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Published By: RelayHealth     Published Date: Jun 16, 2015
Healthcare providers should complete payer testing soon and use testing insights to focus ICD10 preparation efforts.
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RelayHealth
Published By: RelayHealth     Published Date: Nov 18, 2015
Denials are a pervasive and persistent problem. There is no single root cause for denials, and problems that lead to a denied claim occur throughout the revenue cycle. Read our whitepaper to discover how to analyze, prevent and manage denials.
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RelayHealth
Published By: RelayHealth     Published Date: Mar 23, 2016
U.S. healthcare providers are venturing into the treacherous waters of value-based care, and many are starting their voyages in leaky boats, according to a recent survey of industry executives conducted by HealthLeaders Media and sponsored by RelayHealth.
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RelayHealth
Published By: RelayHealth     Published Date: May 15, 2015
Today, healthcare providers need payment clarity – visibility into when and how much they will be paid, by whom, and the ability to better navigate the many obstacles to payment. To learn more, Download the new whitepaper from RelayHealth Financial.
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RelayHealth
Published By: RelayHealth     Published Date: Aug 21, 2015
Read Part 1 of the Revenue Cycle Management Peer-to-Peer series authored by Cathy Dougherty, VP of Revenue Cycle Management at Gwinnett Health System. In this article, Cathy discusses how Gwinnett Hospital System handles the business side of caring by helping patients to understand and plan for what they owe, resulting in a positive and satisfying financial patient experience - See more at: http://www.relayhealth.com/solutions/financial-solutions
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RelayHealth
Published By: RelayHealth     Published Date: Oct 15, 2015
Investing in healthcare benefits education and outreach for consumers can pay big dividends in the form of financial patient satisfaction and loyalty when those consumers become patients. Read this article to learn more.
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RelayHealth
Published By: RelayHealth     Published Date: Mar 29, 2013
Operating Rules Countdown: Enforcement Action Began April 1 - The Centers for Medicare and Medicaid Services (CMS) announced in January that enforcement action for Phase I and II Operating Rules was delayed until March 31, 2013. This phase of Operating Rules is related to enhanced delivery and content of eligibility and claim status responses.
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operating, medicare, services, rules, eligibility, claim
    
RelayHealth
Published By: RelayHealth     Published Date: Apr 01, 2013
Statements can be a great opportunity to improve the patient experience and expedite collections, or they can lead to frustrated patients, lower self-pay revenue and increased bad debt. As pioneers of the healthcare industry’s patient-friendly initiative nearly 10 years ago, RelayHealth continues to research and innovate. Its most recent patient focus group provided input on how statement design impacts their satisfaction with the hospital, post-discharge experience and willingness to pay. Learn the critical components to creating patient statements that get results and help compel patients to pay: Download the 10 Keys to Creating Engaging Patient Statements today.
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statements, patient statements, healthcare, collection, patient experience, care coordination, financial / revenue cycle management, claims processing
    
RelayHealth
Published By: RelayHealth     Published Date: Apr 01, 2013
RelayHealth's Vice President, Business Analytics, Jason Williams examines how healthcare organizations can better set strategies by focusing on key decision points and adding data from real-time sources to what they have already collected.
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ecosystem, healthcare, real-time data, data, analysis, decision making, business analytics, electronic health records
    
RelayHealth
Published By: RelayHealth     Published Date: Apr 01, 2013
This eBook, Accelerate Cash Flow: Optimizing Your Two Sources of Revenue, provides several best practices for you to review and incorporate into your revenue cycle process. Please download the eBook to learn more helpful tips.
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healthcare, revenue, revenue velocity, revenue cycle, financial performance, process management, cash flow, enterprise resource planning
    
RelayHealth
Published By: RelayHealth     Published Date: Apr 01, 2013
Many hospitals are implementing patient engagement strategies to help improve care outcomes and engaging financially with patients can also yield significant benefits for patients and providers. Financial patient engagement includes educating and communicating with patients at every point in the revenue cycle – pre-service, point of service and post-service – to facilitate higher collections and help improve patient satisfaction. Because these points in the revenue cycle stretch across many departments such as patient access, financial services, call centers and third-party collection agencies, a single, integrated solution that connects all parties involved and provides comprehensive data is critical.
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healthcare, patient engagement, financial, collection, revenue, revenue cycle management, patient satisfaction, finance
    
RelayHealth
Published By: RelayHealth     Published Date: Apr 01, 2013
Credible, Defensible Estimates - More Accurate Upfront Financial Calculations Bring Increased Revenue, Satisfaction With Entire Care Experience
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healthcare, patient engagement, financial, collection, revenue, revenue cycle management, patient satisfaction, finance
    
RelayHealth
Published By: RelayHealth     Published Date: May 31, 2013
Join RelayHealth for a recorded Healthcare Finance News webinar, Accelerating Service-to-Payment Velocity. With all of the changes happening in healthcare today, some things do remain the same. Your two primary sources of cash are still patients and third-party payers. While patient financial responsibility is rapidly increasing, a large percentage of revenue still flows in via governmental payers and commercial health plans.
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accelerate payment, payment resolution, service-to-payment velocity, claims data, continuing education credit, financial / revenue cycle management, claims processing, electronic health records
    
RelayHealth
Published By: RelayHealth     Published Date: Jun 10, 2013
Consumers have increasingly become more educated about their healthcare choices and economically vigilant about the costs. In a HealthLeaders Media podcast, David Dyke, Vice President of Revenue Cycle Systems for RelayHealth, explains that when healthcare systems capitalize on patients' expectations, balance sheets and improve patient satisfaction scores.
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revenue cycle, healthcare costs, patient satisfaction, financial counseling, enterprise resource planning, care coordination, financial / revenue cycle management, claims processing
    
RelayHealth
Published By: RelayHealth     Published Date: Jul 08, 2013
Helping you keep your finger on the pulse of the revenue cycle
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revcycle report, payer payment resolution, payment velocity, patient service, payer reimbursements, revenue cycle, relayanalytics pulse
    
RelayHealth
Published By: RelayHealth     Published Date: Jul 08, 2013
Often, a hospital’s revenue cycle is comprised of several departments that are managed and monitored separately. The lack of visibility of overall performance can impact cash flow and the patient experience. RelayHealth financial solutions offer a panoramic view of the revenue cycle while also providing the ability to drill down for microscopic focus on certain challenges. Using analytics to identify and prioritize improvement opportunities, financial executives can then implement RelayHealth’s other revenue cycle solutions to help solve problems and improve financial outcomes.
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revenue cycle, patient experience, relayanalytics
    
RelayHealth
Published By: RelayHealth     Published Date: Mar 29, 2013
Atlantic Health System, based in New Jersey, led an initiative to connect healthcare providers with one another and with patients to improve care coordination and patient engagement.
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care coordination, patient engagement, relayhealth, atlantic health system, hio, financial connectivity, claims processing, account resolution
    
RelayHealth
Published By: RelayHealth     Published Date: Mar 29, 2013
Widespread electronic health record (EHR) adoption has ushered in a pivotal moment in laying the groundwork for health information exchange (HIE).
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meaningful use, hie, health information exchange, ehr, electronic health records, connectivity, care coordination, population health
    
RelayHealth
Published By: RelayHealth     Published Date: Mar 29, 2013
Connecting clinical and pharmacy networks so community pharmacies can contribute to improved patient care and participate in new care delivery models.
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clinincal integration, pharmacy integration, longitudinal patient record, medication adherence, care coordination, patient engagement, health information exchange (hei), electronic health records
    
RelayHealth
Published By: RelayHealth     Published Date: Mar 29, 2013
Pharmacies must look beyond automation of traditional processes, like prescriptions and communication toward two-way, interactive connectivity, giving the pharmacy the capability to both view and populate the patient’s community health record.
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clinical integration, pharmacy integration, longitudinal patient record, medication adherence, enterprise resource planning, care coordination, claims processing, electronic health records
    
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