This case study discusses Lifetime Products' strategy to connect globally distributed manufacturing, sales and product development into a cohesive, effective unit while controlling costs. Read on to find out more!
If an organization can differentiate themselves by providing personalized and rewarding service, they can transform customer service into a competitive advantage, and use it to turn a buyer into a customer for life.
Marketers have more channels to choose from than ever before. In 2014, their choices will become even more numerous, thanks to increasing device proliferation, the Internet of Things and the
digitisation of offline channels. Crucial to succeeding in this increasingly complex world is the one concept underlying all marketing channels and the very best programs: data in, data out. In this report, we predict how data-driven marketing will evolve in 2014.
Published By: ServiceNow
Published Date: Apr 19, 2013
A robust configuration management database (CMDB) is the heart of a successful service knowledge management system. It is the faithful source of configuration details and relationships people rely on to manage services throughout their lifecycle. Like personal relationships, building and maintaining an effective CMDB is a commitment that requires care and attention to get the best value.
Published By: ServiceNow
Published Date: Jul 24, 2013
You can make your life simpler when you automate your entire IT Asset Management (ITAM) lifecycle and Software Asset Management (SAM) in one system of record. You'll also reduce costs, eliminate wasted resources, improve compliance, mitigate security risks, and drive standardization.
Published By: BambooHR
Published Date: Sep 13, 2017
A new survey report by BambooHR of over 1,000 U.S. employees defines the line between annoying and unacceptable.
What aspects of work are most likely to get on employees’ nerves? More importantly, at what point does it go into “deal-breaker” territory? If your gut reaction is “it’s all about compensation,” this recent survey suggests that instinct is wrong. In truth, issues related to advancement and work-life balance elicit the highest emotional response from U.S. employees.
Published By: HireRight
Published Date: May 01, 2013
Employee screening is a critical capability for organizations today. No longer just a part of the hiring process, employee background checks, eligibility verification and even tax credit screening are increasingly part of the ongoing talent life cycle. Aberdeen Group’s latest survey on talent acquisition strategies looked at the practices of over 480 organizations for best practices used and results delivered through the use of employee screening tools and solutions.
Advanced Persistent Threats (APT) are a serious concern in today’s threat landscape. They represent a threat to an organization’s intellectual property, financial assets and reputation. In some cases, these threats target critical infrastructure and government suppliers, thereby threatening the victim country’s national mission.
Many small business people today are constantly on the move. So when it comes to purchasing new computers, it’s tough to decide whether a desktop, laptop, or tablet will give you the most bang for your buck.
Download this 2-minute video to learn how a small business owner chose the Dell XPS 18 Portable All-in-One Desktop with Touch and got all three options in one, with benefits including:
o The new Windows, which allows for increased productivity and ease-of-use with touch-based apps
o Desktop power made portable
o A huge 18.4” Full-HD touch display for amazing presentations (no need to lug a projector)
o Built-in feet, with an optional docking stand and keyboard for when you’re in the office
Download this short video and see how the Dell XPS 18 can help organize your life and solve your digital business challenges.
This guide provides five simple steps for IT professionals to
take control of SSL certificates across the enterprise, and
recommendations for a management platform for full visibility
and single-point of control for these certificates throughout
Published By: Sitecore
Published Date: Feb 25, 2015
The forces of digital disruption have empowered consumers and inverted the power relationship between buyers and sellers. Competitive advantages based on manufacturing, distribution, and IT are no longer sustainable. Customer loyalty has all but disappeared; buyers can and will shift their allegiance immediately if disappointed. In the era of the empowered consumer, business success depends upon offering consistently outstanding customer experiences across multiple touchpoints and over the entire customer lifecycle.
Today, the retail industry faces daunting challenges as a result
of current uncertain economic conditions, conflicting market
influences and changes to financial reporting standards. Traditional point solutions utilized in the various phases of the real estate life cycle are no longer adequate to meet these challenges. This whitepaper examines the benefits of implementing life cycle management solutions in the retail environment.
This case study examines a European manufacturer that successfully moved from an ad-hoc workplace organization to a strategic organization over a period of five years, saving $19 million in 2009 in addition to a 400 percent return on investment over five years (from 2004 - 2009).
The organization moved from a decentralized siloed group of regional facilities and real estate organizations to a fully-centralized and matrixed organization, enabling close coordination and alignment with the regional business units.
We live in an era in which customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Your operations must be seamless, because individuals enjoy an interconnected and ubiquitous experience. And your operations must be insightful, because every personal and professional interaction is targeted and relevant. A Smarter Process approach helps you to reinvent business operations in the era of the customer.
The ability to manage talent effectively can dictate the success of the entire organization. Organizations must invest in solutions that help attract, retain and develop talent while aligning to the overall goals and success of the business. This infographic provides insight why the future of human capital management depends on cloud-based talent management technology.
Your company’s website is up. Servers are churning transactions. The network is pumping data. Life is good. But everything in IT can change quickly. Today’s slightly sluggish network could become tomorrow’s downtime disaster. No matter what challenge may arise, you don’t get extra time, staff, or budget to deal with it. Plus, since the whole company relies on IT, everyone notices when you’re underwater.
Consolidating data center servers through virtualization is integral to successful IT systems design. Read the white paper and see how IBM PowerVM on POWER7 offers higher ratios of server virtualization than VMware on comparable Intel x86 platforms. This enables superior performance, greater operational savings and improved efficiency.