IT groups must support many applications and servers across multiple platforms that frequently operate independently of each other. However, coordinating job scheduling across all these applications and networks is often required to optimize resource utilization. The traditional approach of applying more staff, toolkits, and rudimentary scheduling software to cobble together automated batch processing solutions becomes cost-prohibitive, inefficient, and error-prone, as the number of moving parts increases and the environment becomes more heterogeneous.
Computing jobs are expected to run smoothly in the background all the time, but administrators know it is not that easy. BMC’s Control-M solution supports and simplifies processes that lead to efficient and reliable workload automation.
Learn how to ensure a positive customer experience outcome by establishing a reliable business process automation (BPA), which will support your customer’s personalized interactions and adapt to changing conditions in the marketplace.
To put it carefully, certain technology decisions at the federal level since 2002 have been questionable. But citing new “Cloud First” policies for implementations in government contact centers, data centers, and federal agencies, cloud initiatives are now showing value by way of cost reductions and broader functionality. Abdo Rabadi of Blue Kite Consultants and Mechele Herres of Interactive Intelligence say even more benefits of the cloud await. Read how the federal government can best achieve them.
Today, business process automation isn’t just about efficiency, it’s about operating a business for your customers. To ensure a positive customer experience, a process must trigger an automated action, and automation must then manage the experience across multiple channels, personalize the customer’s interaction, and predict the best next actions. Read more, from Chris Thalassinos, Mahnaz Meshkati, and Frank Chiu of Communications Intelligence Group, and Brad Herrington of Interactive Intelligence.
This white paper will discuss how intelligently integrating the right people, processes, and technology automation solutions can help you overcome these obstacles. Combining this integration with a tested and proven best practice framework, such as ITIL, enables IT organizations to reduce costs, improve operational efficiency, elevate service quality, and demonstrate the value IT brings to the business.
IBM Rational Testing Solutions for SOA help software delivery and QA teams to improve the quality of SOA solutions, by automating the creation, execution and analysis of functional, regression and performance tests of non-GUI business processes and services. In this webcast, we will demonstrate the benefits of IBM Rational Testing Solutions for SOA.
Portals are becoming integral enablers of business and IT innovation for many organizations. From first-generation content aggregation portals to more sophisticated enterprise process portals, organizations have used portal solutions to improve productivity, streamline business processes, enable new Web-based product and service delivery models, and provide IT with a powerful platform for new and composite application development.
Watch an overview of IBM Information Server FastTrack, a revolutionary new module of the IBM Information Server. IBM Information Server FastTrack was designed to help enterprises of all sizes maximize team collaboration, facilitate automation and help ensure projects are completed successfully and on time. By creating an integrated environment that includes business analysts, developers and data modelers, Information Server FastTrack accelerates collaborative development across user roles, products and geographies.
Intel faces a familiar challenge: do more with less. With compute capacity growing exponentially and chip size expectation shrinking, the new 5500 series delivers on both fronts. This white paper delivers test results that show increased performance and speed along with greater efficiency.
Even with increased start-up costs, higher-end processors can offer a lower TCO thanks to better performance. This white paper shows detailed comparisons between higher- and lower-end servers with surprising results—including a 42% lower TCO and 87% faster performance for the higher-end processor.
Server sprawl can divert valuable time and resources away from pursuing your core business goals. This white paper will show how System z can give you the visibility, control and automation your business needs to become more successful.
No enterprise is an island. Goods and services flow in from suppliers. When you include suppliers of wares for raw material extractors, along with recyclers that turn consumer and commercial waste into new raw materials and finished goods, it is a supply chain with no beginning and no end.
Listen in as Andras Cser, Principal Analyst at Forrester Research, speaks about trends he is seeing in the Identity & Access Management (IAM) market, and specifically about the challenges and benefits of user provisioning.