Alan Manning has an intimate view of what it takes to provide an outstanding patient experience, not only because he has been COO of Derby, Connecticut–based Planetree for four years, but also because he spent several months in the hospital with his critically ill daughter. That pivotal experience, while traumatic, solidified friendships with his daughter’s nurses and brought him several years later to Planetree, a nonprofit organization started in 1978 by a patient who wanted to help hospitals deliver stronger patient-centered care practices. Planetree works with 700 organizations in more than 17 countries.
For a non-profit enterprise seeking to design effective investment portfolios for its asset pools, understanding the role of each of those asset pools is a crucial first step.
The organization's goals and exposures can impact all parts of its portfolio construction process, from initial broad decisions on risk tolerance to more targeted decisions on asset-class exposures and investment vehicle preferences.
In many aspects of healthcare, we see indications of change, with movement toward new payment models and investments in infrastructure to support the delivery of value-based care. Cost control remains a top financial lever, but the discipline is becoming more complex. From a brute-force perspective, controlling cost has a direct effect on operating margin, which provides the classic move of cost control through cost cutting. Now, though, organizations need new command over cost factors themselves.
Electronic health record (EHR) system implementation is one of the largest IT investments most healthcare systems have ever made but it’s success is largely dependent upon the data which feeds it. One the main data sources for the EHR is the item master, which drives not only supply chain processes but also a broad range of clinical and financial functions. Only with a clean, accurate and complete item master can a healthcare organization trust the outputs generated from its EHRs – from evaluating the clinical effectiveness of products to securing reimbursements. Learn how to execute a master data management strategy to derive the greatest value from your EHR investment.
cloud is no longer an option — it’s inevitable. But cloud strategies differ extensively, based on the context of your organization and investments. drivers such as industry, risk tolerance, and preparation dictate the pace, scope, and technologies you need. However, every cloud strategy should share key activities. This report guides infrastructure and operations (i&O) pros through forrester’s cloud maturity assessment so they can gauge where their firms are on their journeys and discover which core competencies they need to strengthen or develop to enable their pragmatic cloud reality.
This is an update of a previously published report; forrester reviews and revises it periodically for continued relevance and accuracy.
Applications are the modern lifeblood of the enterprise, and the desire to keep up with market demands has elevated most enterprise IT strategies from purely on-premises to hybrid and multi-cloud. But the desire to be even more agile and productive—and connect with end users in new and exciting ways—is pushing investments even further into new application environments, development processes, and management tools all leveraging cloud-native technology. In this executive brief, we home in on one component of the cloud-native movement, Kubernetes, and break down its role in achieving enterprise agility, experimentation, and innovation for competitive gain.
Businesses increasingly see cloud as the best route to enhanced agility and digital transformation. But this survey reveals that keeping the lid on cloud costs is far from straightforward.
Read this report to discover:
• whether businesses are realising the benefits they anticipated from cloud migration
• how effective companies are at managing cloud investments
• the risks and consequences of getting locked into inefficient architectures.
"The average company uses more than 50 security vendors: firewalls, web proxies, SIEM, appliances, intelligence - and the list goes on. Do you have more security tools than you can handle? There’s an easier way to make the most of your existing investments.
We'll share ways you can reduce security alerts and extend your security off network, anywhere users go, with Cisco Umbrella. Built with a bidirectional API, Cisco Umbrella easily integrates with the other systems in your stack, so you can extend protection from on-premises security appliances to devices and sites beyond your perimeter — and amplify investments you’ve already made.
Read the eBook to learn more about getting more bang for your security buck."
A security orchestration, automation and response (SOAR) platform is a valuable tool for organizations who have made appropriate investments in their security operations processes. This recent research from Gartner looks at the necessary preparations that security leaders need to make so that the deployment of a SOAR solution will improve the efficiency of their incident response and security operations teams.
Organizations are charging ahead with investments in cloud and analytics to deliver agility, scalability and cost savings. With computing power advancements and continuous growth of data, cloud provides the elastic workloads and flexibility required for modern business. However, the environment of flexibility and choice that cloud provides also creates complexity and challenges.
In this white paper, learn how organizations are applying expertise and using the latest methods to move analytics to the cloud, including:
• Why are organizations moving analytic work to the cloud?
• What are the key challenges and misconceptions?
• How do IT leaders provide choice while maintaining control?
You can manage on-premises and cloud with proven enterprise capabilities, scalability, and leveraging existing investments. Want to learn how? This informative infographic from Citrix® and Microsoft® details your path to success. Download it now!
For many enterprises, cloud migration is attractive for two key reasons: greater agility and lower cost. However, the jury is still out when it comes to the financial benefits. In this webinar, KPMG’s Adrian Bradley, Head of Technology Architecture, and Emma Bisset, Senior Manager, CIO Advisory at KPMG UK, explore the reasons why.
Listen to this webinar now to find out:
• What leading IT decision makers told KPMG about their experience of cloud costs
• Why organisations are failing to realise economic value from their cloud investments
• What key levers your organisation can use to extract significant cost savings from existing deployments.
"Healthcare organizations have significantly more to consider than the average business when it comes to network and device security. Concern over code modification, key compromise, password-based vulnerabilities and man-in-the-middle attacks have caused hospital CIOs and CISOs to rethink their security strategies and investments. The threat to these devices has even been assigned its own term: medjacking, a shortened form of “medical device hijacking.”
Download this white paper for five best practices to mitigate threat and attacks that can put lives, patient trust and the growth of the healthcare organization at risk.
Access the white paper today!"
Published By: BetterUp
Published Date: Mar 06, 2019
As HR investments become more data-driven, coaching must deliver on its ROI evidence gap. At BetterUp, we’ve created a model that can effectively measure the impact of coaching on the bottom line. Learn how coaching ROI has been measured in the past, and why these methods are flawed. Discover which inputs are factored into our ROI algorithm and you can map the ROI of coaching to tangible business results.
Amazon Web Services (AWS) provides rapid access to flexible and low-cost IT resources. With cloud computing, public sector organizations no longer need to make large upfront investments in hardware, or spend time and money on managing infrastructure. The goal of this whitepaper is to help you gain insight into some of the financial considerations of operating a cloud IT environment and learn how to maximize the overall value of your decision to adopt AWS.
Artificial Intelligence (AI) is arguably the greatest untapped resource to transform customer and business outcomes. The impact of this technology on customer experience, employee efficiency and profits is truly transformational—especially for contact centers.
Companies must adapt in today’s era of constant digital disruption, but that doesn’t necessarily mean exhaustive technology shifts. Small, practical investments in AI present little risk and offer significant returns. Learn about the ROI of CX transformation in AI for CX: Practical Investments, Proven Return.
More than a trend, AI is a customer experience transformation that you can’t afford to ignore. Discover the practical investments in AI that your contact center must consider today — and the truly significant returns on the horizon
While having the right tech is key to delivering great experiences, an equally important part of the equation is having the right people, processes and org structures.
WHY SHOULD THE TARGET AUDIENCE CARE?
Getting value from MarTech investments is top of mind for Marketing Professionals worldwide, and the number one impediment to value realization is the fact that their organizations are not properly set up to fully utlize the tools at their disposal in an effective way. Getting the “people” side of the equation right can be make all the difference in pulling ahead from competitors that are still figuring it out.
Three best practices to design your org for successful experience delivery:
Cultivate the right skills and find the right talent for customer obsession
Set up org structures that encourage cross channel collaboration
Embrace the possibility of using external support to address the challenges of change management
Over the past ten years, IT personnel costs have risen faster than hardware and software investments. IT services have not improved process-wise and still require as much manpower, if not more, to operate now as they did in the past. As firms spend 76% of their IT budget on maintenance and support, they will naturally invest in BSM solutions that will reduce costs, enable ITIL, and provide an optimal ROI.
It's important to select the right branding approach for your organization's health and wellness investments. Discover the merits and best practices of 3 branding approaches for your health and wellness benefits.
The results of this seminal study on green building in the retail and hospitality sectors show that green building is expected to grow significantly in the next two years.
In this 64-page SmartMarket report, new green opportunities are discussed for firms in the retail, restaurant, and hotel sectors.
Published By: Zynapse
Published Date: Aug 17, 2010
An exclusive success story of a Fortune 200 enterprise.
Learn how the master data management initiative delivered:
. A unified view of the master data across the enterprise
. Accelerated ROI realization from massive ERP investments
. Inventory optimization by duplicate identification
. Improved operational and process efficiencies
Artificial intelligence (AI) has become the buzzword du jour for endpoint protection platform (EPP) vendors struggling to remain relevant in a rapidly changing threat landscape. Why does one EPP prevent breaches while another only facilitates incident response? BlackBerry Cylance’s new eBook cuts through the noise with a concise analysis of AI’s role in cyber defense and the four key criteria for evaluating EPP investments. Read the BlackBerry Cylance eBook to learn more.
“More than 70 percent of cyber attacks target small businesses," according to a National Cyber Security Alliance estimate. Yet 68 percent of small business owners in a recent survey seemed oblivious to the threat. Why the disconnect? What should they be doing to protect their business-critical systems and data? How can small businesses wring maximum value from their cybersecurity investments? Where do AI-based endpoint protection, detection, and response platforms fit into the mix? Read this BlackBerry Cylance sponsored white paper, Small Organizations Still Need Big Security, to find out.
Published By: Cisco EMEA
Published Date: Jun 19, 2019
The EU’s General Data Protection Regulation (GDPR) became enforceable on May 25, 2018, and privacy laws and regulations around the globe continue to evolve and expand.
Most organizations have invested, and continue to invest, in people, processes, technology, and policies to meet customer privacy requirements and avoid significant fines and other penalties. In addition, data breaches continue to expose the personal information of millions of people, and organizations are concerned about the products they buy, services they use, people they employ, and with whom they partner and do business with generally.