Platform businesses are reshaping our economy and disrupting entire markets by seamlessly connecting buyers and sellers. However, processing payments and the exchange of value on a platform or marketplace can be challenging.
Stripe commissioned Forrester Consulting to evaluate the challenges that platforms and their sellers face, and the solutions they seek. Through a global online survey of 2,030 platform sellers and four in-depth interviews, Forrester found that platforms struggle to provide their sellers with much-needed payment capabilities, reporting, and customer support services with in-house resources alone. Meanwhile, sellers demand that platforms provide these services and will prefer platforms that are service-rich over platforms that are service-poor.
• The complexities of managing a platform force executives to divert resources, which stalls growth.
• Going global is easier said than done.
• Sellers will flock to platforms that simplify the process of sellin
Insurers have long been plagued by fraud, error, waste, and abuse in health care payments. The costs are huge – amounting to as much as 25 percent of payments made. Today’s data management and
analytics platforms promise breakthroughs by incorporating comparative and behavioral data to predict as well as detect loss in all its forms. To explore the opportunities and how insurers can capitalize on them, IIA spoke with Ben Wright, Sr. Solutions Architect in SAS’s Security Intelligence Global Practice.
We live in an age of unrivaled ecommerce opportunity. The number of new internet users is climbing by 248 million each year, equating to 7% annual growth. That figure in turn is dwarfed by booming ecommerce rates, which average out at 14% globally.
This report offers an overview of ecommerce markets across the globe, summarizing the current situation, and identifying the most effective ways to nurture business - and the customer experience - on a local and global scale.
The economic face of the APAC region is changing. While the East has long been considered a source of competitively priced raw materials and manufacturing services, the spending power of its inhabitants - and their increased fondness for international travel - has transformed it into a force to be reckoned with.
It’s estimated that, over the next five years, 88% of
the growth in the global middle class will be in the Asia Pacific region.1 If multinational companies hope to take advantage of this vast new target market, they will need to adapt their expansion strategies and offer APAC customers a tailored retail experience.
Doing business across borders presents a whole host of unfamiliar challenges to today’s merchant.
As technological advancement and increasing globalization unlock international markets,
it’s tempting to imagine that a business model successful in one region can simply be transplanted into another.
Not so. The logistics of domestic and international transactions have changed, and so too have customer expectations and preferences. Customer and merchants pain points have transformed and multiplied.
In this report, we explore some of the core challenges businesses today face in their quest to succeed in global commerce.
We offer an overview of how unified commerce can both resolve these issues and offer new advantages and standards of best practice, enabling your business to meet the demands
of tomorrow’s customer, no matter their location, preferred payment method, and mode of contact.
This white paper will describe the main problems merchants face when it comes to customer conversions and payment acceptance, and suggest solutions that will enable you to increase your conversion rate.
Your customers won't rave about a simple payment experience. They won't talk on social media about the slickness of the online checkout process, but they will make a lot of noise about a bad payment experience, and your conversion rates and sales will take a hit.
Learn how to delight your customers with our FREE insider’s guide to creating the perfect payments customer experience
obile Payments have emerged as a catalyst
for transactions across all markets.
In underdeveloped markets, mobile payment
technology is enabling businesses to sell products
and services to consumers that had previously been
out of reach.
In developed markets, it has made the process of
purchasing products and services even simpler.
PayPal, one of the most popular digital payment
solutions on the market, facilitated $66 billion in
payment volume throughout 2015, and now has
188 million active registered user accounts across
the US. Furthermore, Statista projects that mobile
payments will account for more than $210 billion in
transactions by 2019.
Mobile payment technology is a step forward in
the process of connecting businesses to the people
they are serving. However, some merchants will find
themselves miles behind their competitors by the
time the transition to mobile payments is complete.
The reason? A failure to implement the correct
mobile payment strategy.
An ever-increasing numbe
Published By: Comdata
Published Date: Jul 05, 2017
If you are involved in purchasing or financial decision-making for your company, you have likely heard the excitement
surrounding virtual credit cards (also known as electronic or epayables) over the last few years. The payment industry
is moving increasingly towards paperless vendor payments, and it is important to understand how they can benefit your
business and what to look for in a virtual payment provider as you research solutions for your business.
Published By: Ingenico
Published Date: May 02, 2018
The time of mobile point of sale (mPOS) has arrived.
While the mission to adopt EMV has dominated the payments industry over the past few
years, many hotels, resorts and casinos are now focusing their efforts on rapid planning and
implementation of mPOS strategies. A number of emerging trends are driving this new focus,
including an emphasis on enhancing guest experiences and building brand loyalty by leveraging
digital and mobile technologies.
Innovative hotels, resorts and casinos are using these solutions to create entirely new guest
experiences that improve service speed and convenience while creating distinct competitive
advantages. mPOS is increasingly becoming a key part of the picture, providing unique
opportunities to improve guest service quality and engagement, create new efficiencies and cost
savings, and strengthen their brand.
This eBook will provide an overview of those opportunities, some key trends in the hotel
& lodging industry, and guide you through the key requirem
Over the past few years, improvements in mobile devices, Wi-Fi, and
cloud computing have made mobile point of sale (POS) solutions
e ective and a ordable for businesses of all sizes.
Tablets have emerged as the most popular platform for mobile POS
solutions, and you may have already heard the buzz about them.
There’s a reason for all the hullaballoo. In addition to integrating
payments and making retail transactions more e cient than using
a traditional electronic cash register (ECR), tablet POS solutions can
provide robust management data.
A tablet POS solution makes sense for many retailers, particularly if
you’re looking to:
• replace an ECR or want to have a mobile POS in place on opening day
• unlock new pro t-making and cost-saving opportunities
• expand your business
• keep pace with ever-changing customer expectations
Figuring out which tablet POS solution is the best for your business
may seem like a huge challenge. But don’t worry. Taking the right
approach, by using too
Published By: FICO EMEA
Published Date: Sep 02, 2019
Real-time payments mean real-time fraud – how will you adapt your fraud strategies?
The roll out of real-time payment schemes has bought advantages to criminals as well as to people and businesses. Those countries that have already adopted real-time payment schemes have seen a rise in fraud including authorised push payment fraud and account takeover as well as a rise in money laundering, particularly the use of mule accounts.
This executive brief looks at the impact of real-time payments on fraud and examines the changes to fraud strategy and solutions to keep it under control including:
The need to assess payments for fraud in real-time.
How to protect customers from authorised push payment fraud.
The machine learning approaches that can underpin a successful fraud strategy that protects both banks and their customers.
Insurers have long been plagued by fraud, error, waste, and abuse in health care payments. The costs are huge – amounting to as much as 25 percent of payments made. Today’s data management and analytics platforms promise breakthroughs by incorporating comparative and behavioral data to predict as well as detect loss in all its forms. To explore the opportunities and how insurers can capitalize on them, IIA spoke with Ben Wright, Sr. Solutions Architect in SAS’s Security Intelligence Global Practice.
Published By: Vindicia
Published Date: Jun 17, 2014
Many digital offerings are sold on a subscription and recurring basis. Bring Digital Goods and Subscribers Together - this eBook gives you nine essentials for acquiring subscription and recurring revenue customers.
Published By: Vindicia
Published Date: Jun 17, 2014
The eBook ‘Digital Age / Digital Goods’ provides information on the various components you’ll want to address while you test an acquisition mix best suited for your organization, and your target audience.
Medicaid fraud is prevalent, costly and difficult to prevent. With a combination of more integrated data and advanced analytics, state agencies can turn the tables on fraudsters. They can accelerate the transition from detection to prevention, as new forms of fraud are recognized faster and fewer improper payments go out the door.
This IIA Discussion Summary explores the challenges and opportunities in preventing Medicaid fraud in an interview with SAS’ Ellen Joyner-Roberson, Principal Marketing Manager for Fraud and Security Intelligence, and Victor Sterling, Principal Solutions Architect.
What's in the white paper?
Like all areas of the finance team, the accounts payable department is tasked with working smarter and doing more with less. The challenge is that many organizations are drowning in paper invoices, spreadsheets and manual AP processes.
A digital transformation can create more automated workflows, easier tracking of payments, and more overall accountability and visibility. In addition, the data collected can support a more predictable cash flow and a stronger negotiating position with vendors.
This white paper will examine AP’s role in reimagining the entire finance process as part of the purchase-to-pay cycle, including:
• Avoiding costs of processing paper invoices and payments
• The role of the CFO in mitigating risks of manual processes
• The value of AP integration with e-payable solutions
Cloud communications provide myriad benefits for organizations, including speed of deployment, the ability to future-proof infrastructure and applications, business continuity, predictable monthly payments, and many more. Most organizations turn to the cloud in order to cost-effectively access enhanced capabilities while eliminating the complexity of deploying and managing premises-based solutions. Cloud-based contact center solutions offer additional benefits, notably the ease of adding or removing agents as needed based on fluctuating or seasonal traffic, ease of deploying remote or at-home agents, and ease of adding multi-channel services.
Published By: Progress
Published Date: Mar 26, 2018
Patients are morphing into healthcare consumers, while healthcare providers and suppliers are
simultaneously facing tighter payments. The Triple Aim is the operating beacon to deal with
this challenging operating environment. How will healthcare organizations manage? By bringing
data together from inside and outside the traditional healthcare system, and quickly delivering
solutions into people’s hands via a new generation of enterprise health clouds.
Published By: Progress
Published Date: Mar 26, 2018
Patients are morphing into healthcare consumers, while healthcare providers and suppliers are simultaneously facing tighter payments. The Triple Aim is the operating beacon to deal with this challenging operating environment. How will healthcare organizations manage? By bringing data together from inside and outside the traditional healthcare system, and quickly delivering solutions into people’s hands via a new generation of enterprise health clouds.