From Ebola preparedness to leading large-scale changes, today’s master’s degree programs are producing leaders eager to tackle this generation’s most pressing challenges.
Rahul Anand, MD, is chief epidemiologist at Middlesex Hospital in Middletown, Connecticut, where he heads up all infectious disease prevention activities for the nonprofit integrated delivery network, from Ebola preparedness to hand washing. He’s also adjunct assistant professor in the department of medicine at the University of Utah, where he worked full time prior to moving to the East Coast. On top of that, he is one-third of the way through an MBA program at the University of Massachusetts Isenberg School of Management. It will take him another two years to finish the online program.
Alan Manning has an intimate view of what it takes to provide an outstanding patient experience, not only because he has been COO of Derby, Connecticut–based Planetree for four years, but also because he spent several months in the hospital with his critically ill daughter. That pivotal experience, while traumatic, solidified friendships with his daughter’s nurses and brought him several years later to Planetree, a nonprofit organization started in 1978 by a patient who wanted to help hospitals deliver stronger patient-centered care practices. Planetree works with 700 organizations in more than 17 countries.
Hospital communications used to be a lot simpler. If you needed to find a doctor, you could dial 0 and the operators would connect you or send a page on your behalf. People communicated through paper charts, wrote key phone numbers on grease boards, and kept on-call schedules in binders. Some of this still happens today, but communications across healthcare have become progressively more convoluted. The use of diverse mobile devices (smartphones, tablets, pagers, Wi-Fi phones, etc.), and the rise in care complexity necessitating care team coordination mean more sophisticated communication technology is required.
Today in healthcare the communication infrastructure is the backbone in IT. New reimbursement models are amplifying the need for care coordination, and communication between multiple departments, constituencies, and workflows is required. High-performing healthcare systems are adopting enterprise communication solutions to eliminate silos of information, improve patient care during critical situations, and make the most of their IT budget.
The changing healthcare environment has put pressure on healthcare organizations to deliver top-quality care while keeping costs under control. Superior operational and financial performance can be measured by high margins and low costs. But there are significant operational indicators that differ between high- and low-performing hospitals, depending on whether performance is defined by expense or by margin. Often, hospitals with the lowest costs are considered the most successful. But low-cost hospitals do not necessarily behave the same way as hospitals with healthy margins. Low-cost hospitals can include both efficient hospitals and hospitals that are in dire financial circumstances that have forced them to even eliminate expenses necessary for their long-term fiscal health.
Partners HealthCare has implemented a program that helps surgeons and other clinicians easily apply best practice guidelines to a patient’s unique status. In this case study executives share the secret to boosting rates of appropriate use of high-cost procedures, and eliminating medical necessity reviews.
Registered nurses, with targeted training, are the secret weapon in the race for comprehensive care coordination.
Accountable care organizations. Patient-centered medical homes. Value-based reimbursements. Bundled payments. Healthcare is experiencing a revolution brought on by the Patient Protection and Affordable Care Act that aims to put patients squarely in the middle of all their clinical and financial decisions. Payers, including government agencies and insurers, are tying the quality and safety of patient care to reimbursements, making patient-centered care a necessity in all settings.
To thrive in today’s global business economy, you need voice systems that keep your clients connected and your employees productive. Spectrum Enterprise provides next generation communications solutions that deliver superior quality and cost advantages with modern collaboration features to keep your workforce and clients connected.
Cities are changing at a pace never before possible, bringing
smart features online daily. But smart features don’t equal
smart cities. That’s why aspiring smart cities are shifting from
siloes of smart features to a more holistic approach that
connects and makes sense of all people and things. This
shift demands technology solutions that are edge-centric,
cloud-enabled and data-driven, able to deliver citizen-centric
outcomes now and into the future.
"IT needs to reach beyond the traditional data center and the public cloud to form and manage a hybrid connected system stretching from the edge to the cloud, wherever the cloud may be. We believe this is leading to a new period of disruption and development that will require organizations to rethink and modernize their infrastructure more comprehensively than they have in the past.
Hybrid cloud and hybrid cloud management will be the key pillars of this next wave of digital transformation – which is on its way much sooner than many have so far predicted. They have an important role to play as part of a deliberate and proactive cloud strategy, and are essential if the full benefits of moving over to a cloud model are to be fully realized."
In our latest survey report, we explore the growth challenges facing businesses and HR leaders in a rapidly changing landscape.
We surveyed over 500 HR leaders in leading organisations to explore their views on these challenges, and to find out how they are supporting people and leveraging people data to help them achieve their growth goals.
The survey revealed that:
• It’s the war for talent, again. The greatest challenges for growing companies are winning the war for talent, growing productivity and improving workforce visibility.
• Fast-growth companies share common traits in the way they manage and engage their people—we call this being a People Company.
• There’s a disconnect between managers and employees in terms of what being a People Company means.
• Becoming a People Company is a journey, with many organisations some way from embracing all aspects.
• People Science is a thing: there’s an appetite to leverage people data and analytics, but there are blockers in the way.
Published By: Sage EMEA
Published Date: Jan 29, 2019
Enterprises must continuously change to keep ahead of the competition, reduce silos, improve connectivity and respond rapidly to a changing world. Organisations also need to drive continuous innovation with technology that helps them adapt faster. So if you’re thinking of replacing your legacy ERP system, start by asking yourself these three essential questions:
Published By: Zendesk
Published Date: Jan 04, 2019
O Zendesk Support te ajuda a melhorar o relacionamento com seus clientes e a fornecer uma experiência integrada. Melhore a satisfação do cliente, aumente a produtividade do agente, dimensione sua operação de suporte e gerencie melhor sua equipe. Assista à demonstração e aproveite seus esforços de suporte para beneficiar toda a sua empresa.
Published By: Zendesk
Published Date: Jan 04, 2019
“O cliente tem sempre a razão” é uma máxima que a Zendesk leva muito a sério. O que o cliente quer? O que ele precisa? Esse é o foco de todas as atividades da Zendesk.
De pequenas empresas que desejam crescer rapidamente e estabelecer suas marcas a grandes empresas que querem manter a fidelidade dos seus clientes, a Zendesk capacita corporações para que elas atendam, sem interrupções e em tempo real, a grandes bases de clientes nos canais que elas desejam, e utilizem dados e análises nas suas interações com os consumidores.
Nesse ebook, você verá como organizações como a NatureBox, a Uber e a Instacart usam o Zendesk de maneiras inovadoras para criar experiências do cliente otimizadas e simples.
Você aprenderá sobre:
? O fornecimento de suporte omnichannel personalizado em larga escala
? A personalização e manutenção de operações de suporte com facilidade
? O gerenciamento de fluxos de trabalho de suporte avançados para maximizar a produtividade
? A descoberta de informações sobre os c
Application programming interfaces, or APIs, are the way software talks to other software—so
by definition, they’re a technology that connects systems. Many enterprise leaders think of them
primarily in these terms. For example, 57 percent of respondents to Google’s enterprise digital
maturity assessment tool, Apigee Compass, characterize APIs as systems integration technology.
Published By: Dell SB
Published Date: Jan 24, 2019
DELL DOCKS — GIVING YOU MORE POWER TO GET AHEAD.
Designed to efficiently connect to displays, keyboards, mice, printers, networks and other accessories, Dell docks expand your
laptop, mobile workstation or 2-in-1 capabilities so you can quickly connect to all your devices at your desk.
Virtualized Evolved Packet Core (vEPC) is a major breakthrough in network function virtualization (NFV). When
asked where they have deployed NFV in production networks, communication service providers (CSPs) consistently name vEPC as one of the top answers. Why is that?
In order to maximize their processing capacity, CSPs virtualize a subset of their network applications, including
mobile edge computing (MEC), base stations (small/macro
cells) and the mobile core, because these systems use a
The mobile packet core builds the foundation of the core
network on which mobile CSPs offer IP-based services to
their customers. Implementing vEPC solutions can help
CSPs obtain the scale necessary to accommodate growing
numbers of subscribers and large amounts of traffic or
connections while controlling costs and improving on quality of experience (QoE). In the past, evolved packet core
(EPC) solutions were deployed on purpose-built hardware.
NFV enables operators to deploy EPC c
Published By: Pattern
Published Date: Jan 09, 2019
Like it or not, your products will appear on online marketplaces. The question is whether your company can assert the control over your online sales necessary—particularly on marketplaces— to win in this dynamic market environment.
Read on to learn more about these challenges— and what your company can do to be positioned to win.
Intel, the Intel logo, Intel Core, Intel vPro, Core Inside and vPro Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
The diversity and bureaucratic nature of government agencies have complicated communication for decades. But today digital technologies offer a path to connectivity and information sharing that could help break the gridlock. Innovative mobile and field force automation (FFA) technologies are helping state and federal government agencies break down the walls that hindered cooperation and decision making between offices and field personnel.
This document is designed to help ensure that your mobile device platform selection and processes provide the power, reliability, and flexibility you need to achieve your mission — in the office, in the field, or ten flights up in the air.
As organizations increasingly strive to become model-driven, they recognize the necessity of a data science platform. According to a recent survey report “Key Factors on the Journey to Become Model-Driven”, 86% of model-driven companies differentiate themselves by using a data science platform. And yet the question of whether to build or buy still remains.
This paper presents a framework to facilitate the decision process, and considers the four-year projection of total costs for both approaches in a sample scenario.
Read this whitepaper to understand three major factors in your decision process:
Total cost of ownership - Internal build costs often run into the tens of millions
Opportunity costs - Distraction from your core competency
Risk factors - Missed deadlines and delayed time to market
Headquarters: London, England
Objective: Global professional services firm, Arup, moved from Cisco Cloud Web Security (CWS) to Cisco Umbrella. By implementing a secure internet gateway in conjunction with nextgen endpoint security, Arup secured access to the internet wherever users go, reduced its exposure to malware and improved the ability to detect, respond and remediate when necessary.
Solution: Cisco Umbrella, Cisco Umbrella Investigate & Cisco AMP for Endpoints
• Substantially reduced administrative time
• Accelerated response and remediation process
• Increased performance of cloud applications
• Reduced time to investigate
Published By: Sangoma
Published Date: Jan 30, 2013
The most cost effective, easiest to provision, and easiest to manage line of SBCs on the market. Sangoma's Vega Enterprise SBC provides full-featured protection and easy interconnection at the edge of enterprise networks.
Published By: Sangoma
Published Date: Jan 30, 2013
The most cost effective, easiest to provision, and easiest to manage line of Session Border Controllers on the market. Sangoma’s Vega Enterprise SBC VM/Hybrid provides full-featured protection and easy interconnection.