As an executive-level guide to consumerism in clinical integration, A New Meeting Place offers critical insights into healthcare consumerism as it relates to convenience of care, technology integration, and pricing competition and transparency.
Boards have a duty to see that hospitals and health systems comply with all state and federal laws and regulations, but they generally delegate responsibility for establishing, managing, and monitoring compliance programs to management. They also have a fiduciary responsibility to see that charitable assets are used appropriately.
From Ebola preparedness to leading large-scale changes, today’s master’s degree programs are producing leaders eager to tackle this generation’s most pressing challenges.
Rahul Anand, MD, is chief epidemiologist at Middlesex Hospital in Middletown, Connecticut, where he heads up all infectious disease prevention activities for the nonprofit integrated delivery network, from Ebola preparedness to hand washing. He’s also adjunct assistant professor in the department of medicine at the University of Utah, where he worked full time prior to moving to the East Coast. On top of that, he is one-third of the way through an MBA program at the University of Massachusetts Isenberg School of Management. It will take him another two years to finish the online program.
The current is changing. And as healthcare organizations switch from fee-for-service to fee-for-value, leaders will face new challenges. This downloadable presentation provides critical information for leaders managing the volume to value transition.
HealthLeaders' survey on workforce management queried leaders from a cross-section of U.S. healthcare organizations, including hospitals, health systems, physician organizations, and long-term care/skilled nursing facilities. The 150 respondents represent executives across all disciplines — administration, clinical, operations, finance, marketing, and information. In the next three to five years, hospitals, health systems, and other patient service providers expect to augment their time-and-attendance and payroll systems with integrated applications that enable more sophisticated data crunching around labor analytics, acuity management, and staffing assignments. The goal? To convert the workforce from overhead to asset — a flexible, agile asset that will help organizations succeed in an increasingly demanding regulatory and competitive environment.
Download this whitepaper to learn the following:
1. Background and basis of decreasing payments and increasing risks
2. Challenges and opportunities associated with the trend
3. How to thrive versus simply survive in this new healthcare environment
As chief transformation officer at MemorialCare Health System in Los Angeles and Orange counties, CA, it’s Helen Macfie’s job to rethink the future of healthcare delivery. Lately, she’s been thinking a lot about healthcare reform and care redesign as the six-hospital integrated delivery system, with more than 200 care sites, focuses on growth across the Southern California region.
Learn how a medical center improved their HCAHPS scores by streamlining the delivery and documentation of medication teaching at the patient bedside with an Interactive Patient Care system that’s integrated into the clinician's workflow and EMR system.
Your business is changing. As a finance leader, you know that accounting is a labour-intensive, costly process where
systems often don’t allow for expedient exception handling and many days are fraught with difficulty in matching
invoices to other databases for reconciliation. Like most companies, you know where you want to go but may not have
infrastructure or internal expertise to handle electronic fund transfers, credit card payments or cheque processing— all
the pieces required to make your vision for an efficient, integrated operation a reality.
As companies increasingly look to provide a better experience for customers, offering support across multiple channels is becoming more popular than ever. According to the Aberdeen Group, companies doubled the number of channels they use to interact with customers between 2012 and 2017.
But there’s a difference between providing support on a few channels and delivering a truly integrated omnichannel solution. Using the Zendesk Benchmark, our crowd-sourced index of customer service interactions from 45,000 participating organizations across 140 countries, we examined why companies are going omnichannel and what sets the companies using Zendesk for omnichannel support apart from everyone else.
Discover how Vena’s partnership with Sage Intacct brings together the leader in FP&A software satisfaction and ease-of-use with the innovation and customer satisfaction leader in cloud financial management solutions.
Published By: Carbonite
Published Date: Oct 10, 2018
For a backup solution to be considered flexible, it needs to satisfy
several key business requirements. It should integrate seamlessly
with any servers you’re running and provide full support for
all the applications your business uses. It should enable you to
protect assets in different parts of the country or overseas. And
it should let you manage and monitor backups from anywhere.
A flexible backup solution gives you everything you need to
protect the technology investments you make now and in the
future. So instead of having to buy multiple solutions to support
your changing needs, you can have a single solution that adapts
to fit your environment. We call that flexible deployment.
How do you connect to public clouds and drive hybrid IT while prioritizing legacy needs? This detailed eBook on cloud integration provides our most in-depth report.
• Build a secure, agile, modern network
• Integrate cloud without leaving legacy software behind
• What are the common barriers to adopting cloud solutions—and how do we solve them?
Published By: Workday
Published Date: Oct 11, 2018
The experts agree: Workplace learning can no longer be an "out there," disconnected process-
-it has to be tightly and carefully woven into a worker's experience, integrated into the fabric of the
modern workplace. Read the article to discover how three leading experts see the future of workplace
learning unfolding today.
As technology improves, retailers are relying more and more on their customer service to gain an advantage and differentiate themselves from the competition. Providing a pleasant customer experience can turn a first-time shopper into a lifelong buyer.
By reading this Epicor eBook, you’ll discover the important role mobile technology plays in delivering faster, service. Retailers everywhere are implementing mobile tools to empower their employees to support customers—from stock and pricing information to mobile checkout.
Epicor Eagle N Series is a fully integrated retail management system that offers a whole host of mobile tools to help you service your customers, stay informed, and make decisions from anywhere. Read the eBook and learn how the mobility of Epicor Eagle N Series can provide your retail business with a competitive advantage.
As technology improves, lawn and garden retailers are relying more and more on their customer service to gain an advantage and differentiate themselves from the competition. Providing a pleasant customer experience can turn a first-time shopper into a lifelong buyer.
In this guide, you’ll discover the important role mobile technology plays in delivering faster, service. Retailers everywhere are implementing mobile tools to empower their employees to support customers—from stock and pricing information to mobile checkout.
Epicor Eagle N Series is a fully integrated retail management system that offers a whole host of mobile tools to help you service your customers, stay informed, and make decisions from anywhere. Read our guide and learn how the mobility of Epicor Eagle N Series can provide your retail business with a competitive advantage.
You wouldn’t hold a critical investor call, customer event or shareholder’s meeting in your office bullpen. So why would you host an important virtual event on a platform intended to support small-group collaboration and teamwork?
Frost & Sullivan research shows that two-thirds of companies use web conferencing on a regular basis for project collaboration. We also know that more and more of them are turning to the same solutions to host webinars for critical internal and external events. While web conferencing solutions can be used to support large-group or strategically important meetings, webinar technology is designed specifically for that purpose and will almost always deliver a better experience and a higher return on investment. Webinar tools deliver a wealth of features to help companies gain better insights into attendee sentiment for better investor relations, employee and customer experience, and lead generation and qualification:
• Integrated video draws higher levels of int
If you put the fan experience first, more robust data — and, subsequently, revenue growth — will follow. But event organizers often focus too much on content, ticketing, and sponsorship. See the new path.
Consumers worldwide continue to adopt and use technology in their shopping experience.
Faced with rising customer expectations and increasing competitive pressures, retailers
now are prioritizing in-store innovation. Many retailers have adopted multichannel
implementations, in which mobile, web, and in-store shopping are enabled but not delivered
consistently to the customer. The next step in this evolution is an omnichannel strategy, now
being deployed by some retailers, which presents a consistent shopping experience across
mobile, web, and in-store channels. Omnichannel also enables retailers to integrate back-end
infrastructure technologies (e.g., servers, databases, etc.) and cloud-based services (e.g., loyalty
programs, personalized recommendations, inventory management, etc.) to improve many
aspects of store and enterprise operations.
An omnichannel strategy relies on several core and supporting technologies. The key factors in
evaluating any omnichannel-enabling solution includ
Published By: Sitecore
Published Date: Nov 04, 2009
This report highlights the strategic value of a next generation web content management system integrated with lead scoring, email marketing, customer relationship management, and web analytics. The report links the technology and practices of Best-in-Class organizations to engage customers, provide personalized experiences and manage the lead lifecycle.
In this white paper, we explain the process of defining and using competency models to jumpstart talent management initiatives as part of a Human Capital Management (HCM) strategy, and how software tools can automate these processes.
Today AMP Ltd. integrates and manages its customer data more efficiently using a single Talend platform that enables data reconciliation, quality-assessment dashboards, and metadata management. Ten billion rows of AMP Ltd. data are computed in less than an hour.
In this webinar you will learn how you can modernize your data architecture to help you collect and validate data, act upon it, and transform your organization for the digital age.