Workforce management and the pursuit of productivity have formed a consistent pain point for hospitals for several years. The Affordable Care Act has only exacerbated the problem, increasing the demand on providers as the number of insured grows and the bar continues to rise on quality of care. According to a recent HealthLeaders Media Council survey, workforce productivity and acuity-based staffing will continue to be top priorities this year. Karlene Kerfoot, PhD, chief clinical integration officer at API Healthcare, says the survey results indicate a shift taking place as workforce management initiatives are expected to deliver more than reduced labor costs.
Electronic health record (EHR) system implementation is one of the largest IT investments most healthcare systems have ever made but it’s success is largely dependent upon the data which feeds it. One the main data sources for the EHR is the item master, which drives not only supply chain processes but also a broad range of clinical and financial functions. Only with a clean, accurate and complete item master can a healthcare organization trust the outputs generated from its EHRs – from evaluating the clinical effectiveness of products to securing reimbursements. Learn how to execute a master data management strategy to derive the greatest value from your EHR investment.
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Artificial Intelligence (AI) is evolving at a rising pace, now able to mine vast amounts of data and learn from experience, with the potential to reshape entire industries. One application of this technology is to streamline how businesses interact with their customers, through 'chatbots'.To look at how chatbots will change certain aspects of doing business, such as customer service, Ceylon FT also weighed in with Oracle's Vice President of Product Management, Suhas Uliyar, for his insight on the matter.
Published By: Zendesk
Published Date: Jan 19, 2018
The start of a new chapter of your business, whether you're moving upmarket or adding products and features, is a great time to scale your customer service operations in a smart way.
We know customers prefer self-service, via a knowledge base, if one is available. A Gartner report estimates that CIOs can reduce customer support costs by 25% or more when proper knowledge management discipline is in place.
If you've been on the sidelines waiting to take the self-service leap, this white paper will prove that you and your agents already partake in the activities needed to offer great self-service, every single day.
Published By: Zebra ABM
Published Date: Dec 14, 2017
Meet the demands of your highest-volume POS lanes with Zebra MP7000 next generation multi-plane 1D/2D imager. The MP7000 is loaded with features that take scanning performance and simplicity to the next level, enabling faster-than-ever checkout in cashier-manned and self-checkout lanes, improving cashier productivity, POS throughput and the shopper experience. A smart investment, the MP7000 offers an unmatched industry-best total cost of ownership (TCO) by delivering maximum uptime and minimum power consumption in an easy-to-service design with fewer parts and components. And with Zebra's complimentary powerful management applications, you can remotely manage all of your MP7000s, no matter where they are located.
58% of executives believe their current performance management approach neither drives engagement nor leads to high performance. It’s high time to make some changes and adapt performance management strategies to better reflect the changing dynamics of the modern workforce and ensure employees reach their potential.
Check out “10 Counterproductive Performance Management Assumptions You're Still Making” and see how you can improve your talent development initiatives to increase the productivity and impact of your employees. In this ebook, we'll touch on:
• how goals are set and achieved
• flaws and biases in manager's assessments
• what truly motivates employees
• and more
Download your copy and get started!
We have a world of technology at our fingertips, but is it actually leading to stronger, more agile organisations? How do these new tools serve as the catalysts for more productivity and greater executions of companies’ larger marketplace ambitions? In the brief "4 Trends Redefining Performance Management,” we cover:
1. Embracing the Digital Transformation
2. Rethinking Performance Management
3. Rising Employee Engagement
4. Business Insights
Download the brief to learn how you can expand HR's role in boosting company success.
Improved business productivity often requires more efficient IT and more efficient IT cannot be achieved without a better understanding of the way business services are run and delivered. Configuration Management Databases (CMDBs) have emerged as a central component for Information Technology Infrastructure Library (ITIL) and business service management (BSM).
Published By: Zynapse
Published Date: Sep 10, 2010
UNSPSC enables preference item management, better spend analysis, supply standardization and information control.
Whether you are deliberating on the need for a common product and classification standard for your company, or are an advanced UNSPSC adopter, we hope that "Adopting UNSPSC" will answer some of your questions and perhaps help you in some way to improve your purchasing and supply management processes.
Published By: HPE Intel
Published Date: Jan 11, 2016
While flash storage can enhance the performance of your applications, there are three potential roadblocks to realizing the full value from a flash investment:
• Storage network capacity
• Storage architecture
Vish Mulchand is Senior Director of Product Management and Marketing for Storage, Hewlett Packard Enterprise.
IT complexity leads to wasted effort, time, or expense. Drive up productivity with HP ProLiant Gen9 servers for small and midsize businesses to simplify your infrastructure, resulting in better performance and scalability with easier management.
Published By: Pentaho
Published Date: Nov 04, 2015
This report explains the benefits that Hadoop and Hadoop-based products can bring to organizations today, both for big data analytics and as complements to existing BI and data warehousing technologies based on TDWI research plus survey responses from 325 data management professionals across 13 industries. It also covers Hadoop best practices and provides an overview of tools and platforms that integrate with Hadoop.
The demands on IT today are staggering. Most organizations depend on their data to drive everything from product development and sales to communications, operations, and innovation. As a result, IT departments are charged with finding a way to bring new applications online quickly, accommodate massive data growth and complex data analysis, and make data available 24 hours a day, around the world, on any device. The traditional way to deliver data services is with separate infrastructure silos for various applications, processes, and locations, resulting in continually escalating costs for infrastructure and management. These infrastructure silos make it difficult to respond quickly to business opportunities and threats, cause productivity-hindering delays when you need to scale, and drive up operational costs.
Published By: Riverbed
Published Date: Jan 25, 2018
"When apps run efficiently, employees are more likely to use them.”
The promise of unified communications (UC) is that it is supposed to increase efficiencies and make internal operations more seamless. But that only happens when it’s working properly.
According to Robin Gareiss, president and founder of Nemertes Research, “Companies devote 33% more IT staff to managing IP telephony and 31% more to UC when they don’t use monitoring tools. The tools are instrumental to identifying, isolating, and resolving performance issues—and preventing them from happening again. When apps run efficiently, employees are more likely to use them.” That’s one reason 36% more people actually use UC in large companies that use monitoring tools.
Join Robin Gareiss, president and founder, Nemertes Research and David Roberts, director of product management, Riverbed, as they explore the different approaches to monitoring UC—network probes vs endpoint telemetry—and why taking a combined approach helps you
Published By: MobileIron
Published Date: Feb 17, 2015
Ready or not, the global mobility trend is forcing enterprises to enable a mobile workforce with business productivity tools on any device, regardless of the underlying operating system. As IT is quickly impacted by end-user technology decisions, enterprises can no longer ignore this reality, especially given the explosive global demand for mobile devices. This guide offers practical, step-by-step insight that can help any organization accelerate their journey to becoming a Mobile First enterprise by providing a detailed, best-practice deployment process and recommendations for finding the right enterprise mobility management (EMM) provider.
Published By: Delphix
Published Date: May 03, 2016
Today's test data management (TDM) solutions force teams to work with compromised data sets, and push testing to too late in the software development lifecycle. The end result is rework, delayed releases, and costly bugs that cripple production systems. Furthermore, prevailing approaches to test data management - including subsetting, synthetic data, shared environments, and standalone masking--represent flawed solutions that fail across one or more key dimensions.
Replacing an aging desktop fleet is an important investment in your business. Faster and more reliable systems that offer the latest technology provide your employees an opportunity to be more productive with less waiting while they work. New desktops also benefit your IT staff, with significantly lower power costs and support for out-of-band management to reduce costly desk side visits.
Windows 8.1 is ready to give your business the tools you need to meet your workers' changing IT needs in a way that's reliable, productive and secure. Designed to respond equally well to touch as it does to a keyboard and mouse, read this paper to learn more about how the new Windows addresses today's workforce needs by enhancing mobile productivity, end-to-end security, and addresses virtualization and management advancements.
While Windows 7 and Windows XP continue to dominate the market, Windows 8 adoption has been fairly slow, especially in the enterprise. The end of support for Windows XP now creates a season of needed change. Prepare now to address both the challenges and opportunities of this wave of OS migrations by downloading this IT handbook. Read it for insights into planning and preparation, hardware and software compatibility considerations, as well as end user training and implementation.
Many enterprises, educational institutions, and government agencies find themselves still managing both legacy end-user hardware and an antiquated OS. The time has come to move to modern Windows options and given the gamut of robust computing hardware, upgrading both at once simply makes good sense. Download this paper to discover how your organization can benefit from the combination of reduced staff costs, fewer operational problems, lower operational costs and improved productivity, the organization realizes significant cost savings.