The patient access process has traditionally been highly fragmented. Integrating disparate systems into a single workflow interface can simplify the registration and financial clearance process, resulting in a reduction of bad debt, increased point-of-service cash and improved patient satisfaction. Read to find out how patient access workflow technology can streamline your front-end process and improve satisfaction for your patients.
As channels fragment and consumer identities multiply, businesses are struggling to achieve a single customer view. This guide provides actionable strategies to achieve this “holy grail” to better understand your audience, build relevant experiences and grow customer relationships.
Get tactics and examples to help you:
Identify your customers across channels and devices
Manage today's volume and variety of customer data
Integrate and apply data across marketing campaigns
Build more personalized customer journeys
Marketers are struggling to connect with consumers across all available outlets while still providing an aligned customer experience. The white paper examines three key ways to create a successful omni-channel experience while establishing cohesive brand and customer identities.
Learn how to:
Develop an interactive mobile strategy
Streamline physical and digital interactions
Engage customers across channels