setor de serviços financeiros é uma indústria em que a inovação está sempre presente. Modelos de negócios transformadores, como as corretoras de baixo custo, produtos de investimento inovadores como os fundos de índices negociados em bolsas de valores e os imensos mandatos regulatórios como Gramm-Leach-Bliley são apenas alguns exemplos. Outros exemplos incluem:
A maior dor de cabeça para a maioria das equipes de operações de pagamento é o controle de custos - e grande parte disso vem do gerenciamento de fraudes:
• As equipes de investigação perdem muito tempo apenas reunindo os dados necessários para tomar as decisões.
• Os mecanismos de detecção estão sempre se atualizando com os mais recentes padrões de fraude.
• Os regulamentos em constante mudança aumentam o tempo e o custo necessários para alcançar a conformidade e atender aos padrões de auditoria.
Dado seu escopo e impacto, substituir os principais sistemas de fraude não é uma opção para a maioria das empresas. Mas, em vez de substituí-los, você pode melhorar o processo investigativo com uma investigação ampliada e aprimorar o processo de detecção aperfeiçoando os sistemas atuais.
Este relatório descreve três maneiras pelas quais as empresas de serviços financeiros podem usar as soluções TIBCO para reduzir o custo das investigações por meio de uma melhor detecção, e simplificar a co
TIBCO Data Virtualization es una solución probada que es utilizada por cuatro de las cinco principales compañías de energía integradas para obtener más rápidamente una mayor cantidad de datos analíticos las operaciones de exploración y producción. Los casos de uso específicos que se describen incluyen:
• Analítica de Datos de Plataformas Marítimas
• Mantenimiento y Reparación de Pozos
• Servicios de Datos Web en Refinerías
• SAP Master Data Quality
Si una compañía de energía está enfrentando desafíos relacionados con los datos y la analítica similares, debe considerar TIBCO Data Virtualization.
Servicios Financieros es una industria en la que la innovación siempre está presente. Los modelos de negocio transformadores como las casas de bolsa de bajo costo, los productos de inversión innovadores como los fondos de inversión cotizados, y las regulaciones estrictas como Gramm-Leach-Bliley son algunos ejemplos. Otros ejemplos incluyen:
• Las nuevas firmas fintech, como la reciente inversión de nueve mil millones de dólares hecha en Ant Financial Services Group, y un sinnúmero de otras empresas emergentes similares apoyadas con capital de riesgo, están apuntando a segmentos bien establecidos de la industria de servicios financieros.
• Servicios de gestores automatizados potenciados por la inteligencia artificial y el machine learning que apoyan a los asesores financieros y a los gestores de carteras
• Las regulaciones y las leyes para el manejo de riesgos que cambian constantemente, como GDPR, Basilea III y Open Banking, y que transforman la manera en que se interactúa con los
Para la mayoría de los equipos de operaciones de pago, el control de costos representa un gran dolor de cabeza -y en gran medida se origina del manejo de fraudes:
• Los equipos de investigación dedican mucho tiempo solamente a reunir los datos necesarios para tomar decisiones.
• Los motores de detección siempre están tratando de ponerse al día con los patrones de fraude más recientes.
• Las regulaciones que cambian constantemente incrementan el tiempo y el costo necesarios para lograr el cumplimiento y cubrir los estándares de auditoría.
Dado su alcance e impacto, reemplazar los sistemas de fraude centrales no es una opción para la mayoría de las empresas. Pero contrario a reemplazarlos, usted puede mejorar el proceso de investigación con la investigación aumentada, y mejorar el proceso de detección mediante el reforzamiento de los sistemas actuales.
Este reporte describe tres formas en que las empresas de servicios financieros pueden utilizar las soluciones de TIBCO para reducir el
Published By: CheckMarx
Published Date: Sep 12, 2019
Financial services organizations operate under a host of regulatory standards. This makes sense, as the assets and information managed by these firms are valuable, sensitive, and targeted by sophisticated cyber attackers daily.
Compounding these challenges is the large volume of personally identifiable information (PII) that financial organizations handle regularly. PII is subject to many compliance regulations, notably the General Data Protection Regulation (GDPR), which regulates not only the processing of personal data, including PII, relating to individuals in the EU, for also any organization that processes personal data of EU residents.
For US banking consumers, Section 5 (Unfair or Deceptive Acts or Practices) of the Federal Trade Commission Act and numerous state regulations enforce basic consumer protections, which financial organizations must also uphold.
AP automation is often described as low hanging fruit in the
garden of digital transformation. And for a good reason – the
barrier to entry is impressively low in terms of both cost and
effort needed to get up and running, particularly in comparison
to the implementation projects for other business applications.
Despite that fact, the value provided from AP automation is
comparably high. For such an easy implementation, the benefits
reach throughout an organization, beyond the walls of the AP
department, and are near-immediate from day one of using the
Standard benefits include:
- Immediate value from day one with an expected ROI within the first year
- Up to 95% truly touchless invoice processing with access to real-time cloud data for benchmarking and reporting
- Easy access to financial data, such as cash flow & accrual reporting, with full visibility and control of the AP process
This guide will help you kick-start your AP automation project by
defining the 6 steps to build a solid business case and gain the
internal approvals needed to get started.
Only a best-of-breed AP automation solution can offer the high levels of fully automated, touchless, invoice processing that your organization needs to scale your business operations.MediusFlow is the leading cloudbased solution for Dynamics users that automates the entire accounts payable process, enabling increased efficiency, touchless invoice processing as well as better financial visibility and control.
This guide will help you understand...
• What AP automation is
• The different options available
• What to consider when selecting a solution
• How to evaluate solutions
Published By: HP Inc.
Published Date: Sep 12, 2019
PC maintenance is consuming the time of IT departments.
The role of the IT team can, and should, go beyond
keeping devices up and running. And IT professionals
themselves are keen to change the nature of their role,
venturing further than simply ‘keeping the lights on.’
Published By: HP Inc.
Published Date: Sep 16, 2019
Around the world, IT teams are
answering calls from frantic employees,
concerned about error messages,
blue screens, viruses and unexpected
accidents. When it comes to technology,
you can’t always predict what’s going
to happen. But you can be prepared for
when these problems arise.
Leading companies are focused on increasing customer satisfaction and retention by taking an organisation-wide, customer-centric approach. Find out about the critical role HR has to play in elevating the customer experience.
Read this report to discover:
• how HR can influence the customer agenda
• how to take advantage of AI and D&A to recruit the right people
• what skills customer service employees will need as a result of automation
• how to win senior buy-in for new HR policies and approaches
• seven action steps for building a customer-centric culture.
Traditional strategies for driving sales are no longer enough. Brands that only connect with customers on a transactional basis are losing out to more innovative brands that create a richer experience for customers.
Read this story to find out:
• how we developed a digital strategy to restore growth to an iconic sporting brand
• how data can drive a dynamic connection with customers and create new opportunities for growth
• key principles for developing your own digital strategy.
Rapidly changing business models are driving fresh interest in zero-based cost management.
Read this insight to discover:
• the potential benefits of zero-based budgeting
• how to avoid key mistakes associated with this budgeting approach
• five principles to apply to create the conditions for zero-based success.
Published By: Workday
Published Date: Jul 30, 2019
Upgrading your ERP system can be vital to your organization's survival in this era of disruption. This Gartner report offers actionable advice for IT leaders looking to keep pace with innovation, such as defining your ERP strategy goals and incorporating AI that can drive business value. Read now.
Published By: Workday
Published Date: Jul 30, 2019
This whitepaper from Human Resource Executive® explains why businesses need to adopt robust diversity and inclusion (D&I) strategies or risk being left behind. Read now to learn how D&I initiatives enable you to strengthen your culture while boosting your bottom line.
Published By: Workday
Published Date: Jul 30, 2019
In HR, you have access to an enormous amount of data. How do you filter out the noise from the insights? In this eGuide, and as part of the Getting the Basics Right series, you'll learn how to align on business and HR KPIs including a priority sequenced step-by-step approach to forming these processes.
IoT adoption is expected to generate a 21% increase in corporate profits by 2022. This business value comes from the ability to automate processes and collect and analyze massive amounts of data—so organizations can make better informed decisions and deliver powerful customer experiences.
But how are organizations really putting IoT to work for their business? And how can IoT risks be mitigated so these rewards can truly be achieved?
This e-book explores the potential of IoT in the enterprise, which industries are leading the way and how to secure your connected things. It also provides:
• 7 best practices for data privacy and security policies
• 7 items to consider for device security
• 6 key considerations for network connection security
Ninety percent of business executives believe the Internet of Things (IoT) is important to the future of their organization. And, as IoT is expected to generate a whopping 21% increase in corporate profits by 2022, it’s clear there’s value in adoption. However, there are still plenty of risks that require mitigation through careful planning, cross-functional teamwork and mature security measures.
This white paper explores the business benefits and the security complexities IoT introduces for business organizations, and provides key considerations and recommendations for securing IoT deployments.
Download the white paper today!
Published By: Red Hat
Published Date: Jun 26, 2019
Everything changes. We are in a period of significant shifts in companies—even entire industries—demonstrated in rankings, like the Fortune Global 500. For the last century, these periods
of volatility have been driven by a combination of technological change and capital expansion.1
There is obvious competition between direct, traditional market segments, but digital disruption also opens up the ability to compete and gain revenue in new areas. For example, a movie
streaming service like Netflix also launches a community around the software it created to run
its services, or an online retailer like Amazon also innovates with public cloud management.
Innovation requires more than a slick customer user interface (UI). There has to be a foundation of technology, processes, and culture that allow an organization to be flexible, to build on its
existing knowledge, and to incorporate new ideas.
At a strategic level, today’s software is expected to deliver on a multitude of new and different
Published By: Veeam '18
Published Date: Oct 10, 2019
60% dei dati cloud sensibili è conservato all'interno di documenti Office e per il 75% di questi dati NON viene eseguito un backup!
In questo breve e semplice report, gli analisti di 451 Research spiegano perché è importante eseguire il backup dei dati di Office 365.
I risultati più importanti includono:
I dati di Office 365 sono i nuovi dati aziendali d’importanza critica
Il fatto che i dati SaaS siano intrinsecamente sicuri è un luogo comune
Ripristini e governance stanno diventando tanto importanti quanto il backup dei dati
La protezione dei dati sarà sempre più legata alle problematiche legali e di conformità.
Published By: Zilliant
Published Date: Oct 11, 2019
Professional buyers increasingly expect a hassle-free, fully digital experience with visibility into pricing. Electrical products in particular are a major growth area for Amazon Business and other digital entrants, some of whom undercut the market with bottom-barrel prices. It can be scary out there, but only if you don’t have a plan. This whitepaper provides a playbook for:
• Reimagining how you tackle pricing challenges
• Dynamically responding to cost changes
• Embracing the right technology
• Going the extra mile with services that Amazon can’t match
If you’re making the leap to eCommerce or bolstering an existing online presence to meet customer expectations, pricing cannot be an afterthought. In digital channels, pricing rigor - including effectively maintaining market-aligned customer-specific and system prices and setting up relevant price profiles - becomes even more important as it is more transparent to customers. Give your buyers what they want without sacrificing the marg
Let’s face it: in today’s B2B landscape, the buyers call the shots. Buyers today are proactive, research
their own options, and often include many decision makers rather than just one who can be wooed on
a golf course or over dinner.
So, where does that leave the salesperson? To succeed in this new landscape, sales professionals must
understand how the buyer’s journey has changed and unlock the advantages that data analytics and
statistical modeling can offer. Sales and marketing teams must also learn how to align their efforts to
present a truly coordinated experience.
Read this paper to learn how to take advantage of untapped opportunities for helping sales teams
evolve in today’s buyer-empowered landscape.
In an age of tech-savvy customers and self-service channels, do companies still need to invest in contact centers and staff to provide support?
The answer is, yes.
Consumers have been trained to find the information they need on their own online or with their mobile device. But when they do pick up to the phone and reach out to customer service, they expect representatives to solve what are often complex questions. They expect human interactions.
This enormous shift in which customer service representatives are perceived as a last resort puts increased pressure on contact center associates who already have the odds stacked against them. The staff must be trained to quickly handle issues that frequently require access to a wide variety of information, but a lack of investment means many associates are often unprepared and lack the right resources to help customers.
To change the outcome, customer service representatives need the right training and tools to not only understand the issue,
Published By: InMoment
Published Date: Oct 14, 2019
In today’s experience economy, a simple request for feedback on a receipt
is not enough to accurately determine your guests’ needs. Guests need
to be presented with the option to share feedback at the right time for
them—whenever, wherever, and however they want to. At the same time,
the volume of feedback requests and the length of surveys often result in
survey fatigue and other negative emotions in guests.
This is just one of the complex issues restaurant brands find themselves
facing today. Others include:
• How do I understand the experience every individual guest has with
• How do I communicate with them in a way that they’re more likely to
• How can I demonstrate awareness of the guests’ situations and acknowledge their needs?