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Published By: IBM     Published Date: Jul 27, 2015
Read this whitepaper to look at why network service quality matters to customer loyalty and CSP attitudes to improve it
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customer loyalty, network service quality, communications service providers, service quality metrics, operational performance, customer experience management, cem, cem solution, cem architecture
    
IBM
Published By: IBM     Published Date: Oct 02, 2015
In this report, Ponemon Institute presents findings from in-depth interviews with enterprises who switched to IBM Security QRadar from another Security Information and Event Management (SIEM) solution. The reports summarizes their rationale for switching SIEM providers as well as metrics on the deployment and performance in managing and containing network traffic anomalies.
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ibm, security, qradar, siem, network traffic anomalies
    
IBM
Published By: IBM     Published Date: Oct 13, 2015
How open source web platforms can open your organization to attack. This paper reviews security concerns with content management systems (CMS), CMS attack metrics, and how organizations can protect websites built on a CMS platform
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ibm, content management system, cms, platform
    
IBM
Published By: IBM     Published Date: Nov 10, 2015
In the face of an overabundance of numbers, knowing which metrics are most important can be a real challenge for Human Resource (HR) leaders and hiring managers. Fortunately, new analyses from the IBM Smarter Workforce Institute can provide some guidance.
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hiring, ibm, smarter workforce institute, analytics
    
IBM
Published By: IBM     Published Date: Jan 06, 2016
Realize the positive impact that assessments can have on business metrics.
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ibm, hiring, talent, assessment, business metrics
    
IBM
Published By: IBM     Published Date: Jan 06, 2016
In the age of big data and workforce analytics, statistics and metrics abound. In the face of an overabundance of numbers, knowing which metrics are most important can be a real challenge for Human Resource (HR) leaders and hiring managers.
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big data, workforce, statistics, metrics, ibm
    
IBM
Published By: IBM     Published Date: Jan 20, 2016
In the face of an overabundance of numbers, knowing which metrics are most important can be a real challenge for HR leaders and hiring managers.
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ibm, hiring, metrics
    
IBM
Published By: IBM     Published Date: Feb 02, 2016
Read this whitepaper published by Heavy Reading and sponsored by IBM to look at why network service quality matters to customer loyalty and CSP attitudes to improve it and discover how CSPs can correlate customer loyalty indicators like Net Promoter Scores with network and service quality metrics to help drive better business and operational performance
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ibm, telecom, analytics, customer management, customer loyalty, network service, crm & customer care
    
IBM
Published By: IBM     Published Date: Apr 04, 2016
In this report, Ponemon Institute presents findings from in-depth interviews with enterprises who switched to IBM Security QRadar from another Security Information and Event Management (SIEM) solution. The reports summarizes their rationale for switching SIEM providers as well as metrics on the deployment and performance in managing and containing network traffic anomalies.
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ibm, ponemon institute, ibm security qradar, siem
    
IBM
Published By: IBM     Published Date: Jul 22, 2016
"Increasingly, brands are looking to differentiate based on an exceptional customer experience. The key to improving the customer experience is being able to effectively measure what’s working and what you need to improve. IBM host a webinar presenting tips on how to measure the customer experience for your brand and how to use that data to build better journeys. Please join IBM and guest speaker Andrew Hogan from Forrester Research as we share tips on how to best measure the digital experiences customers have with your brand and how to use that information to build better journeys. The webinar will provide attendees with: • Best practices to measure the quality of digital customer experiences • Guidance on the kinds of tools to use to capture the right CX metrics • Tips for integrating metrics, including the role of customer journeys • Techniques to drive action and improve digital experiences"
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ibm, commerce, customer analytics, marketing, customer experience, customer insight, forrester, digital experience, crm & customer care, marketing research, traditional marketing
    
IBM
Published By: IBM     Published Date: Aug 17, 2016
The webinar will provide attendees with: - Best practices to measure the quality of digital customer experiences - Guidance on the kinds of tools to use to capture the right CX metrics - Tips for integrating metrics, including the role of customer journeys - Techniques to drive action and improve digital experiences"
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ibm, customer experience, commerce, digital, digital customer experiences, cx metrics, crm & customer care
    
IBM
Published By: IBM     Published Date: Oct 12, 2016
Please join IBM and guest speaker Andrew Hogan from Forrester Research as we share tips on how to best measure the digital experiences customers have with your brand and how to use that information to build better journeys. The webinar will provide attendees with: - Best practices to measure the quality of digital customer experiences - Guidance on the kinds of tools to use to capture the right CX metrics - Tips for integrating metrics, including the role of customer journeys - Techniques to drive action and improve digital experiences"
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ibm, commerce, customer analytics, customer experience, forrester research
    
IBM
Published By: IBM     Published Date: Oct 28, 2016
A retail perspective to raise rehire rates The IBM Smarter Workforce Institute has undertaken analyses of rehire rates as well as the use of hiring metrics to help HR professionals and hiring managers in the retail industry improve their recruitment performance. Read this paper and discover: - Which metrics impact rehire rates - Which hiring effectiveness metrics are being used in retail - How retail could increase rehire rates
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ibm, kenexa, talent acquisition, retail, hiring, recruiters
    
IBM
Published By: IBM     Published Date: Dec 05, 2016
Learn directly from KONE's expert about their recent IoT experience in implementing predictive maintenance (PMQ) and IoT. The session will cover: 1) KONE's business area that the PMQ and IoT solution is supporting, and the metrics used to measure success; 2) KONE's Predictive Maintenance and IoT Platform use case, key personas, savings and benefits realized; and 3) Observations from implementation, including: a) The analytics journey at KONE; b) Organizational change (culture, processes, etc.); c) Measurable maintenance benefits; d) Implementation considerations, learnings, going forward; and e) Future projects and capabilities.
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ibm, leadership, watson, watson iot, predictive maintenance
    
IBM
Published By: IBM     Published Date: Feb 02, 2017
To build a world-class marketing program, it’s crucial to compare yourself to the best performers – but competitor data can be scarce. With the exclusive “2016 Email Marketing Metrics Benchmark Study,” this key data – and much more – is at your fingertips. Discover how you measure up across 25 open, click-through, list churn and mobile metrics.
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ibm, commerce, marketing, marketing benchmark, crm & customer care, traditional marketing
    
IBM
Published By: IBM     Published Date: Oct 16, 2017
When you’re presented with IT security metrics, your question is: What does this mean for my business? And ultimately, what data should I be most concerned with? The point is, not all data deserves equal protection. A more effective approach is to understand: • Which data is most critical (also known as “crown jewels”)? • Where does that data reside? • How is it exposed to security risks? • What potential impact would a security breach to this data have on your organization? • What are the appropriate steps to take based on the data’s criticality?
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ibm, data, it security, data analytics
    
IBM
Published By: IBM     Published Date: Jul 17, 2018
Ensuring your data is compliant can be a fairly straightforward task. Your IT team works their way through the checklist, and stays out of trouble with lawyers and regulatory agencies. There’s value to that. But true data protection is more than regulatory compliance. In fact, even if you’re compliant, your organization could still be at risk unless you strategically identify and protect your most valuable data. Traditionally, you’ve been presented with IT security metrics—sometimes reassuring, other times alarming. But simply reviewing IT security metrics is not meaningful in and of itself. As an executive, you don’t evaluate issues in siloes. Instead, you excel at assessing issues in the broader context of your organizational operations. In other words, technical security data and metrics lack value unless viewed through the lens of business risk. When you’re presented with IT security metrics, your question is: What does this mean for my business? And ultimately, what data should I
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IBM
Published By: IBM APAC     Published Date: Aug 22, 2017
While working to maintain tactical control of the mobile environment, IT managers often find themselves drowning in minutiae. Overwhelmed by the number of moving parts, they’re unable to stay abreast of the latest threats, let alone extract meaning from or make decisions based on the mountains of data now being collected. With limited IT resources dedicated to mobile technology tools that facilitate reactive rather than proactive management—and limited visibility into mobile intelligence across the organization—many managers have had to choose between security and productivity as the focus of their efforts.
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security risks, it operations, workforce, advisor, mobile security, mobile metrics, cloud based, benchmarking data, ibm
    
IBM APAC
Published By: IBM Marketing Cloud     Published Date: Sep 26, 2016
Download this Benchmark Study and discover how you measure up across 25 open, click-through, list churn and mobile metrics.
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marketing metrics, marketing, mobile, mobile marketing, mobile metrics
    
IBM Marketing Cloud
Published By: IBM Marketing Cloud     Published Date: Nov 11, 2016
Con el exclusivo "Estudio de benchmark sobre métricas de email marketing" los datos de la industria - y mucho más - están a su alcance. Descubra cómo usted puede medir los resultados de open, click-through rate.
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marketing metrics, marketing, mobile, mobile marketing, mobile metrics
    
IBM Marketing Cloud
Published By: IBM Smarter Analytics     Published Date: Jun 20, 2013
For many companies, 2012 was a year of positive momentum and better results. Consequently, strong optimism influenced planning for 2013, leading to one resounding, emphatic focus: GROWTH. As such, companies geared their compensation plans to focus the sales force on growth. Has it worked? This, at first glance, should be a simple question for sales compensation professionals to answer, but it is often illusive. This practical, high impact discussion will provide attendees with key practices for how to understand the effectiveness of their sales compensation plans and where to look as they seek to make improvements. Attendee benefits/Takeaways: •Key Do's and Don’ts for Assessing Plan Effectiveness •Core Plan Effectiveness Metrics to Leverage •Next Steps for Making Improvements •Learn how technology can be used to sharpen management’s visibility •Understand the operational efficiencies that can be achieved with Sales Performance Management technology.
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sales, optimization
    
IBM Smarter Analytics
Published By: IBM Software     Published Date: Jul 28, 2010
Designed for the sales executive, this series of research briefs focuses on the advent of metrics-based sales productivity and the new approaches delivering huge dividends to forward-thinking sales organizations.
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ibm software, metrics-based sales productivity, sales executive, automation system, sales performance management, analytic
    
IBM Software
Published By: IBM Software     Published Date: Jul 28, 2010
See how plans, financial reports and scorecards can help you manage performance across all data sources.
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ibm software, ibm cognos, performance manager demo, financial report, sales performance, sales force, pipeline, customer behavior, business metrics
    
IBM Software
Published By: IBM Software     Published Date: Jul 29, 2010
See how plans, financial reports and scorecards can help you manage performance across all data sources.
Tags : 
ibm software, ibm cognos, performance manager demo, financial report, sales performance, sales force, pipeline, customer behavior, business metrics
    
IBM Software
Published By: IBM Software     Published Date: Jul 29, 2010
Designed for the sales executive, this series of research briefs focuses on the advent of metrics-based sales productivity and the new approaches delivering huge dividends to forward-thinking sales organizations.
Tags : 
ibm software, metrics-based sales productivity, sales executive, automation system, sales performance management, analytic
    
IBM Software
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