Data is the DNA of modern healthcare. As healthcare technology continues to evolve at a rapid pace, and patient data management and security evolve, emerging approaches for disease treatment and prevention—like precision medicine and healthcare content management—are becoming more necessary. Precision medicine is about moving from generic to more precise, population-focused diagnostics and treatment by factoring in data from patients’ genes, environment, lifestyle factors and family history, into clinical decision-making for earlier, more accurate diagnoses, and more effective treatment and prevention. Data is at the heart of enabling doctors and scientists to execute on this mission. Additionally, rapidly changing regulations throughout the world are affecting the management of all healthcare data. Infinidat removes data management barriers from this level of data interaction by removing isolated islands of storage and allowing much more data to reside on a single, high-performance, h
Omnichannel is one of those words everyone
uses, but few use correctly. It’s not another word for
multichannel. It’s a different state of existence.
In our experience, multichannel is the ability to interact
with customers across many different channels, but
not necessarily in a cohesive fashion. As new channels
become available, they are “bolted on” to existing
customer experience infrastructure such as CRM
or customer support systems. Too frequently, the
management of these channels becomes siloed (web
versus in-store sales, for example). The effect of this from
the customer experience standpoint can be disjointed
and jarring. For example, the resolution of an issue
following a customer conversation with an associate
in the contact center may not be reflected when the
customer goes online or into a store.
Yet the ability to offer multichannel service experience is
table stakes for today’s business. If you’re not available in
the channels where customers want you to be, you cease
Published By: Genesys
Published Date: Dec 20, 2018
Companies across the world are innovating with artificial intelligence (AI) to improve customer experience and forge deeper relationships with customers. Through surveys and interviews with 599 executives, from large and mid-sized companies across the globe, this MIT report reveals that most customer-centric firms have already deployed AI extensively in their customer-facing operations and customer experience management processes.
Get the global report and regional spotlights on North America, Latin America, Europe and Asia to access complete results. Key insights include:
• Nearly 90% of respondents report measurable improvements in the speed of complaint resolution; 80% note enhanced call volume processing using AI
• 80% of respondents report measurable improvements in customer satisfaction, service delivery and contact center performance
• In North America, 60% of the respondents believe they will deliver a 10% or more increase in customer lifetime value in the next year
The key benefit of creating a case management methodology is to multiply its effectiveness by replicating it across the organization's patient-facing departments, practices and functions. In this way, your organization can reduce costs, increase quality and streamline its operations.
Discover HPE OneSphere, a hybrid cloud management solution that enables IT to deliver private infrastructure with public-cloud ease. With the proliferation of self-service, on-demand infrastructure, enterprise developers have come to expect infrastructure as a service. However, the constraints of existing infrastructure and tools make this mean heavier workloads for IT teams.
Intel's factories rely on thousands of PCs for manufacturing automation; keeping these PCs up and running can prevent expensive downtime. To manage these systems, Intel IT is using the Intel vPro platform's hardware- based feature, Intel Active Management Technology (Intel AMT), to help reduce production downtime caused by PC incidents by 87.5 percent.
Business Spend Management Improves Visibility and Control Over Spend for Financial Leaders
Closing the books can be a tedious, manual process when accrual balances don’t match AP balances and a backlog of invoices cause an increase in resource hours.
Get insight on how Salesforce and Ionis Pharmaceuticals leverage business spend management to streamline the financial close.
Read this eBook to learn how to:
• Automate spend processes to cut heavy manual workloads
• Gain full visibility and control over spend
• Move from transactional “spreadsheet jockey” to strategic management
• Minimize risk associated with missed accruals
Financial services firms are turning to Business Spend Management (BSM) as a Strategic Solution
Beset by competitors and burdened by ever-shifting regulatory requirements, financial services firms are turning to cloud-based technology to gain better control over—and visibility into—spending. In the process, they are becoming fiercer competitors.
Download this ebook for insights into how you can improve your organization's financial health and how:
A cloud complete-BSM solution can track and measure all purchasing activities, identifying patterns that provide opportunities for negotiating discounts, and better managing risk
To increase savings across source-to-contract, procure-to-pay, travel & expense management, as well as risk and supplier management
Modern technology enables the finance function to take cost-management to a deeper level—without investing in IT infrastructure
Organizations need a new way to manage this complexity and uncertainty in an environment where expectations for results are rising, not falling. Download this asset to learn how Business Spend Management (BSM) empowers both centralized and decentralized corporate functions with:
- Fully scalable processes that increase user adoption and ease of use
- Capital efficiency to maximize savings and process efficiency
- Business agility to adapt to changing conditions such as acquisitions, growth, etc.
- And much more!
Download this complimentary report to learn all the ways BSM powers your business success!
Building on 25 years of server market leadership, the HPE ProLiant Gen9 portfolio—which includes HPE OneView software for simplified, converged management—offers optimal performance, increased storage, reduced energy consumption, and greater visibility and control across IT environments. Now everyone from enterprises to small and medium businesses (SMBs) can lower the cost of IT services, reduce delivery times, and improve their overall performance to gain a competitive edge. Download this white paper to learn more about the HPE ProLiant Gen9 portfolio.
In recent years, it seems like technology is changing faster than it used to in decades past. As employees devour newer technologies such as smartphones, tablets, wearables, and other devices, and as they become more comfortable with solutions such as Dropbox and Skype, their demands on enterprise IT intensify. Plus, management and other decision makers are also increasing their demands on enterprise IT to provide more infrastructure with less cost and time. Unfortunately, enterprise IT organizations often don’t see much, if any, associated increases in funding to accomodate these demands.
Published By: Broadsoft
Published Date: May 25, 2017
This eBook is for contact center management and business executives looking for ways to increase the efficiency and productivity of their contact center.
• If yours is an existing contact center with infrastructure that has been built up over the years, this eBook provides best practice steps to break down the resulting application silos, unify them, and improve the operational efficiency of your contact center.
• If yours is a new contact center and you have the opportunity to build your infrastructure from the ground up using modern technologies, this eBook will provide best practices to prevent building application silos.
Published By: Commvault
Published Date: Jul 06, 2016
Enterprises today increasingly turn to array-based snapshots and replication to augment or replace legacy data protection solutions that have been overwhelmed by data growth. The challenge is that native array snapshot tools – and alternative 3rd party solutions – have varying degrees of functionality, automation, scripting requirements, hardware support and application awareness. These approaches can add risk as well as administrative complexity and make it more difficult to realize the full potential of snapshots – whether in single disk vendor estates or in heterogeneous storage environments.
This checklist will enable you to build a shortlist of the 'must have' features needed for snapshots to deliver exactly what you require in your application environment or Private Cloud.
Discover the four big trends in fleet management being powered by location services. Trends to help you differentiate your solutions and enable transportation companies to overcome their logistical challenges and increase asset utilization. Discover what’s making the biggest impact, together with how, by integrating some of these trends into your solutions, you can position yourself as the service provider of choice in fleet and transportation management solutions. And find out how HERE is delivering features, from comprehensive mapping capabilities and real-time location data, to truck-specific attributes, to help you do just that.
Download the eBook now
The Cisco UCS solution provides all management and configuration services at the centrally located Fabric Interconnects, so you can manage large-scale deployments from a single location. This method lets you consolidate hardware and streamline management. The IBM Flex System solution uses a distributed management model with chassis-level control. This method adds to the complexity to the hardware configuration, which can increase management needs.
Handle more orders with faster response times, today and tomorrow. Databases are often the driving force behind a company’s mission-critical work. They power online stores, confidential records, and customer management systems, so a solution that sustains high levels of database work can be a big advantage as your company grows. Download this summary from Dell EMC and Intel® to learn more.
• Please add this tagline below the abstract in the same font size and above the trademark line: Intel Inside®. New Possibilities Outside.
• Please use this trademark line at the bottom of the landing page: Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
Discover how data management
platforms can enable marketers
to tackle growing data challenges,
create powerful customer insights,
and set up marketing campaigns
that will increase revenues and
significantly decrease wasted effort.
Discover how data management platforms can enable marketers to tackle growing data challenges, create powerful
customer insights, and set up marketing campaigns that will increase revenues and significantly decrease wasted effort.
Published By: Riverbed
Published Date: Jan 25, 2018
To stay ahead in today's hybrid network, you need a lens into the end user's experience as well as an understanding of the dependencies between your applications and network. With this approach, you are alerted to issues before the business is impacted and problems are resolved faster. This eBook details what you need to know to select a best of breed network performance management solution and outlines the critical capabilities required for deep application visibility across virtualized, hybrid and cloud networks no matter where a user is located. Read this book and:
Discover best practices - for proactive network monitoring and fast troubleshooting
Learn how to stay ahead of application performance issues with increased visibility
Increase productivity and a higher ROI - with automatic discovery, end-to-end monitoring, reporting, analytics and faster MTTR
Ensure your approach is a proactive mode
Published By: 3D Systems
Published Date: Feb 28, 2019
Combining the right people, hardware, and
software to ensure quality everywhere
Quality and reliability matter more than ever. In today’s
hypercompetitive environment, companies can’t afford to lag
behind when it comes to the quality of their products. And
management can’t lag behind when it comes to adopting new
tools and technologies to ensure quality everywhere.
Over the past two decades, 3D scanning has become a crucial
tool in many manufacturers’ measurement and inspection
arsenals. It’s an effective metrology technique that is trusted
for its accuracy, reliability, speed, and ease of use. Its noncontact nature and exceptional flexibility make it ideal for
measuring a wide range of parts in a wide range of places.
An effective approach to 3D scanning requires matching the
right people with the right hardware and the right software
to best meet your company’s measurement needs.
This eBook will help you determine if 3D scanning is right
for your inspection needs, and if it is, how b
Published By: Aventri
Published Date: Apr 29, 2019
"Successful meetings management requires a wide array of skills and tools to help you meet stakeholder's expectations and reach your goals. From tools to assist with budget creation to meeting approval workflows and cost-effective venue sourcing, a great meetings management program takes a lot of effort. That's why at Aventri, we created an eBook that combines all the essential meeting management strategies into one package.
Learn how to:
• Efficiently source the right meeting venue
• Use the right meeting management technology to increase success
• Implement money saving strategies with big budget results
• Measure your total meeting spend and return.
In the end, you will feel confident in your abilities to implement a successful meeting management strategy at your organization."
Published By: MobileIron
Published Date: Mar 02, 2015
The Android platform has quickly established itself as a dominant mobile OS for consumers. However, enterprise IT has been slower to adopt Android broadly due to lack of Enterprise Mobility Management capabilities in Android and fragmentation. But the recent release of Android Lollipop reduces fragmentation and when combined with MobileIron enterprise mobility management (EMM) solutions, gives IT the tools needed to easily manage and secure apps and content on all types of Android devices. This will accelerate adoption of Android devices within the enterprise.
Published By: Delphix
Published Date: May 03, 2016
Today's test data management (TDM) solutions force teams to work with compromised data sets, and push testing to too late in the software development lifecycle. The end result is rework, delayed releases, and costly bugs that cripple production systems. Furthermore, prevailing approaches to test data management - including subsetting, synthetic data, shared environments, and standalone masking--represent flawed solutions that fail across one or more key dimensions.
Published By: Delphix
Published Date: May 03, 2016
Looking to streamline processes across development, test, and operations teams with more efficient Test Data Management (TDM)? Don't let antiquated technology and complex processes stand in the way of fast access to high-quality test data.
Next-generation TDM transforms how businesses deploy testing environments and the way teams work within them, providing both greater flexibility and increased efficiency.
Published By: Dell EMC
Published Date: Nov 04, 2016
According to recent ESG research, 70% of IT respondents indicated they plan to invest in HCI over the next 24 months. IT planners are increasingly turning toward HyperConverged Infrastructure (HCI) solutions to simplify and speed up infrastructure deployments, ease day-to-day operational management, reduce costs, and increase IT speed and agility.
HCI consists of a nodal-based architecture whereby all the required virtualized compute, storage, and networking assets are self-contained inside individual nodes. These nodes are, in effect, discrete virtualized computing resources “in a box.” However, they are typically grouped together to provide resiliency, high performance, and flexible resource pooling. And since HCI appliances can scale out to large configurations over time, these systems can provide businesses with investment protection and a simpler, more agile, and cost-effective way to deploy virtualized computing infrastructure. Read this paper to learn more.