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Published By: Nuance Communications     Published Date: Mar 16, 2010
The recent economic downturn has created some formidable challenges for the retail banking industry. Fraud and identify theft are on the rise, costing banks big money and raising customer concerns about security.
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nuance, retail banking, fraud, identify, contact, theft, outbound
    
Nuance Communications
Published By: Nuance Communications     Published Date: Jun 17, 2009
The response to possible bank card fraud is one of the most important factors affecting the relationship that customers have with their bank. For customer-centric financial institutions who issue millions of bank cards, any instance of possible fraud is both a business risk to be managed and an opportunity to strengthen customer relationships.
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nuance, retail banking, fraud, identify, contact, theft, outbound, business risk
    
Nuance Communications
Published By: Nuance Communications     Published Date: May 28, 2010
Register today to view to the webcast Proactive Notifications for Financial Services: Using Automated Customer Communications to Manage Risk and Retain Customers.
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nuance, retail banking, fraud, identify, contact, theft, outbound, business risk, financial services
    
Nuance Communications
Published By: Cisco     Published Date: Dec 04, 2015
Infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.
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cisco, zk research, wifi, multigigabit network
    
Cisco
Published By: Global Payments     Published Date: May 02, 2019
The economic face of the APAC region is changing. While the East has long been considered a source of competitively priced raw materials and manufacturing services, the spending power of its inhabitants - and their increased fondness for international travel - has transformed it into a force to be reckoned with. It’s estimated that, over the next five years, 88% of the growth in the global middle class will be in the Asia Pacific region.1 If multinational companies hope to take advantage of this vast new target market, they will need to adapt their expansion strategies and offer APAC customers a tailored retail experience.
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apac growth, global payments, luxury brands, trusted payments, localized purchasing, retail, wechat pay, alipay, chinese wallets, global commerce, mobile payments, alternative payment methods, chinese wallets, international payment solutions
    
Global Payments
Published By: F5 Networks Singapore Pte Ltd     Published Date: May 27, 2019
What you can’t see will hurt you The situation is critical, because the percentage of encrypted user traffic has more than doubled since 2014, exceeding 80 percent, according to F5 Labs' 2017 TLS Telemetry report. So, of course, now there are SSL visibility solutions that provide decryption services allowing those security controls to see what they’re doing. But visibility, by itself, isn’t enough. Security teams and network operations have found that setting up decryption zones is not easy. Security teams often have to resort to manual daisy-chaining or tedious configuration to manage decryption/encryption across the entire security stack. And then they find that exceptions abound. And lastly, you need to scan your inbound and outbound traffic for tomorrow’s threats, and SSL Orchestrator is the tool that lets your security controls keep your organization’s name out of the papers and away from those pesky GDPR fines. Download the eBook to find out how you can gain visibility into e
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F5 Networks Singapore Pte Ltd
Published By: F5 Networks Singapore Pte Ltd     Published Date: May 27, 2019
What's Hiding in Your Encrypted Traffic? SSL Orchestration ensures encrypted traffic can be decrypted, inspected by security controls, then re-encrypted. This technology will allow you to maximize your inbound and outbound threats including exploitation, callback, and data exfiltration. Download the overview to learn: o How to maximize your investments in security inspection technologies o How SSL Orchestrator delivers the latest SSL encryption technologies across your entire security infrastructure o The benefits and features of SSL Orchestrator
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F5 Networks Singapore Pte Ltd
Published By: Genesys     Published Date: Oct 16, 2013
Earlier this year, Gartner released the 2013 Magic Quadrant for Call Center Infrastructure, an annual report that analyzes call center infrastructure vendors for completeness of vision and ability to execute. Explore and compare contact center solutions from today's top vendors and decide which solution is right for you. This is the fifth consecutive year that Genesys has been named a worldwide Leader for Contact Center Infrastructure. The Genesys Customer Engagement platform (referred to as the Customer Interaction Management or ‘CIM’ platform in the report), is the industry’s most complete platform on which companies can deploy an all-in-one, end-to-end scalable contact center Get the 2013 Gartner Magic Quadrant for Contact Center Infrastructure now!
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contact centers, business value, functions, applications, inbound, outbound calling, social media analytics, integration tools, mobile crm tools, gartner magic quadrant, technology
    
Genesys
Published By: Genesys     Published Date: May 10, 2016
This white paper will identify the key components of a comprehensive outbound engagement strategy and detail the benefits organizations can achieve with outbound communications.
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genesys, frost & sullivan, communication, conversation, proactive, outbound engagement, customer experience
    
Genesys
Published By: Genesys     Published Date: Aug 11, 2016
This white paper will identify the key components of a comprehensive outbound engagement strategy and detail the benefits organizations can achieve with outbound communications. Are you ready to lean how?
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outbound engagement strategy, outbound communications, genesys, support costs
    
Genesys
Published By: Evariant     Published Date: Aug 22, 2018
Health systems that implement CRM-based engagement solutions stand to achieve significant strategic gains, from acquiring and retaining patients to supporting more positive clinical outcomes to increasing referrals to member providers and practices. Driven by easy access to rich consumer data and analytic profiling, as well as patient encounter histories, CRM-based engagement centers optimized for healthcare enable health system CSRs to quickly offer personalized responses to consumer or patient inquiries via multiple in- and outbound media, including telephone, email, social, and web.
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call center, healthcare crm, patient experience, patient acquisition, healthcare transformation
    
Evariant
Published By: HERE Technologies     Published Date: Mar 28, 2019
Automobile and heavy equipment manufacturers are ready to break free of the outdated state of their outbound supply chains. A lack of visibility contributes to a process that is ripe for optimization. Manufacturers need reliable partners to help establish greater visibility of their supply chains and locate assets in real time. This ebook outlines how solutions from HERE Technologies can meet common supply chain challenges and help manufactures enable proactive decision-making and greater efficiency. This ebook will help you understand how location intelligence from HERE: • Enables manufacturers tackle key supply chain challenges and begin a new phase of smart optimization • Helps manufacturers establish more accurate supply chain ETAs • Utilizes a range of technologies to provide real-time locations – both indoor and outdoor
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location data, mapping, here technologies
    
HERE Technologies
Published By: Mimecast     Published Date: Jan 17, 2019
Two-thirds of all internally generated email sent is from employees communicating within an organization*. Yet most IT organizations only focus on inbound email when it comes to protecting against cyber-attacks. In doing so, they ignore the serious risks posed by internal and outbound emails and the actions of two at risk groups of users - the compromised and careless employee. Mimecast Internal Email Protect extends the security capabilities of Targeted Threat Protection to provide advanced inside-the-perimeter defenses. Watch this on-demand webinar where Mimecast’s Chief Trust Officer, Marc French, and Cyber Security Strategist, Bob Adams discuss: The top things to do to optimize your Targeted Threat Protection implementation and prepare for addressing the threats on the inside. The multiple ways internal email threats start, and why human error nearly always plays a role. The scale and impact of attacks that spread via internal email. How to extend your current protection with Mim
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Mimecast
Published By: Genesys     Published Date: May 10, 2016
Read the Outbound Engagement Playbook to up your proactive communication game.
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genesys, outbound, playbook, engagement, communication, customers, channels
    
Genesys
Published By: Resource     Published Date: Dec 04, 2018
What’s a common characteristic of the best talent? They all have jobs. In today’s marketplace, to get the best talent you have to convince them your opportunity is better than what they currently have. The good news: it can be done - and you can win consistently with a deliberate outbound process. The bad news: it requires an intentional approach which is challenging without the right tools and data. Your success depends on your ability to build a repeatable process to identify and recruit a steady volume of high quality applicants. The way to accelerate and scale your outbound process is to benchmark and refine it regularly using data. Below we’ll walk through the steps to building a data-driven recruiting process, based on.. you guessed it.. data.
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Resource
Published By: Here Technologies     Published Date: Mar 29, 2019
Automobile and heavy equipment manufacturers are ready to break free of the outdated state of their outbound supply chains. A lack of visibility contributes to a process that is ripe for optimization. Manufacturers need reliable partners to help establish greater visibility of their supply chains and locate assets in real time. This ebook outlines how solutions from HERE Technologies can meet common supply chain challenges and help manufactures enable proactive decision-making and greater efficiency. This ebook will help you understand how location intelligence from HERE: • Enables manufacturers tackle key supply chain challenges and begin a new phase of smart optimization • Helps manufacturers establish more accurate supply chain ETAs • Utilizes a range of technologies to provide real-time locations – both indoor and outdoor
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Here Technologies
Published By: Here Technologies     Published Date: Apr 02, 2019
Automobile and heavy equipment manufacturers are ready to break free of the outdated state of their outbound supply chains. A lack of visibility contributes to a process that is ripe for optimization. Manufacturers need reliable partners to help establish greater visibility of their supply chains and locate assets in real time. This ebook outlines how solutions from HERE Technologies can meet common supply chain challenges and help manufactures enable proactive decision-making and greater efficiency. This ebook will help you understand how location intelligence from HERE: • Enables manufacturers tackle key supply chain challenges and begin a new phase of smart optimization • Helps manufacturers establish more accurate supply chain ETAs • Utilizes a range of technologies to provide real-time locations – both indoor and outdoor
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auto, mapping, location data
    
Here Technologies
Published By: Nice Systems     Published Date: Feb 26, 2019
NICE WFM 7.0’s Forecaster unlocks a high level of transparency into interaction history, allowing you to centrally forecast, schedule and manage contacts between multiple locations and ensure that site- and enterpriselevel objectives are met. With more than two thousand customers and two million users depending on its unparalleled ability to fine-tune the most precise forecasts, Forecaster allows you to plan and respond to the peaks and valleys of customer history through automatic collection of key historical data from all types of contact sources: • Automatic call distributors (ACDs) • Outbound dialers • Multi-channel routing platforms • Back-office employee desktops Download today to learn more.
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Nice Systems
Published By: 3D2B Inc     Published Date: Sep 04, 2013
Learn the 4 benefits of how highly-trained B2B telemarketers can increase leads and boost sales by providing your sales team with more qualified and actionable leads.
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b2b, lead gen, b2b telemarketing, telemarketing, outbound marketing, sales
    
3D2B Inc
Published By: Genesys     Published Date: Feb 27, 2018
PureCloud was designed to simplify the way you manage customer relationships. It’s powerfully simple, fast and intuitive. But you don’t have to take our word for it. Get a better look at the benefits and tools of Genesys PureCloud in a new report by Nucleus Research. For their study, Nucleus examined past and current customer experiences, breadth of functionality and results of use. From rapid cloud deployment to rolling software updates, PureCloud enables best-in-class customer experiences today and well into the future. Read the full report to learn more about: • PureCloud tools like automated omnichannel routing, social channel management, outbound dialing, integration with other software and analytics and reporting. • Benefits of the platform such as lower costs, increased flexibility, improved time to value, and better workforce optimization. • Current customer success stories and the future of PureCloud.
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nucleus research, genesys purecloud, genesys, omnichannel, customer experience
    
Genesys
Published By: Clearswift     Published Date: Jun 09, 2008
This white paper provides a comprehensive look at spam; from its early days to where we are today in terms of managing the daily threats.  With a strong policy, education and policy enforcement, and a multi-layer content security solution, organizations can address every kind of threat to its networks and its business; regardless of whether the threats are inbound or outbound.
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clearswift, network security, internet security, web security
    
Clearswift
Published By: Brainshark     Published Date: Oct 16, 2013
Harnessing the combined power of online video, mobile technologies and social media will be crucial to the marketer's success in an increasingly media-rich world.
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video marketing, content marketing, marketing best practices, social media, viral video, inbound marketing, outbound marketing, tracking video, event promotion, creating video, youtube, video seo, mobile, webinar, webcast, podcast, slidecast, video production, online video, tablet
    
Brainshark
Published By: Brainshark     Published Date: Oct 16, 2013
Having trouble driving registrations to your live webinar? Maybe it's time for a change. This report explores picking the right webinar strategy for your goals, webinar best practices and technology integration.
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video marketing, content marketing, marketing best practices, social media, viral video, inbound marketing, outbound marketing, tracking video, event promotion, creating video, youtube, video seo, mobile, webinar, webcast, podcast, slidecast, video production, online video, tablet
    
Brainshark
Published By: Brainshark     Published Date: Oct 16, 2013
Running low on content for your next campaign? Learn how leading marketers are repurposing existing content and delivering it in a creative, targeted and measurable format that fuels successful lead generation—while also saving time and money.
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video marketing, content marketing, marketing best practices, social media, viral video, inbound marketing, outbound marketing, tracking video, event promotion, creating video, youtube, video seo, mobile, webinar, webcast, podcast, slidecast, video production, online video, tablet
    
Brainshark
Published By: Outreach.io     Published Date: Sep 17, 2019
LinkedIn is the largest social networking platform for business professionals, but utilizing it effectively to build your brand and move the needle for you business is a delicate balance. Many leaders struggle with finding the right balance of building an authentic brand. To help you begin building your brand, establish your voice, and drive business and opportunity for yourself and your team, this guide will answer the following questions about effectively using LinkedIn: Does building my brand help me close deals? How can the platform move the needle for my pipeline? What is proper etiquette when communicating with peers? How do I enable my sales team to incorporate LinkedIn into the outbound efforts? Download today to establish your presence on LinkedIn!
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Outreach.io
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