This white paper, based on the Process Excellence Network and K2 webinar, “5 Ways to Transform Business Processes to Optimize Agility,” by Rob Speck, Vice President of Services at K2, focuses on:
What drives business process innovation
What causes organizations to adopt platforms that support process innovation
Examples of organizations that have done this and their return on investment (ROI) as a result
Download this white paper to discover the 5 key components to transforming your business processes.
Published By: Oracle EPM
Published Date: May 11, 2015
No matter how you define it, cloud, social, mobile, and big data are
changing the competitive dynamics of the global economy and
creating significant value for companies that know how to
create business models leveraging these technologies.
Published By: Mimecast
Published Date: May 31, 2018
Protect Your Office 365 Investment - Choose The Right Third-Party Email Security Solution
Why should you consider additional security protection around Microsoft Office 365TM email? And, what should you look for in a third-party solution?
TechTarget has the answers in this brief, Remedying the Email Security Gaps in Microsoft Office 365.
Learn about the key features and functions that you need to protect your investment, how to choose the right email security solution, and how one organization successfully navigated its way to highly satisfactory, reliable third-party solutions for enhancing Office 365 email security.
Published By: Mimecast
Published Date: Oct 11, 2018
e-Discovery remains a top driver for investment in archiving technologies. The need to reduce legal cost and risk is growing. But meeting e-discovery and compliance demands quickly and defensibly is difficult for most organizations.
This short Q & A, “Preparing for Tomorrow’s Archive?” features Forrester’s Principal Analyst, Cheryl McKinnon and will help you understand the key features you should look for when planning your litigation readiness strategy.
Published By: MuleSoft
Published Date: Apr 13, 2016
Today everything truly is connected to everything, and APIs are the connection mechanisms. Many companies are finding that their use of APIs has accelerated over the past 12 months, and that it will continue to accelerate during the next 12 months. APIs aren't really a new technology; they've actually been around for a long time. What is new is that they are in far broader usage today than they have been in the past. As of late 2015, the
ProgrammableWeb API directory listed more than 14,000
When thinking about designing and managing APIs, a number of important questions arise. Why are APIs so well used and what effect would they have on your business? What is the impact of the expanding API economy on both providers and consumers? What are API tools and how can an investment in tools be an extremely cost efficient foundation for production grade API use cases?
The shift to the cloud is changing how companies think about their IT infrastructure and what they must do to manage it. The on-demand applications and services that comprise a cloud services network enable companies to rapidly deploy powerful capabilities to a broad set of users at very low costs. However, they also introduce challenges associated with securing and controlling users and access, simplifying adoption and scaling of these applications, and providing insight into utilization to ensure the business is optimizing its cloud investments. Okta’s on-demand identity management service enables companies to address these challenges head-on by being designed from the ground up as a scalable, secure, multi-tenant service that protects your data through centralized access control.
Forrester predicts that by 2019, SaaS commerce investment will account for nearly three-quarters of the market spending on ecommerce software. In this white paper, you'll learn the 6 key questions to ask your vendor before you select a SaaS e-commerce solution.
Published By: Veritas
Published Date: Apr 06, 2016
Data protection has never been more in the forefront, as information increasingly is the lifeblood and differentiator in a constantly changing world. As the leader we see across the enterprise, which helps solve the larger information management problems that come from accelerating digital business. Keep up with the latest trends and use the following tips to maximize the value of your data protection investment —meeting more demanding SLAs, simplifying management across a complex IT environment, and reducing costs— so you can free up resources to innovate and create business value.
Download this whitepaper to learn 8 tips to stay ahead of the top 2016 data protection trends.
As more enterprises are moving some, if not all of their data and applications to the cloud – cost effectiveness, network performance and security are top of mind. AT&T NetBond for Cloud provides a dynamic, private connect to Amazon Web Services (AWS). Its enhanced infrastructure makes it easier to securely connect applications, platforms, and services. With AT&T NetBond for Cloud, customers are getting a single, end-to-end solution from one provider that allows them to maintain a hybrid environment, meaning that can utilize their current investments in their on-premises infrastructure and strategy.
Download this eBook to learn how AT&T NetBond® can accelerate your journey to the cloud, improve ROI and secure your applications.
Join our webinar to learn
- Why Aira chose AT&T NetBond® to establish a global network connecting smart glasses to trained, professional agents
- Best practices for quickly shifting network capacity to meet changing demands in real-time
- How to take advantag
VMware Cloud on AWS makes it easier for your organization to run VMware workloads on AWS, giving you a simple path to hybrid cloud deployment. Adopting this service will allow your organization to preserve your investments in existing applications, licenses, and processes, while taking advantage of the advanced capabilities that AWS has to offer.
With just a few clicks, you will be able to rapidly provision and scale AWS resources that are operationally consistent with vSphere. VMware Cloud on AWS delivers workload portability powered by the VMware technology in your on-premises data center, combined with the cloud-scale resources and global footprint of AWS. It is truly a next-generation solution that gives you the best of both worlds.
Published By: Genesys
Published Date: Feb 27, 2018
What if the cloud could radically improve your customer’s experience, your operations, and your bottom line? There’s a reason why many organizations are taking advantage of the benefits of cloud for contact centers.
This eBook, focuses on two profiles for small contact centers, small business and small of large - a small contact center that is part of a much larger enterprise. Get key insights from independent market research that will help you make a case to take your customer communications platform to the cloud. With the right solution, your business can benefit from enterprise-quality capabilities at a price you can afford. And you can realize a return on investment in as little as three months!
Download this eBook and learn:
• How to calculate ROI and time-to-value in different types of small contact center profiles
• What factors to consider when selecting a cloud vendor
• Three common myths about the cloud
Published By: Sprinklr
Published Date: Feb 28, 2018
"It’s more important than ever for brands to have comprehensive social media technology at their disposal. Simply buying a new solution, however, is just the beginning.
Today’s brands must deploy social media software so that it allows the highest possible return on investment, empowers them to capture new opportunities, and manage the risks inherent in social media."
An investment firm is only as good as its data and its ability to leverage that data to make smart trades. A firm’s ability to differentiate itself in meeting market needs and bringing new products to market all hinge on its ability to squeeze maximum value out of all available data. But when it comes to implementing the right technology and processes to support a data-reliant business, those three factors present tremendous challenge
The financial services industry has seen its share of disruption brought about by technology. Yet, technology also is serving as a catalyst to help financial institutions move beyond their traditional boundaries to provide expanded, more customer-centric services. For many institutions, embracing innovation from FinTech companies is part of that movement.
A growing number of banks and institutions, therefore, are taking action. But rather than fighting against the tide of FinTech innovation, many now are embracing FinTech as a way to improve their operations, update their image and increase their customer satisfaction.
he pursuits to reduce costs and avoid unplanned downtime remain primary operational goals in industrial plants. A convergence of factors has created an opportunity for industrial organizations such as manufacturing, oil and gas, chemicals and water treatment companies to aggressively pursue both. Although the pace of investment can be relatively slow in industrial automation (IA), technological advances, economic trends and market pressures have created an environment in which plants are compelled to modernize operational technology (OT) in order to ensure maximum efficiency and minimum process interruptions.
Simply put, OT is getting old. The industrial sector is heavily capital-intensive and traditionally utilizes equipment with long lifecycles.
Organizations with such outdated automation systems are in dire need of OT modernization to keep up with the pace of change, customer demands and business priorities, and reduce the risk of critical failures and costly downtime. Download th
By investing in Salesforce you demonstrate a clear interest in your customers and their success. NewVoiceMedia will take that investment to the next level by integrating your communications platform with your customer and prospect data in Salesforce to provide a context rich, superior sales experience.
By investing in Salesforce you demonstrate a clear interest in your customers and their success. NewVoiceMedia will take that investment to the next level by integrating your communications platform with your customer data in Salesforce to provide personalized, exceptional service.
Published By: Datastax
Published Date: Aug 23, 2017
About 10 years ago big data was quickly becoming the next big thing. It surged in popularity, swooning into the tech world's collective consciousness and spawning endless start-ups, thought pieces, and investment funding, and big data's rise in the startup world does not seem to be slowing down.
But something's been happening lately: big data projects have been failing, or have been sitting on a shelf somewhere and not delivering on their promises. Why?
To answer this question, we need to look at big data's defining characteristic - or make that characteristics, plural - or what is commonly known as 'the 3Vs": volume, variety and velocity.
The rise of virtualization as a business tool has dramatically enhanced server and primary storage utilization. By
allowing multiple operating systems and applications to run on a single physical server, organizations can significantly
lower their hardware costs and take advantage of efficiency and agility improvements as more and more
tasks become automated. This also alleviates the pain of fragmented IT ecosystems and incompatible data silos.
Currently, this virtualization juggernaut shows no sign of slowing. As businesses recognize the potential for
increased reliability and scalability offered by virtual technology, they are ramping up their investments in data
center modernization and upgrading. In fact, 33 percent of the respondents to a recent ESG survey on cloud
usage said that making greater use of server virtualization was one of their top five spending priorities for the
next 12 to 18 months.
Published By: OneLogin
Published Date: Oct 24, 2017
From the information provided in the interviews, Forrester has constructed a Total Economic Impact (TEI) framework for those organizations considering investing in OneLogin. The objective of the framework is to identify the benefits, costs, flexibility, and risk factors that affect the investment decision.
Forrester employed four fundamental elements of TEI in modeling OneLogin: benefits, costs, flexibility options, and risks. Forrester took a multistep approach to evaluate the impact that OneLogin can have on the Organization (see Figure 2). Specifically, we:
› Interviewed OneLogin marketing, sales, and product management personnel, along with Forrester analysts, to better understand the value proposition for OneLogin.
› Conducted an in-depth interview with the Organization’s senior application engineer and its supervisor of IT security to obtain data with respect to costs, benefits, and risks.
› Constructed a financial model representative of the interviews using the TEI metho
While being the backbone of many organization’s Offices of Finance and Accounting, it is now commonly acknowledged that this overreliance on Excel spreadsheets coupled with the lack of visibility associated with its use represents a very real risk. With automation available to improve both process efficiency and effectiveness, the challenge many companies face isn’t why they should transform their process but how.
The key to overcoming this challenge is creating a strong business case for investment. One that not only sets out the objectives of the project but is also underpinned by a robust financial analysis, in the form of qualitative and quantitative ROI, and a thorough understanding of risk.
Published By: SundaySky
Published Date: Mar 06, 2018
Card members at this consumer retail bank, enjoy a large variety of products and services. The bank offers standard banking transactions, credit cards, insurance, and investment products. After the 2008 financial crisis, the bank experienced a sharp decline in overall customer satisfaction, and also learned that its customers were more empowered than before.
In order to adapt, the bank adopted a customer-centric approach by introducting:
• A new customer motto: “Know me, value me, make it easy for me, and protect me”
• A new core initiative is to always teach digital first
• An understanding that customers are serviced on the digital channels they prefer to use
SundaySky SmartVideo enables the bank to take a strategic approach to enhancing the customer engagement process with personalized video experiences that welcome new card members and assist them in fully understanding how to get the most out of their new product.