Improve revenue, loyalty, and productivity while controlling costs.
It’s a given: Most shoppers are now armed with a mobile device when they enter a retail store. They are highly informed and expect retail employees they interact with to be at least, if not more knowledgeable about a store’s products, promotions, and services.
This white paper outlines the 5 key benefits of a winning mobile app strategy, including new ways retailers can effectively leverage mobile technology as a competitive advantage. With the average shopper looking at their phone more than 150 times a day, learn how leading retailers leverage mobile technology to:
Enhance customer experience
Boost customer loyalty
Achieve operational efficiencies
Download this white paper to find out how retailers with a powerful, effective mobile app program in place can win the battle for shoppers’ eyes and ears — and wallets.
Published By: Red Hat
Published Date: Jan 06, 2014
Growing business demand for new applications has put a strain on IT organizations leading to the need for an effective PaaS to accelerate app development processes. Explore PaaS market trends, benefits and an in-depth look at OpenShift Enterprise by Red Hat in this IDC Technology Spotlight.
Published By: Red Hat
Published Date: Jan 08, 2014
Cloud adoption is an evolutionary process that has been leading to hybrid clouds—specifically, open hybrid clouds that provide for portability of applications and data. This new model means avoiding new points of proprietary lock-in and new silos, and breaking from proprietary software and hardware.
In May of 2015, CFO Research conducted a global survey of senior finance executives at large companies, seeking to better understand how finance leaders aspire to support business decision makers in the pursuit of value creation—and how leading-edge financial planning and business analysis capabilities factor into those aspirations. This report is based on 335 survey responses from senior finance executives at companies with more than US$500 million in annual revenues, representing a broad range of company segments.
Stories and statistics behind successful analytics projects
The adoption of analytics across the enterprise is accelerating, and with good reason. Analytics can offer a competitive advantage by helping to identify growth opportunities, circumnavigate risk and improve customer relationships. These insights are becoming crucial parts of the business strategy for executives representing a wide array of industries.
Check out our latest eBook to see how some of the world’s leading companies are using analytics to meet their needs. You’ll receive diverse examples of how organizations applied the latest statistical methodologies, such as: scorecard build, regression, decision trees, machine learning and material change to uncover meaning in data.
The examples represent global brands across critical industries – Financial Services, Insurance, High-Tech, Aerospace, Manufacturing and others – where analytics helped answer their most challenging questions.
From stolen consumer data to sensitive data leaks, it seems that no one’s data has been safe in recent years. For numerous reasons, like misconfigured storage repositories and unpatched vulnerabilities, this trend is likely to continue. The integration of digital technology into all areas of business has resulted in more of our data being stored on computers and websites targeted by hackers, which has significantly increased the number of data breaches as well as organizations’ vulnerability to malware attacks. For example, the Equifax breach impacted 145 MM consumers, and with more employees working remotely on a wide range of devices, the threat landscape has expanded.
The meteoric rise of the public cloud has compounded this issue, as data security requires new knowledge and skill sets in short supply, often leading to misconfigured and insecure solutions. Companies need to adopt the approach that every piece of data in their possession, on-premises or in the cloud, must be encryp
Ransomware is not going away. This makes it imperative for businesses across all industries to adopt a data management strategy of multi-layered security, easy automation, and quick recovery. To learn more about Rubrik and how it can ?t into your ransomware protection strategy while simplifying data protection across your entire datacenter, visit www.rubrik.com. As the leading next-generation data protection solution, Rubrik deploys as a plug-and-play appliance in less than an hour and has been adopted across all verticals and organization sizes including Fortune 50 companies.
Published By: Sage EMEA
Published Date: Nov 05, 2018
This report was produced specifically for the UK and Ireland (UK/I) region and is based on data gathered from real-world business leaders explaining how they perform tasks on a daily basis. In the report, we will look at how business managers can step up from the operational tasks and focus on work that will propel their business forward.
• Touch on the priorities of what we could be termed 'accelerated business leader's': those decision makers leading their industries forward in a way that harnesses emerging technologies and agile new ways of working.
• Examine key factors that hold businesses back and limit business growth.
• Explore the technologies that can drive operational agility and scale.
Published By: ServiceNow
Published Date: Nov 05, 2012
Top IT leaders and CIOs from around the globe gathered to discuss technology advances and increased business demands. This white paper discusses the method of selecting new technologies for today's needs, CIOs strategic role and more.
Dell’s approach to PC Lifecycle management is designed to help customers make the change from IT maintenance to innovation all while controlling their PC infrastructure costs. With this eGuide IT professionals will learn how to deploy, secure, and support PCs with unparalleled efficiency leveraging Dell’s industry-leading hardware, services, and security solutions. Access the eGuide from Dell and Intel® and you will learn:
• Why IT needs to take a different approach PC lifecycle management
• The four critical stages of the PC lifecycle (Plan, Deploy, Manage, and Retire)
• How to partner with Dell to strategically migrate to Windows 10
• What solutions can help in each phase to reduce costs and increase IT productivity
• The latest security solutions to protect data and employees
Intel Inside®. Powerful Productivity Outside.
Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
A new survey of more than 300 C-level retail executives reveals where leading retailers are finding opportunities, what distinguishes high-performing retailers from the rest of the pack, the biggest threats, and their long-term views for addressing common challenges. Their experience provides a roadmap for others in finding retail growth.
Ultimate Software is a leading cloud provider of comprehensive human capital management (HCM) solutions in a Software as a Service (SaaS) model to more than 2,800 customers with employees in 150 countries. “Storage has always been Ultimate’s biggest technology challenge" according to Senior Director of Cloud Operations, Steven May. The company’s storage goals revolve around managing growth while combining the economics of leveraging shared resources on demand with the performance and predictability of dedicated infrastructure. Seeking high IOPS performance, fault tolerance, and scalability, along with a high availability solution that supports both VMware and OpenStack, Ultimate's search led them to SolidFire.
Published By: DigiCert
Published Date: Aug 01, 2018
As a leading provider of SSL certificates, DigiCert is here to help you discover the benefits of using HTTPS across your entire site, and to help you successfully implement it.
HTTPS Everywhere is a best practice security measure for websites that ensures the entire user experience is safe from online threats. The term simply refers to using HTTPS—the secure web protocol enabled by SSL/TLS—across your entire website instead of selectively.
Implementing HTTPS Everywhere on your website secures the user and your organization’s data on every page— from start to finish.
US Based leading multinational mass media conglomerate had high volume of actionable tickets open for resolution and other related challenges for which LTI helped in building an event correlation system to find out the Root Cause Analysis of multiple events and analyse number of tickets. This was achieved by leveraging Mosaic Decision platform for processing.
i. 60% reduction in incidents
ii. 40% Time saved
Download full case study.
Leading technology consulting company had 3-6 days Average TAT to resolve the tickets thereby having poor customer experience. LTI’s AI Solution helped in implementing Virtual Assistant Chatbot which was very well integrated with backend systems and enterprise systems to solve the challenges.
i. 30% activities moved to Virtual Bots
ii. L1 Support available “Always On” Model
Download full case study.
Leading technology conglomerate had to renew the current data center agreement, also it was no longer strategic to maintain their own hardware. LTI partnered with Oracle and helped in designing and executing the migration plan that would ensure Zero business disruption without stringent timeline. LTI leveraged a toolkit built by its in-house, dedicated Oracle Innovation and Solution Center (OISC) to help ensure an error-free migration.
i. $1 M Overall Cost saving
ii. 40% reduced TAT
Download full case study.
Leading medical devices company were facing business continuity post acquisition, thereby increasing maintenance costs accordingly. LTI proposed to implement Oracle Fusion Cloud which helped in faster and minimal requirement of technical manpower.
i. In-time Delivery with ZERO defects
ii. Scalable products with low maintenance costs
Download full case study.
Sharp is leading the way in the shift to shared risk. In this journey, they manage to the right financial metrics while still delivering appropriate care to their patient population. Watch the video to learn how GE Healthcare is helping Sharp make a difference.
Loyalty and rewards programs are powerful tools for brands to boost member engagement, acquisition, and retention. Learn why leading brands are turning to modern customer identity and access management (CIAM) solutions to scale their loyalty programs, improve user experience, and maximize ROI.
In this paper, we identify the challenges associated with transforming, expanding, and scaling customer loyalty and rewards programs and related membership initiatives, and present solutions based on real-world case studies from four industries. We explore the requirements for an enterprise-grade CIAM solution and address related issues such as build vs. buy and CIAM vs. IAM.
By examining four diverse case studies — and the resulting identity management solutions that were implemented by the respective companies — this paper provides valuable insight for any enterprise wishing to expand or uplift its customer loyalty program to meet membership needs in the age of the consumer.