Published By: ServiceNow
Published Date: May 29, 2018
Get an accurate, up-to-date view of how all your EHR hospital services are delivered -- without all the pain of manual mapping.. Learn how improved EHR service visibility dramatically improves service quality, reduces risk, and drives down costs
Is physician acquisition really the right way to go? And how can health care leaders pursue successful strategies without resorting to acquisition? Before your hospital system or medical group pursues physician acquisition as a strategy to thrive through the ongoing change, consider the four points offered in this whitepaper.
Managing pain is vital to how hospitals are measured on patient satisfaction. Learn how a hospital uses an interactive patient care solution to streamline pain feedback, integrating with an EMR, nursing notification and pharmacy dispensing systems.
Statements can be a great opportunity to improve the patient experience and expedite collections, or they can lead to frustrated patients, lower self-pay revenue and increased bad debt.
As pioneers of the healthcare industry’s patient-friendly initiative nearly 10 years ago, RelayHealth continues to research and innovate. Its most recent patient focus group provided input on how statement design impacts their satisfaction with the hospital, post-discharge experience and willingness to pay.
Learn the critical components to creating patient statements that get results and help compel patients to pay: Download the 10 Keys to Creating Engaging Patient Statements today.
Many hospitals are implementing patient engagement strategies to help improve care outcomes and engaging financially with patients can also yield significant benefits for patients and providers. Financial patient engagement includes educating and communicating with patients at every point in the revenue cycle – pre-service, point of service and post-service – to facilitate higher collections and help improve patient satisfaction. Because these points in the revenue cycle stretch across many departments such as patient access, financial services, call centers and third-party collection agencies, a single, integrated solution that connects all parties involved and provides comprehensive data is critical.
Often, a hospital’s revenue cycle is comprised of several departments that are managed and monitored separately. The lack of visibility of overall performance can impact cash flow and the patient experience. RelayHealth financial solutions offer a panoramic view of the revenue cycle while also providing the ability to drill down for microscopic focus on certain challenges. Using analytics to identify and prioritize improvement opportunities, financial executives can then implement RelayHealth’s other revenue cycle solutions to help solve problems and improve financial outcomes.
Your customers won't rave about a simple payment experience. They won't talk on social media about the slickness of the online checkout process, but they will make a lot of noise about a bad payment experience, and your conversion rates and sales will take a hit.
Learn how to delight your customers with our FREE insider’s guide to creating the perfect payments customer experience
Millennials ermöglichen eine signifikante Chance für Hoteliers und Gastronomen und diese Studie: „Millennials und Hospitality: die neu Definition von Service“ gibt Ihnen die Informationen, wie Sie die Erwartungen diese Zielgruppe erreichen können.
Basierend auf den Erkenntnissen unserer unabhängigen Forschungsstudie, Millennials und Hospitality: Die neue Definition von Service, erhalten Sie fünf Tipps, wie Sie erfolgreich das Geschäft dieser begehrten und technisch versierte Generation gewinnen und langfristig halten können.
Sur la base des résultats de notre étude de recherche indépendante, La génération Y et l’hôtellerie-restauration - La redéfinition du service, obtenez nos cinq conseils pour vous aider ŕ séduire les technophiles de la génération Y.
Based on the findings of our independent research study, "Millennials and Hospitality: The Redefinition of Service”, get our five tips to help you successfully win the business of this coveted, tech-savvy generation and keep them coming back.
Udostepniajac wnioski z badan restauratorom z calego swiata, dzial Oracle Hospitality dazy do wykazania, ze zarzadzanie kadrami i zaopatrzeniem oraz zapobieganie stratom sa globalnymi wyzwaniami, które mozna pokonac poprzez uczynienie technologii kontroli kosztów fundamentem dzialalnosci.
This whitepaper reveals how Oracle Hospitality commissioned
Phocuswright, a leading travel industry research firm, to survey more than 2,700 U.S. and European travelers to better understand the impact of technology on the hotel-guest experience and gain insight into making it a differentiator for winning new business.
Great food and great service, delivered consistently, are at the heart of any
successful restaurant business.
But success — and survival — also depend on being profitable. Every restaurant
owner, whether independent or part of a large chain, understands that labor and
inventory costs represent a significant variable expense to the business. Keeping
control of those costs is as critical as the culinary magic that occurs in the kitchen.
After all, how can a restaurant expect to make a profit when they are regularly
overstaffing or running out of ingredients?
A loyalty program can deliver a number of important benefits to restaurants, coffee shops
or other food and beverage operations. It provides restaurant operators with a way to
reward customers and encourage repeat business. It is also an effective, measurable
marketing tool – by gathering details about your guests, such as their e-mail address and
location or date or birth, you can target them with promotions to help grow your revenue.
For the hospitality industry, it’s an important question that
needs unequivocal answers. After all, millennials, comprising
individuals born between 1981 and the late 1990s, now
represent the largest generational demographic in the U.S.
With a population of 83 million, they outnumber baby boomers
and Generation Xers, and wield enormous spending clout –
an estimated $200 billion annually. A hefty share of that pie
is earmarked for hospitality: 77% of U.S. millennials say they
visit a restaurant once a week or more, and each millennial is
projected to spend an average of $3,900 on travel this year.*