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Published By: CEB     Published Date: May 19, 2014
This document helps general counsel identify potential information technology issues that may create legal or regulatory risks. General counsel should use the ten questions and our guidance on what to listen for in the CIO's response to pressure test the company's IT management and security controls.
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ceb, cio, information risk, it management, security controls, general counsel, regulatory risks
    
CEB
Published By: Epicor     Published Date: Aug 01, 2017
Like many manufacturers, your shop floor operations may be challenged with inefficient standard processes, unpredictable downtime, and difficulties with machinery maintenance. A manufacturing execution system (MES) can help make the most of your shop floor’s capabilities, with tools that can identify under-performing and high-performance machines, and then optimize asset utilization accordingly. Engineers can design, refine, and implement better work processes, and operations professionals can improve preventive maintenance and response times. The result is less downtime, less scrap, more productivity, and lower cost. With the real-time information of an MES, you can transform the shop floor into an important contributor that drives the strategic direction of your business, differentiates your brand, and positions your company as a market leader.
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enterprise resource planning (erp), manufacturing execution system (mes), manufacturing, mattec mes
    
Epicor
Published By: Epicor     Published Date: Jan 08, 2018
Like many manufacturers, your shop floor operations may be challenged with inefficient standard processes, unpredictable downtime, and difficulties with machinery maintenance. A manufacturing execution system (MES) can help make the most of your shop floor’s capabilities, with tools that can identify under-performing and high-performance machines, and then optimize asset utilization accordingly. Engineers can design, refine, and implement better work processes, and operations professionals can improve preventive maintenance and response times. The result is less downtime, less scrap, more productivity, and lower cost. With the real-time information of an MES, you can transform the shop floor into an important contributor that drives the strategic direction of your business, differentiates your brand, and positions your company as a market leader.
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enterprise resource planning (erp), manufacturing execution system (mes), manufacturing, mattec mes
    
Epicor
Published By: CA Technologies     Published Date: Feb 13, 2015
You’re facing increasing global competition. And changing business models, such as lower-cost cloud options, enable more competitors to join the fray faster than ever. Your response? Consistently select the right projects and bring in-demand products and services to market quickly. But the evidence often tells a different story.
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strategic planning, cloud options, global competition, in-demand products, in-demand products
    
CA Technologies
Published By: Forrester Research     Published Date: Apr 27, 2015
Download the report to learn how to prepare an Incident Response Plan that ensures your business recovers quickly and effectively.
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security, vulnerability management, analytics, threat prevention, cyber attacks
    
Forrester Research
Published By: Gild     Published Date: Jun 10, 2015
Increase response rates, build relationships, and restore trust with candidates.
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mass communications, recruiting email, candidates, response rates, relationship building, restore trust
    
Gild
Published By: Resilient Systems, Inc.     Published Date: Nov 24, 2015
It’s practically impossible to be completely prepared for a security incident – invariably something happens that best laid plans don’t address. But that doesn’t mean organizations shouldn’t try.
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resilient systems, cyber security, incident response, plan, guide
    
Resilient Systems, Inc.
Published By: Resilient Systems, Inc.     Published Date: Nov 24, 2015
Maintaining a discipline of strong cybersecurity has become increasingly difficult at enterprise organizations.
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resilient systems, incident response, platform, cybersecurity
    
Resilient Systems, Inc.
Published By: Resilient Systems, Inc.     Published Date: Nov 25, 2015
How does your business’s cyber resilience compare to other European organisations?
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resilient, incident response, enterprise, security, enterprise applications
    
Resilient Systems, Inc.
Published By: Oracle     Published Date: Feb 21, 2018
Over the last decade we have seen the dramatic increase in adoption of Mobile as an engagement channel for consumers and employees within the enterprise. What we are seeing now is the emergence of messaging through channels like FB Messenger, WhatsApp, WeChat, Slack, SMS, as a dominant engagement channel. Over 4.1 Billion users around the world are on instant messaging apps, adopted a rate that was much faster than on social networks. What makes these channels the default choice is the expected instant response if the other person is on or the push notification that triggers the person on the other side to respond immediately. These users that use instant messaging channels to converse with their friends and family want to use the same familiar user experience and channel to instantly communicate with the enterprise. These channels are doing to apps what browsers did to client server apps i.e. these channels are rapidly becoming the next browser. This is leading to the innovations in c
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Oracle
Published By: Oracle     Published Date: Feb 21, 2018
A basic chatbot isn’t that hard to build. In JavaScript, write a public REST endpoint to connect a Facebook page to some chat logic (botly is a popular option) and deploy the whole thing to run on a cloud platform. Zoom out to the bigger picture, though, and you see that Facebook is just one channel. If you use Skype, Slack, Kik, and digital voice assistants, you’ll have to build six or eight of these endpoints straight away. And chatbots are being asked to handle ever more complex responses, so you better build on a platform of machine learning and natural language processing to keep up. That’s why the question enterprise developers should be asking is not “Which chatbot service do I start with?” but “Which platform will let me crank out a chatbot today and also support multiple channels and integrate with back-end systems as these chatbots take off?”
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Oracle
Published By: LifeLock     Published Date: Sep 12, 2016
It only takes one stolen laptop, one employee’s USB stick, one hacker, one virus, or one careless error to compromise your company’s reputation and revenue. The threat of data breach is real and it’s critical that your company is prepared. A thorough plan that can be executed quickly is essential to comply with relevant regulations, maintain customer loyalty, protect your brand and get back to business as soon as possible.
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est practices, identity theft, security, protection
    
LifeLock
Published By: LifeLock     Published Date: Sep 12, 2016
How you handle a data breach says a great deal about your company’s integrity. LifeLock Breach Response Services works with corporations to develop proactive, pre-negotiated strategies and breach response plans to stay ahead of a crisis.
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LifeLock
Published By: Genesys     Published Date: Jun 13, 2018
In today’s digital world, the messaging and texting that have become a prominent part of most people’s lives are a form of asynchronous messaging. These are a simple, convenient method of communication for people on the go, with varied time in response based upon intrigue and urgency. Asynchronous messaging has become so ingrained in consumers’ lives, an expectation has evolved that businesses should be able resolve issues just as quickly and easily, and on the customer’s timetable. To keep up with consumer expectations and offer differentiated customer experiences, there is a strong case for implementing capabilities where messages can be fielded by bots using artificial intelligence, with a human touch through skilled representatives, or a combination of both within the same conversation, without losing context. Download this white paper to learn about: • 6 benefits to asynchronous messaging in B2C customer experience and operations • Incorporating asynchronous messaging into your u
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customer service, operations, asynchronous, messaging, customer expectations
    
Genesys
Published By: Progress     Published Date: Mar 26, 2018
Digital transformation has changed the face of business across the globe. New digital technologies— specifically, mobile devices—are opening new avenues for companies to engage their prospects and manage their operations with greater effectiveness and efficiency. However, in the healthcare space, the response to these technological innovations has been reserved. While it’s undeniable that digital transformation could bring great change to the healthcare space just as it has in other industries, obstacles like regulatory compliance and rigid systems of record discourage the adoption of new tools and technology. This has led to frustration from all sides of the healthcare ecosystem. Many people are accustomed to using intuitive digital applications in their everyday lives, so when healthcare applications deliver archaic user experiences, everyone is left wanting more. Patients and members want applications that enable them to manage their health more easily. Providers want to provide new
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Progress
Published By: XpertHR     Published Date: Aug 02, 2018
When it comes to managing the risk of sexual harassment claims, today’s headlines and news stories make it abundantly clear that it’s not just what you’re doing today that may create risk—but what you’ve done, or haven’t done, in the past. XpertHR’s recent Sexual Harassment Survey revealed a wide range of responses from employers hoping to tackle the issue in 2018. New and vastly varying federal and state laws challenge HR professionals to remain on top of regulatory requirements related to policies, training and other compliance issues. XpertHR’s webinar, “Coming Soon: 50 States, 50 Sexual Harassment Training Laws,” will help you ensure you’re prepared, compliant and poised to act appropriately amid a growing number of regulations and continually emerging claims. Get tips from expert attorneys who will help you get up-to-date on: ? New training requirements for private sector employers in New York and varying requirements in other states ? Why high-quality harassment training i
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sexual harassment, compliance training, #metoo, harassment training, harassment claim, compliance, harassment, employee management
    
XpertHR
Published By: UPS     Published Date: Aug 30, 2017
Take the faster, smarter, and more cost-efficient route.
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medical devices, logistics, field stocking locations, rapid-response shipping, ups
    
UPS
Published By: Entelo     Published Date: Sep 06, 2017
Engaging with candidates is a long game. To be remembered, it's crucial to take the necessary steps to develop effective relationships, grow your network, and cleverly capture candidates' attention. Join TripAdvisor's Jeff McCarthy and Lori Busch as they share how to leverage recruitment marketing and outreach platforms to improve response rates, influence long-term relationships, and stay top of mind with candidates. In this webinar, you'll learn: TripAdvisor's messaging strategies for increasing open rates by 15% How to structure a multi-touch nurturing workflow to sustain a relationship with candidates A breakdown of TripAdvisor's Attract, Engage, and Convert model Why they emphasize employee-generated content as vital to branding and candidate engagement
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Entelo
Published By: Red Hat     Published Date: Nov 08, 2017
With help from Red Hat Consulting, Aviva Asia Pte. Ltd. created and launched a new application based on Red Hat JBoss Middleware within a tight six-month time frame. With this new solution, Aviva has reduced costs by replacing proprietary licensing fees with Red Hat’s flexible, cost-effective subscription pricing model. In addition, hosting the new application locally on-premise has improved response times for end users, helping Aviva bring new services to market faster..
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system migration, proprietary imaging, bond management workflow system, enterprise solutions, open source technology
    
Red Hat
Published By: Ephesoft     Published Date: May 31, 2018
With the digitization of modern life, consumers have come to expect the same kind of real-time response and control from mortgage companies as they have experienced in other aspects of their lives. As a result of pervasive services like two-day or even same-day delivery from Amazon Prime, TV On Demand and made-to-order Nikes, consumers expect underwriters to process loans and communicate with them in a similarly personalized, real-time way. In response, traditional mortgage originators are transitioning legacy processes to compete with the game-changing speed of born digital disruptors like Rocket Mortgage and Better.com. This infographic outlines the eight technology trends that are top-of-mind for leading lenders.
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Ephesoft
Published By: dinCloud     Published Date: Jun 19, 2018
Too often, the debate about IT is dominated by a narrow focus on near-term objectives: shrill cries claim that the business will stop (or fail) if a feature isn’t added to the ecommerce site, if the mobility platform isn’t improved, if the network and compute back end aren’t upgraded, if storage and database performance isn’t accelerated. Often, these changes are truly essential, and demand immediate attention. However, midmarket firms can’t assemble a meaningful strategy from point responses to near-term issues. Increasingly, midmarket enterprises are finding that continued operational success requires an “agile-cloud” – an agility-oriented, cloud-based IT strategy that addresses the three core changes faced by midmarket firms: the changing nature of business infrastructure, the accelerating pace of change in business, and the expanding scope of IT.
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virtual, data, centers, services
    
dinCloud
Published By: dinCloud     Published Date: Jun 19, 2018
Too often, the debate about IT is dominated by a narrow focus on near-term objectives: shrill cries claim that the business will stop (or fail) if a feature isn’t added to the ecommerce site, if the mobility platform isn’t improved, if the network and compute back end aren’t upgraded, if storage and database performance isn’t accelerated. Often, these changes are truly essential, and demand immediate attention. However, midmarket firms can’t assemble a meaningful strategy from point responses to near-term issues. Increasingly, midmarket enterprises are finding that continued operational success requires an “agile-cloud” – an agility-oriented, cloud-based IT strategy that addresses the three core changes faced by midmarket firms: the changing nature of business infrastructure, the accelerating pace of change in business, and the expanding scope of IT.
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empowered, it< tech, ecommerce
    
dinCloud
Published By: Qualtrics     Published Date: Aug 20, 2018
In today’s era of immediacy, consumers are more demanding than ever. To keep up with customer expectations, brands are starting to invest in Voice of the Customer (VoC) programs that employ a closed-loop process. Ask any CX, research, or marketing executive, and they will tell you that gone are the days when the customer marketing landscape was represented by a one-way dialogue for engaging prospects. Today, market leaders are shifting their listening and response mechanisms faster as VoC programs represent a huge opportunity for driving loyalty and increased sales. A recent study sponsored by American Express®—the American Express Global Customer Service Barometer—showed that U.S. consumers are twice as likely to tell others about a bad service than they are to share about a positive experience.¹
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Qualtrics
Published By: TIBCO Software EMEA     Published Date: Oct 03, 2018
The Insurance industry continues to undergo significant transformation, with new technologies, business models, and competitors entering the market at an increasing rate. To be successful in attracting and retaining the most valuable customers, insurance companies must innovate and increase the speed at which they respond to customer demands. Traditionally, the insurance software market was dominated by a handful of specialist vendors with products that were initially expensive, difficult to deploy, costly to maintain, and did not provide the speed needed for today's market. Now there has been a shift away from these "black box" applications to platforms that allow insurers to make their algorithmic IP available to business users, allowing much faster response to business demands. The algorithmic platform approach also comes at a fraction of the cost of black box solutions, while delivering advanced analytical techniques like Machine Learning and Artificial Intelligence (AI).
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artificial intelligence, machine learning, dynamic pricing, predictive claims, real-time fraud, contextual customer experience, operational effectiveness
    
TIBCO Software EMEA
Published By: NAVEX Global     Published Date: Jul 31, 2018
The U.S. Foreign Corrupt Practices Act (FCPA), the U.K. Bribery Act (UKBA), Sapin II and many other Anti-Bribery and Corruption (ABC) laws and regulations around the world make it clear that bribery and corruption is prohibited, illegal and the source of fines, penalties, reputational damage, and in some cases criminal liability. This is particularly true when the bribes are offered to foreign government officials, especially by third parties. Use this document to identify when bribery and corruption activities are most likely to be occurring within your business. Next to each bribery and corruption ‘red flag’ we have provided some suggested responses and best practices an organisation can use to address these issues and minimize the risks for your business. You’ll learn: What procedures should I have in place for third party engagements? Are there particular red flags that indicate increased corruption risk? How should I respond to high-risk third-party red flags?
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NAVEX Global
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