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Published By: GHX     Published Date: Jun 24, 2016
Healthcare organizations are allocating significant dollars, time and resources to the implementation of electronic health records (EHRs). While several studies have estimated the cost to purchase and install an EHR to be anywhere between $15,000 to $70,000 per provider1, real-world implementations have soared into the billions.
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GHX
Published By: Parallon     Published Date: Sep 16, 2015
A recent HealthLeaders Media Intelligence survey asked respondents to rank their top challenges impacting financial performance and to identify specific areas of concern within each of those issues. Their top three issues were system implementation and interoperability, recruiting and retaining talent, and reengineering the revenue cycle. On the surface, it’s tempting to think these findings aren’t surprising. Yet emerging external factors, including the cumulative effects of the HITECH Act (meaningful use), the Affordable Care Act, and an aging U.S. population, are creating new frameworks in which to view and solve these traditional problems.
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Parallon
Published By: Patient Safety and Quality Healthcare     Published Date: Oct 14, 2015
While we must continue to emphasize to all members of the care team that they are the front line to preventing errors, taking a systems or holistic approach will greatly assist in making adverse events rarer. Aiding in the implementation of the latter are many companies that provide incident reporting, analysis, and review systems.
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Patient Safety and Quality Healthcare
Published By: GHX     Published Date: Nov 25, 2014
Electronic health record (EHR) system implementation is one of the largest IT investments most healthcare systems have ever made but it’s success is largely dependent upon the data which feeds it. One the main data sources for the EHR is the item master, which drives not only supply chain processes but also a broad range of clinical and financial functions. Only with a clean, accurate and complete item master can a healthcare organization trust the outputs generated from its EHRs – from evaluating the clinical effectiveness of products to securing reimbursements. Learn how to execute a master data management strategy to derive the greatest value from your EHR investment.
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GHX
Published By: L.E.K. Consulting     Published Date: Feb 06, 2015
Despite retention’s critical importance to a health plan’s success, many health plans treat the issue superficially. Health plans have not drilled down into the complex issues that cause disenrollment, nor have they implemented comprehensive strategies to improve retention. In this Executive Insights, L.E.K. Consulting focuses on implementation, identifying the most effective initiatives for increasing retention, and laying out how these initiatives should be coordinated and prioritized.
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L.E.K. Consulting
Published By: Avanade DACH     Published Date: May 08, 2018
While there’s no hotter topic at the intersection of business and technology than AI, Avanade research shows that 88% of global business and IT decision-makers say they don’t know how to use AI, and 79% say that internal resistance limits their implementation of it. It doesn’t have to be this way. Human-centered AI, which focuses on augmenting the workforce to improve customer and employee experiences, can contribute directly to achieving business goals. This point of view discusses the ways your organization can take advantage of a human-centered AI approach, including redefining jobs and creating a digital ethics framework.
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Avanade  DACH
Published By: Schneider Electric     Published Date: May 04, 2018
Wireless technology is increasingly used in machine safety applications. New solutions introduce mobility and offer higher levels of flexibility and safety for plant floor operators. This eBook explores how modern wireless implementations can increase user safety and mobility, reduce installation costs, and boost productivity.
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keywords, packaging, oem, smart machines, food & beverage, bottling, conveying, industrial automation, energy, robotics
    
Schneider Electric
Published By: Workday     Published Date: Mar 02, 2018
Watch this webinar replay with representatives from Workday and San Mateo County of California to learn about government organizations moving administrative applications to the cloud. Learn best practices for funding, planning, and implementing cloud applications and the benefits of a system that provides a single source of data across all departments.
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government, cloud, cloud applications, implementation
    
Workday
Published By: Lookout     Published Date: Apr 18, 2018
Mobile security is making the role of today’s CISO more complicated than ever. Watch the webinar for a discussion of current threats, a review of mobile security solutions, and best practices for adoption and implementation.
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Lookout
Published By: Lookout     Published Date: Mar 30, 2018
Learn best practices for enabling productivity and reducing risk with modern-enterprise mobile security strategies, including important implementation, deployment, and adoption tips for IT managers.
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Lookout
Published By: LogMeIn     Published Date: Feb 27, 2018
Most customer engagement solutions on the market require complex data analysis and months of implementation before you start seeing results. But Bold360 ai uses Natural Language Understanding to start learning your customers’ needs from the very first interaction. Its smart routing capability directs customers to the best resource available, and captures data in an intuitive dashboard. Start seeing results now with Bold360 ai.
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bold360, engagement, customer, market, data, analysis
    
LogMeIn
Published By: Monetate     Published Date: Jun 15, 2018
Personalisation for retail customers has advanced well beyond segmentation to include real one-to-one connections made in real-time. not only are consumers expecting hyper-personalized experiences across all touches, but companies who are able to implement them are seeing unprecedented growth and a new level of customer loyalty. This essential guide walks you through personalisation from the nuts and bolts of what it can do, through 5 levels of implementation that businesses can use to benchmark their path to increased revenue. In the guide you’ll learn: • The latest advancements in personalisation technology and what companies can expect to gain with implementation. • Four myths about personalisation that may be holding your company back. • Tips for getting started and 5 benchmarking levels to help you create a personalisation roadmap for your company. • Eight questions to ask when shopping for a personalisation partner that will help you ensure you are getting the right tools a
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Monetate
Published By: Epicor     Published Date: Jun 11, 2018
Successful enterprise resource planning (ERP) software implementation depends on having a well-planned strategy that addresses each of these eight issues. If you haven’t been through the ERP selection process before, it can be daunting to compare features and functionality from a variety of vendors to determine which one best fits your needs. Epicor prepared this “8 Considerations When Choosing Your ERP System” eBook to help businesses identify the key criteria to consider when evaluating ERP software so you can find a system that solves problems instead of creating them.
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erp software, enterprise resource planning software, erp selection, manufacturing
    
Epicor
Published By: Genesys     Published Date: Jun 13, 2018
Compare leading contact center infrastructure vendors. In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises. And according to Gartner peer insights, customers agree. “Great implementation that was on-time and on-budget!” 1 — CTO in the finance industry “Solid platform with a lot of features at a reasonable cost.” 1 — IT Manager of Software Engineering in the Services Industry Get the report now to learn: • How contact center vendors compare and which quadrant they are aligned to • Analyst views on the strengths and cautions of all participating vendors • How to evaluate key criteria to guide your decision-making process
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leadership, customer engagement, decision making
    
Genesys
Published By: Forcepoint     Published Date: Apr 19, 2018
Every few years a technology comes along that evolves the current approach to become more efficient and cost effective. Software-defined wide-area networking (SD-WAN) connects locations in a revolutionary way, but many “facts” about SD-WAN are more fantasy than reality. Read “5 Myths About Enterprise SD-WAN” for clarity around the advantages and limitations of SD-WAN and how Forcepoint helps with its implementation. For anyone that has ever had to worry about connecting a distributed network, software-defined wide-area networking (SD-WAN) is a big deal. It’s a drastic upgrade to the status quo, efficiently connecting locations with existing network technology like commodity broadband and virtual private networks (VPNs).
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enterprise, wan, technology, software, networking, cost
    
Forcepoint
Published By: LogMeIn     Published Date: Feb 27, 2018
The North Face rigorously tested several providers and quickly realized that Bold360 hit all the marks. After the initial implementation, The North Face entered into a 3-month professional services engagement to take their chat strategy to the next level. The Bold360 professional services team helped The North Face implement strategic new chat features and tactics, including adaptive canned messages, proactive chat, dual monitors and layered chat, and provided additional development support as needed. To maximize the impact of its chat strategy, The North Face also created an 11-person core chat team, with reps chosen for their skills and product knowledge. Empowered with the capabilities of Bold360, these dedicated agents can now provide truly in-depth product support.
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north face, online, customer, products, engagement, professional
    
LogMeIn
Published By: NAVEX Global     Published Date: Apr 20, 2018
NAVEX Global has surveyed ethics and compliance professionals in EMEA and APAC to benchmark their top priorities and challenges. We provide the data ethics and compliance professionals need to understand their company's compliance programme performance and identify key areas for improvement. What you'll learn from our surveyed organisations: Their top ethics and compliance programme priorities and challenges What programme activities they're planning What ethics and compliance software components are being used in programme implementation and management How they rate the maturity of their programmes How their ethics and compliance programmes have prevented incidents of misconduct
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NAVEX Global
Published By: Genesys     Published Date: Jun 08, 2018
In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises. And according to Gartner peer insights, customers agree. “Great implementation that was on-time and on-budget!” — CTO in the finance industry “Solid platform with a lot of features at a reasonable cost.” — IT Manager of Software Engineering in the Services Industry Get the report now to learn: • How contact center vendors compare and which quadrant they are aligned to • Analyst views on the strengths and cautions of all participating vendors • How to evaluate key criteria to guide your decision-making process
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contact center, infrastructure, customer engagement, cloud, on-premises
    
Genesys
Published By: Virtela Communications, Inc.     Published Date: Oct 12, 2011
Multinational companies (MNCs) are facing a unique combination of escalating customer, competitive and operational pressures which are forcing them to fundamentally change the way they do business and manage their IT infrastructures supporting network, security and mobility needs. Lack of IT resources, limited capex and more complex global implementations are driving an increasing proportion of MNCs to offload, or 'out-task', various aspects of their day-to-day management responsibilities to skilled third-parties that can help perform these functions well.
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health, global management service, cloud services, technology
    
Virtela Communications, Inc.
Published By: Virtela Communications, Inc.     Published Date: Oct 12, 2011
Find out how companies have deployed remote access SSL VPNs to increase remote user satisfaction, improve accessibility to corporate resources, support business continuity planning, and reduce overall implementation and ongoing management costs. The white paper also covers how cloud-based SSL VPN services address high availability requirements, support unforeseen spikes in activity and optimize network performance. Lastly, learn how a single SSL VPN platform can support all your mobile access, telecommuting and partner extranet requirements to improve your ROI.
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virtela, healthcare, remote user satisfaction, roi
    
Virtela Communications, Inc.
Published By: ASG Software Solutions     Published Date: Aug 09, 2008
ITIL provides a framework of customizable best practice initiatives that help organizations consistently deliver high-quality IT services. Effective ITIL implementation adds value to the IT infrastructure and improves business and service delivery.
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asg, cmdb, bsm, itil, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm
    
ASG Software Solutions
Published By: Epicor Software Corporation     Published Date: Jan 02, 2014
This white paper attempts to clear up some of the confusion about the requirements mandated by health care reform by addressing three key areas: reforms already in place, looming deadlines for employers, and open issues for individuals. Because the implementation process is a process, there are aspects to health care reform that remain open questions. We address the areas above with the information available at the time of publication.
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health care, aca
    
Epicor Software Corporation
Published By: Microsoft Azure     Published Date: Apr 10, 2018
Take a structured approach to designing your cloud applications. This cloud computing architecture e-book focuses on architecture, design, and implementation—considerations that apply no matter which cloud platform you choose. The guide includes steps for: Choosing the right cloud application architecture style for your app or solution. Selecting appropriate compute and data store technologies. Incorporating 10 design principles to build a scalable, resilient, and manageable application. Following the five pillars of software quality to ensure your cloud app is successful. Using design patterns that specifically apply to the problem you’re trying to solve. Download the 300-page cloud architecture e-book to explore these best practices, and get access to design review checklists, reference architectures, and more.
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Microsoft Azure
Published By: Microsoft Azure     Published Date: Apr 11, 2018
The 2017 study, The Total Economic Impact™ of Microsoft Azure IaaS, gives insight into both the costs and benefits of large-scale Azure infrastructure as a service (IaaS) implementation. This commissioned study conducted by Forrester Consulting analyzes the return on investment and business impact that several enterprises experienced when moving from a primarily on-premises environment to Azure. The companies interviewed come from a variety of industries and locations (global/multinational, North American, and European). In addition to a 435 percent overall return on an Azure IaaS investment*, the businesses also experienced: Reduced data center and outsourcing costs. Website scale and performance improvements. Ease of experimentation through virtualized environments. Developer and tester improvements. Download the study to learn about the potential ROI that could be realized by shifting some or all of your management and operations to Azure.
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Microsoft Azure
Published By: Microsoft Azure     Published Date: Apr 11, 2018
While it’s clear what the potentials of cloud computing are for your organization, it may be unclear the adjustments your IT organization will need to make in transitioning to the cloud. This guide is designed to help your IT team more effectively implement and integrate cloud technologies. You’ll explore key cloud concepts as well as Azure-specific tips and tactics around: General architectures that incorporate security, identity, and cloud design principles. DevOps and how it fits with cloud technologies. Integrating, planning, and managing cloud resources. Microsoft Azure governance.
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Microsoft Azure
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