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Published By: QTS Data Centers     Published Date: Mar 31, 2015
Information technology is undergoing rapid change as organizations of all types begin to embrace the idea of moving computing infrastructure from on-premises to the cloud. It is easy to understand why the cloud has taken off faster than any technology phenomenon in recent memory. The cloud has the potential to reduce total cost of ownership (TCO) while enabling quicker responses to fast-moving markets and ever-changing customer needs. “Being able to flex your compute resources based on changes in volume and customer demand increases agility, making going to the cloud a very attractive proposition for our customers,” says Brian Johnston, chief technology officer for QTS in Overland Park, Kansas, a provider of data center solutions and fully managed services.
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qts, cloud, security, data transactions, cio report, cyber threats, security breaches, it leaders
    
QTS Data Centers
Published By: Polycom     Published Date: May 22, 2017
Collaboration takes many forms, a simple message and response, a quick phone call, a brief meeting or a formal video conference. Whatever form it takes, collaboration can deliver many business benefits, so it’s important to give employees the right tools for the right environment.
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Polycom
Published By: Dell EMC     Published Date: Mar 18, 2016
EMC has recently enhanced its VNX block-based deduplication technology enabling flexible data reduction across a wide variety of use cases from virtual desktops to virtual servers and databases. While block-based deduplication is not new for VNX, this latest enhancement, according to EMC, offers up to a 3x better performance at half the response time.
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emc, vnx, hybrid flash, deduplication, block-based, data reduction
    
Dell EMC
Published By: ServiceNow     Published Date: Oct 11, 2017
Customer service and contact centers are on the front lines representing organizations. Their successful handling of service issues helps deliver on the promise of a great customer experience. To continue meeting the demands of customers — while fulfilling the organizational goal of delivering a differentiated service experience — the modern customer service organization requires a seamlessly integrated front-office to back-office enterprise applications architecture and set of processes. As products and services become more technical in nature — think IoT devices — this interconnectedness is essential. Systems and customer support staff must be informed and enabled through technology to provide a contextualized experience that meets the customer's needs. Consistency across channels, proactive service, knowledge of a customer's past service requirements, technical skills, and rapid assessment and response will be essential requirements for modern customer service, which in turn creates
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ServiceNow
Published By: Infosys     Published Date: May 21, 2018
Our client was a large financial institution with millions of customers using a wide range of products. So when customers called the contact center, they could have any query out of a possibility set of 68 categories. They would want investment advice, or ask about their account. Or they would simply want to reset their PIN. The trouble was that the large range of support offered at the contact center meant long and complex phone calls, as customers often found their way through the interactive voice response (VR) system to the wrong agent. They had to be re-routed-often several times- which gave our clients two problems.
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customer, service, automation, voice, response
    
Infosys
Published By: Infosys     Published Date: May 21, 2018
Machines often form the backbone of businesses. Machinery breakdowns are extremely costly and there's never really a good time for these breakdowns. IN response to this challenge, companies have explored a variety of strategies - even preventive maintenance programs - to increase machine uptime. But every strategy - even a combination of strategies - has had only limited success.
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strategy, business, machines, maintenance
    
Infosys
Published By: Cloudian     Published Date: Feb 15, 2018
As the volume of unstructured data created and used continues to increase rapidly, organizations are faced with challenges around data storage. In response, many new technologies — specifically objectbased storage, software-defined storage, all-flash arrays, and cloud-based storage services — are experiencing rapid adoption. Yet object-based storage has been limited by the need to rewrite existing file-based applications — a prospect that is costly and requires more manpower than is practical for many organizations. Cloudian offers both an object storage platform and more recently an enterprise file services product. When deployed together, Cloudian's products are designed to consolidate file and object data into a single repository and can enable organizations to manage environments that span the cloud as well as on-premises.
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Cloudian
Published By: Logrhythm     Published Date: Feb 24, 2016
The time has come for CEOs and Boards to take personal responsibility for improving their companies’ cyber security. Global payment systems, private customer data, critical control systems, and core intellectual property are all at risk today. As cyber criminals step up their game, government regulators get more involved, litigators and courts wade in deeper, and the public learns more about cyber risks, corporate leaders will have to step up accordingly. This whitepaper focuses on the LogRhythm Security Intelligence Maturity Model, and how it is a valuable guide for building the necessary successive layers of threat detection and response capabilities. Download this paper now to find out more.
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cyber attack, risk, cyber security, cyber criminals, cyber risks, security intelligence, threat detection
    
Logrhythm
Published By: Logrhythm     Published Date: Feb 24, 2016
This eBook looks at different threat sharing initiatives and alliances as well as explores how automating intelligence sharing will significantly accelerate detection and response times.
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cyberthreat, cyberthreat intelligence, security, it solutions, cti companies, cti intelligence
    
Logrhythm
Published By: Logrhythm     Published Date: Feb 24, 2016
In this webinar, learn how LogRhythm reduces mean time to detect (MTTD) and mean time to respond (MTTR) through machine-driven, real-time behavioral analytics, rapid forensic search and automated response.
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logrhythm, cyber attacks, cyber threat, security, security application
    
Logrhythm
Published By: Cisco     Published Date: Jul 11, 2016
The Internet of Things (IoT) stands to benefit a number of key public sector subverticals, particularly public safety, because it will be leveraged to enhance real-time situational awareness, improve response times and safety, function as a force multiplier, help minimize operational expenditures, and facilitate evidence-based operations and real-time safety decisions.
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Cisco
Published By: McAfee EMEA     Published Date: Nov 15, 2017
The transition to the SDCC gives IT managers and security professionals the opportunity to build in a security architecture that is designed from the ground up to meet the needs of the cloud era. With the right architectural model, security can be much simpler to deploy, provision, manage, and scale. Organizations can save money, enhance protection, and leverage the agility of private and hybrid cloud infrastructures. IT teams can expand their visibility from the data center into the cloud, uncovering threats wherever they appear and coordinating an appropriate and comprehensive response.
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software, data center, security, managers, professionals, organizations, money
    
McAfee EMEA
Published By: McAfee EMEA     Published Date: Nov 15, 2017
In response to an increasingly complex IT ecosystem and expanding attack surface, Intel Security offers a unified threat defense lifecycle. Intel Security delivers an integrated, connected architecture that dramatically increases speed and capacity of organizations to prevent and respond to attacks. Our architecture reduces complexity and improves operational efficiency, providing critical integrated, adaptive, and orchestrated intelligence and response capabilities. This empowers customers to block threats more effectively, identify compromises, and implement quick remediation and stronger countermeasures.
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security information, event management, orchestration, surface, intel security
    
McAfee EMEA
Published By: McAfee EMEA     Published Date: Nov 15, 2017
Time has become a critical capability in being able to extract the business value enterprises want from their data and computing infrastructure, as well as to protect the business value that has already been created. In multiple areas of cyber security, time is currently working in favor of the attackers — and time is the strategic advantage that the defenders need to regain. In this report, Aberdeen Group provides four illustrative examples of how recapturing an advantage of time can help defenders to reduce their risk, in the fundamental categories of data protection, threat detection and incident response, data center / cloud security, and endpoint security.
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cyber, security, defenders, business value, infrastructure, data, business, protection
    
McAfee EMEA
Published By: McAfee EMEA     Published Date: Mar 14, 2018
Use of cloud computing services continues to grow rapidly as organizations migrate business applications and data to cloud-based software, platform and infrastructure services. Gartner estimates 2017 will see growth of 18% in spending on public cloud services and that cloud adoption will infuence more than 50% of IT spending through 2020. Deloitte Global predicts that by the end of 2022 more than half of all IT spending will go to IT-as-a-service providers. In the 2016 edition of this survey, 56% of the security professionals responding said limitations on access to collect incident response data and evidence for forensic analysis was a key challenge to securing the cloud. Sixty-two percent said they were concerned about unauthorized access by outsiders, and 59% said they worried about access by other cloud tenants. Of the 10% who reported being breached, half blamed stolen credentials or compromised accounts.
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McAfee EMEA
Published By: MuleSoft     Published Date: Jan 16, 2018
“Today’s shoppers expect more than a transactional relationship with retailers; they want a seamless and personalized journey that reflects the context of how they shop across devices and channels. The key to success lies in connecting in-store software with online systems so retailers can provide an uninterrupted experience wherever customers shop.” - Ross Mason, Founder of MuleSoft Driving digital transformation in retail requires connectivity across an ever-increasing number of applications, data and devices. Because of this, connectivity has emerged as a bottleneck that slows the development of new applications and the adoption of new technologies to meet customer demands. In response, leading retail and CPG companies have adopted API-led connectivity, which eliminates this connectivity bottleneck and enables a 2-5x faster IT project delivery across the value chain. Download this eBook to learn: How leading retailers like Buffalo Wild Wings, TAL Apparel and PetSmart are leverag
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MuleSoft
Published By: ADTRAN     Published Date: Jun 16, 2011
Small and medium enterprises are increasingly upgrading to a UC system, which can improve customer service, streamline product development and speed response to new opportunities. Learn the key steps of UC adoption.
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adtran, telecomm, communication, uc adpotion, ivr application, response time, roi, infrastructure, competitive advantage, networking, unified messaging, voip, roncelli, productivity, operational expenses, business process, admin, uc systems
    
ADTRAN
Published By: Marketo     Published Date: Jun 08, 2017
It’s an exciting, albeit challenging time for marketers—new channels, strategies, and technologies have empowered us to engage our buyers like never before. At the same time, due to the abundance of available information, buyer expectations have increased, leaving marketers to fight for their attention as we showcase our products and services. In response, organizations are implementing an account-based marketing (ABM) strategy. Account-based marketing offers organizations a significant return on investment (ROI) as they are faced with the need to acquire, retain, and grow high-value accounts. This comprehensive, 100+ page guide includes checklists, worksheets, examples, and advice from over 12 industry thought leaders to help marketers at any level, from beginners to experts, create and implement an effective account-based marketing strategy. Download The Definitive Guide to Account-Based Marketing to learn: • How to create a solid ABM strategy to meet your goals • What stakeholders to involve across the organization • How to identify, prioritize, and profile the right accounts • What content you need to support an ABM strategy • Which channels to leverage and how to coordinate them • How to measure the effectiveness of your ABM strategy
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access management, security information, abm, database security, application development, risk management, endpoint management, next generation intrusion protection
    
Marketo
Published By: Marketo     Published Date: Mar 22, 2018
It’s an exciting, albeit challenging time for marketers—new channels, strategies, and technologies have empowered us to engage our buyers like never before. At the same time, due to the abundance of available information, buyer expectations have increased, leaving marketers to fight for their attention as we showcase our products and services. In response, organizations are implementing an account-based marketing (ABM) strategy. Account-based marketing offers organizations a significant return on investment (ROI) as they are faced with the need to acquire, retain, and grow high-value accounts. This comprehensive, 100+ page guide includes checklists, worksheets, examples, and advice from over 12 industry thought leaders to help marketers at any level, from beginners to experts, create and implement an effective account-based marketing strategy. Download The Definitive Guide to Account-Based Marketing to learn: How to create a solid ABM strategy to meet your goals What stakeholders to
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Marketo
Published By: Genesys     Published Date: May 14, 2009
Customer loyalty is a two-way street. Businesses around the world are finding greater success at winning, serving and retaining customers when they are able to respond quickly and effectively whenever they call. Intelligent Customer Front Door (iCFD) is a metaphor that describes a set of applications and technological resources that enable businesses to identify callers and quickly aggregate information about them to assist in successfully resolving their needs. Learn more today!
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genesys, opus, customer loyalty, customer, crm, customer relationship management, retention, intelligent customer front door, icfd, interactive voice response, ivr, metadata, information, lead, mobile, establishment, consolidation, performing, optimizing, computer telephone integration
    
Genesys
Published By: Limelight Networks     Published Date: Apr 03, 2012
Learn how decreasing the time it takes to interact with your website increases engagement, response, and conversion. In this report, learn: *Why slow page-loading sabotages your marketing *Proven ways to improve performance *How to boost speed across mobile devices
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limelight, marketing, webpage, internet, digital marketing, webpage speed, internet connection
    
Limelight Networks
Published By: EMC Corporation     Published Date: Mar 20, 2014
New security threats demand a new approach to security management. Security teams need a security analytics architecture that can handle a much greater volume and wider scope of data than at present.
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emc, big data, incident response, malware detection, security journey, reduce risk, improve security, budget constraints, threat intelligence
    
EMC Corporation
Published By: EMC Corporation     Published Date: Mar 20, 2014
Big data security analytics is no longer a visionary idea -- leading enterprises recognize that their immediate security requirements demand this type of solution.
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emc, big data, incident response, malware detection, security journey, reduce risk, improve security, budget constraints, threat intelligence
    
EMC Corporation
Published By: EMC Corporation     Published Date: Mar 20, 2014
Starting with a foundational set of data management and analytic capabilities enables organizations to effectively build and scale security management as the enterprise evolves to meet Big Data challenges.
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emc, big data, incident response, malware detection, security journey, reduce risk, improve security, budget constraints, threat intelligence
    
EMC Corporation
Published By: EMC Corporation     Published Date: Mar 20, 2014
This paper details why organization needs to shift more security resources from preventing intrusion toward rapid threat detection and remediation, and the intelligence-driven security approach that is required to do so.
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emc, incident response, malware detection, security journey, reduce risk, improve security, budget constraints, threat intelligence
    
EMC Corporation
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