Hospital communications used to be a lot simpler. If you needed to find a doctor, you could dial 0 and the operators would connect you or send a page on your behalf. People communicated through paper charts, wrote key phone numbers on grease boards, and kept on-call schedules in binders. Some of this still happens today, but communications across healthcare have become progressively more convoluted. The use of diverse mobile devices (smartphones, tablets, pagers, Wi-Fi phones, etc.), and the rise in care complexity necessitating care team coordination mean more sophisticated communication technology is required.
As mobile device usage has skyrocketed in recent years, mobile applications have emerged as the key engagement channel for businesses to connect with their most loyal and most valuable customers. Mobile app usage represents more than 85% of total mobile device time, and users now spend more time with apps than they do with television. But while app usage has increased more than 60% over the last two years, the number of apps each user actively engages with has remained fairly steady, at around 27 per month. This means users have a limited appetite for additional apps – but are heavily engaged with the ones they use. So while the mobile web gives businesses broad reach, mobile apps offer a robust link to their best customers. Users who value the company enough to go through the trouble of downloading and installing the app are a brand’s most engaged audience and loyal fan base.
OpenLab provides an environment and set of resources where customers representing telecommunications, education, government, financial services, and virtually every other vertical market can explore new technologies, all in the spirit of network transformation. By examining SDN/network automation solutions such Network Functions Virtualization (NFV), software-defined WAN (SD-WAN), and others, OpenLab offers a platform for developing and delivering new network-integrated functionality that serves the greater need.
The workplace has changed radically, and conventional approaches to desktop management and mobile device management (MDM) are no longer adequate for the new digital workplace. Enterprise IT must quickly and dramatically change the way it manages users’ access to digital resources to deliver a consistent experience across all devices, even as operating systems and platforms relentlessly evolve.
Fortunately, with the advent of Windows 10, IT now can rethink the way it aligns endpoint management with users’ new digital work styles. Read this UBM whitepaper to learn more about how these seven “musts” can help IT fully leverage Microsoft’s newest operating system to better serve the business.
ANZ Bank chose VMware AirWatch® to securely manage the bank’s fleet of more than 18,000 mobile devices that are used in 34 countries. ANZ Bank uses AirWatch to manage bankers’ company-issued mobile devices, and to manage digital tools such as Apple® iPad® kiosks in bank branches. Learn more about VMware AirWatch solutions built specifically for the finance industry.
How can your business support new identity-defined workspaces across a variety of users — retail store associates checking inventory on a PC and a smartphone, hospital clinicians entering test results into a mobile workstation and an iPad, or financial advisors placing trades from Android devices and laptops?
The answer is the digital workspace.
There’s no denying that today’s workforce is “mobile.” Inspired by the ease and simplicity of their own personal devices, today’s workforce relies on a variety of tools to accomplish their business tasks — desktops, smart phones, tablets, laptops or other connected devices — each with varying operating systems.
The specific tasks they need to accomplish? That depends on the person. But it’s safe to say remotely logging in and out of legacy, desktop, mobile, software as-a-service (SaaS) and cloud applications is a given.
And the devices on which they work? They could be owned by the enterprise or the end user, with varying levels of company oversight, security and management. The result? An overabundance of “flexibility” that leads to fundamental IT challenges of security and manageability.
The mobile-cloud era is here. It is not merely about delivering apps; it is about simplifying processes so you can accomplish more. The mobile-cloud era is redefining productivity by enabling workflows through the key foundations of identity and contextual experiences, mobile collaboration, united endpoint management and security, and windows apps and desktops.
Today people work primarily from mobile sources and expect a strikingly continuous experience across all their devices, regardless of which device they select to best accomplish any given task. Once access is established, organizations are looking to transform processes to mobile so they can increase efficiency and workflows for end users, thereby driving productivity to the next level.
Published By: Netsuite
Published Date: Jul 24, 2017
Baseball has always collected in-game data.
However, until recently, fans didn’t have easy
access to the various statistics that coaches
used for key decisions important for the
development of the players and success on
the baseball field.
It’s not unlike how traditional business
intelligence is delivered. Data and reports are
set aside for a few experts who determine
what is important for you.
Today, baseball statistics are widely available
during broadcasts on TV, PCs and mobile
devices. Basic data displays like inning and
score are enhanced with metrics meaningful
to students of the game, such as pitch speed,
strikeout percentages and hit zones. It’s a good
example of vital information being delivered in
real-time, on demand and in context.
Mobile devices and BYOD have brought unprecedented agility to the enterprises, but with it comes new security concerns. Read this short whitepaper to learn what over 200 senior security executives had to say about the top risks and trends in data security, as well as how to overcome them:
98% of respondents deal with the loss of sensitive data
Up to 50% of employees regularly share files outside your organization
EFSS solutions are seen as a primary tool to enable mobility and enforce security
In recent years, ransomware such as Locky and KeRanger have emerged as a top threat, not just to consumers, but to businesses with high-value data. Read this whitepaper for four best practices to protect yourself from this costly threat, including:
Evaluating web browser configuration and virtualization options
Protecting mobile devices against attack through containerization
Reducing the risks of collaboration through secure EFSS solutions
In just a few years, we’ve learned to rely on our phones for
everything from banking to email to watching cat videos.
Most importantly, it’s a safe bet your employees are
using mobile devices for work-related activities as well –
whether your IT department is prepared for it or not. The
proliferation of internet devices makes it simply too easy
for employees to check emails en route to the office or give
a project that final once over from their couch at home.
Smart businesses are already taking advantage of this
trend, and reaping the benefits of productivity and
employee satisfaction. Is yours?
Big-box retailers often have the resources, product variety, and name recognition to get ahead of smaller competitors. However, small and midsize businesses are able to crush the big-box stores where it matters most—the customer experience.
Whether by design, geography, or as a matter of principle, small and midsize retailers are closer to their customers and are able to engage them on a level that big-box stores simply cannot. This closeness—combined with the right retail management system—allows smaller business to deliver a superior shopping experience with:
• Special orders
• Predictive inventory analysis
• Digital, mobile channels and device integration
This white paper—written by Innovative Retail Technologies and sponsored by Epicor—explains how the right software solution leads to a more agile retail strategy, which then leads to a better experience for your customers.
Published By: 8x8 Inc.
Published Date: Aug 09, 2017
Progressive companies of all sizes today are taking advantage of new, web-based technologies to reduce IT complexity and increase their competitiveness.
Mobile apps and devices that provide anywhere, anytime connectivity and cloud infrastructure that enables seamless, scalable growth give them the speed and flexibility to grow quickly and expand into new markets.
In this whitepaper you will find three examples of forward-thinking franchise owners and entrepreneurs that are growing their businesses and positioning themselves for the future with unified communications solutions. These franchises are:
Download now to learn more!
Christian Kane is an Enterprise Mobility Management Research Analyst with Forrester Research, where he helps clients develop and improve their desktop and mobile strategy. His research spans mobile hardware, mobile operating systems, mobile device management solutions, and mobile applications.
For traditional banks, competing in an increasingly digital business environment is a challenge. And it’s getting tougher on several fronts.
First, today’s digitally oriented customers expect banks to provide an ever-higher quality experience defined by speed and the flexibility to conduct business across many channels. They’ve grown accustomed to going online and transferring money between accounts, for example, and using their mobile device to make payments and check their account balance. These kinds of experiences have raised the bar in terms of customer expectations – and banks need to keep up, or risk losing customers. This is particularly true of millennial customers, as they have little regard for loyalty, which banks have traditionally relied on to build their business. Once frustrated by inconvenience, they don’t hesitate to switch banks – and thanks to the internet, this is now a fast, painless process.
"How do you make your brick-and-mortar stores as smart as your website – so when customers walk in the door, you recognize them and cater to their individual tastes? What’s the key to making in-store shopping as frictionless for your customer as online shopping? Read this research summary from the International Institute for Analytics to get started. You’ll learn how to use analytics to gain advanced insight from the Internet of Things: tracking chips, in-store infrared traffic monitors, interactive kiosks and customer mobile devices, to name a few. With analytics, you’ll identify who’s walking in your store, understand their behavior and preferences, and create engaging experiences for your connected customers at every turn.
Published By: LogMeIn
Published Date: Mar 06, 2017
Millennials and other digitally fluent consumers not only are comfortable using multiple devices, social media, messaging platforms, and mobile apps, they expect their interactions to cross seamlessly – often in real time – from one device or platform to another.
Published By: Evatronix
Published Date: Nov 02, 2012
ARM® TrustZone® along with Trusted Execution Environments provide a secure, integrated and convenient way to manage sensitive and valuable assets on a mobile device. It adjusts the device to the user, not vice versa, and thus opens a whole new
Published By: e-SignLive
Published Date: Oct 11, 2013
While we tend to think about mobility largely as a consumer phenomenon, it is also changing how the workforce carries
out business. With so much being done beyond traditional office walls, many insurance companies, financial service
organizations and even government agencies are adopting mobile tablets and smartphones as productivity tools for
agents, representatives and personnel, and developing enterprise apps for these devices.
The perimeter continues to dissolve, and the definition of endpoint is evolving, according to results of the SANS 2016 Endpoint Security Survey, now in its third year.
As we might expect, 90% or more consider desktops, servers, routers, firewalls and printers to be endpoints that need to be protected. After that, respondents include other less-typical devices in their definition of endpoints that warrant protection: 71% include building security (access/ surveillance), 59% include employee-owned mobile devices and 40% consider industrial control systems as endpoints that need to be protected. Some respondents also consider POS devices, smart cars, emulated endpoints in the cloud and wearables as endpoints needing protection, highlighting the diversity of thinking among respondents.
Security threats are very real, and the stakes are higher than ever. Each day, tens of thousands of malware variants are created, with new classes of threats continually added and improved upon. Savvy attackers use polymorphic programs to alter malware into new form factors after each delivery. And all of this is exacerbated by the proliferation of mobile devices, cloud computing and social media—in fact, the intersection of these technologies provides fertile new ground for threats and malware.