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Published By: ConcertTech     Published Date: Jun 26, 2009
Technology rollouts on a nationwide and global scale require technicians to perform onsite work. Though you may have hired a Technology Rollout Company to manage and deploy these technicians, they ultimately serve as direct representatives of your company.
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concert tech, nationwide rollouts, rollout, internal resources, multiple sites, onsite, partnership, collaboration, collaborative, communication
    
ConcertTech
Published By: Genesys     Published Date: Jan 27, 2009
In this document, Opus Research offers seven ways SIP (Session Initiation Protocol) can revolutionize customer care in your enterprise. More specifically, we evaluate deployments that involve SIP and provide case studies that integrate Genesys SIP the Customer Interaction Manager (CIM), Genesys Voice Platform (GVP), and Business Process Routing from Genesys Telecommunications Laboratories.
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genesys, sip, session initiation protocol, customer integration manager, genesys voice platform, voip, crm
    
Genesys
Published By: Genesys     Published Date: May 07, 2009
This white paper provides insights on the key attributes of SIP for customer service; how businesses can prosper with adoption of SIP; and flexible deployment strategies for migrating from TDM to VoIP. In addition, this paper will look at the available software, including relatively new arrivals such as unified communications, which can enhance a distributed customer sales and service strategy. Learn more today!
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genesys, virtualization, ip migration, voip, sip, session initial protocol, voice over ip, customer service, ip network, data center, unified communications, internet engineering task force’s, ietf’s
    
Genesys
Published By: BatchBlue Software     Published Date: Mar 27, 2009
Every small business has some system for organizing and documenting its relationships. If that system is no longer working, or could be improved upon, a new contact management system is in order. This Blue Paper will help small business owners research, select and implement the system that will work effectively for them.
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batchbook, matternow, blue paper, contact management, small business, document management, relationships, manage leads, lead generation, sample size, communications management, task events management, project management, usability, customization, scalability, mobility, crm, sales tools, vendor management
    
BatchBlue Software
Published By: MediaVantage     Published Date: Jan 06, 2011
An informative new whitepaper on the 5 essential changes to the PR Cycle offers important insight into how you can accurately monitor your brand in the marketplace and respond effectively to consumer and media needs and interests.
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mediavantage, social media, monitoring, reputation, pr tips, public relations, investors, bloggers, communications
    
MediaVantage
Published By: Focus     Published Date: Aug 04, 2011
Download this white paper, sponsored by Juniper Networks, to read an interview with IDC's Vice President of Enterprise Communications and Datacenter Networks about the future of network architectures.
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data center, data center design, information technology, juniper, networking, traffic spikes, virtualization
    
Focus
Published By: SAP     Published Date: Jul 16, 2012
Contrary to popular belief, an IP-based video surveillance system of 40 cameras offers a lower total cost of ownership (TCO) than an analog-based surveillance system, according to a new study from Axis Communications.
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technology, white paper, analog, surveillance, tco, total cost of ownership, infrastructure
    
SAP
Published By: HP - Intel Xeon processors     Published Date: May 06, 2013
This paper examines how seven enterprise and midsize companies spanning the equipment rental, healthcare, retail, research, and telecommunications (service provider) industries were able to reduce their annual IT cost to deliver compute services by 58% by migrating to a blade platform.
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blade, infrastructure, server, virtualization, enterprise, midsize, blade platform
    
HP - Intel Xeon processors
Published By: Brainshark     Published Date: Oct 21, 2013
Mobile, video and social media are growing rapidly - but not independently. This video takes a look at the relationships between each trend, and how your business can capitalize on all three to advance your communications strategy.
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business communications, training, b2b, b2c, customer engagement, marketing, mobility, mobile, smartphone, on-demand, presentation, productivity, video communications, training, powerpoint, ppt, presentation, byod, social media, video
    
Brainshark
Published By: Logicalis     Published Date: Sep 22, 2014
Video solutions eliminate geographic boundaries and allow you to sit across a conference table from fellow participants, regardless of where they are in the world. By using unified video collaboration solutions for a virtually unlimited number of applications, you can boost productivity and communication throughout your organization, even across the largest of enterprisesallowing you to become more agile and responsive to changing needs. Download this white paper to learn how.
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logicalis, cisco, cisco systems, video communication, video solutions, enterprise video technologies, enterprise applications, employee collaboration, innovation
    
Logicalis
Published By: HP and Intel      Published Date: May 03, 2013
This paper examines how seven enterprise and midsize companies spanning the equipment rental, healthcare, retail, research, and telecommunications (service provider) industries were able to reduce their annual IT cost to deliver compute services by 58% by migrating to a blade platform.
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blade, infrastructure, server, virtualization, enterprise, midsize, blade platform
    
HP and Intel
Published By: Imprivata     Published Date: Dec 06, 2013
This whitepaper explores a HIPAA compliant text messaging application that supports encrypted protected health information, and best practices for implementation.
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secure messaging, hipaa compliant text messaging, hipaa password policy, hipaa security rule, healthcare communications
    
Imprivata
Published By: IBM     Published Date: Nov 13, 2014
This IDC Technology Spotlight paper takes a look at why Email remains the primary mode of communication in business today. While there is prevalent speculation that social software and other real-time communications applications will replace email, email nevertheless remains a stalwart in business operations. In addition, as relationships across all business communication channels continue to be redefined, innovative modes and methods of communication are emerging. As a result, locating the right data and information at the right time while still critical becomes increasingly complex. IDC expects that organizations will use social software, such as Notes and Domino 9x Social Edition, to complement existing tools and address these business needs for the foreseeable future.
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email capabilities, integration, social software, business operations
    
IBM
Published By: Cisco     Published Date: Aug 18, 2014
Are you thinking of implementing collaboration features? 80% of businesses have deployed unified communications and collaboration from VoIP to collaboration platforms and even WebRTC clients. Download this commissioned study conducted by Forrester Consulting on behalf of Cisco. Discover how UC and Collaboration technologies have delivered real business benefits today.
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research, collaboration, new world, work, cloud, platform, ownership, cost, productivity, maximize, robust, business value, communications, technologies
    
Cisco
Published By: Cisco     Published Date: Dec 04, 2015
Gartner defines contact center infrastructure (CCI) as the products (equipment, software and services) needed to operate call centers for telephony support and contact centers for multichannel support. This type of infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.
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cisco, gartner, magic quadrant, contact center, infrastructure, telephony support
    
Cisco
Published By: GENBAND     Published Date: Apr 01, 2014
See how GENBAND offers CIOs of large multi-site enterprises effective ways to reduce telecom spend by leveraging their IP data networks for inter-site, intra-enterprise multimedia communication and consolidation of connectivity to service providers.
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genband, enterprise, telecom, ip data networks, service provider networks
    
GENBAND
Published By: Windstream     Published Date: Apr 17, 2013
One of the great challenges in deploying a Unified Communications (UC) solution is determining the ROI for the expenditure. Learn how Windstream Communications will work with you to understand how your business operates and has the ability to integrate UC into your business processes.
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windstream, windstream communications, unified communications, ip networks, voip, communications, wireless, roi, it budget
    
Windstream
Published By: Staples Business Advantage     Published Date: Oct 13, 2016
Lets talk relationships. Vendor relationships. Maybe youve been having doubts, but changing vendors can be a pain. So you put it off. Watch this short video to find out youre getting everything it could be from your vendor.
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vendor relationship, management, communication, suppliers, ecommerce
    
Staples Business Advantage
Published By: IBM     Published Date: May 16, 2017
When the CMO Council recently asked more than 200 senior marketing decision makers how effectively they have aligned physical and digital experiences, half admitted that these integrated experiences were selective, at best. Yet it is alignment, consistency and connection that drive the foundational relationship between the brand and the buyer. The CMO Council, in partnership with IBM, will host a one-hour interactive webcast with industry-leading media, entertainment and telecommunications marketers to discuss how audience insights across the digital and physical experience have been turned into action, allowing these brands to personalize and enrich each engagement. Multiple case studies will also be discussed during the webcast that focus on the power of segmentation and innovations around cognitive computing.
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technology efficiency, market dynamics, data privacy, data security, device management, platform management, enterprise management
    
IBM
Published By: Box     Published Date: Jun 22, 2018
Content is a core element of digital business. Companies must create, secure, manage, and collaborate upon content with both internal and external participants. But traditional ECM technology is costly and dated while EFSS is limited in functionality. The result? Too many content repositories, leading to silos and broken communication. Companies need a better way to work! Join us as we chat with Cheryl McKinnon, our featured speaker from Forrester Research, to learn how to make the most of your content investment and drive innovation through IT. Takeaways from the webinar include: o 5 key trends shaping the market o Key capabilities of content management vendors o Essential use cases and recommended tactics to accelerate digital transformation
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Box
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