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Published By: Here Technologies     Published Date: Sep 26, 2018
Adsquare offers brands insights into customer behaviours and footfall to underpin digital marketing campaigns. Using a detailed brief of the audience the brand wishes to reach, Adsquare gathers data from a range of mobile, online and offline sources. This rich data gives a brand a stronger opportunity to create relevant campaigns for their audiences. It is critical to adsquare’s success that its data sources are reliable. As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes) HERE is building and sharing real-time location intelligence with adsquare which reveals patterns to show how and why customers make transactions in specific places. and why customers make transactions in specific places.
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Here Technologies
Published By: Here Technologies     Published Date: Sep 26, 2018
How can brands make the most of the growing opportunities offered by location data? Understanding location and its connection to customer behaviour is key to gaining full and reliable insights and making efficient change. HERE is building and sharing real-time location intelligence which reveals why customers make transactions in specific places. HERE’s Open Location Platform contextualises consumer motivations in the world around them. As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes) HERE also shares its own insights into the future of reaching customers on their mobile devices as they travel, including in-car advertising.
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Here Technologies
Published By: Here Technologies     Published Date: Sep 26, 2018
From improving driver safety to traffic congestion to freight challenges, cities and states across North America seek out HERE to find solutions to improve quality of life for increasing populations. This eGuide showcases five projects where HERE has directly supported transport departments in their work to improve quality of life for their people - from making one of the most challenging highways in North America safer for drivers to helping people travel on a Chicago Cubs game night to reducing congestion as cities attract newcomers. As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes) HERE is a trusted advisor with a range of proven solutions to keep cities moving as they grow.
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Here Technologies
Published By: Here Technologies     Published Date: Jul 19, 2018
A growing urban population is putting increasing pressure on infrastructures – and creating a bigger challenge for governments to meet their safety, road performance and cost saving targets. Modern location mapping platforms are growing in accuracy and capabilities – giving governments a way to provide real-time, personalized and integrated mobility services to citizens. In Ovum’s Location Platform Index, 2H17, HERE has been ranked a leader based on overall reach and completeness – and the leader for platform completeness. In this report, you can see exactly how we measure up in the market against some of the leading competition.
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Here Technologies
Published By: Juniper Networks     Published Date: Oct 02, 2018
As the number and variety of threats mushroom, an Ovum survey has found that security teams have become physically unable to respond in an appropriate way to the ones that actually matter, with 42.3% of respondents in ASEAN countries saying they deal with more than 50 alerts each day. Shockingly, for 7% of organizations, that figure rises to between 100 and 1,000 threats a day. The Solution? Ovum believes that security decision-makers should invest in centralized management capabilities, enabling them to control the disparate security tools in their infrastructure, and address the challenge of prioritizing the volumes of daily alerts they receive. Download the Report to find out what else Ovum has discovered about security practices in ASEAN.
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Juniper Networks
Published By: Juniper Networks     Published Date: Oct 02, 2018
As the number and variety of threats mushroom, an Ovum survey has found that security teams have become physically unable to respond in an appropriate way to the ones that actually matter, with 50% of respondents in India saying they deal with more than 50 alerts each day. Shockingly, for 6% of organizations, that figure rises to between 100 and 1,000 threats a day. The Solution? Ovum believes that security decision-makers should invest in centralized management capabilities, enabling them to control the disparate security tools in their infrastructure, and address the challenge of prioritizing the volumes of daily alerts they receive. Download the Report to find out what else Ovum has discovered about security practices in India.
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Juniper Networks
Published By: Genesys     Published Date: Jun 07, 2017
A Look at the Five-Year Cost Comparisons for Technology Infrastructure Deployment
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genesys, ovum report, technology infrastructure, technology infrastructure deployment, contact centers, contact center platforms, cloud
    
Genesys
Published By: OpenText     Published Date: Mar 02, 2017
Market-leading research group Ovum recently conducted a comparison of B2B integration managed services providers. Get your copy for a full vendor comparison and see why OpenText™ is positioned as the leader in B2B integration managed services.
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ovum report, b2b integration, managed services, edi solutions
    
OpenText
Published By: Cisco     Published Date: Jun 21, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video.
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Cisco
Published By: Oracle Corp     Published Date: Sep 18, 2013
Confused about how to get started with social customer service or how to take it to the next level? Oracle can help you address the challenges of this rapidly evolving service channel - and help you deliver social customer service that delights your customers. Join our webcast featuring Aphrodite Brinsmead, senior analyst at Ovum, and learn her best practices for social customer service.
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social media, customer service, customer experience management
    
Oracle Corp
Published By: OutSystems     Published Date: Oct 12, 2015
The Ovum Decision Matrix: Selecting a Mobile App Development Platform Solution highlights what companies should be looking for in a MADP solution. Given the amount of time, energy, money, anxiety, and attention that is being aimed at enterprise mobility right now, this report is quite timely.
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outsystems, ovum, madp, mobile app, application development, ovum decision matrix, platform
    
OutSystems
Published By: Level 3     Published Date: Mar 04, 2016
Modernize your understanding of Hybrid WAN. Have you heard what industry analyst, Mike Sapien from Ovum, is saying about hybrid WAN? Hint: It doesn’t include the need to abandon MPLS.
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level 3 communications, hybrid wan services, mike sapien, mpls, mpls based services
    
Level 3
Published By: TIBCO Software APAC     Published Date: May 31, 2018
Integration is the lifeblood of today’s digital economy, and middleware is the software layer connecting different applications, services, devices, data sources, and business entities. This Ovum Decision Matrix (ODM) is a comprehensive evaluation to help enterprise IT leaders, including chief information officers (CIOs), enterprise/integration architects, integration competency center (ICC)/integration center of excellence (CoE) directors, and digital transformation leaders select a middleware-as-aservice (MWaaS) suite best suited to their specific hybrid integration requirements.
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TIBCO Software APAC
Published By: IBM     Published Date: Apr 14, 2016
Ovum has produced this Ovum Decision Matrix to identify how the leading customer analytics vendors stack up against each other in terms of their technology, execution of strategy, and market impact.
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ibm, ovum, ovum decision matrix, customer analytics solution, telcos, telecom
    
IBM
Published By: CA Technologies     Published Date: Jun 05, 2014
An Ovum white paper on CA LISA Release Automation
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release automation, application delivery, end-to-end application delivery.
    
CA Technologies
Published By: Genesys     Published Date: May 10, 2016
A Look at the Five-Year Cost Comparisons for Technology Infrastructure Deployment
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call center, cloud call center, cloud contact center, ovum, genesys, cloud, ownership, contact center, premise based, platform
    
Genesys
Published By: Genesys     Published Date: May 10, 2016
Integrating Phone Self-Service Into the Omnichannel Customer Experience
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genesys, ovum, ivr, modern, predictive, self service, customer experience, omnichannel
    
Genesys
Published By: Genesys     Published Date: Aug 09, 2016
This Ovum Decision Matrix provides an in-depth view of many of the leading cloud contact center vendors to help enterprises find the most suitable platform for their needs.
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multichannel cloud contact center, cloud contact center, contact center vendors, contact center platform, channel requirements, genesys
    
Genesys
Published By: TIBCO Software APAC     Published Date: May 31, 2018
Integration is the lifeblood of today’s digital economy, and middleware is the software layer connecting different applications, services, devices, data sources, and business entities. This Ovum Decision Matrix (ODM) is a comprehensive evaluation to help enterprise IT leaders, including chief information officers (CIOs), enterprise/integration architects, integration competency center (ICC)/integration center of excellence (CoE) directors, and digital transformation leaders select a middleware-as-aservice (MWaaS) suite best suited to their specific hybrid integration requirements. Download this whitepaper to read further on Hybrid integration suites for cloud service, API-led, B2B, and mobile application integration.
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TIBCO Software APAC
Published By: Here Technologies     Published Date: Sep 26, 2018
HERE was named the world’s leading location platform in 2018 (Source: Ovum), overtaking Google for the first time. Ovum’s Index assesses and ranks the major vendors in the location platform market. According to Ovum: ‘HERE has always scored well on the completeness of its offering, leading on this front for some time. Where it traditionally lagged Google was on the reach of its platform, but this has been steadily improving thanks to the wide range of verticals its platform addresses. An important factor in HERE topping the leader board has been its strong focus on the developer community.’
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Here Technologies
Published By: Here Technologies     Published Date: Sep 05, 2018
Ovum's 1H18 Location Platform Index is a tool that assesses and ranks the major vendors in the location platform market, with particular reference to the mapping and navigation space. The index evaluates vendors on two main criteria: the completeness of their platform and their platform's market reach. It considers the core capabilities of a location platform along with the information that the platform opens to developers and the wider location community. The index provides an overview of the market and assesses the strengths and weaknesses of each player. It also highlights the key trends in the mapping space that vendors must keep up with if they want to stay ahead of the game.
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Here Technologies
Published By: IBM     Published Date: May 16, 2016
Across industries, customers today wield more power and greater choice than ever before – a power that they exercise by shifting their attention and spending (across multiple channels/devices in near-real time) from provider to provider. In this environment of hyper-connectedness and diminishing customer loyalty and fleeting human attention spans, the battle for holding customer interest and engaging him/her meaningfully requires, first and foremost, an everlasting commitment to "relevance. "Being relevant and demand-driven is of paramount importance to the media industry, but it is no less important to any industry that operates in a B2C world. However, adapting to the ever-rising expectations and changing buying behaviors of customers is becoming a Herculean task, requiring both business and technology transformation.
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ibm, ovum, customer veiwership, customer behavior, cross-plaform, cloud, analytic architecture
    
IBM
Published By: Workday     Published Date: Mar 02, 2018
To thrive in an outcome-based funding model, your institution needs an ERP and student information system that is efficient and adaptable in order to channel more resources into learning and support student success. Read the Ovum case study to learn how Broward College accomplished this with one cloud-based Workday system.
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Workday
Published By: ClearStory     Published Date: Oct 07, 2014
Organizations are more data hungry than ever. Thanks to advances in machine learning and semantic processing, they can now gain new insights from that data. ClearStory Data helps business users gain new insights into their markets and the environments in which they operate.
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data hungry, semantic processing, insight, market enviornment
    
ClearStory
Published By: Intralinks     Published Date: Apr 13, 2015
They say content is king. But if your content isn’t protected, it’s a king with no clothes. The proliferation of mobile devices in the workplace, and the availability of cloud services designed for consumers, can lead to improper sharing of corporate data. Information that leaves your firewalls can live forever, and without adequate protection, can end up in the wrong hands. This report by Ovum takes a look at the challenges of information security and explores how a new generation of Information Rights Management (IRM) technology directly addresses the most critical concerns. Key topics include: • The threat posed by Dropbox and other consumer-grade FSS providers • The need for lifetime control of information and content • The ability to perform audits, and locate files, anywhere, and who accessed them • How next-generation IRM technology is available to add a new layer of security to every file
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Intralinks
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