Published By: InMoment
Published Date: Aug 08, 2019
According to research from Digital Banking Report2, FinServ organizations must focus on five crucial CX priorities in order to meet the needs of their evolving clients:
-Digital Experience Enhancement
-Advanced Analytics for Personalization
-Proactive Sales and Advisory
With the combination of electronic health records, rich repositories of claims data, medical device outputs, laboratory and prescription systems, real-world data and the data mined from other information technology systems, the health and life sciences ecosystem can now gain new perspective.
Download this complimentary paper to learn more about how health care data has the power to transform the sector, helping to address the industry’s biggest challenges surrounding costs and quality of patient care.
By adopting solutions that allow them to both produce and consume data analytics insights in a way that better guides clinical and business strategies, innovative health care organizations can learn not only to survive but also thrive in the decades to come.
Published By: Riskified
Published Date: Aug 06, 2019
The outlook for online electronics sales is bright, with global sales set to surpass $300 billion in 2018, a 10.7% increase over 2017. The US and Europe are anticipating healthy growth as customers (particularly millennials) become more comfortable making larger purchases online: Best Buy’s 2017 Q4 revenue from online sales in the US was up 17.9% over the previous year. But the largest contributor to this surge will be China, where the enormous population is rapidly adapting to shopping online.
Descubra cómo una empresa de comunicaciones está llevando conectividad a las zonas más remotas de Perú. Desde una flota de pesca costera hasta un poblado al que solo se puede acceder en avión, Axesat está entregando soluciones por satélite y cubertura 4G a zonas a las que antes era imposible llegar. El CEO de Axesat describe cómo, en asociación con SES Networks, la empresa puede aumentar el comercio y la conectividad en Perú.
Este blog de nuestro vicepresidente de Desarrollo Tecnológico e Innovación ofrece la opinión de un experto sobre la revolución 5G. Descubra el impacto que tendrá la arquitectura 5G sobre nuestra futura sociedad «hiperconectada». Además, explore casos de uso que incluyen comunicaciones masivas tipo máquina, comunicaciones mejoradas de banda ancha móvil y baja latencia.
Este artigo de blog, escrito por nosso VP de Desenvolvimento e Inovação Tecnológicos, apresenta insights de especialistas sobre a revolução da rede 5G. Descubra o impacto que a arquitetura da rede 5G terá na nossa sociedade "hiperconectada" do futuro. Conheça casos de uso como comunicações massivas por máquina, maior largura de banda móvel e comunicações com baixa latência.
Descubra como uma empresa de comunicações está levando conectividade às áreas mais remotas do Peru. De uma frota de pesca offshore a uma vila acessível apenas por avião, a Axesat está levando soluções de satélite e cobertura de rede 4G a áreas que eram impossíveis de alcançar antes. O CEO da Axesat descreve como a empresa, em parceria com a SES Networks, consegue ampliar o comércio e a conectividade no Peru
Cybercrime has rapidly evolved, and not for the better. What began in the 1990s as innocent pranks designed to uncover holes in Windows servers and other platforms soon led to hacker Kevin Mitnick causing millions of dollars in malicious damages, landing him in prison for half a decade and raising the awareness of cybersecurity enough to jump-start a multimillion-dollar antivirus industry. Then came the script kiddies, unskilled hackers who used malicious code written by others to wreak havoc, often just for bragging rights. If only that were still the case.
Den meisten CIOs ist heute bewusst, dass Initiativen zum digitalen Wandel dazu beitragen können, Geschäftsprozesse zu optimieren, die Ef?zienz zu steigern und die Wettbewerbsfähigkeit zu erhöhen. Auf lange Sicht initiieren sie dadurch die Modernisierung und Zukunftsorientierung des Unternehmens.
Einige der laufenden Transformationsinitiativen – auch in vielen wachstumsstarken Unternehmen – haben mit der Problematik zu kämpfen, den explosionsartigen Anstieg von unstrukturierten Daten zu verwalten und den damit verbundenen höheren Compliance- und Sicherheitsanforderungen gerecht zu werden.
Zum Glück können neue Lösungen, die künstliche Intelligenz (KI) einsetzen, nicht genutzte Informationen aus unstrukturierten Daten extrahieren, beispielsweise aus Dokumenten, Bildern, Videos und Audiodateien. KI trägt auch dazu bei, viele der zeitaufwendigen Prozesse zur Klassi?zierung, Organisation und Analyse unstrukturierter Daten zu automatisieren.
What you'll learn in this webinar:
Simplify the move from legacy commercial databases or niche database solutions to Amazon Web Services (AWS) with help from experts in database migration and automation software solutions from mLogica.
Watch our webinar to hear how you can transform your legacy environment to an AWS cloud-native infrastructure by migrating to Amazon Aurora. Using mLogica’s fully automated, self-learning mLogica Database Migration Studio, and consultancy service, you can modernize your databases and applications without disrupting your daily operations.
Join our webinar to learn how:
mLogica helped TicketSocket unify and simplify its data and gain efficiencies of cost and scale
You can move enterprise, mission-critical complex databases to AWS
You can break free of commercial licensing obligations
Each year it seems pharmacy costs are taking a larger bite out of businesses like yours. We’re here to relieve some of the burden and help you reach your business goals by putting the sound advice you need right at your fingertips.
Respond to customer feedback faster
Organizations are demanding greater flexibility from the software they use. Yet, most line-of-business applications are built on top of rigid commercial databases that make them difficult and expensive to deploy. By building applications on top of Amazon Aurora, a cost-effective database solution from Amazon Web Services (AWS), independent software vendors (ISVs) can get away from commercial databases and the hassles they create for end customers.
In this webinar, AWS Partner Network (APN) Premier Consulting Partner Onica will show you how to leverage Amazon Aurora to make it easier for customers to operate your software, in turn increasing sales. You will also learn how to leverage the breadth and depth of AWS services to improve developer productivity and become more responsive to customer feedback as a result.
Omnichannel is one of those words everyone
uses, but few use correctly. It’s not another word for
multichannel. It’s a different state of existence.
In our experience, multichannel is the ability to interact
with customers across many different channels, but
not necessarily in a cohesive fashion. As new channels
become available, they are “bolted on” to existing
customer experience infrastructure such as CRM
or customer support systems. Too frequently, the
management of these channels becomes siloed (web
versus in-store sales, for example). The effect of this from
the customer experience standpoint can be disjointed
and jarring. For example, the resolution of an issue
following a customer conversation with an associate
in the contact center may not be reflected when the
customer goes online or into a store.
Yet the ability to offer multichannel service experience is
table stakes for today’s business. If you’re not available in
the channels where customers want you to be, you cease
In this e-book, you’ll discover
1. How next-generation cloud technologies such
as customer journey mapping platforms and
advanced analytics are poised to transform the
2. The top operational and technical challenges
that next-generation cloud technologies tackle.
3. Examples of how companies can tap into
next-gen cloud technologies to elevate the
By the time most customers reach a human employee with a question, chances are they have
already researched online or tried to self-serve. This means employee transformation is required
to develop more sophisticated employees in the age of automation to solve more advanced
Because front-line jobs are becoming more complex, employees need to be tactical, technical, and
ready to emotionally handle these new types of interactions.
Recently, Lamont Exeter, head of Learning & Development at TTEC Digital, teamed up with Tim
Duranleau of SAP Litmos in a webinar to discuss ways that companies can combine learning
and technology to create more sophisticated employees. Below are some key highlights from
Discover how cities and private companies can better work together for more harmonized urban mobility.
As a city authority, or new mobility company, you now need to start working more closely with “the other side” for better urban mobility. But how can you work together, while maintaining your values, vision, privacy and sanity?
This is a practical guide on how to collaborate better with other organizations. Learn how cities like Vienna, Dallas and others are breaking down barriers and explore the benefits of a united approach and the perils of working in silos. Build your technical infrastructure for better data sharing with the ultimate aim of improving the lives of people working, living and exploring your city.
Inside, you’ll learn:
Why open collaboration is key to better urban mobility
The 3Ts of creating a smoother working relationship: trust, tech and talk
3 things you can do right now to start opening up
Examples of five great city-company collaborations
Ready to start coll
When it comes to workforce engagement, there’s no such thing as “enough” employee communications. You need an easy way to broadcast your key messages to increase engagement, foster collaboration, create culture and increase loyalty. You need something that’s built for the speed of today’s communication needs.
Ypsomed is a leader in the development and manufacturing of injection and infusion systems. The company is keenly aware of the multi-billion dollar problem of poor medication adherence and the need to measure medicine intake and ensure doses are taken at the correct time.
Ypsomed sought to create a digital solution for medication adherence monitoring and smart device management for contract research organizations’ (CROs) use in clinical trials, including self-injection systems for trial participants to administer medications at home. Yet the company faced serious demands for remote device management, global scale, and privacy and security regulations such as HIPAA and GDPR.
To solve these challenges, Ypsomed adopted Philips’ HealthSuite digital platform (HSDP), a cloud platform built on Amazon Web Services (AWS). HSDP allows Ypsomed to connect devices to the cloud and remotely manage them; store data; and manage and scale services globally within healthcare regulatory, privacy, and s
Red Hat CTO for global service providers, Ian Hood, and TelecomTV talk about multi edge compute capacity and the fundamental need to have a common platform to deliver future services. ‘If you are not feeling some pain, you are not driving fast enough’, says Red Hat CTO, Global Service Provider, Ian Hood. The race to 5G is definitely on, and the use cases are clear. You can talk about multi edge compute capacity and other technical issues, but the fundamental thing is to have a common platform to deliver future services. We need to get to the point where IoT Everywhere, virtualized video and all the applications that come from new 5G services are delivered seamlessly. Even blockchain has a clear future within the telco environment where the world of eSIMs, secure roaming charges and identity management can alls be based on blockchain technology.
Ready to communicate IT cost and value in terms your business unit partners understand?
The Apptio TBM Unified Model® (ATUM®) standardizes the financial information necessary for IT leaders to manage their technology business.
Use this poster as a resource to:
• Establish better alignment between IT, Finance, and other business units by using common language around IT costs
• Confidently manage the business of IT with the backing of peer-derived best practices
• Understand 10 essential metrics you should track to communicate the business value of IT
Published By: Mimecast
Published Date: Jul 15, 2019
The Mimecast Supervision solution enables compliance personnel to
systematically review and discover targeted data among the volume of
communications organizations face today. Integrated with the industry
leading Mimecast Cloud Archive, users can facilitate an auditable,
managed supervision review process, flexible to meet the needs of the
business while utilizing a scaleable, immutable SEC 17A-4 validated and
tamper proof archive with guaranteed 7 second SLA search capabilities.
To reduce the number of false positives in sampling data, targeted
detection rules can focus on specific senders/recipients and to
accelerate the process. In addition, queues can be configured with an
upper limit upon which to be populated with email. This helps limit the
amount of email a reviewer must go through while still identifying risk.
Today’s supervision demands require reviewers to be highly productive.
Published By: DocuSign
Published Date: Jul 12, 2019
Industry experts predict that successful businesses will soon become 100%
digital for all transactions. Sales organizations that leverage digital technology
close more deals faster, improve the customer experience, and gain clear
Sales professionals are most effective when they’re equipped with the best tools.
A mobile-enabled electronic workflow is becoming essential to optimize efficiency
and provide teams with true flexibility.
This best practices paper outlines eight important ways that sales teams can
make meaningful progress in their digital transformations.
Published By: DocuSign
Published Date: Jul 12, 2019
Managing customer information for more than 100,000 customers,
salesforce.com was looking to scale and increase efficiency as
the company continues to grow. By standardizing on DocuSign
for electronic signature within their sales process, salesforce.com
cut deal close time from an average of two days down to 90% of
deals closing in 1 day; and 71% of deals closing in 1 hour.