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Published By: GuideSpark     Published Date: Aug 01, 2018
Employee Communication 3.0 (EC3) is designed to be campaign-driven and deliver “just-in-time” information experiences to employees. It’s time for HR to think like a marketer.
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employee communication, employee engagement, employee experience, employee culture, effective employee communication, strategic employee communication, multi-channel communication, drive employee engagement, drive hr program adoption
    
GuideSpark
Published By: GuideSpark     Published Date: Aug 02, 2018
Only 52 percent of employees understand their benefits, and likely more are unaware of all the options available. Engaging with them during this process has never been more important. These five best practices can help.
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employee communication, employee engagement, employee experience, open enrollment, open enrollment metrics, open enrollment participation, benefits decisions, effective benefits communication, strategic benefits communication, multi-channel employee communication, benefits communication, drive hr program adoption
    
GuideSpark
Published By: Cornerstone OnDemand     Published Date: Feb 22, 2016
Coaching is all about maximising performance, regardless of whether it’s a superstar looking to reach greater heights, a new hire wanting to start off on the right foot, or even a struggling employee who needs to improve. Anyone can be a coach, as long as they have certain intangible skills and receive the proper training. The company, coach, and employee need to agree on what to improve, how to do it, and how to define success. As long as everyone is on the same page and dedicated to professional development, the end result will be employees, and a bottom line, that reach their potential. But how can you ensure that everyone from seasoned veterans to new hires reach their full potential? By offering coaching. Over 70% of employees who received coaching saw an increase in work performance, relationships, and communication skills, and 80% reported having more self-confidence.
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communication skills, performance, coaching, employee, playbook, training, success
    
Cornerstone OnDemand
Published By: Quark Software     Published Date: Mar 19, 2015
For decades technical writers have reaped the benefits of XML to lower the cost and effort associated with creating, managing and reusing content across multiple output formats. Now, with the introduction of Smart Content, business users and subject matter experts can easily adopt XML in order to keep up with consumer demand for high-value communication. Download the free eBook The Beginner’s Guide to Smart Content and discover: • What is Smart Content? • A Brief Primer on Publishing Processes • The Cost of Smart Content • Who Else Is Using XML for Document Production? • What’s Wrong with XML? • Smart Content Details • 12 Reasons to Adopt Smart Content
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xml schema, xml tool, xml authoring, structured authoring, structured content, dynamic publishing, enterprise publishing, automated publishing, publishing automation, xml publishing, publishing platform, xml software, compliance software, xml authoring tools, structured authoring tools, dita, enterprise content management, web based xml authoring, xml for document production, multi-channel publishing
    
Quark Software
Published By: Mitel     Published Date: Sep 22, 2015
In business, as in baseball, communication and collaboration are critical to working like a team toward a common goal. Having the right equipment can be a big part of that. Chances are, you’ve already moved some of your business applications to the cloud, which will better prepare you for working communications into your cloud lineup. If you still haven’t unified your communications in the cloud, now might be the best time to act—before the competition gets a competitive edge. As it turns out, the strategies that work in baseball also make a lot of sense when filling out your cloud solutions lineup. By arranging your cloud investments in the right order, you’ll score more revenue, drive in more ROI and maybe even shut out the competition.
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cloud, communication, collaboration, revenue, roi
    
Mitel
Published By: 8x8 Inc.     Published Date: Feb 13, 2017
Many companies claim to offer enterprise grade communications solutions. But how is “enterprise grade” measured and what should you look for? This fact-filled white paper outlines 8 ways to determine whether or not your provider is equipped to offer an enterprise-grade communications solution. Download this complimentary white paper: The 8 Criteria for Enterprise-Grade Communications as a Service 8x8 shares full technical details on what to expect from an enterprise-grade service platform that stands above the rest. You’ll learn the 8 criteria to look for including: What to expect when it comes to service level guarantees What geo-routing technology is and why it’s critical for optimizing global call clarity and reliability What you should look for in your communications provider’s network for global operations and superior service Which security and compliance certifications to expect from your provider Specific uptime and reliability metrics to ask your provider for How analytics
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communications, enterprise grade, communications solution, 8x8, geo-routing
    
8x8 Inc.
Published By: Avaya     Published Date: Jan 04, 2017
To succeed in a tough marketplace, small businesses must be accessible, without significant interruption, even in the most adverse situations. This kind of ongoing accessibility is an important aspect of business continuity - a critical success strategy that doesn't just happen, but requires proactive planning. Although there are several aspects to a business continuity plan, a major component of any plan should be the SME's communications capabilities, not just its equipment or data. This paper will explore how different kinds of interruptions can adversely affect an SME's business continuity and illustrate how, through advanced features such as resiliency and mobility, Avaya's IP Office can help SMEs overcome interruptions and maintain business continuity.
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avaya, communications, avaya ip office, unified communications, contact center, collaboration, midsize business solutions
    
Avaya
Published By: Avaya     Published Date: Jan 04, 2017
This whitepaper looks at four key ways any growing business can benefit from today's new IP-based communications solutions, including taking advantage of built-in cost savings.
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avaya, ip-based communications, communications solutions, unified communications, contact center, collaboration, midsize business solutions
    
Avaya
Published By: Avaya     Published Date: Jan 04, 2017
Are your people and customers fully engaging with each other? That’s the question many small and midsize businesses are trying to answer. Employees are scattered. So are clients. Today’s office can be a kitchen counter or an airline seat. Customers demand excellent experiences regardless of device. Mobile devices reign supreme. The workforce and your customers are global — and moving at a relentless pace. With Avaya IP Office, everyone will now be engaged with a complete, across-the-board solution that brings it all together. Read this paper to learn how Avaya IP Office will help give your business a competitive edge.
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avaya, customer engagement, team engagement, avaya ip office, unified communications, contact center, collaboration, midsize business solutions
    
Avaya
Published By: Avaya     Published Date: Nov 27, 2017
Midsize businesses are better equipped to compete in today’s extremely competitive marketplace when they take advantage of cloud technology. Unified communications and collaboration offerings are a critical component that can add value when migrated to the cloud.
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Avaya
Published By: IBM     Published Date: Jan 10, 2014
IBM conducted more than 1,700 in-depth, face-to-face interviews with CEOs, general managers and senior public sector leaders from around the globe. Our newest CEO Study, the largest of its type ever undertaken, is the latest in the IBM C-suite Study Series. It explores how CEOs are responding to the complexity of increasingly interconnected organizations, markets, societies and governments – what we call the connected economy. Three themes emerged. Today's CEOs must: - Empower employees through values - Engage customers as individuals - Amplify innovation with partnerships Register now to access the insights that can help you lead more effectively through impactful connections with your employees, customers and partners.
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social media, b2b, global economy, smarter workforce, talent, talent analytics, human capital, learning organization, employee engagement, leadership models, global leadership, social collaboration, social networking, social business, communication, social media, mobile, big data
    
IBM
Published By: AT&T     Published Date: Nov 07, 2011
Reach For the Cloud to Transform How You Deliver Voice Services and Elevate the Value of Voice.
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cloud services, cloud computing, hosted voice solution, voice services, at&t, att, at+t, crm, call routing, custom relationships, communication, mobile devices, delivery, transform, deployment, cycles
    
AT&T
Published By: QuinStreet     Published Date: Feb 09, 2009
Between cost savings and the efficiency of a converged voice-data network, VoIP presents an attractive case for shoring up business communications expenses in a down economy.The VoIP value proposition is so strong that industry analysts are anticipating continued growth in IP telephony through 2009.
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quinstreet, voip, voice-data network, business communications, recession
    
QuinStreet
Published By: WebEx     Published Date: Apr 02, 2009
In today's business environment, equipping information workers with the right tools to do their jobs is a fundamental element for maintaining competitive advantage. Organizations are striving to achieve global connectivity in a dynamic environment where travel is becoming more difficult and expensive, employees are more dispersed, and business boundaries are constantly being extended. To harness the benefits of the new work order, organizations are looking to achieve true collaboration with customers, partners, suppliers and employees. Simply put, the mantra is to "improve productivity while lowering costs." Web collaboration is becoming imperative in reaching this fundamental goal by offering "anytime anywhere" communications that impacts the bottom line and improves profitability.
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webex, web collaboration, information workers, competitive advantage, on-demand web collaboration, roi, global connectivity, decision cycles, it infrastructure, virtual enterprise, metrics, industry benchmarks, sfa, crm, erp, synchronous meeting environment, webex mediatone network, return on investment, travel costs, labor costs
    
WebEx
Published By: WebEx.     Published Date: Apr 03, 2009
In today's business environment, equipping information workers with the right tools to do their jobs is a fundamental element for maintaining competitive advantage. Organizations are striving to achieve global connectivity in a dynamic environment where travel is becoming more difficult and expensive, employees are more dispersed, and business boundaries are constantly being extended.  Web collaboration is becoming imperative in reaching this fundamental goal by offering "anytime anywhere" communications that impacts the bottom line and improves profitability.
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webex, web collaboration, information workers, competitive advantage, on-demand web collaboration, roi, global connectivity, decision cycles, it infrastructure, virtual enterprise, metrics, industry benchmarks, sfa, crm, erp, synchronous meeting environment, webex mediatone network, return on investment, travel costs, labor costs
    
WebEx.
Published By: MoreVisibility     Published Date: Dec 19, 2017
As the approach to strategic business decision making becomes more and more data driven, a method for consolidating our various data sets, which are often spread across multiple systems becomes exceedingly important. Two of the biggest players in data driven decision making are website analytics platforms and customer relationship management systems. The former includes accumulating data on top of the funnel behavior such as site traffic origins, lead generation, content consumption tracking, device usage, and overall site behavior. While the latter has a focus more on bottom of the funnel activity such as lead nurturing, customer status, lifetime value, etc. Lastly, without communication between these two essential platforms, a complete understanding of your customers, from lead to longtime client, may never be possible. A web analytics (Google Analytics) and CRM integration provides you with a 360 degree view of your customer base, so that you can understand not just what PPC efforts
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MoreVisibility
Published By: WhichVoIP     Published Date: Aug 24, 2010
With the rise in popularity of hosted VoIP options, you can be up and running (and saving money) in just a few hours, without having to install any costly equipment.
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whichvoip.com guide, voip phone service, smb, small businesses, voice over internet protocol, telephone network, telecommunication
    
WhichVoIP
Published By: WhichVoIP     Published Date: May 11, 2011
Startups especially benefit from VoIP, since they do not have the burden of existing equipment and infrastructure to deal with. Read this white paper to find out more.
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whichvoip, hosted voip system, smb, startups, infrastructure, telephone communication system, telecommunication, voip telephony
    
WhichVoIP
Published By: WhichVoIP     Published Date: May 11, 2011
VoIP reduces Cost per month of operation, reduces cost per call, reduces cost per service and helps reduce the tax burden associated with traditional phone service. Read this white paper to find out more.
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whichvoip, hosted voip system, smb, startups, infrastructure, telephone communication system, telecommunication, voip telephony
    
WhichVoIP
Published By: WhichVoIP     Published Date: Nov 16, 2012
In this whitepaper, you'll find a detailed outline of how a hosted VoIP system works and the advantages of choosing one.
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hosted voip, voice over internet protocol, communication systems
    
WhichVoIP
Published By: Arkadin     Published Date: Sep 11, 2013
Unified Communications (UC) transforms the workplace, making it more productive, efficient and effective. Hosted UC service providers remotely deliver and manage various communications services using shared resources enabling customers to consolidate and outsource much, or possibly all, of their communications and collaborations needs for a fixed monthly cost. This whitepaper details the top reasons to consider a hosted unified communication solution for your enterprise.
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unified communication, unified collaboration, enterprise unified communication, hosted unified communication, hosted uc, hosted ucaas, uc total cost of ownership, uc tco, uc deployment, deploying uc, byod, arkadin, microsoft lync, collaboration solutions, conferencing solution, collaboration services, conferencing services, unified communication as a service
    
Arkadin
Published By: Arkadin     Published Date: Sep 11, 2013
Unified Communications (UC) is a set of communications and collaboration products that provide end users with a single interface and experience across multiple device and media types. UC allows employees to collaborate more efficiently while lowering the overall cost of communications. This whitepaper reveals market trends, how to evaluate one solution vs. another, and the range of deployment options all critical to selecting the right UC solution for your organization
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unified communication, unified collaboration, enterprise unified communication, deploying uc, byod, arkadin, microsoft lync, collaboration solutions, conferencing solution, collaboration services, conferencing services, unified communication as a service, efficiency with uc, productivity with uc, uc business value
    
Arkadin
Published By: Ultimate Software     Published Date: May 10, 2013
Wishing for more time in your workday? You're not alone. Even the most seasoned HR professionals can find themselves trapped in the same administrative time drains day after day. In this eBook you'll learn five technology tips that allow you to work smarter and reclaim hours of lost time in the day. In addition, you'll get interactive sneak peeks at a one-of-a-kind solution that's helping thousands of HR professionals--just like you--optimize their productivity, increase efficiencies, as well as streamline company-wide employee communication.
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Ultimate Software
Published By: Citrix     Published Date: Nov 20, 2012
"The best way to get better at online meetings is to participate in more of them." This brief by Gihan Perera, founder of First Step Communications, provides 10 practical tips for keeping control of your online meetings.
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10 tips, online meeting, citrix, virtual meeting, collaboration
    
Citrix
Published By: RingCentral     Published Date: May 14, 2013
There has never been a better time to shop for a new phone system, due to the growing number of service and equipment options. In today's competitive environment, businsses are looking for ways to lower expenses, eliminate multiple vendors and communication providers, refocus IT staff on other areas of business, and allow employees to easily connect regardless of location and device. Read this white paper to learn what the benefits of cloud based telephony are.
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benefits of cloud based telephony, cloud based telephony, benefits of cloud telephony, it staff, ringcentral
    
RingCentral
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