msp

Medicare spend per beneficiary (MSPB) information is a Centers for Medicare & Medicaid Services metric that reflects the average cost of an episode of care for Medicare patients. This measure is important to consider as part of a hospital’s national balanced scorecard, as it reflects executives’ efforts to transform the healthcare delivery system and manage the full continuum of care, including the prominent shift from inpatient to outpatient utilization.

The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed, educated decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of some of the most important KPIs used by top MSPs. We’ll focus on two major areas – finance and service – to help you better understand how to use KPIs as an essential tool for building a more sustainable business.

Switching to a managed services model where clients pay you a fixed monthly rate to manage their entire IT infrastructure. If done correctly, this transition can be a lifeline to reliable revenue in a shifting market. Making the transition from an unsteady break-fix model to a proactive managed services model will require a systematic plan with well-thought-out steps that range from understanding your target market to implementing essential automation. If you’re considering becoming a managed service provider (MSP), these six steps can help. As you read through them, keep in mind that the best strategy is to have a strategy.

The goal of automation is not to eliminate or replace human labor, but to increase productivity and quality beyond what is possible with your existing team, so as to realize economies of scale and predictable quality levels. With automation, your team is able to manage more endpoints, because automation eliminates routine and mundane responsibilities or efforts, giving your technicians the time to focus on higher priority and more complex tasks. In addition, as a managed service provider (MSP), you receive a fixed fee for your services. As a result, you need to provide service in the most efficient way possible while delivering the highest levels of consistency and quality. Building automation into your IT services business will enable you to do so. In this eBook, you’ll learn tips and best practices to successfully incorporate automation into your IT services business, including:

We polled our top MSP partners and asked what they have done to become successful, and we have put their top tips for success into an E-book. "The 7 Keys for MSP Success" provides you with the key steps that some of our top performing partners have taken to consistently grow profitable, scalable businesses with recurring revenue and better business valuations.

How to Elevate your Customer Experience gives you some great pointers on how you can take customer experience to the next level, making sure that it is a positive experience every step of the way.

Download and read the e-book Choosing the Right Disaster Recovery Solution to find out what you need to consider when looking for a disaster recovery solution.

An MSP Guide to Selling IT Security will give your organization new insight into selling IT security services to your customers and a path to becoming a modern Managed Services Security Provider (MSSP).

Download the e-book "7 Ways to Make Yourself Hard to Hack" and read up on some great guidelines to follow as you build a layered approach to security.

Take a look at our E-book “How to Price managed Cloud Services,” to discover how you can use the cloud to your advantage. Learn how you can use an a la carte pricing model to bundle more services and drive more value for your customers and for your business. You can add a personal touch for your customers that no other IT service provider can give them – support, service and help when they need it.

Das Mirai-Botnet nutzt Hunderttausende von internetfähigen Geräten, die nur über ein schwaches standardmäßiges Kennwort verfügen. Durch Installation von Malware übernimmt Mirai die Kontrolle über die Geräte und errichtet auf diese Weise eine weltumspannende Armee von infizierten Bots. Bis zum Zeitpunkt der Attacke durchsucht jedes betroffene Gerät das Internet nach weiteren angreifbaren Geräten und infiziert diese. Das Internet der Dinge besteht aus Milliarden von Geräten, die Daten senden und empfangen können und heutzutage fast überall anzutreffen sind. Private Sicherheits- und Unterhaltungsgeräte wie Internetkameras, digitale Videorecorder (DVR) und Router werden häufig mit der Mirai-Malware infiziert.

To successfully adopt managed IT services to meet your business objectives, small- and medium-sized organizations (SMBs) should follow five straightforward steps.

Business continuity, data insurance, local storage flexibility, cost benefits, standards compliance and infrastructure control. This is just some of what Datto and hybrid cloud backup can do for you, and your clients.

A challenge for many MSPs is how to best sell business continuity solutions to the SMB market. In this whitepaper Datto presents six tips to help MSPs maximize their sales, revenue and profit.

Datto shares 10 tips for MSPs to increase profit, improve visibility, and strengthen customer satisfaction -- all without breaking the bank.

This IT solutions provider’s experience with enterprise storage vendors taught his one thing; you can’t cram an enterprise storage solution into a small to midsize business.

Understanding RTO (recovery time objective) is a key to knowing the difference between BDR and intelligent business continuity. Read this article to learn more.

There’s a big difference between traditional backup methods and what intelligent business continuity offers. Get the facts.

Learn how an MSP uses Datto’s business continuity solutions as a valued profit center - all while giving their clients value peace of mind.

Not all backup and disaster recovery (BDR) solutions are created equal. Read how one MSP found the BDR solution that works best for them, and their clients.

In this white paper Datto explores the different types of risk in IT infrastructure and the ways intelligent business continuity can best mitigate that risk.

Read how a NJ-based MSP delivers enterprise-class backup, disaster recovery and business continuity to their SMB clients.

Bardissi Enterprises experienced the pain of data loss first hand, when their previous BDR solution failed. Datto met their long list of requirements, to ensure business continuity.

The growth of the backup and disaster recovery market, and desire for increased revenues, has prompted MSPs to consider building their own BDR solutions. Learn the top 5 reasons factors MSPs need to evaluate when considering a “do-it-yourself” BDR.

TAG Computer Services shares why a golf course and real estate office need business continuity. This success story outlines what happens after two of their clients experienced server failure, yet TAG was able to minimize downtime and ensure business continuity.