Envision this situation at a growing bank. Its competitive landscape demands an agile
response to evolving customer needs. Fortunately, analytically minded professionals in
different divisions are seeing results that positively affect the bottom line.
• A data scientist in the business development team analyzes data to create customized
• experiences for premium customers.
• A digital marketer tracks and influences the customer journey for prospective
• mortgage customers.
• A risk analyst builds risk models for the bank’s loan portfolios.
• A data analyst examines data about local customers.
• A technical architect defines a new system to protect bank data from internal and
• external cyberthreats.
• An application developer builds a new mobile app for online customer portfolio
Between them, these employees might be using more than a dozen packages for
analytics and data management.
Ellie Mae processes approximately 30 percent of residential U.S. mortgage applications through their Encompass® all-in-one mortgage management solution.Their customers include major lending institutions. By introducing extensive automation to the residential mortgage process, Ellie Mae has streamlined lenders’ ability to remain competitive, compliant, and efficient.
"In today’s ever-evolving lending landscape where loan quality and risk management challenge profitability and the customer experience, technology may be the key to thriving – both now and in the future. Winning financial services institutions will be the ones that transform their business models to place loan quality and risk management at the center of their operations.
To facilitate continuous life-of-loan management, inclusive of the requisite data transparency and audit trails that support loan quality and loss mitigation, these institutions will implement and automate a loan completion process. Such a process will manage data quality and access to loan data and documents throughout origination, servicing and sale on the secondary market."
Learn how loan onboarding can become more efficient and accurate by eliminating manual data validation with automation technology that is poised to transform mortgage servicing. From end-to-end, tools can simplify workflow processes, driving time and cost efficiencies. Trained staff can be deployed to greater effect and can be crucial to eliminating servicing errors. In the process, servicers improve data quality, save time and money, and deliver a better borrower experience.
"Recently, a number of factors have come together to decimate the profitability of the mortgage banking industry. To regain its footing, the industry must return to mortgage banking fundamentals.
This paper carefully examines each function within the mortgage business to determine if there is a better approach that will save money and improve long-term profitability."
"Improve Loan Data Quality and Compliance from Origination to Delivery. This complimentary CEB Gartner paper helps identify process and technology issues that lead to loan defects. Learn strategies for fixing issues and recommends technologies to help lenders improve loan data quality and compliance to reduce costs and improve the borrower experience.
"Learn how you can reduce loan defects, improve data quality and simplify compliance in the mortgage lending process.
Co-presented with Craig Focardi, mortgage industry executive and technology advisor, this webinar provides insights into mortgage lending process challenges and how they impact experiences for lenders and borrowers, as well as the overall performance of the loan. The webinar also provides suggestions for reducing loan defects and strategies to correct them."
Digital loan origination processes can still require significant manual support, which is often inaccurate and time-consuming. This National Mortgage News paper, sponsored by Fiserv, explains how you can improve your current loan production while reducing costs and risk of non-compliance.
This whitepaper will review how business processes are more efficient in an electronic data environment. Enterprise Capture enables customer service improvement, cost cutting, and compliance for financial institutions such as Flagstar and Randolph Brooks Federal Credit Union (RBFCU).
See how some retail banks have redirected their focus to a more customer -centric approach. This whitepaper includes success stories from Banco Inversis and GMAC Commercial Mortgage Corporation (now Ally Financial) which highlight how Kofax has helped them maintain and even increase their competitive edge.
The Kofax enterprise capture platform offers unmatched scalability from centralized to highly distributed environments, from individual desktops to enterprise deployments and from basic archival scanning to powerful document classification and separation and data extraction. The company's market leading technology supports a wide variety of input devices and line of business applications, providing a strong enterprise-wide platform on which to standardize document driven processes.
At this free, one-hour webcast, moderated by Bank System & Technology Editorial Director Kathy Burger, you will learn how intelligent capture and exchange capabilities can help your organization automate the entire mortgage loan process - linking back-office information processes, front-office knowledge workers, customers and partners to enable financial institutions to exchange information automatically with anyone, anywhere, in any format.
No U.S. industry has changed as much in the last few years as that of banking. The mortgage crisis and its trickle down effect has its way with nearly every business in the U.S. Read on to learn more about what consumers are saying about banking.
The Colonial Companies is one of the largest mortgage loan
servicers in the United States. Facing rapid expansion, the
company needed to update an aging infrastructure that was
not enterprise-ready. HP and partner OnX provided an HP
Converged Infrastructure comprising HP networking solutions,
servers, and storage. Benefits include rock-solid uptime,
enterprise-class scalability, and simplification of IT processes
Published By: Ephesoft
Published Date: May 31, 2018
With the digitization of modern life, consumers have come to expect the same kind of real-time response and control from mortgage companies as they have experienced in other aspects of their lives. As a result of pervasive services like two-day or even same-day delivery from Amazon Prime, TV On Demand and made-to-order Nikes, consumers expect underwriters to process loans and communicate with them in a similarly personalized, real-time way. In response, traditional mortgage originators are transitioning legacy processes to compete with the game-changing speed of born digital disruptors like Rocket Mortgage and Better.com. This infographic outlines the eight technology trends that are top-of-mind for leading lenders.
Published By: dinCloud
Published Date: Jun 19, 2018
When Bank of England, a leading mortgage lender, recently sought a technology refresh, dinCloud provided a solution that not only met their technology requirements, it addressed some long-standing operational challenges that had been facing the business.
Copenhagen’s strong asset management tradition has its roots in the Danish labour market model, where employees and employers have created a unique pension system. Since its inception in the 1970s, it has amassed assets of over EUR 500bn. Pension assets amount to twice Denmark’s GDP, which is more than four times the OECD average.
Published By: Teradata
Published Date: Apr 30, 2014
In the past decade, banks have applied a vast array of strategies to attract new customers—free checking, high interest savings, low interest mortgage, cash deposits, and product give-a-ways. Many offers were bundles with credit, either in the form of a new credit line or in the form of low interest on transferred credit balances.
The purpose is to attract new customers who bring new account balances. Although successful in attracting new customers, those customers usually brought small balances. It didn’t matter if each account’s balance was small. The sum of these small account balances would be a very large amount. This new amount could be leveraged into loans and hence profits. – Download our whitepaper today!
Published By: MuleSoft
Published Date: Jun 27, 2019
Banks of all sizes, from multinational firms to regional credit unions, face unparalleled pressure to digitally transform in the face of evolving customer expectations. Learn how a top 10 bank partnered with MuleSoft to address these pressures by developing an application network to rapidly modernize legacy systems, digitally transform mortgage lending, and accelerate Salesforce implementation.
Read this whitepaper to learn:
How banks can leverage APIs to accelerate integration between core banking systems, legacy applications, and modern SaaS endpoints.
The step-by-step approach a top 10 bank took to build a Center for Enablement (C4E) and transform their SDLC to accelerate application development.
How the bank created unified customer experiences across different product lines, from mortgages to wealth management, across in-person, and digital engagement channels.
Published By: Motorola
Published Date: Feb 06, 2008
The mortgage banking business is ultra-competitive and rapidly changing. To compete in this environment requires a highly productive workforce with dependable, reliable and flexible communications so that employees can provide the best customer service possible. Read this case study to learn how George Mason Mortgage found a more robust and easy-to-manage mobility solution that helped the company accomplish its goals.
Published By: Computhink
Published Date: Dec 10, 2007
The amount of paper that DUCA Financial Services had to retain for every member they dealt with was piling up. In fact, DUCA had a complete office wall dedicated to the storage of client records in thirteen large fireproof filing cabinets. "We simply ran out of space and had no more room to put anything," said Jack Vanderkooy, President & CEO. "While we have to maintain documents for our daily reference and access, the problem was made greater by the fact that legally we have to retain documents and files for the full term of each mortgage or loan."
In this video, you’ll see how the hosted PBX solution enabled WestStar Mortgage to:
• Reduce total cost of ownership (TCO)
• Switch from variable capital expenses (CAPEX) to predictable monthly operating expenses (OPEX)
• Reallocate IT staff to focus on WestStar’s core business
• Increase productivity across loan offices with the XO WorkTime BYOD solution
• Quickly add new office locations and fuel growth
Published By: Ephesoft
Published Date: Jan 18, 2018
Mortgage lenders experience a variety of document intensive processes throughout the entire loan lifecycle. Learn more about how intelligent document capture technology can improve mortgage processing, mortgage loan due diligence, loan onboarding, settlement services, loan servicing and reporting in the cloud or on-premise working with your existing LOS or other back-end platforms.
Published By: Ephesoft
Published Date: Jan 18, 2018
Financial services companies can improve customer service and their bottom line by automating document intensive processes with banking, such as new account openings, mortgage, investing, credit cards, insurance, and personal, small business and commercial financial services. Learn how to make a substantial impact in terms of efficiency and cost savings for your organization with intelligent document capture technology.