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Published By: NEC     Published Date: Jan 28, 2010
Case Study: NEC provided intuitive and user friendly technology to enrich the whole guest experience with improved service times, personalized assistance and quality communications.
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nec, peninsula shanghai, hotel, network solutions, real-time communication, productivity, ip telephony server, wireless technology
    
NEC
Published By: Project Perfect     Published Date: Jan 28, 2010
This paper highlights and consolidates interesting risk management topics for enterprise information systems from enterprise architect and system integration perspectives.
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dynamics, role dyanmics, project dymanics, eric tse, project management
    
Project Perfect
Published By: Qwest Business.     Published Date: Jan 27, 2010
Today's organizations must embrace innovation, achieve a high level of responsiveness and transform customer information and feedback into actionable results.
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qwest business, customer service, feedback, voice and data network infrastructure, telecommunication, crm) and sales force automation, converged ip network infrastructure
    
Qwest Business.
Published By: Qwest Business.     Published Date: Jan 27, 2010
A difficult economy is impacting IT investments, but advanced communications infrastructures bring opportunities for innovation and cost savings.
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qwest business, infrastructure innovation, advanced communications infrastructure, roi, tco, total cost ownership, converged voice, data networks
    
Qwest Business.
Published By: Qwest Business.     Published Date: Jan 27, 2010
Get an overview of the potential benefits of UC, including key considerations for mapping out your UC strategy.
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qwest business, unified communication, uc strategy, data and voice networking, managed ip communications, voip
    
Qwest Business.
Published By: Flimp Media     Published Date: Jan 26, 2010
This report, discusses the uses, applications and benefits of video landing pages for email marketing, communications and sales; and explores how new technologies are enabling users to create, distribute and measure effective online video email marketing campaigns using video landing pages without programming or advanced technical skills.
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flimp, b2b, idc, intelligent digital collateral, landing pages, email marketing, emarketing, measurability
    
Flimp Media
Published By: SDL Web Content Management Solutions     Published Date: Jan 22, 2010
Online marketing needs to be coordinated and consistent with marketing communication and business objectives. To compete in today's marketplace, marketing professionals need a solution that allows them to react to changing market conditions cost effectively: coordinated marketing communication at a lower cost.
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sdl tridion, a/b, multi-channel marketing, branding, crm, ecm, rss, xml
    
SDL Web Content Management Solutions
Published By: ESET     Published Date: Jan 21, 2010
Bots and botnets suck, so what better teaching aid to help people understand them than a vacuum cleaner? It can be extremely challenging to attempt to explain technical concepts to non-technical people. There are two goals for this presentation. Click on this white paper to read about it.
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eset, internet security, bots, botnets, national cybersecurity alliance, roomba, remote access tool, denial of service attack
    
ESET
Published By: Unica Corporation     Published Date: Jan 19, 2010
Most web analytics solutions were initially architected to generate reports using only aggregate data. Next generation web analytics solutions use both aggregate and individual level data to achieve interactive marketing success. This free interactive infographic, includes live links that will guide you through a valuable framework for web analysis and gives insight into your overall website performance and visitors' behaviors. Learn how to optimize your visitors' website experiences and turn those experiences into actions.
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interactive web analytics map, next generation web analytics, website optimization, multi-channel analytics, aggregate level analytics, individual level analytics, website performance, behaviorial targeting
    
Unica Corporation
Published By: Vidyo, Inc.     Published Date: Jan 18, 2010
Videoconferencing endpoints will grow by an order of magnitude in the next few years. The videoconferencing use model is going through a tremendous transformation. The decades-old conference room model is quickly giving way to more effective solutions. Download this whitepaper to discover more.
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vidyo, telepresence, video communication, communication, mcu, h.264, svc, avc
    
Vidyo, Inc.
Published By: GGR Communications     Published Date: Jan 14, 2010
The paper explores the topic of remote working, the key considerations for implementing the solution and the implications from both an IT and an HR perspective.
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ggr communication, remote working, data security, remote desktop control, voip, voice over ip, remote phone system, telephony
    
GGR Communications
Published By: iLinc     Published Date: Dec 28, 2009
A webinar is more than just an isolated event. As any session organizer knows, much of the work (and worry) lies in sending invitations, collecting registrations, emailing reminders, recording, and distributing follow-up communications. iLinc for Webinars puts you in control of the entire process, dramatically reducing effort as well as errors.
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ilinc, webinar, social networks, media, webinars, marketing impressions, video conferencing, web conferencing
    
iLinc
Published By: BlackBerry     Published Date: Dec 22, 2009
Over a decade ago, mobile telephony entered the enterprise through the back door: employees who could afford mobile phones occasionally used them for business; specific business units budgeted for employee mobiles and then procured them locally; policies surrounding the usage of mobile phones for work were - where they existed at all - haphazard; there was little means of policy enforcement; and in no case were these mobile phones integrated into a business's fixed telephony strategy, let alone its IT strategy. This stands in sharp contrast to other office technologies, such as PCs, faxes, and copiers.
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blackberry, mobile applications, cio, pim, voip, smartphones, it communication, microsoft exchange
    
BlackBerry
Published By: BlackBerry     Published Date: Dec 22, 2009
University of Waterloo conducted a six-week pilot project with several of its students in the Project Leadership Program, a distance learning program. Their goal was to see if mobile learning using BlackBerry smartphones would enhance their educational experience.
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blackberry, mobile applications, waterloo, cio, pim, voip, smartphones, it communication
    
BlackBerry
Published By: BlackBerry     Published Date: Dec 22, 2009
The Johnson & Johnson Family of Companies is comprised of the world's premier consumer health company, the world's largest medical devices and diagnostics company, the world's fourth-largest biologics company, and the world's seventh-largest pharmaceuticals company. With over 250 operating companies in 57 countries, Johnson & Johnson's Credo is to put the needs and well-being of the people they serve first.
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blackberry, mobile applications, johnson, pharma, cio, pim, voip, smartphones
    
BlackBerry
Published By: BlackBerry     Published Date: Dec 22, 2009
AT&T is a premier communications holding company. Its subsidiaries and affiliates, AT&T operating companies, are the providers of AT&T services in the United States and around the world. Among their offerings are the world's most advanced IP-based business communications services, the nation's fastest 3G network and the best wireless coverage worldwide, and the nation's leading high speed Internet access and voice services.
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blackberry, mobile applications, at&t, pharma, cio, pim, voip, smartphones
    
BlackBerry
Published By: NEC     Published Date: Dec 16, 2009
The proliferation of communications channels has set expectations around cost and productivity benefits. Unified Communications (UC) is proffered as a way of helping bring them all together, but companies struggle to justify the business case for it. Against this background, how important is UC as an approach to streamlining communications, and how can businesses exploit it?
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nec, business communication, productivity, unified communications, uc delivery
    
NEC
Published By: LANDesk     Published Date: Dec 08, 2009
This report created by the Service Desk Institute and sponsored by LANDesk provides an insight into the UK IT Support Industry by examining the core of any organisation - the Service Desk. The study covers a wide range of issues from technology and metrics through to training and salaries.
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avocent, service desk, help desk, landesk, benchmarking, desk managers, technical desks
    
LANDesk
Published By: Net Atlantic     Published Date: Dec 08, 2009
How to Keep Compliant, Avoid Mistakes, and Manage a Healthy Member List. Net Atlantic's whitepaper, "Email Compliance & Best Practices for Healthcare" helps healthcare providers and healthcare product and service vendors understand email communications compliance issues. It illustrates how CAN-SPAM forms the foundation of compliance, and also explains why healthcare organizations have to go beyond CAN-SPAM to sustain a truly effective email communications strategy. Healthcare users of email for communications should know how to use these best practices before building their email campaigns.
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net atlantic, email compliance, spam, can-spam, healthcare, members, hmtl messages, email marketing
    
Net Atlantic
Published By: NetApp     Published Date: Dec 01, 2009
This technical report (TR) provides guidelines and best practices for integrated architectures and implementations of Microsoft® Hyper-V with NetApp® storage solutions.
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netapp, storage, microsoft virtualization, technical report, integrated architectures, hyper-v, cluster network, configuration
    
NetApp
Published By: Virtela Communications, Inc.     Published Date: Nov 30, 2009
This paper will show you how to prepare your network to support your business when these unexpected events arise.
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managed servicesssl vpn, remote access, cloud, pandemic, global wa, virtela
    
Virtela Communications, Inc.
Published By: Net Atlantic     Published Date: Nov 30, 2009
Net Atlantic's whitepaper, "11 Proven Ways to Grow Your Email Marketing List" helps email marketing and communications managers increase the number of list members who are actively engaged. A larger list of interested, opt-in leads is by far the best population for creating opportunities. Sending responsibly frequent email campaigns to your mailing list will improve your overall marketing ROI better than just about any other tactic.
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net atlantic, email compliance, email marketing, unsubscribers, bounces, roi spam, can-spam, healthcare
    
Net Atlantic
Published By: Zycus     Published Date: Nov 30, 2009
If the go-go 1990s, with its fast money and flush credit seeking rapid and steep returns, created the demand for "renaissance" Chief Financial Officers ("CFO"), who could manage (and market) both the strategic and financial operations of the enterprise, the more sobering decade that followed led directly to the creation and subsequent rise of the Chief Procurement Officer ("CPO"), who could reduce costs, build internal relationships, and develop strategic suppliers efficiently and effectively.
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zycus, cfo, chief financial officer, procurement, chief procurement officer, sourcing companies, sourcing services, sourcing
    
Zycus
Published By: Trend Micro, Inc.     Published Date: Nov 25, 2009
The increasing adoption of electronic health records greatly complicates the tasks of security and privacy requirements. In this webcast, *Trend Micro* and *Beth Israel Deaconess Medical Center* discuss how to successfully navigate through the challenges associated with securing Web-based applications.
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trend, trend micro, webcast, security, hitrust, web, privacy, ehrs
    
Trend Micro, Inc.
Published By: 4Retail     Published Date: Nov 19, 2009
If you find yourself under the burden of mass emails and wasting valuable time sifting through volumes of unnecessary information, read on to find out why you are not alone and how you can change your working practices by looking to alternative ways of communicating.
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email overload, communication, document management, problem of spam, project management, global sourcing, global sourcing management, on demand collaboration solution
    
4Retail
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