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Published By: HealthLeaders Media     Published Date: Dec 12, 2014
Creating a successful patient experience strategy is a long-term investment in planning, surveying, training, and technology. Healthcare organizations hope these efforts will pay off at the very least with a growing base of loyal patients, better care quality, and stable reimbursement. And then there are those organizations that are turning patient experience into a movement. What’s their endgame? They intend to build state-of-the-art service-oriented cultures that rival other industries, and they are doing it through data analytics, unique communication programs, radical cultural shifts, and consumer-centric technologies. Sponsored material.
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HealthLeaders Media
Published By: HealthLeaders Media     Published Date: Oct 08, 2015
The Centers for Medicare & Medicaid Services, the nation’s largest payer, has set a clear direction with its publication of targets: By 2018, 50% of fee-for-service payments will be through alternative payment models, such as ACOs and bundled payments, and 90% of FFS payments will be tied to quality or value. And CMS has begun to introduce mandatory bundles. This suggests that all providers will need to develop population health competencies, including the ability to manage risk for both cost and quality.
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HealthLeaders Media
Published By: HealthLeaders Media     Published Date: Mar 14, 2016
Custom content can help to provide exposure across multiple platforms as well as to position your brand as a foremost solution in the crowded healthcare marketplace. Whether you are looking for ghost writing services, custom event development, customized ebooks, customized case studies, or a completely out-of-the-box concept, HealthLeaders Media has the experts to help you. Let HealthLeaders Media be your partner in communicating effectively with senior level executives and key decision makers. Download the information sheet now to discover what innovative engagement we offer.
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HealthLeaders Media
Published By: API Healthcare     Published Date: May 20, 2015
With the inception of Value-Based Purchasing, the measurement of successful patient care delivery has been redefined. The move from fee-for-service to pay-for-performance means that reimbursements are tied to the quality of care that is delivered.
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API Healthcare
Published By: Truven Health Analytics     Published Date: Sep 01, 2015
Spending on supplies and pharmaceutical services varies among U.S. hospitals. It is not uncommon for hospitals with similar types of patients, including case mix and severity, to have significant differences in purchasing intensity for certain clinical services. Even small changes in efficiency can make a difference for hospitals and health systems, because supply-chain spending typically accounts for hospitals’ biggest spend after labor costs. Costs totaled about $74 billion in 2012, according to the Healthcare Supply Chain Association.
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Truven Health Analytics
Published By: Truven Health Analytics     Published Date: Apr 25, 2016
The shift from inpatient to outpatient care is increasing as hospitals transition from volume to value. A specific shift is seen in interventional cardiology treatment (cardiac catheterization, intracoronary stents, and percutaneous transluminal coronary angioplasties [PTCA]), which is moving from an inpatient hospital to outpatient hospital setting. Preliminary data show that most interventional cardiology procedures will soon be performed in the hospital outpatient setting. It will be important for hospitals to consider future demand and volume for interventional cardiology services; capacity for an increase in hospital outpatient volume; and staffing and operational implications.
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Truven Health Analytics
Published By: Sheridan Healthcare     Published Date: Oct 02, 2015
What do standard best practices for radiology look like? Without them, it is impossible for a hospital to identify the strengths and weaknesses of its current radiology services and strive for improvements.
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Sheridan Healthcare
Published By: The SSI Group, Inc.     Published Date: Oct 23, 2015
Healthcare billing and claims handling has become increasingly complex. With the transition to Version 5010 of the HIPAA electronic transaction standards, the expansion of billing codes under ICD-10, and the ever-changing requirements of insurance companies and the Centers for Medicare and Medicaid Services (CMS), it can be nearly impossible for providers to keep up.
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The SSI Group, Inc.
Published By: Gallagher Integrated     Published Date: Jun 04, 2015
The current is changing. And as healthcare organizations switch from fee-for-service to fee-for-value, leaders will face new challenges. This downloadable presentation provides critical information for leaders managing the volume to value transition.
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Gallagher Integrated
Published By: Kronos, Inc.     Published Date: Jan 07, 2015
HealthLeaders' survey on workforce management queried leaders from a cross-section of U.S. healthcare organizations, including hospitals, health systems, physician organizations, and long-term care/skilled nursing facilities. The 150 respondents represent executives across all disciplines — administration, clinical, operations, finance, marketing, and information. In the next three to five years, hospitals, health systems, and other patient service providers expect to augment their time-and-attendance and payroll systems with integrated applications that enable more sophisticated data crunching around labor analytics, acuity management, and staffing assignments. The goal? To convert the workforce from overhead to asset — a flexible, agile asset that will help organizations succeed in an increasingly demanding regulatory and competitive environment.
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Kronos, Inc.
Published By: TriNet     Published Date: Jan 17, 2013
With culture impacting your talent, products and services, clients and even revenue, it’s important to measure, review and nurture something that is so critical to your company’s success. Learn the 7 ways to help build a strong company culture now.
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TriNet
Published By: Kindred Hospital Rehabilitation Services     Published Date: Jul 10, 2019
Rehab programs will experience a major infux of medically complex patients, including those with neurological conditions, in the coming decades. The drastic increase is being spurred by an aging population. For instance, stroke prevalence is expected to rise by 21% by 2030, and more than 1.2 million citizens are projected to have Parkinson’s disease. This leaves rehab leaders with one signifcant question: What can be done to prepare for the increase of medically complex patients? By evolving to meet the needs of this changing population, rehab programs can successfully meet the challenge, providing patients with the highest level of care while achieving greater performance standards. In this whitepaper, we’ll examine the three areas that drive the greatest impact on treating medically complex patients: • Clinical staff • Tech innovation • Patient and family member experience
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Kindred Hospital Rehabilitation Services
Published By: Kindred Hospital Rehabilitation Services     Published Date: Aug 26, 2019
Research has demonstrated enhanced technology can improve communication between patients, families and care providers, improve motivation, and has the potential to effect better outcomes and higher levels of patient satisfaction. Additionally, better technology also makes the workplace more appealing to employees. With the investment and complexity involved, how can health systems utilize technology in the most efficient and effective ways to drive business results?
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Kindred Hospital Rehabilitation Services
Published By: NTT Ltd.     Published Date: Aug 15, 2019
As businesses are driven to digital transformation by changing market forces and customer expectations, many are looking to new technologies, including new infrastructure environments, as enablers. As a result, we are seeing a near-universal appetite for hybrid outcomes as business functions are executed across multiple on-premises and external infrastructure environments in pursuit of agility, cost, performance and other business benefits. Hybrid IT has become a key strategic imperative for a large portion of enterprises, impacting their IT objectives and expectations, and likely leading to new engagements with service provides for help designing, building and operating hybrid environments.
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NTT Ltd.
Published By: KPMG     Published Date: Oct 15, 2019
Consumers have become more educated about the value of data and cyber risks associated with it. As consumer awareness increases so does their expectations of trust and digital security. Read now KPMG's report Trust in the time of disruption to understand the cybersecurity gap that exists between consumers and organisations, and what asset management and financial services firms as a whole can do to close the trust gap.
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KPMG
Published By: Matrixx Software - Kingpin     Published Date: Nov 07, 2019
Do you have a plan for turning 5G excitement into revenue? Will your 4G pricing strategies still work, or will the market switch to speed tiers, hyper-segmented offers and other new monetization techniques. Download our latest eBook to learn about: The most promising Consumer, Enterprise and IoT use cases The Customer Proposition for each use case How Service Providers can turn new opportunity into revenue
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Matrixx Software - Kingpin
Published By: Matrixx Software - Kingpin     Published Date: Nov 07, 2019
As 5G is becoming a commercial reality in multiple lead markets, the question of how it should be positioned, packaged and priced will be critical in building competitive 5G propositions. Download the Strategy Analytics report to discover the results from end-user study groups and operator interviews, undertaken to answer a fundamental question: Are Telcos getting 5G right? Learn: How to build a 5G proposition to drive uptake, demand and profitability What consumers want from 5G services Where the opportunities and challenges are for operators, including content, unlimited data, enterprise offerings, network slicing, digital engagement, IoT etc.
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Matrixx Software - Kingpin
Published By: Cisco and NVIDIA Corporation     Published Date: Oct 28, 2019
Anwendungsperformance und Bereitstellung haben sich geändert. Sollten Sie Ihr Netzwerk anpassen? Mit der Cloud ändert sich grundsätzlich die Art, wie IT-Teams Anwendungen bereitstellen und deren Performance managen. Anwendungen werden immer häufiger an Standorten fernab der Nutzer installiert. Bei der Übertragung werden häufig Netzwerke durchquert, die nicht direkt von der IT kontrolliert werden können. Statt in Unternehmensrechenzentren befinden sich viele Anwendungen nun in Public und Hybrid Clouds. Es gibt sogar eine ganz neue Art von Anwendungen: solche, die auf Microservices und Containern basieren.
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Cisco and NVIDIA Corporation
Published By: ServiceNow     Published Date: Oct 23, 2019
The quality of data that your Configuration Management Database (CMDB) relies on is critical to helping you track the software assets coming into an organization from the point of inception to the point of disposition. That’s where Software Asset Management (SAM) can help.Download this whitepaper to understand how to use SAM to build a CMDB that helps you track the value of IT services, improve compliance, and scale to meet changing service demands.
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ServiceNow
Published By: ServiceNow     Published Date: Oct 23, 2019
"ITAM teams are uniquely placed to provide a holistic view of the IT landscape through their people, processes, and tools. This holistic view improves strategic decision-making, helps break down silos, and identifies opportunities for innovationand service improvement. This whitepaper provides a roadmap to enable ITAM teams to gain seniority and contribute enhanced business value through effective stakeholder engagement."
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ServiceNow
Published By: ServiceNow     Published Date: Oct 23, 2019
AIOps can dramatically improve the IT organization’s ability to be an effective partner to the business. An IT operations platform with built?in AIOps capabilities like ServiceNow® can help IT operations proactively identify potential issues with the services and technology it delivers to the business and correct them before they become problems. Read this whitepaper to learn best practices for adopting AIOps.
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servicenow, it operations, technology, aiops
    
ServiceNow
Published By: ServiceNow     Published Date: Oct 23, 2019
Forrester Consulting determined the Total Economic Impact™ of IT applications—and ServiceNow believes that the results were impressive. The study delivers a framework to evaluate the real world customer experience and economic impact of switching to ServiceNow. Download now.
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servicenow, total economic impact (tei), customer experience
    
ServiceNow
Published By: Intel     Published Date: Sep 25, 2019
Distributed cloud architectures will play an important role in Communication Service Providers’ network transformations. The distributed cloud will be made of numerous edge locations, from the customer premises to mobile base stations to central offices, each of which has its benefits and constraints. CSPs will need to consider attributes such as performance, availability, security, integration, and data and traffic volume to optimize the infrastructure for a myriad of workloads. Learn more about Heavy Reading’s survey results on CSPs adopting a distributed cloud strategy and delivering new services in this white paper.
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Intel
Published By: KPMG     Published Date: Jun 06, 2019
Find out why cyber security must be embedded into commercial strategy. With focused insight on the economics of trust for financial services, automotive, mobile and retail organisations. Read the report to understand: • how consumer expectations are shifting on the topic of digital trust • how well the priorities of consumers and security executives align • what it takes for consumers to stay with a brand when things go wrong.
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KPMG
Published By: KPMG     Published Date: Jun 10, 2019
Today’s customers want 24/7 access, mobile availability, quality, low prices, fast shipping, easy returns and instantaneous service. These expectations demand that every business function be customer-centric, including operations. Read this report to find out: • how to create customer-centric operations to deliver the customer experience • the eight essential components of a connected, customer-centric enterprise • why alignment between the COO and CIO is essential • five key steps to start transforming operations to drive growth and create value.
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KPMG
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