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Published By: Microsoft     Published Date: Mar 22, 2018
Die Nachfrage nach Software und verwandten Services ist heute größer als je zuvor. Dieser Trend wird weiterhin anhalten und sich exponentiell steigern da alle Arten von Anwendungen in steigendem Maße Teil unseres Alltags werden. Sie als Entwickler müssen „zaubern“ können und haben die alles andere als einfache Aufgabe, diese digitale Revolution den Benutzern zu vermitteln. Neben den einzigartigen greifbaren Funktionen Ihrer Software gibt es viele Elemente im Hintergrund, um die Sie sich kümmern müssen: Ihre Anwendungen müssen hochgradig verfügbar sein, global funktionieren, nahtlos mit einer Reihe von Geräten zusammenarbeiten, sicher sein und zu angemessenen Kosten in großem Maßstab ausgeführt werden können. Diese Herausforderungen stellen sich bei einem Großteil der Software und in den meisten Branchen. Die Lösungen sind jedoch unbeständig, müssen stets neu erfunden werden, und sowohl Entwicklung als auch Wartung können schwierig und kostspielig sein.
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developer, cloud, azure
    
Microsoft
Published By: Microsoft     Published Date: Mar 23, 2018
Für Vertriebsorganisationen bedeutet die Ansprache, Gewinnung und Bindung von Kunden mehr als nur die Steuerung von Kontaktpunkten. Vielmehr zählt alles zwischen persönlichen und digitalen Kontakten dazu, und das gesamte Unternehmen sollte an der Kundenbindung beteiligt sein. Durch produktive Verbindungen und Beziehungen, die aufgebaut und gepflegt werden, können Sie das Vertrauen und Markenbewusstsein bei Ihren Kunden steigern. Customer-Engagement-Strategien beeinflussen alle Interaktionen, Prozesse und Entscheidungen – und sie sind der wichtigste Faktor für die Umsatzsteigerung. Bei einer branchenübergreifenden Microsoft-Umfrage unter Vertriebsleitern im Mai 2016 lag die Kundenbindung als treibende Kraft für das Umsatzwachstum auf dem ersten Platz, gefolgt von taktischen Treibern wie Automatisierung und Produktivität.
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skeptisch, zogerlich, aufgeschlossen, treibend, microsoft, verkauf, digitale
    
Microsoft
Published By: Microsoft     Published Date: Mar 23, 2018
Stellen Sie sich vor, Sie hätten zu jedem Ihrer Kunden eine Beziehung, die auf Vertrauen basiert. Wie würden sich Ihre Vertriebsziele verändern, wenn Sie allen neuen Interessenten relevante, punktgenaue Einblicke bieten könnten, die ihren Erfolg steigern? Dies ist zum Teil auf die permanenten Weiterentwicklungen bei den vorhandenen Tools und Technologien zurückzuführen; ausschlaggebender ist jedoch der Wandel, der sich im Denken und Handeln auf Käuferseite vollzogen hat.
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herausforderung, lösung, automatisierung, geschäftsbeziehungen, microsoft
    
Microsoft
Published By: Microsoft     Published Date: Mar 23, 2018
Die Zukunft für den Serviceaußendienst Kevin Ashton, Technologieexperte aus Großbritannien, begründete am Massachusetts Institute of Technology (MIT) das Auto-ID Lab, in dem Pionierarbeit auf dem Gebiet der RadioFrequency Identification (RFID) und anderen Sensoren geleistet wurde. Im Zuge seiner Tätigkeit prägte Ashton im Jahr 1999 erstmals den Begriff des „Internet of Things”, kurz IoT, um die Vernetzung alltäglicher Gegenstände und Geräte sowie deren Übermittlung von Daten und Informationen zu beschreiben. Kevin Ashton gilt deshalb heute als „Vater” des IoT-Konzepts. Ende des Jahres 2015 war Kevin Ashton als Referent auf einem europäischen Kongress zum Thema Kundenservice geladen. Seine These: Das Servicemanagement im Außendienst sei die erste Branche, die mit dem Internet of Things eine grundlegende Transformation durchlaufe.
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Microsoft
Published By: Microsoft     Published Date: Mar 23, 2018
Expectations for Customer Service continue to rise around the globe. Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement.
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Microsoft
Published By: Microsoft     Published Date: Apr 05, 2018
Welche Defizite haben Sie in den Bereichen Vertrieb und Marketing, und wie wirken sich diese auf Ihre Leistung aus? In diesem Leitfaden untersuchen wir fünf wichtige Defizite, aufgrund derer Sie möglicherweise Einbußen bei Themen wie Effizienz, Kundennähe, Wachstum und Gewinn verzeichnen. Wir zeigen auf, wie Sie diese Defizite mithilfe einer Transformation Ihres Unternehmens ausgleichen und zugleich Ihr Wachstum fördern können.
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sales, marketing, vertrieb, microsoft
    
Microsoft
Published By: MobileIron     Published Date: May 07, 2018
Office 365, Microsoft’s cloud-based productivity suite, includes online versions of Microsoft’s most popular solutions, like Exchange and SharePoint, storage through OneDrive, and several mobile apps, including Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Skype for Business. Office 365 is central to Microsoft’s strategy as the company evolves into a mobile-first, cloud-first software and solutions provider. Many MobileIron customers are increasingly using Office 365 on mobile devices instead of on traditional PCs. Therefore the ability to secure and deploy Office 365 on mobile devices using MobileIron is a common requirement.
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security, office, 365, mobileiron, microsoft, cloud, onedrive, business
    
MobileIron
Published By: LogMeIn     Published Date: Feb 27, 2018
When Facebook released their bot feature, M, the virtual assistant living inside their Messenger platform, it was billed as the next generation of how people connect and interact with the internet. Since then, over 18,000 companies have created their own branded chatbots with the help of Facebook’s platform. Never ones to miss out on a trend, Microsoft, Google and Apple have all been hard at work developing their own integrated chatbot features. Brands of all shapes and sizes, from American Express to 1800-Flowers to Domino’s Pizza, all have their own chatbots, proving the versatility of the concept. As Microsoft CEO Satya Nadella said at the 2016 Build conference, “As an industry, we are on the cusp of a new frontier that pairs the power of natural human language with advanced machine intelligence.”
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LogMeIn
Published By: Progress     Published Date: Mar 26, 2018
In our 37-criteria evaluation of enterprise health cloud providers, we identified the 10 most significant ones — ClearDATA, CloudMine, IBM, Kinvey, Medable, Microsoft, MphRx, NTT DATA, Salesforce, and SAS — and researched, analyzed, and scored them. This report shows how each provider measures up and helps healthcare CIOs make the right choice.
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Progress
Published By: Microsoft Azure     Published Date: Apr 05, 2018
Securing data and systems is a top priority for organizations. But meeting this challenge gets more difficult every day as attacks grow more sophisticated, employees use a wider array of devices and applications, and data flows into and out of your business in more ways
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Microsoft Azure
Published By: Microsoft Azure     Published Date: Apr 05, 2018
If you’re running a mixed operating system environment, you already know that choice is key. Whether on Microsoft Windows Server or Linux, in virtual machines or containers, enterprises are expanding their deployment options. By bringing Microsoft SQL Server to Linux, Microsoft continues to embrace open source solutions.
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Microsoft Azure
Published By: Microsoft Azure     Published Date: Apr 05, 2018
Even when you’re confident that a move to the cloud is good for your business, it’s natural to have questions and concerns about making the change. After all, if your business is running effectively with on-site technology, you’ll likely want to learn more about the security and payoffs from a cloud-based suite of tools before taking the next step.
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Microsoft Azure
Published By: Microsoft Azure     Published Date: Apr 05, 2018
You’re running a lot of your business on Windows Server today— mission-critical apps, Active Directory, Domain Name Servers, not to mention virtual machines and storage. For more than 20 years, in fact, Windows Server has been the operating system of choice for enterprise workloads.
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Microsoft Azure
Published By: Microsoft Azure     Published Date: May 14, 2018
Your critical applications need to get the most out of your data. In just a few minutes, find out where your data platform maturity stands, and get business recommendations to modernize.
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Microsoft Azure
Published By: Bell Micro     Published Date: Jun 14, 2010
In this Customer Solution Profile a Fortune five organization put the IBM XIV storage system through its paces in their Microsoft Exchange 2003 environment.
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bell micro, microsoft exchange, ibm xiv storage system, resilience, performance, email system
    
Bell Micro
Published By: Microsoft Azure     Published Date: Apr 10, 2018
Prepare your business for the future of customer service. In a world where price and product can easily be matched, customer experience has become a key brand differentiator. It’s never been more important to understand customer expectations, perceptions, preferences, and trends. The 2017 Microsoft State of Global Customer Service report found that customer service impacts brand choice and loyalty for 96% of consumers around the globe. The 32-page report offers insights from 5,000 survey participants. Learn how you can stay ahead of the competition and earn customers for life with intelligent customer service. Find trend details and actionable data on: The growing importance of service in a customer’s choice of or loyalty to a brand The most important aspects of a good customer service experience The most frustrating aspects of a poor customer service experience Expectations of the millennial customer segment Channel preferences based on geography Customer expectations for self-serv
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Microsoft Azure
Published By: Microsoft Azure     Published Date: Apr 10, 2018
Develop customer relationships and reduce costs Effective field service management teams improve technician productivity and customer satisfaction rates. Greater automation, faster inventory management, and reduced inspection costs are possible with data support from the cloud. Learn how the Internet of Things (IoT) can help keep your service agile so you stay ahead of customer demands and product complexity.
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Microsoft Azure
Published By: Microsoft Azure     Published Date: Apr 10, 2018
For sales organizations, customer engagement is about more than touchpoints—it’s about everything that happens in between personal and digital encounters. Customer engagement requires an organization-wide commitment to creating meaningful connections, building relationships, and nurturing those relationships to establish trust and keep your brand topof-mind.
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Microsoft Azure
Published By: Microsoft Azure     Published Date: Apr 10, 2018
Read why Forrester ranked Microsoft a leader in SFA Solutions You have bold ambitions for your sales team. You want to—and need to—reinvent productivity. But the success of your sales team is stifled by silos. It’s no wonder they’re struggling when their transactional systems, social networking, and productivity tools are separate. With the Microsoft Relationship Sales solution, you can scale the power of one-on-one relationship selling by unifying the sales experience. And you can help empower your sellers with savvy insights that engage and delight customers. It combines Dynamics 365 for Sales with LinkedIn Sales Navigator to help sellers identify the right customers—and the right time and way to engage with them. Read The Forrester Wave™: Sales Force Automation Solutions, Q2 2017 report that says Microsoft is a best fit "...for those companies that are bullish and looking to disrupt their peers with AI and machine learning." Empower your team to reinvent the way they sell—and he
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Microsoft Azure
Published By: Microsoft Azure     Published Date: Apr 10, 2018
Learn how to break down silos, reinvent productivity, and help your sales team achieve success by unifying transactional systems, social networking, and strong customer relationships. Download this free Nucleus report that says teams using the Microsoft Relationship Sales solution increased productivity 12-15 percent.** You’ll also learn how to: Empower your sellers with savvy insights that engage and delight customers. Scale the power of one-on-one relationship selling by unifying the sales experience. Offer your team tools to reinvent the way they sell and help transform your company’s bottom line. Use Microsoft Dynamics 365 for Sales along with LinkedIn Sales Navigator to help sellers identify future customers and suggest ways to engage with them. **Claims based on a 2017 study by Nucleus Research that analyzed more than 50 ROI case studies on CRM deployments from 2015 to 2017. Companies ranged in size from small and medium-sized businesses to large multinational enterprises. Re
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Microsoft Azure
Published By: Microsoft Azure     Published Date: Apr 10, 2018
Learn about the five gaps that could be costing you time, customers, and profit in this digital e-book. Discover how to close those gaps and transform your people, process, and technology to better serve your customer. You’ll also learn how to: Create a unified view and deliver personalized experiences to your customers across all touchpoints and channels. Provide actionable insights to your sales and marketing team so they can work together more effectively. Bring intelligence to your data and connect it with content and processes, so you can make better, faster decisions. Transform your business by connecting sales and marketing with a shared set of successful business practices.
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Microsoft Azure
Published By: Microsoft Azure     Published Date: Apr 10, 2018
Take a structured approach to designing your cloud applications. This cloud computing architecture e-book focuses on architecture, design, and implementation—considerations that apply no matter which cloud platform you choose. The guide includes steps for: Choosing the right cloud application architecture style for your app or solution. Selecting appropriate compute and data store technologies. Incorporating 10 design principles to build a scalable, resilient, and manageable application. Following the five pillars of software quality to ensure your cloud app is successful. Using design patterns that specifically apply to the problem you’re trying to solve. Download the 300-page cloud architecture e-book to explore these best practices, and get access to design review checklists, reference architectures, and more.
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Microsoft Azure
Published By: Microsoft Azure     Published Date: Apr 11, 2018
When you extend the global reach of your enterprise, you’ll find new markets for your products and services. That means reaching more potential customers, bigger growth potential, and higher ROI. But to tap into those emerging markets, you need to provide the best, most consistent user experience. Now, it’s possible for you to build, deploy, and manage modern apps at scale with a globally-distributed database—without the hassles associated with hosting in your data center. Read the e-book Build Modern Apps with Big Data at a Global Scale and learn how Azure Cosmos DB, a globally-distributed turnkey database service, is transforming the world of modern data management. Keep access to your data available, consistent, and safe—with industry-leading, enterprise-grade security and compliance. Start developing the best app experience for your users based on five well-defined consistency models: Strong: Favors data consistency. Ideal for banks, e-commerce processing, and online booking. Boun
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Microsoft Azure
Published By: Microsoft Azure     Published Date: Apr 11, 2018
Accelerate your organization’s adoption of cloud technologies while accelerating your own IT career. With the growth of cloud as a computing platform, those who have certifications and formal cloud development training in cloud trends, such as DevOps, will not only enhance their careers, but are positioned to have dramatically more influence over their organization’s adoption and expansion of cloud services. Download this International Data Center (IDC) white paper to explore: • How IT professionals are using cloud skills to influence the organization • What the most influential skills are for cloud professionals • Significant trends that impact cloud professionals
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Microsoft Azure
Published By: Microsoft Azure     Published Date: Apr 11, 2018
Distributed systems enable different areas of a business to build specific applications to support their needs and drive insight and innovation. While great for the business, this new normal can result in development inefficiencies when the same systems are reimplemented multiple times. This free e-book provides repeatable, generic patterns, and reusable components to make developing reliable systems easier and more efficient—so you can free your time to focus on core development of your app. In this 160–page e-book, you’ll find: An introduction to distributed system concepts. Reusable patterns and practices for building distributed systems. Exploration of a platform for integrating applications, data sources, business partners, clients, mobile apps, social networks, and Internet of Things devices. Event-driven architectures for processing and reacting to events in real time. Additional resources for learning more about containers and container orchestration systems. “There are more
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Microsoft Azure
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