita dei dati può essere paralizzante, determinando perdita di opportunità di business, danneggiamento della reputazione e anche sanzioni punitive. Scopri di più sulle soluzioni Dell in collaborazione con Intel®.

Interview with Ohio State University President Dr. Gordon Gee The Ohio State University President Dr. Gordon Gee discusses his passion and progress on creating a "One University", high-performance culture to take the largest university in the U.S. from excellence to eminence. On the global stage, it is part of his vision to build a new model for the university of the 21st century: more agile, more responsive, less insular and less bureaucratic.

Performance testing has always been about ensuring the scalability of a software application. Until the arrival of the first performance test automation solutions in the late 90’s, performance testing was a manual process that was difficult, if not impossible, to test in a consistent and reliable fashion. The arrival of these new tool sets suddenly allowed software testers to turn discrete user actions into scripts that could be combined and replayed as test scenarios. Solving the consistency and reliability challenge, software testers could now repeat the same test on demand while reinforcing and imposing some new requirements.

I responsabili del servizio clienti ricoprono un ruolo fondamentale nella definizione del marchio. Tuttavia, per essere in linea perfetta con il ruolo, queste persone devono essere consapevoli dell'importanza della creatività in ciò che fanno: il servizio clienti richiede progettazione.