Throughout its operations, Broadlawn Manor Nursing & Rehabilitation Center has embraced technology as a means of enhancing resident safety and independence, and staff productivity. The facility had been a satisfied user of STANLEY Healthcare’s WatchMate wander management system for many years, but in 2010, Vice President of Senior Services Gerard Kaiser and his team embarked on a review of Broadlawn Manor’s wander management needs and took the decision to migrate to a new generation of technology with greater functionality.
Read this case study to learn how Long Island Nursing & Rehabilitation Center achieves more accurate, convenient and efficient wander management with RoamAlert® Solution.
IDC studied 14 mobile and fixed-line service providers that implemented Tivoli Netcool and found that IBM Tivoli Netcool can help in big ways. It reduces costs by improving operational efficiencies and still allows you to deliver a high-quality custom management.
Published By: ServiceNow
Published Date: Apr 19, 2013
As an IT infrastructure and operations (I&O) leader you understand the business and IT impact of service management and automation (SMA). SMA done right will improve staff productivity, increase the quality of services, reduce operational costs, and improve the overall IT organization’s reputation with the business. That is why building the business case to secure funding and executive support for SMA is critical.