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Published By: LeadMD     Published Date: Mar 04, 2013
This guide outlines the five most important marketing metrics every B2B marketer should focus on, to achieve maximum ROI from Marketing Automation software, in addition to optimizing their lead management process
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marketing metrics, roi, marketing automation, consulting, crm, demand generation, lead management, b2b marketing, reporting, forecasting, marketing roi, marketing analytics, revenue cycle analytics, revenue performance management, lead funnel, business intelligence
    
LeadMD
Published By: Epicor     Published Date: May 01, 2018
We all know the wisdom of monitoring familiar key performance indicators (KPIs). Turns, gross margin return on investment (GMROI), sales, inventory measures, and other metrics will tell you how your business is faring—and that’s pretty important if you want to keep your hardware store in business. However, just staying in business isn’t enough in a rapidly evolving retail world, so achieving improved KPI results is essential. In this Epicor eBook, you’ll learn about eight easy-to-use tools that go beyond traditional KPIs to quickly improve business results, including: • Reviewing store-to-store sales • Identifying your top 100 items • Monitoring excess inventory • Viewing items with cost change and no retail change Learn more about these tools, and discover what else you can do to improve your KPI results by downloading this Epicor eBook. Download now and go beyond retail KPIs.
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retail analytics software, analytics on demand, kpi analytics software, retail kpi software, real time analytics, retail pos software, mobile pos, reporting software, pos technology
    
Epicor
Published By: HP     Published Date: Nov 05, 2014
One thing is clear: the old way of running IT just won’t work in the new business environment.Truth is, preparing your IT department (and your company) to be agile, cost-efficient, metrics-driven, and flexible will require a change in how you operate. To support new business processes, you would do well to turn to a converged system, like HP ConvergedSystem for Virtualization. In this paper, we look at the greatest challenges faced by IT departments, and how traditional configurations, processes, and organizations are poorly-equipped to handle today’s workplace. We discuss the benefits of converged systems that are engineered to handle virtualized workloads. Finally, we look at HP ConvergedSystem for Virtualization as a simple and effective way for businesses to optimize their data center infrastructure and processes to better meet business needs.
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frost and sullivan, business value, it optimization, converged systems, it organization, virtualization, application availability, data center
    
HP
Published By: CA Technologies     Published Date: Feb 13, 2015
For internal support centers, the message coming from the overall business is clear: You need to demonstrate your business value. Outsourcing, managed services and cloud-based solutions that didn’t exist just a few years ago are piling on the pressure.
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cloud monitoring, cloud metrics, business analytics, performance monitoring, data, cloud data, metrics, cloud-based solutions, outsourcing
    
CA Technologies
Published By: CA Technologies     Published Date: Feb 13, 2015
For years, many support teams have been hamstrung by their traditional service desk platforms, which require complex, time-consuming coding for virtually every aspect of customization. This complexity makes it costly and difficult for support organizations to adapt—and places an increasingly substantial burden on the agility and efficiency of the business as a whole. CA Cloud Service Management is a clearly differentiated alternative to traditional service desk platforms. CA Cloud Service Management is purpose built for speed—rapidly accelerating time-to-value where other SaaS solutions fall short. Implement in days, adopt with minimal training, configure without programmers, automate end-user requests, and get automatic upgrades.
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service management, deployment, time to value, cloud monitoring, cloud metrics, business analytics, performance monitoring, data, cloud data, metrics
    
CA Technologies
Published By: Genesys     Published Date: Feb 08, 2019
Customers today expect their customer service to be as connected as they are. If you can’t deliver a seamless omnichannel customer experience or easily add digital channels such as mobile, social media and web, you risk being left behind. Some companies try to deliver omnichannel with dated technology, a tangle of point solutions, bolted together with duct tape. But you don’t have to. Read this ebook and see: Why force-fitting more channels into an aging infrastructure is not the right approach How to create a future-ready customer experience How an integrated approach improves your metrics and reduces operating costs
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Genesys
Published By: Genesys     Published Date: Feb 12, 2019
Customers today expect their customer service to be as connected as they are. If you can’t deliver a seamless omnichannel customer experience or easily add digital channels such as mobile, social media and web, you risk being left behind. Some companies try to deliver omnichannel with dated technology, a tangle of point solutions, bolted together with duct tape. But you don’t have to. Read this ebook and see: Why force-fitting more channels into an aging infrastructure is not the right approach How to create a future-ready customer experience How an integrated approach improves your metrics and reduces operating costs
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Genesys
Published By: ThousandEyes     Published Date: Nov 17, 2016
Demand for benchmarking of monitoring KPIs and metrics is on the rise. While monitoring tools look to deliver more consistent and standardized means of comparison, approaches vary. I&O leaders must determine key criteria and considerations when identifying tools to meet this growing requirement. Download now to learn more!
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ThousandEyes
Published By: XpertHR     Published Date: Oct 23, 2017
We all know that attracting top talent takes time—and money, but how much is too much? In a competitive recruiting environment, managing the metrics of talent acquisition can help talent leaders identify opportunities for improvement as well as areas of best practice. What metrics really matter and how can you set up manageable methods of tracking, and reporting on, results that resonate with the C-suite?
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XpertHR
Published By: Service Now     Published Date: Jan 26, 2018
Digital transformation (DX) has progressed well beyond the abundant hype predicting it to where it is now an existential concern for many enterprises. We are at an inflection point as digital transformation efforts shift from "project" or "initiative" status to strategic business imperatives. Growing enterprises, regardless of age or industry, are striving to become "digital native" in the way their executives and employees think, what they produce, and how they operate. IDC predicts that by 2021, at least 50% of global GDP will be digitized, with growth in every industry driven by digitally enhanced offerings, operations, and relationships, and that by 2020, investors will use platform/ecosystem, data value, and customer engagement metrics as valuation factors for all enterprises.
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Service Now
Published By: Aventri     Published Date: Aug 14, 2018
"Revenue focused executives have four metrics that determine their success or failure: number of opportunities, size of opportunities, win rate, and speed to revenue. All teams work together to make sure that they achieve these goals and that they have the processes in place to optimize around them. Event management software is one piece of the puzzle that is designed to generate revenue. Read this eBook to see how event management software helps to speed up the buying process and win more deals!"
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Aventri
Published By: Sage     Published Date: Jul 08, 2015
This white paper describes two strategies organizations can employ to maximize the returns from their ERP investments: Use a proven methodology to speed implementation and achieve ROI faster, and define and track metrics to measure progress in meeting business objectives.
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enterprise resource planning, erp, investment dollars, erp implementation
    
Sage
Published By: Oracle     Published Date: Oct 20, 2017
Oracle has just announced a new microprocessor, and the servers and engineered system that are powered by it. The SPARC M8 processor fits in the palm of your hand, but it contains the result of years of co-engineering of hardware and software together to run enterprise applications with unprecedented speed and security. The SPARC M8 chip contains 32 of today’s most powerful cores for running Oracle Database and Java applications. Benchmarking data shows that the performance of these cores reaches twice the performance of Intel’s x86 cores. This is the result of exhaustive work on designing smart execution units and threading architecture, and on balancing metrics such as core count, memory and IO bandwidth. It also required millions of hours in testing chip design and operating system software on real workloads for database and Java. Having faster cores means increasing application capability while keeping the core count and software investment under control. In other words, a boost
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Oracle
Published By: Oracle     Published Date: Oct 20, 2017
Oracle has just announced a new microprocessor, and the servers and engineered system that are powered by it. The SPARC M8 processor fits in the palm of your hand, but it contains the result of years of co-engineering of hardware and software together to run enterprise applications with unprecedented speed and security. The SPARC M8 chip contains 32 of today’s most powerful cores for running Oracle Database and Java applications. Benchmarking data shows that the performance of these cores reaches twice the performance of Intel’s x86 cores. This is the result of exhaustive work on designing smart execution units and threading architecture, and on balancing metrics such as core count, memory and IO bandwidth. It also required millions of hours in testing chip design and operating system software on real workloads for database and Java. Having faster cores means increasing application capability while keeping the core count and software investment under control. In other words, a boost
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Oracle
Published By: Workday UK     Published Date: Mar 15, 2018
For both finance and HR, this separation is often driven by organizational obstacles, disparate systems and data sources, regulatory uncertainty, and a lack of complete visibility into the business. As Joseph Fanutti, CFO of Bill Gosling Outsourcing, says of his own organization’s challenges, “Finance operated its own silo, HR its own, operations its own. There was a lack of consistency in terms of how we viewed the business.” He recalls, “Numbers were always challenged, no one could agree on metrics, and people couldn’t agree on what actions to take going forward.” If this situation sounds familiar, that’s because it’s commonplace across organizations the world over. Strategic uncertainty and incomplete data are symptoms of a larger problem: a lack of unification among finance, HR, and operations teams. Managers need to make financial and people decisions in tandem, yet traditional systems store this information independently. This separation creates multiple versions of the same u
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Workday UK
Published By: Eloqua     Published Date: Jan 13, 2012
An emphasis on measurement has become part of the job description for most marketers in the current business climate. The results of this 2011 survey highlight the connection between analytics and contribution to revenue, illustrating the trends in marketing metrics.
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marketing measurement, revenue performance, marketing analytics, marketing revenue, marketing automation, revenue performance management, marketing metrics, lead nurturing, revenue creation
    
Eloqua
Published By: NAVEX Global     Published Date: Jul 31, 2018
Compare your employee reporting metrics and measure your compliance programme & organisational culture against 4.5 million reports. Get answers to questions like: Are your employees likely to speak up? Are there reports of misconduct you’re missing? Does fear of retaliation encourage external reports? NAVEX Global's key findings in the following areas: Report volume Report allegation categories Anonymous vs named reporting Follow up and substantiation rates Case closure times
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NAVEX Global
Published By: SAP Inc.     Published Date: Jun 16, 2009
There’s an old management axiom: You can’t manage what you don’t measure. Yet many organizations do a very poor job (or no job at all) of measuring the business value of their IT investments. Four existing methodologies can be adopted as is or customized to suit specific needs. Firms should pick one, institutionalize it as part of an overall governance framework, and embed it in IT portfolio management.
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sap, measurement methodologies, business value of it, financial metrics, tei, val it
    
SAP Inc.
Published By: SAP Inc.     Published Date: Jun 16, 2009
To succeed in the professional services industry, your firm must continually improve its service delivery methods. Read how you can increase client value and lower costs through implementing more efficient resourcing and partnering processes and co-creating value with your clients.
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sap, service delivery innovation, financial metrics
    
SAP Inc.
Published By: SAP Inc.     Published Date: Jul 28, 2009
Read about the benefits, prerequisites, and impact of successful business process management (BPM) initiatives, with a closer look at the United States.
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bpm, bpm, business process management, software implementations, sap, idg, cio2cio, soa, service-oriented architecture, it management, knowledge management, customer service management, business product owner, bpo, metrics
    
SAP Inc.
Published By: Intacct Corporation     Published Date: Sep 18, 2014
The professional services market is back—and more competitive than ever. How will you outperform your competitors? By monitoring the financial metrics that matter. Through years of thorough research, Service Performance Insight has analyzed and identified the profit-centric measures that are highly correlated with financial success in professional services. Download the white paper, "The 5 KPIs that Matter for Professional Services," to learn: • The importance and primary characteristics of financial maturity. • The 5 financial metrics critical to service organizations. • Where successful service organizations fall in these metrics.
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intacct, kpi, professional services, financial metrics, service performance insight
    
Intacct Corporation
Published By: Intacct Corporation     Published Date: May 07, 2015
Read this white paper for important guidance from industry leaders, including: • Choose best of breed—95 percent of PS firms select best-of-breed applications • Start with ERP—PS companies with the highest financial maturity rely heavily on financial metrics • Build it out across the organization—Leading PS firms achieve organizational as well as financial success by connecting their core ERP systems to other critical parts of the business • Take advantage of the cloud—Cloud-based applications have helped PS organizations more than any other development in the technology landscape over the past decade
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professional services firms, financial performance, operational performance, financial metrics, erp systems, cloud, small business, finance
    
Intacct Corporation
Published By: Intacct Corporation     Published Date: May 07, 2015
Learn how you can quickly and clearly capture, validate, quantify, and report on the appropriate outcome metrics. And learn how the right financial management solution will position your organization for greater efficiency, greater growth, and, ultimately, greater success. Forward-thinking nonprofits are focusing on measuring outcomes. Download this white paper to discover: • What outcome metrics are—and why you need them • The differences between performance vs. outcomes • Which metrics are most important to your organization • How to get started (hint: gently)
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reporting, outcome metrics, financial management solution, nonprofit, funders, small business, finance
    
Intacct Corporation
Published By: Saba Software     Published Date: Feb 02, 2012
The potential of these top five metrics is significant, and the greatest value can be achieved when they are linked to financial metrics, such as revenue or profit for FTE, for example workforce.
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workforce cost, management cost & structure, workforce analytics, workforce analysis, workforce management system, workforce planning, workforce planning models
    
Saba Software
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