Based on the findings of our independent research study, "Millennials and Hospitality: The Redefinition of Service”, get our five tips to help you successfully win the business of this coveted, tech-savvy generation and keep them coming back.
Udostepniajac wnioski z badan restauratorom z calego swiata, dzial Oracle Hospitality dazy do wykazania, ze zarzadzanie kadrami i zaopatrzeniem oraz zapobieganie stratom sa globalnymi wyzwaniami, które mozna pokonac poprzez uczynienie technologii kontroli kosztów fundamentem dzialalnosci.
This whitepaper reveals how Oracle Hospitality commissioned
Phocuswright, a leading travel industry research firm, to survey more than 2,700 U.S. and European travelers to better understand the impact of technology on the hotel-guest experience and gain insight into making it a differentiator for winning new business.
Great food and great service, delivered consistently, are at the heart of any
successful restaurant business.
But success — and survival — also depend on being profitable. Every restaurant
owner, whether independent or part of a large chain, understands that labor and
inventory costs represent a significant variable expense to the business. Keeping
control of those costs is as critical as the culinary magic that occurs in the kitchen.
After all, how can a restaurant expect to make a profit when they are regularly
overstaffing or running out of ingredients?
A loyalty program can deliver a number of important benefits to restaurants, coffee shops
or other food and beverage operations. It provides restaurant operators with a way to
reward customers and encourage repeat business. It is also an effective, measurable
marketing tool – by gathering details about your guests, such as their e-mail address and
location or date or birth, you can target them with promotions to help grow your revenue.
For the hospitality industry, it’s an important question that
needs unequivocal answers. After all, millennials, comprising
individuals born between 1981 and the late 1990s, now
represent the largest generational demographic in the U.S.
With a population of 83 million, they outnumber baby boomers
and Generation Xers, and wield enormous spending clout –
an estimated $200 billion annually. A hefty share of that pie
is earmarked for hospitality: 77% of U.S. millennials say they
visit a restaurant once a week or more, and each millennial is
projected to spend an average of $3,900 on travel this year.*
Restaurant operators often speak of innovation in terms of putting new signature dishes and food creations on the menu. But where the biggest innovation is happening today, arguably, is less on the menu and more in the technology that is driving increased efficiency and effectiveness across all parts of the food and beverage services industry. Next-generation restaurant management and POS systems are having a profound impact on business operations, guest satisfaction, revenue growth and overall profitability.
For hospitality leaders, anticipating consumer trends and seeking innovations that enhance guest experiences are vital exercises that need to be practiced diligently. Now, more than ever – with the coming wave of disruptive technologies – taking these steps helps ensure success tomorrow.
Day-to-day operations of public venues are increasingly complex. Examine common requirements and functions of a successful critical paging solution-whether for a hospital, shopping center or sports arena.
Traditional overhead paging technology has evolved into advanced network-based paging systems. Examine industry trends that drive the need for a future-proof, critical paging system for today's healthcare facilities.
Published By: Allscripts
Published Date: Jun 05, 2013
This paper explores the unique perspectives of both types of organizations. The participants include two of the original 32 Pioneer ACOs; the nation’s largest commercial ACO; a major IDN that is pursuing its own ACO pathway; a large stand-alone hospital that has yet to take the formal step of creating an ACO but is experimenting with the model; and a large, independent, multispecialty physician group that is wary of stepping into the ACO waters.
Waterbury Hospital implemented RES Workspace Manager to streamline workflow and improve overall clinician productivity. Working seamlessly with Citrix XenApp, RES Workspace Manager accelerated clinicians' access to their applications and eliminated old login scripts that caused significant delays for clinicians.
Published By: Medsphere
Published Date: Jun 26, 2013
Learn how a single comprehensive tool can be leveraged across the continuum of acute, ambulatory, and long-term care environments as well as in multi-facility, multi-specialty healthcare organizations.
Published By: VersaSuite
Published Date: Aug 13, 2013
Healthcare providers do not have to live with functionality interruptions and budget strains created by an EHR that does not fit the facility. VersaSuite delivers a customizable EHR/HIS system to streamline the entire range of healthcare business processes.
En este documento, se describen casos de uso concretos de cómo una solución de análisis de red e inteligencia de negocio ayuda a gestionar eficientemente las operaciones de TI de hospitales y centros sanitarios
Cada vez hay más dispositivos y sistemas autónomos que utilizan la red compo infraestructura de comunicación. Este fenómeno, conocido como “Internet of Things” es hoy día omnipresente en cualquier entorno, desde edificios inteligentes a hospitales. Las universidades y centros educativos no son ajenos a este fenómeno. En este documento se analiza la problemática concreta que IoT plantea a este tipo de entornos y la forma de darle respuesta
The use of wristbands to identify hospital patients has been a standard practice for well over half a century. Handwritten, typed or printed, wristbands were originally created to provide an easy way for caregivers to verify identity at any point along the patient’s healthcare journey. From newborns in the delivery area to geriatric patients in rehabilitation, everyone got a wristband. And that’s how things worked until the introduction of barcode technology.
By putting barcodes on hospital wristbands, healthcare facilities can leverage a host of connected technologies to improve safety and quality of care. It’s also the most effective way to comply with the National Patient Safety Goal (NPSG) to “Improve the accuracy of patient identification,” which the Joint Commission has included in its annual goals since 2003.
Gaps in care in health systems cause higher mortality rates and inflate costs. Download this case study for a closer look at how one health system used IBM CareDiscovery data to prove to their board that an outpatient palliative care service line was viable in both cost savings and quality of care improvement.
Hospitals and health systems are scrutinizing costs and being forced to make tough decisions affecting patients and their own financial status.Health technology acquisition, standardization, and utilization decisions are becoming ever more important as the costs associated with making wrong decisions continue to escalate. With the array of new technologies clamoring for attention, utilizing evidence is the foundation for meaningful decisions.
What is the role of evidence-based medicine in population health management?
With the emergence of value-based reimbursement, more and more health systems have a renewed focus on population health management. See how evidence-based medicine becomes the "sheet music" to an effective population health program.
Your customers won't rave about a simple payment experience.
They won’t congratulate you when they can
pay for an “online exclusive” product at the till.
They won’t talk on social media about the
slickness of the online checkout process.
But they will make a lot of noise about a bad experience.
And your conversion rates and sales will take a hit.
These payment niggles have a particularly big impact on
hospitality business with ambitious growth targets.