Providers face an onslaught of daily practice management challenges. In this MGMA Body of Knowledge (BOK) brochure, uncover relevant and practical essentials to improve any medical practice. Explore areas such as operations and financial management, governance, patient care and adverse legal events. The MGMA Body of Knowledge helps you easily define improvement areas within your medical practice. It also assists all employees in building a sustainable business plan and optimizing daily operations for better performance.
Creating a state-of-the-art clinical documentation improvement (CDI) program isn’t just about boosting coding accuracy. It’s a key strategy in managing the transition from volume-based to value-based care, say healthcare leaders. That transition is a risky endeavor that is putting hospital and physician financial performance to the test. As hospitals participate in new care and business models aimed at improving value, leaders must ensure that their organizations are able to maintain reimbursement levels, effectively treat the chronically ill—especially in outpatient settings—and gather accurate data that will allow them to assess performance and segment their varying populations. While some organizations often believe they are leaving revenue on the table because of documentation and coding issues, CDI offers numerous opportunities for improving financial performance, finds a recent HealthLeaders Media survey of 149 healthcare executives at provider organizations.
Getting complex decisions right across complicated operational networks is the key to optimum performance. Find out how one of the UK’s biggest bus operators is using data and analytics to make better decisions and optimise the use of resources across their network.
Read this story to discover:
• how data and analytics can transform operational performance
• the benefits of using decision-support tools in the middle office
• key lessons for getting your plans for digital transformation right.
Across every industry, C-level executives are
focusing on innovation and technology to improve
the efficiency and performance of their businesses.
Now more than ever they need to develop strategies
that make their organizations relevant, memorable
and competitive in an era where digital business
transformation is not just a goal, it’s a continuous,
Why must your C-level executives choose to
invest so much time and effort in digital business
Virtualization is the standard in enterprise IT environments for consolidating servers, enhancing businstrators that reduces their Total Cost of Ownership (TCO) and helps speed the application development process. However, as improvements have been made with server technology, storage technoless continuity, and improving business agility. VMware provides an architecture for server adminiogy has become the bottleneck. Legacy storage solutions can’t keep pace with thousands of virtual machines demanding maximum IOPS along with high bandwidth at the lowest latency. Infinidat’s InfiniBox removes the storage bottleneck for VMware environments. The InfiniBox enterprise storage array delivers faster-than-all-flash performance, high availability, and capacity density at petabyte scale. This Infinidat white paper is written for VMware and storage administrators to introduce them to the integration capabilities of the InfiniBox for VMware.
Published By: Masergy
Published Date: Nov 04, 2019
Driven by the need to save money, improve agility, and take rapid advantage of emerging
technologies to improve internal collaboration and customer engagement, organizations are
quickly adopting Unified Communications-as-a-Service (UCaaS) and Contact Center as a
Service (CCaaS). UCaaS and CCaaS enable businesses to deliver a modern communications
environment, without large capital investment, and in a manner that provides for rapid
scaling, easy expansion into new sites and geographies, and deployment flexibility.
Unfortunately, many enterprise networks are not optimized to deliver the performance and
reliability required to support cloud-based applications, including UCaaS and CCaaS. As a
result, IT leaders are rapidly adopting Software-Defined Wide-Area Network (SD-WAN)
technologies. With SD-WAN’s ability to virtualize underlying network services and to build
enterprise-grade WANs using both public (Internet) connectivity and private WAN
connectivity, IT leaders can leverage it to su
Find out how companies have deployed remote access SSL VPNs to increase remote user satisfaction, improve accessibility to corporate resources, support business continuity planning, and reduce overall implementation and ongoing management costs. The white paper also covers how cloud-based SSL VPN services address high availability requirements, support unforeseen spikes in activity and optimize network performance. Lastly, learn how a single SSL VPN platform can support all your mobile access, telecommuting and partner extranet requirements to improve your ROI.
Published By: Globoforce
Published Date: Nov 06, 2013
Do you wish you had more insight into your performance review process and how to make it more effective? In our new Summer 2013 Workforce Mood Tracker Report, Empowering Employees to Improve Performance, we asked employees what they thought of reviews and what would make them better. Their answers may surprise you.
Published By: Achievers
Published Date: Nov 06, 2019
But while most executives see a clear need to improve employee engagement, many have yet to develop tangible ways to measure and tackle this goal. However, a growing group of best-in-class companies says they are gaining competitive advantage through establishing metrics and practices to effectively quantify and improve the impact of their engagement initiatives on overall business performance.
These are among the findings of the Harvard Business Review Analytic Services report of more than 550 executives around employee engagement—research that features in-depth interviews with 12 best-practice company leaders.
Published By: Achievers
Published Date: Nov 06, 2019
People work better when they are recognized for their time and effort. Many CEOs and HR leaders believe that creating a better culture for employees, with regular feedback and recognition, should be a top priority if their organizations want to experience better business results overall.
In this eBook co-authored by Talent Culture, “Recognition Culture: The MVP of Employee Experience,” we explore the importance of recognition in establishing and maintaining a desirable company culture. Be it bonuses, awards, rewards, a virtual gold star, or a simple shout out on social media, fostering a culture of recognition drives higher levels of engagement, which translates into improved performance and better results.
Published By: Genesys
Published Date: Dec 20, 2018
Companies across the world are innovating with artificial intelligence (AI) to improve customer experience and forge deeper relationships with customers. Through surveys and interviews with 599 executives, from large and mid-sized companies across the globe, this MIT report reveals that most customer-centric firms have already deployed AI extensively in their customer-facing operations and customer experience management processes.
Get the global report and regional spotlights on North America, Latin America, Europe and Asia to access complete results. Key insights include:
• Nearly 90% of respondents report measurable improvements in the speed of complaint resolution; 80% note enhanced call volume processing using AI
• 80% of respondents report measurable improvements in customer satisfaction, service delivery and contact center performance
• In North America, 60% of the respondents believe they will deliver a 10% or more increase in customer lifetime value in the next year
Published By: Genesys
Published Date: Jun 19, 2019
Successfully managing a contact center requires a collaborative, multidisciplinary approach to handle a broad range of operational and tactical tasks. Planning, day-to-day operations and quality management must be seamlessly orchestrated, along with human resources functions like recruitment, learning and development, and employee scheduling.
Read this executive brief to learn how to transition to an AI strategy that can take your team – and business results – to the next level. See how you can:
Create an AI strategy with a single data model that includes routing, interaction analytics, forecasting/scheduling and predictive engagement
Harness the power of your data to align customers with the best resource
Drive employee effectiveness by ensuring you hire the right people and manage their performance to drive their success over the long term
In order to provide high quality, cost effective business services in complex, distributed environments, improved IT management strategies are required. Business Service Management (BSM) is a strategic approach to managing IT services in support of improved business performance.
For financial business leaders and other c-level executives, moving away from unclear or ambiguous “improvements” to quantifiable measurements is crucial to the overall organization. Hard, meaningful data substantiates the execution of strategic, long-term business decisions. As technology is rapidly changing, executives can be challenged to find the right systems that drive business performance, provide competitive advantages, and increase the bottom line.
Published By: Varicent
Published Date: Nov 05, 2012
This paper discusses the top six trends influencing organizations that are considering the adoption of new software solutions to help them improve sales performance and incentive compensation practices.
It is the Leaders challenge to create the circumstances that stimulate improved performance and execution from the people within their organization. The key question for business leaders is not "why" high performance but rather "how"?
Professional coaching is an interactive process that helps individuals and organizations improve their performances and achieve extraordinary results.
See highlights from the ICF's Global Coaching Client Study, which includes responses from 2,165 coaching clients representing 64 countries, to learn how professional coaching can help.
Marketers are using more location data than ever, but consumer privacy concerns and an evolving regulatory landscape have raised new challenges. There is a need for more consideration and transparency about around collecting and using geolocation data.
Watch this webinar to learn about:
• The various ways marketers are using location data today
• How consumers feel about location sharing
• How new government regulations may impact data collection
Besides the two eMarketer Analysts, Hervé Utheza, Head of Media, Advertising & Telco at HERE Technologies joins the conversation and gives valuable insight on how to improve campaign performance through real world geometry.
View the webinar now on demand.
Finding the right data protection and recovery solution for complex enterprise infrastructures is a formidable challenge. Traditional backup and recovery solutions cannot keep up with or meet today’s business-critical requirements.
Read this white paper to learn smarter approaches to data protection and recovery. See how to radically improve key performance metrics – including business continuity – as well as backup windows, operational recovery and disaster recovery.
Now is the time to take a smarter approach to data protection an recovery. Finding the right data protection and recovery solution for complex enterprise infrastructures is a formidable challenge. Traditional backup and recovery solutions cannot keep up with or meet today’s business-critical requirements.
Read this white paper to learn how to radically improve key performance metrics – including business continuity – as well as backup windows, operational recovery and disaster recovery.
The tipping point has arrived. Large enterprises are planning their next-generation datacenters around flash-based storage, and for good reason. Flash arrays provide read and write performance that is orders of magnitude faster than spinning media at a total cost of ownership that is on par with disk and will soon be lower. The benefits not only include improved application performance, but more consistent performance, lower latency, reduced storage footprint, streamlined storage administration, and lower operating costs. These advantages are too beneficial to your business to ignore. That’s why flash is becoming the standard for new storage investments.