Published By: MedAssets
Published Date: Nov 05, 2015
The shift to value-based care is one of the most significant financial, cultural and technological challenges ever faced by the U.S. healthcare system—and it will affect every stakeholder in the system. Healthcare providers can no longer focus solely on process-oriented measures and instead need metrics that gauge progress to deliver high-value care. This healthcare executive report provides three steps hospital executives can take now as they transition from volume to value and break down silos to create the infrastructure, processes and workflows required to succeed.
The annual Truven Health 100 Top Hospitals® identifies U.S. hospitals with the best overall performance across multiple organizational metrics, including clinical, operational, and financial. The ability of some hospitals to adapt as the industry is changing demonstrates leadership as the winners set the standards their peers seek to achieve. Study projections indicate that if the new national benchmarks of high performance were achieved by all hospitals in the United States, nearly 126,500 additional lives could be saved, almost 109,000 additional patients could be complication-free, and $1.8 billion in inpatient costs could be saved.
The Agency for Healthcare Research and Quality’s Patient Safety Indicators (PSI) are a set of metrics that provide information on the potential for inpatient hospital complications and adverse events following surgeries, procedures, and childbirth. PSIs can be used to help hospitals identify potential adverse events that might need further evaluation, provide the opportunity to assess the incidence of adverse events and complications, and understand patient safety events on a broader level.
The annual Truven Health AnalyticsTM 100 Top Hospitals® identifies U.S. hospitals with the best overall performance across multiple organizational metrics, including clinical, operational, and financial. The ability of some hospitals to adapt as the industry is changing demonstrates leadership as the winners set the standards their peers seek to achieve. The study revealed that the nation’s best hospitals had a lower mortality index, considering patient severity; had fewer patient complications; followed accepted care protocols; had lower 30-day mortality and 30-day readmission rates; sent patients home sooner; provided more timely emergency care; kept expenses low, both in-hospital and through the aftercare process; and scored better on patient surveys of hospital experience
CEP America provides three case studies illustrating how integration across the acute care continuum and innovative models of care help manage populations by improving throughput, reducing readmissions, and producing superior hospital-wide metrics.
Published By: BehavioSec
Published Date: Oct 04, 2019
Authentication is evolving from static one-time user action, to transparent and continuous ways of validating digital identities without imposing frustration on end users. Behavioral biometrics technologies invisibly and unobtrusively authenticate users by validating the manner in which they physically interact online. Behavioral biometrics technologies learn how individual users hold mobile devices in their hands and press their fingers on the touchscreen. On computers, the system learns how users type on keyboards and move their mouse and cursor. The BehavioSec solution gathers this behavioral data and analyzes it using advanced techniques, to ensure that the user is who you expect them to be.
Published By: BehavioSec
Published Date: Oct 04, 2019
In this case study, a large enterprise with an increasing amount
of off-site work from both work-related travel and a fast-growing
remote workforce, is faced with a unique challenge to ensure
their data security is scalable and impenetrable. Their data access
policies rely on physical access management provided at the
company offices and do not always provide off-site employees
with the ability to complete work-critical tasks. Legacy security
solutions only add burden to productivity, sometimes causing
employees to ignore security protocols in order to simply
complete their work. Upon evaluating security vendors for a
frictionless solution, they selected BehavioSec for its enterprise-grade capabilities with on-premise deployment and integration
with existing legacy risk management systems.
Published By: Workable
Published Date: Oct 09, 2019
In every organization, the recruiting process generates data: how long it took to fill one role, how many candidates progressed to the final hiring stage or how many comments hiring teams exchanged until they made a hire. Through tracking metrics, you can get tangible evidence of how successful your recruiting process is, rather than relying on intuition.
In this guide, we put together everything you need to know to start making the most out of your recruiting data. You’ll find:
A list of common recruiting metrics to track.
A detailed look into five of the most important KPIs.
How to collect data and track metrics consistently over time.
The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed, educated decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of some of the most important KPIs used by top MSPs. We’ll focus on two major areas – finance and service – to help you better understand how to use KPIs as an essential tool for building a more sustainable business.
Published By: Resolver
Published Date: Nov 01, 2019
As risk professionals, you’re tasked with the responsibility to minimize and mitigate risk, all while battling skeptical and reluctant executives for increased budget and more resources. The risk management paradox is a tough pill to swallow. When you’re doing your job well, nobody notices. And when something goes wrong, you’re the scapegoat. So, how do you prove the value of something not happening?
In partnership with The Risk Management Society (RIMS), Resolver hosted a webinar to answer questions many risk managers struggle with:
- How do you prove the value of an ERM program?
- Who is ultimately responsible for risk management?
- What metrics and KRIs should you track to measure the impact of your ERM program?
- How do you encourage risk-based decision making across the enterprise?
- How can technology be leveraged to maximize the value of an ERM program?
Complete the form for access to the full webinar video that will help your team make the case for an ERM program.
Published By: Resolver
Published Date: Nov 01, 2019
Based on what Resolver has learned by working with hundreds of security leaders, they’ve found there isn’t a one size fits all model for creating workflows that effectively responds to every security incident. Even within an organization, not every incident will be able to go through the same process.
That’s why they’ve developed an incident workflow template for your corporate security team. This a great framework to get you thinking about the various stages that could be involved in a single incident.
Download this resource to uncover:
- Best practices on how to keep incident submission simple to ensure adoption across the organization
- Important factors to consider for the portal and triage step of incident submission
- How to include notification and task assignment to your incident workflow
- A sample list of key metrics used by industry-leading security professionals
- Plus! Get a free printable incident workflow template that you can use with your team
Cloud migration is consistently one of the top priorities of technology leaders across the world today, but many are overwhelmed by trying to plan their cloud migration, struggling to prioritize workloads and unsure of the cost implications.
Download this white paper to discover the 5 key steps for cloud migration based on the best practices of today’s most successful IT leaders:
- Baseline TCO resources (cloud, on-premises, hybrid)
- Map current on-premises resources to cloud offerings
- Evaluate and prioritize migration strategy
- Calculate migration costs
- Define success metrics
"Ready to communicate IT cost and value in terms your business unit partners understand?
The Apptio TBM Unified Model® (ATUM®) standardizes the financial information necessary for IT leaders to manage their technology business.
Use this poster as a resource to:
• Establish better alignment between IT, Finance, and other business units by using common language around IT costs
• Confidently manage the business of IT with the backing of peer-derived best practices
• Understand 10 essential metrics you should track to communicate the business value of IT
Published By: Workday
Published Date: Jul 30, 2019
When your organization moves quickly to drive growth and profitability, you can risk missing business targets due to inaccurate data, gaps in processes, and limited visibility into real-time metrics and analytics. Download the report to learn how you can get the most out of your data.
Published By: Quovant
Published Date: Oct 01, 2019
Even with the greatest level of talent on your in-house legal team, you will at some point, need the services of external counsel. When an organization rates its outside law firms, selecting just the right data might be a challenge. Business leaders may not be lawyers, so it may be necessary to rely on the self-assessment of firms to determine the “health” of their programs.
But does it need to be that subjective? Hard data is an essential tool when it comes to performance evaluation. There are specific metrics organizations can use to evaluate law firm performance. While it may not be “all about the money,” these key metrics can provide insight into how your panel handles its work and the value of the results you receive.
As customer service organizations grow more
complex, the day-to-day work of a contact center
agent will change. Automation will tackle simple,
repetitive tasks; agents will need different skills
to handle more complex requests. This report
helps contact center leaders understand how
they need to hire a different type of workforce
as AI, automation, and the changing nature of
contact center work impact agent responsibilities,
metrics, and performance — and what that
means for customer experiences in the future.
Published By: Achievers
Published Date: Nov 06, 2019
But while most executives see a clear need to improve employee engagement, many have yet to develop tangible ways to measure and tackle this goal. However, a growing group of best-in-class companies says they are gaining competitive advantage through establishing metrics and practices to effectively quantify and improve the impact of their engagement initiatives on overall business performance.
These are among the findings of the Harvard Business Review Analytic Services report of more than 550 executives around employee engagement—research that features in-depth interviews with 12 best-practice company leaders.
To stay ahead of the competition in a global marketplace, firms are increasingly speeding up operations, in many cases adopting real-time systems and tools to allow for instant decision-making and faster business cycles. Download here to learn how.
As organizations have improved service delivery, they have also turned their focus to presenting business value more positively. These organizations are beginning to develop true BSM systems in two ways: by understanding the metrics that successful businesses employ to determine the value of IT, and by linking these metrics and associated business services to IT infrastructure components.
Published By: Marketo
Published Date: Sep 03, 2019
How much additional profit will a 10% increase in your marketing budget generate?
44% of qualified marketers have NO idea.
If you fit into the 44% above, justifying your budget will be a serious challenge, as will asking for an increase. In fact, you'll likely find yourself asking the question the other way around: What will happen if my marketing budget gets cut by 10%? You can't expect your organization to place value on something you're unable to quantify.
Our Definitive Guide to Marketing Metrics will help you do just that. You'll learn about:
How Measurement Builds Respect and Accountability
Planning for Marketing ROI
A Framework for Measurement
Marketing Performance Measurement
The Art of Forecasting
Implementation: Team, Tactics, Technology
Download the comprehensive 88-page guide and start taking your marketing to the next level.
The average computer room today has cooling capacity that is nearly four times the IT heat load. Using data from 45 sites reviewed by Upsite Technologies, this white paper will show how you can calculate, benchmark, interpret, and benefit from a simple and practical metric called the Cooling Capacity Factor (CCF).
Calculating the CCF is the quickest and easiest way
to determine cooling infrastructure utilization and
potential gains to be realized by AFM improvements.
As direct marketers, you know "the devil is in the details." Being able to drill-down on results is important to determine future strategies. It takes discipline and the application of direct marketing tenets. But you can fine-tune your results, target better and reap the rewards.
This paper provides actual savings experienced by Kronos customers and details many key performance metrics and guidance to help HR executives make the right investment decisions to more effectively manage their workforce.