Data is the key to doing this. But simply collecting it won’t take you all the way. You must use the data to create holistic customer profiles, then use those customer profiles to create interesting, personalised and memorable experiences. This three-part, step-bystep eBook series explains how to actually use data to provide each customer with the best experience possible.
Published By: Mimecast
Published Date: Oct 17, 2013
Mimecast commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) global enterprises may realize by using Mimecast’s Unified Email Management (UEM) solution. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of the full Mimecast UEM service on their organizations. Mimecast UEM is a suite of email security, archiving, and continuity services, which can also be purchased separately if required.
Published By: Riverbed
Published Date: Jul 17, 2013
Your business is complex. Big data promises to manage this to make better decisions. But the technology services that run your business are also complex. Many are too complex to manage easily, causing delays and downtime. Forrester predicts this will worsen. To combat this onslaught, you need machines to analyze conditions to invoke automated actions. To perform adaptive automation, you need IT analytics, a disruption to your monitoring and management strategy. This report helps leaders prepare for IT analytics that turn big data efforts inward to manage the technology services that run your business. Register to get the full report.
The Forrester Wave report identifies the six most significant solution providers in the market, evaluating the strengths and weaknesses of each vendor against 15 criteria, including current offering, strategy and market presence.
Access your complimentary Forrester Wave report and learn why Okta is named a leader in the space.
"This commissioned study conducted by Forrester Consulting on behalf of Oracle reports key findings from a survey of 250 eCommerce decision makers on the shift in the marketplace from on-premises commerce infrastructures to modern SaaS solutions. Read this report to learn:
- Top considerations when choosing an eCommerce SaaS platform
- The factors most critical to a successful SaaS implementation
- Benchmarks on eCommerce processes
- Which practices distinguish high performers from all others"
"The success of your digital strategy requires bridging the gap between your core capabilities and what customers want.
Watch this on demand webcast with Forrester’s Vice President and Principal Analyst, Ted Schadler, Michael Fasosin, Chief Strategy Officer, Spindrift & DigitasLBi OSG, and Oracle to learn:
- Key trends in consumer online shopping behavior
- How to develop a successful digital experience technology strategy and roadmap
- The essential components of a modern digital experience platform
- How to achieve quick-wins and long term investments simultaneously
You will also see a short demonstration of how Oracle's CX Cloud solutions deliver personalized, unified experiences across channels. "
In September 2017, Akamai commissioned Forrester Consulting to examine how companies approach digital experience and digital security. A survey of over 350 IT executives around the world found that:
Customer trust is at an all-time low and it’s hurting growth
Executives are aware that customer trust is becoming critical to success
Companies struggle to balance security with digital experience
Failure to deliver on security impacts brand reputation, customer trust, and revenues
This report, Drop A Pin At The Intersection Of Digital Experience And Security, shares insights into these findings and what sets top digital businesses apart.
Finding growth in an era of unprecedented disruption in retail is, to say the least, challenging. A new survey of more than 300 C-level retail executives reveals where leading retailers are finding opportunities, what distinguishes high-performing retailers from the rest of the pack, the biggest threats, and their long-term views for addressing common challenges. Their experience provides a roadmap for others in finding retail growth.
Published By: Kaminario
Published Date: May 05, 2016
This IDC Buyer Case Study reviews how Cobb EMC, a regional not-for-profit electric utility company serving the greater Atlanta metropolitan area, addressed evolving IT infrastructure requirements with flash storage technology to improve performance and substantially improve IT efficiencies. This Buyer Case Study explores what drove Cobb EMC's initial interest in flash, how flash deployment has evolved in the company's environments, how the deployment has impacted its business, and what future plans exist for AFAs at Cobb EMC.
Published By: Sitecore
Published Date: Mar 27, 2017
In a digital era where 74% of online consumers get frustrated with websites when content appears that has nothing to do with their interests, it’s time for marketers to think differently about how they personalize the shopping experience, and we’ll show you how. Download now!
Published By: IBM APAC
Published Date: Sep 25, 2017
Today, SAP’s solution portfolio looks very different and addresses different business needs than the SAP of a few years ago. Instead of primarily managing back-office enterprise resource planning (ERP) processes such as finance and the supply chain, SAP is evolving into a new type of software company that’s poised to enable digital business. Numerous acquisitions — including leading eCommerce solution hybris and cloud solutions Ariba, Concur, and SuccessFactors — and a new platform strategy based on SAP Hana, an in-memory computing solution, mean that the SAP core is positioned to support real-time digital business in the era of connected everything.
Published By: Workday
Published Date: Oct 13, 2017
SaaS solutions are fast becoming the default deployment option for enterprise applications from Customer Relationship Management (CRM) and Human Resources (HR) to expenses. With growing momentum and interest in SaaS solutions, we explore a market leading SaaS provider, Workday, and understand how it’s finance solution can enable the transformation of the finance role; what it can deliver and why it is different.
Die einzigartigen mehrstufigen Speicherlösungen von Quantum gewährleisten maximale Verfügbarkeit und Performance Ihres Produktionssystems und tragen gleichzeitig zum Abbau von Speicherkosten bei.
Das Kernstück unserer Lösung bildet die DXi-Deduplizierungs-Appliance. Die DXi ist als physische oder virtuelle Appliance erhältlich und sorgt dank patentierter Deduplizierungstechnologie mit Datenblöcken variabler Länge für höchste Datenreduktion und Einsparungen der Netzwerkbandbreite ohne Leistungseinbußen bei Backups und Restores.
Téléchargez notre livre électronique sur la virtualisation pour apprendre à améliorer la flexibilité de votre entreprise et la prestation de services via un réseau ouvert et flexible. Découvrez comment rapprocher les mondes virtuels et physiques et simplifier les connexions entre plusieurs data centers.
IT infrastructure and operations (I&O) professionals need to rethink how they design, deploy, and manage IT services in a way that seamlessly combines internal resources and public cloud platforms into a single platform.
Vea las conclusiones principales para grandes empresas de este estudio encargado en febrero de 2018 a Forrester Consulting por Workday. Conozca qué es lo que motiva un ciclo de evaluación del desempeño más frecuente y cómo puede ayudar la tecnología.
La evaluación del desempeño anual exige renovarse tecnológicamente. En este estudio de investigación global, descubrirá cómo conseguir que el proceso de gestión del desempeño pase de ser un fastidio anual a convertirse en un elemento de creación continua de valor que atraiga y retenga a los empleados.
Auditing shouldn’t take your attention away from driving strategy and profitability. With a single cloud-based system for finance, you get compliance, controls, and audit capabilities all in one place. This streamlines the auditing processes and ensures security. Focus on business and let Workday do the rest.
La innovación digital repercute en todos los aspectos del negocio moderno. El acceso a las opiniones y conocimientos de los compañeros y las prestaciones de autoservicio, desde prácticamente cualquier sitio y a través de cualquier dispositivo, han transformado enormemente la forma en la que gestionamos nuestros negocios y vivimos nuestra vida.
Paul Hamerman is vice president,
principal analyst at Forrester,
where he focuses on human
resources management and
financial applications, as well as
trends and directions in the
overall market for enterprise applications. Hamerman
answers five key questions that we believe organisations
should consider when exploring workforce and financial
planning approaches in today’s business world.
Paul Hamerman ist Vice President und Principal Analyst bei Forrester. Dort beschäftigt er sich vor allem mit Personalmanagement- und Finanzanwendungen sowie mit den Trends und Entwicklungen am Gesamtmarkt für EnterpriseLösungen. Hamerman beantwortet fünf wichtige Fragen, die bei der Evaluierung von Personal- und Finanzplanungslösungen im heutigen Geschäftsumfeld erörtert werden sollten.
Get key takeaways for large enterprises from this February 2018 Workday-commissioned study conducted by Forrester Consulting. Learn what’s driving the need for a more frequent performance review cycle and how technology can help.
The annual performance review is in need of a technology-based update. In this global research study, learn how to transform the performance management process from an annual chore to a continuous value driver that better engages and retains employees.