A strong ethics and compliance programme improves organisational culture, protects corporate reputation and enhances employee engagement. When an ethics and compliance programme is lacking, an organisation could be exposed to significant risk. To ensure compliance programmes meet ongoing best practices, assessments and regular reviews are necessary, valuable and expected by numerous internal and external parties, including government agencies.
New laws and regulations, new lines of business, new geographies and mergers and acquisitions become part of a growing enterprise your compliance ecosystem must support. This requires those in charge of the system to regularly revisit and assess their risk and priorities to make necessary adjustments that ensure an effective compliance programme.
The Definitive Guide to Compliance Programme Assessment is a comprehensive resource full of advice and best practices. It is designed to help organisations evaluate and improve their ethics and complia
Ethics and compliance officers have many opportunities to leverage the data in their hotline and incident management systems to improve their compliance programmes— and their organisational culture of ethics and respect. This year’s benchmarks point to several opportunities to increase programme effectiveness.
Hotline data that is carefully tracked, reviewed, benchmarked and presented with sufficient context often provides the early warning signs needed to detect, prevent and resolve problems. We at NAVEX Global hope that this report is helpful to your organisation and we welcome any feedback on these findings.
Good analysis and benchmarking of hotline data helps organizations answer crucial questions about their ethics and compliance program, including:
• Does our culture support employees who raise concerns?
• Are our communications with employees reaching the intended audiences and having the desired effect?
• Are our investigations thorough and effective?
• Do we need more training?
• Do we need to review or update our policies?
• Do employees know about our reporting channels?
Comparing internal data year over year to help answer these questions is important. But getting a broader perspective on how your performance matches up to industry norms is critical.
To help, each year NAVEX Global takes anonymized data collected through our hotline and incident management systems and creates this report.
For each benchmark provided in this report, you will find:
• A description of the benchmark
• Instructions on how to calculate the benchmark
• 2016 combined data for all industries in the N
Good analysis and benchmarking of hotline data helps organisations answer crucial questions about their ethics and compliance programme.
Comparing internal data year over year to help answer these questions is important. But getting a broader perspective on how your performance matches up to industry norms is critical. To help, each year NAVEX Global takes anonymised data collected through our hotline and incident management systems to create these reports. This particular report is the second NAVEX Global benchmark report we have published that focuses specifically on the status of ethics and compliance hotline services in the EMEA and APAC regions. This benchmark only takes reporting data from organisations that has its data warehoused in Europe—a subset of the data used in our global hotline report.