Providers face an onslaught of daily practice management challenges. In this MGMA Body of Knowledge (BOK) brochure, uncover relevant and practical essentials to improve any medical practice. Explore areas such as operations and financial management, governance, patient care and adverse legal events. The MGMA Body of Knowledge helps you easily define improvement areas within your medical practice. It also assists all employees in building a sustainable business plan and optimizing daily operations for better performance.
Published By: McKesson
Published Date: Mar 09, 2016
The ripple effect of healthcare reform is beginning to impact care delivery strategies as care management now falls increasingly to providers.
According to a recent HealthLeaders Intelligence survey, hospital leaders are making progress with care management efforts, but more robust tools will be needed if hospitals want to scale up. The October 2014 survey polled 134 senior, clinical, operations, finance, marketing, and information leaders across the healthcare spectrum. The majority of respondents were from nonprofit organizations (63%), while the remainder (37%) came from for-profit settings.
The annual Truven Health 100 Top Hospitals® identifies U.S. hospitals with the best overall performance across multiple organizational metrics, including clinical, operational, and financial. The ability of some hospitals to adapt as the industry is changing demonstrates leadership as the winners set the standards their peers seek to achieve. Study projections indicate that if the new national benchmarks of high performance were achieved by all hospitals in the United States, nearly 126,500 additional lives could be saved, almost 109,000 additional patients could be complication-free, and $1.8 billion in inpatient costs could be saved.
The Truven Health 15 Top Health Systems study annually identifies those health system leadership teams that have most effectively aligned outstanding performance across their organizations, and achieved more reliable outcomes in every member hospital. Truven Health Analytics measures U.S. health systems based on a balanced scorecard across a range of performance factors: care quality, patient safety, use of evidence-based medicine, operational efficiency, and customer perception of care.
The annual Truven Health AnalyticsTM 100 Top Hospitals® identifies U.S. hospitals with the best overall performance across multiple organizational metrics, including clinical, operational, and financial. The ability of some hospitals to adapt as the industry is changing demonstrates leadership as the winners set the standards their peers seek to achieve. The study revealed that the nation’s best hospitals had a lower mortality index, considering patient severity; had fewer patient complications; followed accepted care protocols; had lower 30-day mortality and 30-day readmission rates; sent patients home sooner; provided more timely emergency care; kept expenses low, both in-hospital and through the aftercare process; and scored better on patient surveys of hospital experience
The shift from inpatient to outpatient care is increasing as hospitals transition from volume to value. A specific shift is seen in interventional cardiology treatment (cardiac catheterization, intracoronary stents, and percutaneous transluminal coronary angioplasties [PTCA]), which is moving from an inpatient hospital to outpatient hospital setting. Preliminary data show that most interventional cardiology procedures will soon be performed in the hospital outpatient setting. It will be important for hospitals to consider future demand and volume for interventional cardiology services; capacity for an increase in hospital outpatient volume; and staffing and operational implications.
The changing healthcare environment has put pressure on healthcare organizations to deliver top-quality care while keeping costs under control. Superior operational and financial performance can be measured by high margins and low costs. But there are significant operational indicators that differ between high- and low-performing hospitals, depending on whether performance is defined by expense or by margin. Often, hospitals with the lowest costs are considered the most successful. But low-cost hospitals do not necessarily behave the same way as hospitals with healthy margins. Low-cost hospitals can include both efficient hospitals and hospitals that are in dire financial circumstances that have forced them to even eliminate expenses necessary for their long-term fiscal health.
HealthLeaders' survey on workforce management queried leaders from a cross-section of U.S. healthcare organizations, including hospitals, health systems, physician organizations, and long-term care/skilled nursing facilities. The 150 respondents represent executives across all disciplines — administration, clinical, operations, finance, marketing, and information. In the next three to five years, hospitals, health systems, and other patient service providers expect to augment their time-and-attendance and payroll systems with integrated applications that enable more sophisticated data crunching around labor analytics, acuity management, and staffing assignments. The goal? To convert the workforce from overhead to asset — a flexible, agile asset that will help organizations succeed in an increasingly demanding regulatory and competitive environment.
A decade ago, hospital leaders viewed cost containment as a distant option to that of building topline revenue through increased volumes and rates. But with the road to profitability choked off by a recession, the ACA, and double-digit increases in healthcare inflation, most have been left pursuing a flurry of initiatives to cut operational costs and maintain positive margins.
The Secure Data Center is a place in the network (PIN) where a company centralizes data and performs services for business. Data centers contain hundreds to thousands of physical and virtual servers that are segmented by applications, zones, and other methods. This guide addresses data center business flows and the security used to defend them. The Secure Data Center is one of the six places in the network within SAFE. SAFE is a holistic approach in which Secure PINs model the physical infrastructure and Secure Domains represent the operational aspects of a network.
Published By: Dell EMC
Published Date: Feb 14, 2019
Artificial intelligence (AI) is a transformative technology that will change the way organizations interact and will add intelligence to many products and services through new insights currently hidden in vast pools of data. In 2017 alone, venture capitalists invested more than $11.7 billion in the top 100 Artificial Intelligence startups, according to CB Insights1, and the breadth of Artificial Intelligence applications continues to grow. While human-like intelligence will remain the stuff of novels and movies for the near future, most organizations can and should explore practical Artificial Intelligence projects. This technology has the potential to:
• Improve productivity of internal applications
• Increase revenue through enhanced customer interacton and improved customer acquisiiton
• Reduce costs by optimizing operations
• Enhance products and services with "smart" functionality such as vision and voice interaction and control
This paper provided by Dell and Intel® gives executi
While enterprises continue to own and operate in-house datacenters, their use of colocation and other outsourcing services is growing fast. Demand for colocation and wholesale datacenters, with their readily available space and power, their professional operations teams and, increasingly, their rich connectivity and value-added offerings, has never been stronger. 451 Research forecasts that the operational square footage of the global colocation and wholesale sector will grow at a healthy 7% CAGR from 2017 to 2020.
Looking for a smarter way of financial planning and budgeting? An integrated financial planning tool makes the annual budgeting process more effective and efficient, and with one centralized source of truth it is always up-to-date. Learn how Unit4 Prevero can transform your budgeting and forecasting process: from integrating operational budgets, automating key processes, supporting multiple scenario simulations, through to using artificial intelligence and deep machine learning to improve accuracy of data and power your decision making.
Financial planning and analysis is evolving to support digital business initiatives. Application leaders supporting finance transformation must focus on new ways of managing financial performance by enabling broader integration with operational plans and actionable performance reporting. Download this complimentary Gartner report and discover how.
To remain competitive, manufacturers must focus on achieving new growth while driving down costs. Key to achieving this is greater flexibility and a dramatic upturn in operational efficiency across the manufacturing process. One area ripe for improvement is intralogistics transportation.
Many manufacturers still rely on autonomous guide vehicles (AGVs) to undertake repetitive transport tasks; but, rigid in nature, they do not support today’s demand-driven, dynamic manufacturing environments. Intelligent autonomous mobile robots (AMRs), like SEIT* from Milvus Robotics, offer a viable and cost-effective alternative.
This solution brief describes how to solve business challenges through investment in innovative technologies.
o The growing video surveillance market is driving demand for advanced video analysis technologies. Businesses and organizations from all vertical sectors are looking to leverage the benefits of enhanced detection accuracy and flexibility provided by deep learning to solve their security, safety, and operations challenges. Discover how Agent Vi’s innoVi* leverages cutting-edge deep learning technology to transform the hundreds, or even thousands, of cameras deployed across a city into smart video devices, contributing to the city’s ability to improve security, safety, and incident response citywide.
To help their business clients unleash innovation and support growth, IT teams need to evolve to a modern data center that is virtualized, software defined and automated, with a consistent operational model for infrastructure and application delivery.
In this collection of case studies, we reveal how companies are building more agile, innovative businesses based on VMware solutions.
Published By: Gigamon
Published Date: Mar 26, 2019
Read this ESG research brief to learn how to improve visibility across distributed computing environments without increasing staff or tools. Download “The Importance of a Common Distributed Data Services Layer” to learn why ensuring visibility in a distributed network environment is crucial and how a common distributed data services layer to collect, process and share data ensures that network operations teams are able to provide better digital experiences, mitigate risk and respond to changing environments.
In the future, people won’t necessarily want to own cars, but they’ll need personal mobility. The mobility ecosystem can support a range of different services, but in the near-term, many of these nascent businesses face a range of operational challenges as they bid to grow and become profitable.
This ebook explores the fundamental needs of new mobility providers as they target business improvements, looks at their considerations as they forge key technology partnerships, and shows how HERE's Auto Mobility Operations solution can help mobility services meet those requirements.
This ebook will help you understand how Auto Mobility Operations helps:
• Enable the creation and integration of key location features as applications for mobile operating systems through use of the HERE Mobile SDK
• Manage and efficiently operate fleet assets with HERE Location Services, providing fresh, high-quality and global location-based data
• Create a frictionless and compelling UX - with APIs, mapping
Illusive Networks is proud to once again sponsor the Cyberthreat Defense Report by CyberEdge Group, now in its sixth year, to help security leaders assess and shape their cybersecurity programs. Download this comprehensive report to learn more about the most wanted security management and operations technology for 2019, which security processes organizations struggle with the most, and how organizations are trying to detect advanced cyberthreats more quickly.
IBM Cloud Private for Data is an
integrated data science, data engineering
and app building platform built on top of
IBM Cloud Private (ICP). The latter is intended
to a) provide all the benefits of cloud
computing but inside your firewall and b)
provide a stepping-stone, should you want
one, to broader (public) cloud deployments.
Further, ICP has a micro-services architecture,
which has additional benefits, which we
will discuss. Going beyond this, ICP for Data
itself is intended to provide an environment
that will make it easier to implement datadriven processes and operations and, more
particularly, to support both the development
of AI and machine learning capabilities, and
their deployment. This last point is important
because there can easily be a disconnect
between data scientists (who often work for
business departments) and the people (usually
IT) who need to operationalise the work of
those data scientists
Technology has drastically transformed the banking industry and the way in which consumers transact. Mobile banking is now the new normal. Many consumers, especially millennials prefer to do most if not all of their financial transactions via smartphone due to the convenience in which it offers. Even so, the popularity of mobile banking does not imply that the end of retail banking is near as research has shown that consumers still prefer retail banking for complex services such as loan applications, new account openings and advisory services.
Download the whitepaper to learn—
• How to build a bank of the future by leveraging the Internet of Things
• How to increase security, ease system management and reduce operational costs
• The benefits of migrating to a thin-client infrastructure and going paperless
Multinational companies (MNCs) are facing a unique combination of escalating customer, competitive and operational pressures which are forcing them to fundamentally change the way they do business and manage their IT infrastructures supporting network, security and mobility needs.
Lack of IT resources, limited capex and more complex global implementations are driving an increasing proportion of MNCs to offload, or 'out-task', various aspects of their day-to-day management responsibilities to skilled third-parties that can help perform these functions well.
Published By: Genesys
Published Date: Dec 20, 2018
Companies across the world are innovating with artificial intelligence (AI) to improve customer experience and forge deeper relationships with customers. Through surveys and interviews with 599 executives, from large and mid-sized companies across the globe, this MIT report reveals that most customer-centric firms have already deployed AI extensively in their customer-facing operations and customer experience management processes.
Get the global report and regional spotlights on North America, Latin America, Europe and Asia to access complete results. Key insights include:
• Nearly 90% of respondents report measurable improvements in the speed of complaint resolution; 80% note enhanced call volume processing using AI
• 80% of respondents report measurable improvements in customer satisfaction, service delivery and contact center performance
• In North America, 60% of the respondents believe they will deliver a 10% or more increase in customer lifetime value in the next year
To stay ahead of the competition in a global marketplace, firms are increasingly speeding up operations, in many cases adopting real-time systems and tools to allow for instant decision-making and faster business cycles. Download here to learn how.