Many hospitals are implementing patient engagement strategies to help improve care outcomes and engaging financially with patients can also yield significant benefits for patients and providers. Financial patient engagement includes educating and communicating with patients at every point in the revenue cycle – pre-service, point of service and post-service – to facilitate higher collections and help improve patient satisfaction. Because these points in the revenue cycle stretch across many departments such as patient access, financial services, call centers and third-party collection agencies, a single, integrated solution that connects all parties involved and provides comprehensive data is critical.
Often, a hospital’s revenue cycle is comprised of several departments that are managed and monitored separately. The lack of visibility of overall performance can impact cash flow and the patient experience. RelayHealth financial solutions offer a panoramic view of the revenue cycle while also providing the ability to drill down for microscopic focus on certain challenges. Using analytics to identify and prioritize improvement opportunities, financial executives can then implement RelayHealth’s other revenue cycle solutions to help solve problems and improve financial outcomes.
Your customers won't rave about a simple payment experience. They won't talk on social media about the slickness of the online checkout process, but they will make a lot of noise about a bad payment experience, and your conversion rates and sales will take a hit.
Learn how to delight your customers with our FREE insider’s guide to creating the perfect payments customer experience
Millennials ermöglichen eine signifikante Chance für Hoteliers und Gastronomen und diese Studie: „Millennials und Hospitality: die neu Definition von Service“ gibt Ihnen die Informationen, wie Sie die Erwartungen diese Zielgruppe erreichen können.
Basierend auf den Erkenntnissen unserer unabhängigen Forschungsstudie, Millennials und Hospitality: Die neue Definition von Service, erhalten Sie fünf Tipps, wie Sie erfolgreich das Geschäft dieser begehrten und technisch versierte Generation gewinnen und langfristig halten können.
Sur la base des résultats de notre étude de recherche indépendante, La génération Y et l’hôtellerie-restauration - La redéfinition du service, obtenez nos cinq conseils pour vous aider ŕ séduire les technophiles de la génération Y.
Based on the findings of our independent research study, "Millennials and Hospitality: The Redefinition of Service”, get our five tips to help you successfully win the business of this coveted, tech-savvy generation and keep them coming back.
Udostepniajac wnioski z badan restauratorom z calego swiata, dzial Oracle Hospitality dazy do wykazania, ze zarzadzanie kadrami i zaopatrzeniem oraz zapobieganie stratom sa globalnymi wyzwaniami, które mozna pokonac poprzez uczynienie technologii kontroli kosztów fundamentem dzialalnosci.
This whitepaper reveals how Oracle Hospitality commissioned
Phocuswright, a leading travel industry research firm, to survey more than 2,700 U.S. and European travelers to better understand the impact of technology on the hotel-guest experience and gain insight into making it a differentiator for winning new business.
Great food and great service, delivered consistently, are at the heart of any
successful restaurant business.
But success — and survival — also depend on being profitable. Every restaurant
owner, whether independent or part of a large chain, understands that labor and
inventory costs represent a significant variable expense to the business. Keeping
control of those costs is as critical as the culinary magic that occurs in the kitchen.
After all, how can a restaurant expect to make a profit when they are regularly
overstaffing or running out of ingredients?
A loyalty program can deliver a number of important benefits to restaurants, coffee shops
or other food and beverage operations. It provides restaurant operators with a way to
reward customers and encourage repeat business. It is also an effective, measurable
marketing tool – by gathering details about your guests, such as their e-mail address and
location or date or birth, you can target them with promotions to help grow your revenue.
For the hospitality industry, it’s an important question that
needs unequivocal answers. After all, millennials, comprising
individuals born between 1981 and the late 1990s, now
represent the largest generational demographic in the U.S.
With a population of 83 million, they outnumber baby boomers
and Generation Xers, and wield enormous spending clout –
an estimated $200 billion annually. A hefty share of that pie
is earmarked for hospitality: 77% of U.S. millennials say they
visit a restaurant once a week or more, and each millennial is
projected to spend an average of $3,900 on travel this year.*
Restaurant operators often speak of innovation in terms of putting new signature dishes and food creations on the menu. But where the biggest innovation is happening today, arguably, is less on the menu and more in the technology that is driving increased efficiency and effectiveness across all parts of the food and beverage services industry. Next-generation restaurant management and POS systems are having a profound impact on business operations, guest satisfaction, revenue growth and overall profitability.
For hospitality leaders, anticipating consumer trends and seeking innovations that enhance guest experiences are vital exercises that need to be practiced diligently. Now, more than ever – with the coming wave of disruptive technologies – taking these steps helps ensure success tomorrow.
Day-to-day operations of public venues are increasingly complex. Examine common requirements and functions of a successful critical paging solution-whether for a hospital, shopping center or sports arena.
Traditional overhead paging technology has evolved into advanced network-based paging systems. Examine industry trends that drive the need for a future-proof, critical paging system for today's healthcare facilities.
Published By: Allscripts
Published Date: Jun 05, 2013
This paper explores the unique perspectives of both types of organizations. The participants include two of the original 32 Pioneer ACOs; the nation’s largest commercial ACO; a major IDN that is pursuing its own ACO pathway; a large stand-alone hospital that has yet to take the formal step of creating an ACO but is experimenting with the model; and a large, independent, multispecialty physician group that is wary of stepping into the ACO waters.
Waterbury Hospital implemented RES Workspace Manager to streamline workflow and improve overall clinician productivity. Working seamlessly with Citrix XenApp, RES Workspace Manager accelerated clinicians' access to their applications and eliminated old login scripts that caused significant delays for clinicians.