Creating a successful patient experience strategy is a long-term investment in planning, surveying, training, and technology. Healthcare organizations hope these efforts will pay off at the very least with a growing base of loyal patients, better care quality, and stable reimbursement. And then there are those organizations that are turning patient experience into a movement. What’s their endgame? They intend to build state-of-the-art service-oriented cultures that rival other industries, and they are doing it through data analytics, unique communication programs, radical cultural shifts, and consumer-centric technologies.
In response to concerns raised by healthcare leaders that the absence of adjustment for socioeconomic status (SES) and race characteristics in patient populations impedes the fair comparison of hospitals on risk-standardized 30-day unplanned readmission rates, Truven Health AnalyticsTM evaluated the extent to which risk-adjusted readmission rates for acute myocardial infarction, heart failure, and pneumonia are affected by adjustments for community-level SES factors through its Community Need Index (CNI) and patient race. The study shows there is, indeed, a statistically significant effect. For more, visit truvenhealth.com/wp/readmissionpenalties.
HealthLeaders' survey on workforce management queried leaders from a cross-section of U.S. healthcare organizations, including hospitals, health systems, physician organizations, and long-term care/skilled nursing facilities. The 150 respondents represent executives across all disciplines — administration, clinical, operations, finance, marketing, and information. In the next three to five years, hospitals, health systems, and other patient service providers expect to augment their time-and-attendance and payroll systems with integrated applications that enable more sophisticated data crunching around labor analytics, acuity management, and staffing assignments. The goal? To convert the workforce from overhead to asset — a flexible, agile asset that will help organizations succeed in an increasingly demanding regulatory and competitive environment.
We have conditioned patients not only to expect opioids for pain relief, but to utilize more and more of them, and the addiction is both psychological and physical. To remedy the situation, a lot of policies and practices and behaviors must change around how the health care system approaches pain. But we do not yet have the data and
analytics we need to determine what specifically to do at the patient level or the policy level. Download this whitepaper to learn more about the resources available and how we can fix this issue.
What can you see and discover when you’re able to explore trends and make predictions with your organization’s data? If you’re a midsize home delivery business, you can discover new ways to make customers happy. If you’re a local government agency, you can predict where your resources are needed most. And if you’re a growing hospital, you can bring life-changing patient data directly to doctors and nurses. In this e-book, we’ve profiled six organizations that are using self-service visual exploration to make big improvements in the way they work. From college administrators to professional sports teams, everyone makes better decisions with easy access to powerful, interactive analytics.
Healthcare and Life Sciences organizations are using data to generate knowledge that helps them provide better patient care, enhances biopharma research and development, and streamlines operations across the product innovation and care delivery continuum. Next-Gen business intelligence (BI) solutions can help organizations reduce time-to-insight by aggregating and analyzing structured and unstructured data sets in real or near-real time.
AWS and AWS Partner Network (APN) Partners offer technology solutions to help you gain data-driven insights to improve care, fuel innovation, and enhance business performance.
In this webinar, you’ll hear from APN Partners Deloitte and hc1.com about their solutions, built on AWS, that enable Next-Gen BI in Healthcare and Life Sciences.
Join this webinar to learn:
How Healthcare and Life Sciences organizations are using cloud-based analytics to fuel innovation in patient care and biopharmaceutical product development.
How AWS supports BI solutions f
Predictive analytics have been used by different industries for years to solve difficult problems that range from detecting credit card fraud to determining patient risk levels for medical conditions. It combines data mining and machine-learning technologies to create statistical models based on historical data. It then uses these models to predict future events. Extracting the power from the data requires powerful algorithms behind predictive analytics.
Published By: Cognizant
Published Date: Oct 23, 2018
A group of emerging technologies is rapidly creating numerous opportunities for life sciences companies to improve productivity, enhance patient care and ensure regulatory compliance. These technologies include robotic process automation (RPA), artificial intelligence (AI), machine learning (ML), blockchain, the Internet of Things (IoT), 3-D printing and augmented reality/ virtual reality (AR/ VR). This whitepaper presents a preview of five pivotal technology trends remaking the life sciences industry: AI and automation, human augmentation, edge analytics/ processing, data ownership and protection, and the intermingling of products and services.
With the right EHR in place, participation in health care quality management programs not only helps you provide great care to your patients, but can also help increase your bottom line. However, the rewards are only worth seeking if the cost—in time and money—of collecting and reporting data to these quality programs doesn't outrun the potential gain. This is where your EHR and the services provided by your EHR vendor can make a significant difference.
Traditional EMRs consistently fail to help physicians make more money, do less work, and deliver better care. High up-front fees with traditional EMRs are one factor, but the greatest problem with traditional EMRs is that they are designed without an understanding of the fundamental economics of a patient encounter.
Often, a hospital’s revenue cycle is comprised of several departments that are managed and monitored separately. The lack of visibility of overall performance can impact cash flow and the patient experience. RelayHealth financial solutions offer a panoramic view of the revenue cycle while also providing the ability to drill down for microscopic focus on certain challenges. Using analytics to identify and prioritize improvement opportunities, financial executives can then implement RelayHealth’s other revenue cycle solutions to help solve problems and improve financial outcomes.
Published By: HireVue
Published Date: Feb 09, 2018
Speed is the hallmark of the digital age. E-commerce has grown by double-digits since 2010,¹ spurred by the expansion of quick delivery. The healthcare industry, buoyed by online diagnostic tools and patient analytics, has been experiencing record-breaking growth.² And on-demand online learning is experiencing its 13th consecutive year of growth.³
These trends are not unique. “Digital disruption” is no longer a futurist’s fantasy, it is happening now.
Yet talent acquisition lags feebly behind. It takes an average of 43 days for a US company to fill an open position, up from 33 in 2010. That’s right- filling empty positions takes companies longer than ever before, in spite of technological progress. The pace of business is speeding up, but HR is actually slowing down. Nearly every major industry has leveraged digital transformation to their advantage and reaped massive rewards- why not HR?
Published By: CareCloud
Published Date: Jan 08, 2014
The power of analytics is undeniable, but before moving your practice into the future you should know where you stand today. This whitepaper will teach you to implement a healthcare analytics strategy at your practice, which is essential to improving productivity, increasing profitability and improving patient outcomes.
Download this white paper and learn how to:
• Assess and improve healthcare analytics reporting capabilities
• Optimize medical practice efficiency in real-time
• Evaluate what you need from the right analytics system
• Manage patient populations more effectively
• Maximize profitability through data-driven decision-making, and more.
Physicians and their patients, medical policy makers and licensing boards, pharmaceutical companies and pharmacies all must work together to stem the opioid epidemic and achieve the fundamental objectives of reducing addiction and deaths. With so many players and data sources, today’s information is partial, fragmented, and often not actionable. We don’t have the data to understand what’s happening, to adjust policy, and to motivate physicians and patients to change their behaviors.
Better data and analytics can help develop better treatment protocols, both for pain in the first place and for remediation when patients are becoming dependent on the drugs.
This brief video shows how advanced analytics can incorporate survey methods designed to help you with every aspect of survey research - everything from gathering the data, to data analysis, to reporting.
The healthcare industry is poised for a transformation in patient care. Learn how IBM Patient Care can help leverage the full breadth of patient information, from across systems and providers to create a complete picture of health and more.
Whether you call them customers, clients, patrons, guests or patients, customers are your organization’s most important asset. And that means customer loyalty should be among your top priorities.
No matter when or where the customer journey begins – from websites and online chat to physical locations and call centers – customers expect you to provide a unique and personal experience.
How can you use data and analytics to recognize your best customers across channels and know exactly where they are in their customer journey? Keep reading to find out.
With decisions riding on the timeliness and quality of analytics, business stakeholders are
less patient with delays in the development of new applications that provide reports, analysis,
and access to diverse data itself. Executives, managers, and frontline personnel fear that
decisions based on old and incomplete data or formulated using slow, outmoded, and limited
reporting functionality will be bad decisions. A deficient information supply chain hinders quick
responses to shifting situations and increases exposure to financial and regulatory risk—putting
a business at a competitive disadvantage. Stakeholders are demanding better access to data,
faster development of business intelligence (BI) and analytics applications, and agile solutions in
sync with requirements.
Whether you call them customers, clients, patrons, guests or patients, customers are your organization’s most important asset. And that means customer loyalty should be among your top priorities. No matter when or where the customer journey begins – from websites and online chat to physical locations and call centers – customers expect you to provide a unique and personal experience. How can you use data and analytics to recognize your best customers across channels and know exactly where they are in their customer journey? Keep reading to find out.
Published By: Allscripts
Published Date: Mar 11, 2015
See how Allscripts Professional EHR™ is helping Choice Medical Group raise its standards of care to an Accountable Care Organization (ACO) level, with analytics, patient engagement and an open framework.
Choice Medical Group is an Independent Physicians Association with 40 independent physicians spread across a 70-mile radius in the high desert. This organization must coordinate care with an additional 120 specialists and deliver quality care to an extremely rural population. Allscripts Professional EHR™ is helping the Association raise its standards of care to an Accountable Care Organization (ACO) level, with analytics, patient engagement and an open framework, ensuring that geographic distance does not limit quality care availability.