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Published By: Citrix Online     Published Date: Jun 09, 2010
This new TSIA white paper provides an overview of Web collaboration, explores how companies are utilizing its capabilities within technical support and details its business value.
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citrix gotoassist, remote support platform, web collaboration
    
Citrix Online
Published By: ScriptLogic     Published Date: Aug 30, 2010
Organizations need a comprehensive solution to cope with the many challenges present in managing Windows desktops. Desktop Authority enables organizations to centrally configure, manage, secure and support desktops from a simple, easy to use interface. It provides the most flexible and granular control over desktops and user settings in the market today no product can offer.
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scriptlogic, desktop authority, computer-based management, desktop management tool, validation logic, software deployment, reporting, remote support
    
ScriptLogic
Published By: ScriptLogic     Published Date: Aug 30, 2010
Small to medium businesses experiencing network downtime can cost as much 3% of annual revenues. It is critical that you have a help desk solution that can help efficiently track, identify and resolve issues as quickly as possible. Help Desk Authority® provides best-of-breed ticket workflows, dashboards and reporting with advanced automation and self-service functions to enable IT to focus on more important issues.
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scriptlogic, help desk authority, lifecycle, optimization, remote support, data tracking
    
ScriptLogic
Published By: ScriptLogic     Published Date: Nov 14, 2011
Security Explorer provides IT administrators with one platform to completely manage access controls and security across a Windows network environment.
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scriptlogic, desktop authority, computer-based management, desktop management tool, validation logic, software deployment, reporting, remote support
    
ScriptLogic
Published By: Citrix Systems     Published Date: Dec 10, 2015
Simple, secure ways to deliver a great experience for remote users.
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citrix, remote access, mobile workstyles, multidevice, security, productivity
    
Citrix Systems
Published By: Zebra     Published Date: Jul 10, 2014
In this paper, Zebra shows how a solid device management solution can provide consistency and visibility into device status to maximize uptime and business efficiencies. Ensuring visibility of all assets whether they are directly on premise or at remote locations is another key benefit-for both IT and finance. Doing so helps maximize productivity where the devices are used, streamlines inventory management and compliance operations, and helps to create a more agile enterprise.
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zebra, device management, centralized device management, finance, compliance operations, agile enterprises, device status
    
Zebra
Published By: LogMeIn     Published Date: Jul 13, 2012
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.
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helpdesk, mobility, remote workforce, corporate firewall, legacy support tools, cost-saving
    
LogMeIn
Published By: LogMeIn     Published Date: Jul 13, 2012
This guide will identify some key ways to keep the Service Desk human and ensure that customer service stays at the front and center of everything that the Service Desk does.
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helpdesk, customer support, customer service, it support, it organizations, itsm software, service desk industry, remote suppor, human support
    
LogMeIn
Published By: IBM     Published Date: Jan 09, 2013
Today's office is everywhere. Remote devices have created a 24/7, instantaneous response, work environment. Challenging economic times have facilitated a do more with less corporate mentality.
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experience, employee, web experiences, simplify, ibm intranet experience suite
    
IBM
Published By: Intel     Published Date: Aug 10, 2012
Remote computer repair is easier with Intel® CoreT vProT technology. IT professionals can remotely diagnose and repair PCs to get users back to work fast
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remote repair, it management, operatin systems, pc repair, enterprise security, it managers, productivity, cloud storage, virtualization
    
Intel
Published By: Intel     Published Date: Aug 10, 2012
Intel AMT configuration is the gateway to manageability enabling time and cost-saving capabilities to manage and secure our PCs across the enterprise.
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it management, remote diagnoses, reimaging, pcs, intel, enterprise securirty, save time, save money, cloud computing, virtualization
    
Intel
Published By: Intel     Published Date: Aug 10, 2012
Learn how Intel Core vPro with SCS8.0 can help make Setup easy with an array of features from scanning to applying patches right from IT desk.
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it management, remote diagnoses, reimaging, pcs, intel, enterprise security, save time, save money, cloud computing, virtualization
    
Intel
Published By: Intel     Published Date: Aug 10, 2012
CoreT vProT processors helps IT deliver off-hour patching and repairs by remotely power cycle client PCs to enable a greener energy management.
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it management, remote diagnoses, reimaging, pcs, intel, enterprise security, save time, save money, cloud computing, virtualization
    
Intel
Published By: Intel     Published Date: Aug 10, 2012
3rd generation Intel® CoreT vProT helps IT to deliver crimeware protection and unprecedented embedded security for your clients and business data
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it management, remote diagnoses, reimaging, pcs, intel, enterprise security, save time, save money, cloud computing, virtualization
    
Intel
Published By: Intel     Published Date: Aug 10, 2012
See why 3rd generation Intel® CoreT vProT processors are ideal for Windows 7 security in your demanding and fast moving business environment.
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it management, remote diagnoses, reimaging, pcs, intel, enterprise security, save time, save money, cloud computing, virtualization
    
Intel
Published By: Intel     Published Date: Aug 10, 2012
What is Intel® CoreT vProT technology? Learn about the security and manageability features that deliver a secure and efficient IT environment.
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it management, remote diagnoses, reimaging, pcs, intel, enterprise security, save time, save money, cloud computing, virtualization, animation
    
Intel
Published By: Intel     Published Date: Aug 10, 2012
Managed PKI solutions from Symantec use 3rd generation Intel Core vPro processors to deliver the same level of security as smart card technology.
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it management, remote diagnoses, reimaging, pcs, intel, enterprise security, save time, save money, cloud computing, virtualization
    
Intel
Published By: Intel     Published Date: Aug 10, 2012
Citrix Xenclient provides local virtual desktop technology that protects sensitive data on laptops, even for disconnected users.
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it management, remote diagnoses, reimaging, pcs, intel, enterprise security, save time, save money, cloud computing, virtualization
    
Intel
Published By: Intel     Published Date: Aug 10, 2012
An in-depth look at how McAfee Deep Defender and DeepSAFE work with the Intel hardware features to run beyond the OS to detect covert stealth attacks.
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it management, remote diagnoses, reimaging, pcs, intel, enterprise security, save time, save money, cloud computing, virtualization
    
Intel
Published By: Intel     Published Date: Aug 10, 2012
Learn about Intel IPT with Public Key Infrastructure including protected transaction display as well as One Time Password (OTP).
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it management, remote diagnoses, reimaging, pcs, intel, enterprise security, save time, save money, cloud computing, virtualization
    
Intel
Published By: Intel     Published Date: Aug 10, 2012
Intel® CoreT vProT Processor Comparison provides a Good, Better, Best guide for selecting the best processors to power your business PCs
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it management, remote diagnoses, reimaging, pcs, intel, enterprise security, save time, save money, cloud computing, virtualization
    
Intel
Published By: Intel     Published Date: Aug 10, 2012
McAfee and Intel multilayer security solutions bring fresh innovation to endpoint protection to secure the future of computing and the Internet.
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it management, remote diagnoses, reimaging, pcs, intel, enterprise security, save time, save money, cloud computing, virtualization
    
Intel
Published By: Intel     Published Date: Aug 10, 2012
Find the Intel® desktop processor to meet your business needs with this interactive desktop processor comparison tool
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it management, remote diagnoses, reimaging, pcs, intel, enterprise securirty, save time, save money, cloud computing, virtualization
    
Intel
Published By: Intel     Published Date: Aug 10, 2012
Find the Intel® laptop processor to meet your business needs with this interactive laptop processor comparison tool
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it management, remote diagnoses, reimaging, pcs, intel, enterprise security, save time, save money, cloud computing, virtualization
    
Intel
Published By: CDW     Published Date: Apr 04, 2016
The EMC VNX family delivers industry-leading innovation and enterprise capabilities for file and block storage in a scalable, easy-to-use unified storage solution. VNX storage combines powerful and flexible hardware with advanced efficiency, management, and protection software to meet your economical, and performance needs. With the VNX you can consolidate multiple workloads and still enjoy the best economics for yoru virtual and physical applications without compromise. The VNX allows you to enjoy the performance of flash at the cost-effectiveness of disk for all your mixed workloads. With industry leading application integration, you can start small and scale to multi-petabyte environments, you can utilize automated storage tiering, encryption, local and remote protection all while knowing that VNX is trusted by tens of thousands of customers.
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storage management, performance management, best practices, application integration, software protection, business intelligence
    
CDW
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