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Published By: M86 Security     Published Date: Feb 09, 2011
This white paper examines the Crimeware industry and the Web-based methods currently used to sustain cybercrime.
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m86 security, real-time code analysis, malware threats, cybercrime, anti-virus
    
M86 Security
Published By: SpectorSoft     Published Date: Dec 12, 2013
Detect Critical Network Events with Proactive Server Monitoring
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spectorsoft, free trial, event logs, critical network events
    
SpectorSoft
Published By: LogMeIn     Published Date: Jan 15, 2014
Today’s consumer is almost ambivalent when it comes to customer service channels; this generation of shoppers simply wants service their way. Take a look at the 2013 survey of internet shoppers.
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logmein, live chat, e-tailing, multichannel communications, live chat best practices, channel usage, channel satisfaction, chat frequency, social media, retailer response time, proactive chats, chat receptiveness, chat session, success factors, customer satisfaction, chat availability, influence on purchase
    
LogMeIn
Published By: Heroix     Published Date: Jan 23, 2013
Enterprises that adopt a proactive approach to IT resource capacity planning, using the most advanced methods and tools available, are ensuring that their IT environments are right-sized to enable corporate growth and improve company performance.
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virtualization, cloud computing, network, capacity planning, resource planning
    
Heroix
Published By: CDW     Published Date: Jul 11, 2013
In government, Big Data presents both a challenge and an opportunity that will grow over time.
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cdw, big data, electronic records, cloud, cloud services, social networks, smart sensors, business intelligence
    
CDW
Published By: McAfee     Published Date: Feb 06, 2013
Read how managing risk today means making sense of more data: vulnerability scans, application and database logs, flows, access and session records, alerts, and trending analysis.
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security connected framework, big security data, big data, log management, siem
    
McAfee
Published By: McAfee     Published Date: Feb 06, 2013
Flexible, top-rated security and high performance for proactive protection across physical and virtual infrastructure.
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hybrid data center, data center, data center security, virtualization, virtual data center, virtual machines, cloud computing, virtualized security, virtualization anti virus, hypervisors, virtual desktop security, virtual desktops
    
McAfee
Published By: McAfee     Published Date: Apr 16, 2014
Read how managing risk today means making sense of more data: vulnerability scans, application and database logs, flows, access and session records, alerts, and trending analysis.
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security connected framework, big security data, big data, log management, siem
    
McAfee
Published By: McAfee     Published Date: Nov 20, 2014
A survey commissioned by Intel Security and conducted by Evalueserve, in conjunction with the report, suggests that a majority of companies lack confidence in their ability to detect targeted attacks in a timely manner. Even companies best prepared to handle targeted attacks are taking the time to investigate high volumes of events. Key findings include 78% of those able to detect attacks in minutes had a proactive, real-time SIEM solution.
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siem, incident response, ir capabilities, threat intelligence, indicators of attack, indicators of compromise, foundstone, ioas, iocs, evalueserve, real-time siem
    
McAfee
Published By: Compuware     Published Date: Aug 30, 2013
Highly complex, modern applications are being brought to market faster than ever before. With DevOps accelerating release cycles, it’s harder than ever before to find and fix performance issues from reaching production. This paper discusses the selection requirements and benefits for a common APM platform to be used for proactive lifecycle-based performance management across development, test and production.
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Compuware
Published By: LogMeIn Rescue     Published Date: Oct 21, 2013
Customer service has evolved from a reactive activity viewed largely as a cost center-based tactical necessity, to a proactive management task that can in many ways set a company apart from the competition. At the same time, the channels by which customers receive support are growing and fragmenting very rapidly. The telephone is still the primary mode of support, but is steadily declining as text, social media, chat, knowledge bases, email and online communities provide new avenues for customers to get the help they need. Some organizations are embracing this evolution by implementing technologies that enable them to interact with customers regardless of the channel or the device they’re using. This approach not only improves customer service, but also boosts the brand image and helps companies achieve broader business goals.
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logmein, infoworld, customer service, customer support, support, support strategy, social media, mobile support, email support, remote pc access software, remote desktop connection, remote computer support, customer support channels
    
LogMeIn Rescue
Published By: Cisco     Published Date: May 14, 2015
Imaginez une équipe IT moins réactive et plus proactive, moins tactique et plus stratégique. Une entreprise qui anticipe les besoins, formule des recommandations proactives et répond à de nouvelles demandes et opportunités promptement et avec efficacité, tout en établissant des partenariats entre les entités commerciales.
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cloud computing, erp, productivity, applications, efficiency, cisco
    
Cisco
Published By: Cisco     Published Date: Dec 21, 2016
Today’s corporate networks are more important to business objectives than ever before. Consequently, greater amounts of sensitive data traverse both wired and wireless networks. This plethora of valuable data in today's enterprise attracts an increasing number of hackers and malware applications. However, the inherent connected intelligence and distributed nature that makes the network a treasure trove for cybercriminals can also empower the network to be a proactive security tool. Through traffic visibility, and segmentation, today's enterprise network can prove itself to be a sensor and enforcer for security
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Cisco
Published By: HP     Published Date: Oct 29, 2014
Tired of dealing with ID10T errors? Wouldn't life be easier if you reduced the number of ID10T errors and focused more on the critical issues? HP Service Anywhere seamlessly connects service quality, customer satisfaction and staff efficiency through its easy-to-use social collaborative capabilities. The only service desk with embedded Big Data technology, HP Service Anywhere delivers connected intelligence to IT and business users to support proactive problem solving and actionable analytics.
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itsm, itil, saas help desk, itil service desk, itil service management, itil change management, itil problem management, hp service anywhere
    
HP
Published By: ServiceNow     Published Date: Oct 11, 2017
For years, companies have used CRM as the software of choice to manage customer engagement and information, in an attempt to deliver a great customer experience. Managing the front end of the engagement process is important. However, delivering proactive customer service – that prevents and resolves issues – requires much more than that. At ServiceNow, we believe that it is time to rethink the fundamentals of CRM and customer service and we invite you to explore the new strategies, processes, and technology presented in this toolkit. Doing so will enable your customer service teams to connect seamlessly with other departments and deliver the effortless and proactive service experience your customers expect. We hope you find the collection of research reports and whitepapers valuable.
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ServiceNow
Published By: ServiceNow     Published Date: Oct 11, 2017
Customer service and contact centers are on the front lines representing organizations. Their successful handling of service issues helps deliver on the promise of a great customer experience. To continue meeting the demands of customers — while fulfilling the organizational goal of delivering a differentiated service experience — the modern customer service organization requires a seamlessly integrated front-office to back-office enterprise applications architecture and set of processes. As products and services become more technical in nature — think IoT devices — this interconnectedness is essential. Systems and customer support staff must be informed and enabled through technology to provide a contextualized experience that meets the customer's needs. Consistency across channels, proactive service, knowledge of a customer's past service requirements, technical skills, and rapid assessment and response will be essential requirements for modern customer service, which in turn creates
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ServiceNow
Published By: SAP     Published Date: Feb 26, 2016
Get better results by driving alignment, optimizing performance, and accelerating growth. Is your business prepared for the way we'll work in the future? To stay ahead of the competition you need a proactive, integrated approach to your entire talent management lifecycle. SuccessFactors offers a full suite of talent solutions to help you. • Attract, engage, select, and hire the right talent • Get your new hires up to speed in record time • Provide continuous performance management • Reward and retain your top talent • Identify and anticipate talent gaps • Provide learning anywhere, any time • Get content as a service • Harness the power of collaboration
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sap, talent management
    
SAP
Published By: AWS     Published Date: May 31, 2018
Effective security for cloud-hosted web applications requires full visibility into the environment in which the apps live and the potential exposure to vulnerabilities — and to do so consistently, while proactively monitoring for attacks without causing delays in application development and delivery. Cloud adoption means that a focus on perimeter security is not sufficient and may even be obstructive, because it can impact application performance and availability. By completing this form, I agree that I'd like to receive information from Amazon Web Services, Inc. and its affiliates related to AWS services, events and special offers, and my AWS needs by email and post. You may unsubscribe at any time by following the instructions in the communications received. Your information will be handled in accordance with the AWS Privacy Policy. https://aws.amazon.com/privacy/
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AWS
Published By: Kronos     Published Date: Jul 26, 2017
The results of a 2016 study on employee burnout conducted by Kronos and Future Workplace show that 95 percent of HR leaders agree that burnout affects employee retention. Although serious, the issue of burnout isn’t insurmountable if organizations are proactive in addressing its causes. The implementation of new workforce technology with flexible scheduling capabilities and workforce analytics can help stop burnout before it starts.
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employee satisfaction, employee retention, technology, workforce analytics, burnout
    
Kronos
Published By: Anaplan     Published Date: Mar 29, 2018
IDC believes that digitization and the 3rd Platform are driving enterprise leaders to consider significant upgrades to their business systems. Included in this list of systems are enterprise planning and performance management solutions. New tools must be fast and flexible to connect data from throughout an organization and continuously synchronize plans with changing market conditions. Organizations with planning and performance management needs should proactively evaluate connected EPM solutions as a central component of their digital enterprise strategies.
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enterprise, management, solutions, data, organization, solutions
    
Anaplan
Published By: ChannelAdvisor     Published Date: Jan 17, 2019
"If you’re an online retailer, you’re already familiar with the selling power of Amazon. With more than 310 million active user accounts and 44% of all online retail sales in the US going through the marketplace, this e-commerce giant’s influential position continues to expand. But for brands and retailers that want to succeed on Amazon, simply listing your products on the site is not nearly enough. In addition to being proactive and up-to-date with Amazon’s ever-evolving trends and requirements, you must also take steps to ensure your products and brand stay one step ahead of competitors. In this eBook, we’ll share some of the most important strategies that online retailers and manufacturing brands should employ to succeed on Amazon including how to optimize your search terms and listings, maximize your advertising options, keep your products competitive and more.
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ChannelAdvisor
Published By: Recorded Future     Published Date: Feb 13, 2019
There are plenty of misconceptions about what threat intelligence is. The most common (but slightly misguided) assumptions risk leading many security pros to believe that threat intelligence doesn’t have an advantage to bring into their particular role. In this white paper, explore how threat intelligence can be operationalized in a variety of roles, demonstrating the central part it can play in a proactive security strategy. You’ll also uncover: • Key threat intelligence attributes to power vulnerability management • 4 major challenges for incident response teams • 3 threat intelligent commandments • 4 pain points identified by security leaders And more
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Recorded Future
Published By: Recorded Future     Published Date: Feb 13, 2019
There are plenty of misconceptions about what threat intelligence is. The most common (but slightly misguided) assumptions risk leading many security pros to believe that threat intelligence doesn’t have an advantage to bring into their particular role. In this white paper, explore how threat intelligence can be operationalized in a variety of roles, demonstrating the central part it can play in a proactive security strategy. You’ll also uncover: • Key threat intelligence attributes to power vulnerability management • 4 major challenges for incident response teams • 3 threat intelligent commandments • 4 pain points identified by security leaders And more
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Recorded Future
Published By: McAfee EMEA     Published Date: Nov 15, 2017
Machine learning offers the depth, creative problem-solving capabilities, and automation to help security organizations gain significant ground against attackers. It’s a powerful tool for processing massive amounts of data for the purpose of malware classification and analysis, especially for unknown threats. Through supervised learning, human researchers can continually develop new training models that expand the understanding and competency of machine learning systems.
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analytics, security, problem solving, creative, data, researching, malware
    
McAfee EMEA
Published By: Dell Software     Published Date: Jul 24, 2012
Quest Workspacetm Help Desk is a robust help desk solution for small to medium-sized businesses with complex network environments. It provides a powerful combination of management features integrated with a best-of-breed IT help desk platform. Use the help desk software to manage the ticket system workflows, dashboards, reporting and end-user self-service portals. Use the embedded management features within the help desk platform to proactively manage network events, desktops, servers and applications as well as resolve issues faster and more effectively.
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help desk, active directory, resolve issues, reports, windows, iphone, priorituze requests, auto escalation, organizational data, customize reports, cuztomize dashboards, data fields, scriptlogic, quest software, itil, service levels, proactive event management
    
Dell Software
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