The fax market is changing significantly though not in the way predicted by many. Far from an inevitable decline brought about by the emergence of e-mail, the demand for fax, particularly from larger companies, is actually growing. The way that fax is managed within the business is also undergoing a significant period of transition.
The introduction of e-mail and its exponential expansion into every aspect of business life presented a significant challenge to the fax industry and for some observers it was a foregone conclusion that fax was destined for a rapid demise. It is interesting to note, therefore, that fax has actually continued on a steady growth path that is predicted to continue well into the future.
There is little doubt that Multi Function Peripherals (MFP) offer businesses of all sizes significant benefits: they combine printing, scanning, copying and fax functions in one machine and deliver considerable cost and space savings. They also address some very important business process, management and legal issues faced by virtually every business. Within this discussion document we concentrate on the fax element and look specifically at the integration of MFPs with network fax run through a fax server such as Lane’s Passport Fax Server.
Published By: Quocirca
Published Date: Feb 23, 2009
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading. End users benefit through improved device uptime, and manufacturers and their service partners can build proactive service relationships which can drive greater customer loyalty.