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Published By: Epson     Published Date: Jun 12, 2018
Competition is growing fierce for restaurants — and not all of it comes from other local dining establishments. With grocery stores and meal kit services offering additional convenient and affordable dining options for customers to choose from, and with many restaurants turning to faster and smarter automation methods to power their operations, now is the time for your restaurant to step up its game. Ultimately, what your restaurant needs to do is offer a complete experience for your guests. The only way to effectively do this is to understand the whole diner journey and how the decisions you make along the way affect it.
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Epson
Published By: Cherwell Software     Published Date: Apr 07, 2016
Recently awarded Best Sandwich Menu Variety from NRN’s Consumer Picks Survey, Jason’s Deli is known for providing healthy menu options and excellent customer service to millions of customers each year. Their goal is to delight customers and create a positive experience every time. The Jason’s Deli IT department is no different. IT sets the same high standards for service delivery as Jason’s Deli does in their restaurants. IT partners with all areas of the business and wants to be “easy to do business with.”
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best practices, customer support, business intelligence, business optimization
    
Cherwell Software
Published By: HotSchedules     Published Date: Jul 28, 2017
Hopdoddy Burger Bar was founded in 2010 by restaurateurs Guy Villavaso, Larry Foles, Larry Perdido and Chuck Smith. The Austin, Texas-based fast-casual concept specializes in creative gourmet burgers and a vast selection of craft beers. After originally launching with HotSchedules, Hopdoddy has grown to 18 restaurants, with 1,000+ team members, most recently opening a location in Houston, Texas.
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expansion, efficiency, business growth, management, retail management
    
HotSchedules
Published By: HotSchedules     Published Date: Jul 28, 2017
If you work in the service or hospitality industry, you know the business impacts of new legislation are a constant concern. Laws regulating wages, overtime and paid sick leave can affect the bottom line if your business doesn’t comply, and now a new beast is rearing its head. The Fight for Fifteen movement is gaining momentum, pushing for a $15 minimum wage and inspiring lawmakers to explore new legislation designed to improve labor scheduling in restaurants, and in turn, the lives of employees. What does that mean for your business? This eBook will break down what you need to know, from the impacts on owner-operators to ways you can get in front of the issue.
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predictive scheduling, regulation, minimum wage, employee satisfaction
    
HotSchedules
Published By: EMC Converged Platforms     Published Date: Feb 01, 2016
Kimpton Hotels and Restaurants prides itself on the personalized connection between hotel staff and guests. In order to be successful, their IT infrastructure needs to be agile, secure, and reliable. After deploying EMC converged infrastructure from VCE, Kimpton achieved a 25 percent reduction in operating expenses, and they can now stand up virtual machines (VMs) in minutes to capitalize on business opportunities, compared to days or weeks with the old infrastructure. Read this customer case study to find out more about how Kimpton was able to reduce their costs while improving the performance of their IT environment.
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vce, vblock, kimpton, converged infrastructure, legacy infrastructure, agile, availability, performance
    
EMC Converged Platforms
Published By: CA Technologies     Published Date: Aug 21, 2017
If you’ve seen recent car ads, you know they’re as likely to promote applications and connections as they are styling and horsepower. But manufacturers aren’t the only ones pushing apps these days. Banks, airlines, restaurants—you name it—all are using them to attract and engage customers. This is the application economy; where every company is in the software business and user experience is the new survival of the fittest.
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CA Technologies
Published By: CA Technologies     Published Date: Aug 24, 2017
Si vous avez vu des publicités automobiles dernièrement, vous vous en êtes sans doute rendu compte : les fabricants mettent désormais autant en avant la connectivité et les applications de leurs véhicules que leur design ou leur puissance. Le secteur automobile n’est pas le premier à parler d’applications. Banques, compagnies aériennes, restaurants, etc. Tous font appel à des applications pour attirer et interagir avec les clients. C’est ce que l’on appelle l’économie des applications : une économie dans laquelle chaque entreprise est appelée à faire de l’informatique et dans laquelle l’expérience utilisateur est l’arme ultime qui permet aux meilleurs de tirer leur épingle du jeu.
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CA Technologies
Published By: Oracle     Published Date: Aug 17, 2017
Wie werden neue Technologien die Art und Weise ändern, wie Sie Ihre Restaurants führen? 50% der Gäste wollen nicht von einem Roboter bedient werden, aber 80% der Betreiber sagen, dass Roboter bis 2027 die Reinigungsaufgaben in Restaurants übernehmen werden. 50% der Gäste wollen ohne Angabe eines Namens oder Vorzeigen einer Kundenkarte erkannt werden. 54% der gastronomischen Betreiber würden gerne künstliche Intelligenz als Unterstützung bei der Menüplanung nutzen.
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frühzeitiges erkennen, neuer verbrauchertrends, und kontinuierliches, streben nach innovativen, wegen zur optimierung, des gasterlebnisses
    
Oracle
Published By: Oracle     Published Date: Aug 17, 2017
Damit ein Treueprogramm ein echter Erfolg wird, muss es sowohl den Gästen als auch dem Restaurantbetrieb einen Mehrwert liefern. Um Gastronomiebetrieben aufzuzeigen, was Gäste von einem Treueprogramm erwarten, hat Oracle Hospitality eine globale Verbraucherstudie durchgeführt. Auf den folgenden Seiten finden Sie die Antworten auf diverse Fragen, darunter: • Welche Belohnungen schätzen Gäste am Treueprogramm eines Restaurants am meisten? • Bevorzugen Sie Stempelkarten aus Papier? Mobile Apps? Magnetkarten aus Kunststoff? • Aus welchen Gründen nehmen Sie nicht an einem Treueprogramm teil? • Warum verlassen Sie ein Treueprogramm oder nutzen es nicht mehr? • Welches Restaurant-Treueprogramm gefällt Ihnen am besten?
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magnetkarte aus kunststoff, stempelkarte aus papier, mobiltelefon-app, registrierte telefonnummer, oracle
    
Oracle
Published By: Oracle     Published Date: Aug 17, 2017
50% of guests do not want to be served by a robot but 80% of operators say robots will be cleaning restaurants by 2027 50% of guests want to be recognized without giving a name or loyalty card 54% of restaurant operators would like to see artificial intelligence helping with menu planning
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anticipating, consumer trends, seeking innovations, enhance guest experiences
    
Oracle
Published By: Oracle (Hospitality)     Published Date: Mar 28, 2017
A loyalty program can deliver a number of important benefits to restaurants, coffee shops or other food and beverage operations. It provides restaurant operators with a way to reward customers and encourage repeat business. It is also an effective, measurable marketing tool – by gathering details about your guests, such as their e-mail address and location or date or birth, you can target them with promotions to help grow your revenue.
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recipe, food, restaurant, engagement, loyalty program, oracle
    
Oracle (Hospitality)
Published By: Oracle (Hospitality)     Published Date: Apr 13, 2017
For hospitality leaders, anticipating consumer trends and seeking innovations that enhance guest experiences are vital exercises that need to be practiced diligently. Now, more than ever – with the coming wave of disruptive technologies – taking these steps helps ensure success tomorrow.
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hospitality, artificial intelligence, facial recognition, customer experience, restaurants, 3d printing
    
Oracle (Hospitality)
Published By: HotSchedules     Published Date: Jan 26, 2018
Restaurants are complex businesses with a simple aim: great guest experiences that keep customers coming back for more. In order to achieve this goal, stores must deliver on the promise of a great product and exceptional service. There are a lot of ways to make the equation work and each brand has its own unique mix of ingredients that bring the whole operation together to create a recipe for profitability. There are also elements of a successful restaurant that are consistent across any operation. Restaurant executives have long been on the hunt for this elusive lever (or combination of levers) that systematically drive performance regardless of conditions.
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cio, office, innovation, restaurant, data, software, workflow, hotschedules
    
HotSchedules
Published By: HotSchedules     Published Date: Apr 25, 2018
Successful restaurants know just how important a solid inventory management process is to delivering a great product and experience. Even so, many restaurants today still struggle with ordering the right amount of inventory. Statistics show that restaurants waste about 10% of their food product, that’s money literally thrown in the trash! There’s only so much time in a manager’s day to manually deal with all of it. This ebook will explore the exciting new frontier of intelligent restaurant operating platforms, and how modern inventory management systems can make the process easier and more successful for your managers.
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HotSchedules
Published By: HotSchedules     Published Date: Apr 25, 2018
Restaurant technologies have transformed drastically over the past decade, however there have been several misconceptions about the impact big data can have on restaurant operations. According to a Hospitality Technology study, only 23% of restaurants have confidence in overall tech innovation. When it comes to the state of technology many restaurants are still stuck with disconnected architecture, complex legacy systems, lack of visibility, and high maintenance costs. These challenges ultimately intimidate restaurant operators to outdated systems and processes that significantly limit their business growth. This ebook looks at the four pressing challenges and presents one unifying solution.
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HotSchedules
Published By: Oracle     Published Date: Apr 30, 2018
The future is fast approaching. Are you ready? For hospitality leaders, anticipating consumer trends and seeking innovations that enhance guest experiences are vital exercises that need to be practiced diligently. Now, more than ever – with the coming wave of disruptive technologies – taking these steps helps ensure success tomorrow.
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hospitality, artificial intelligence, facial recognition, customer experience, restaurants, 3d printing
    
Oracle
Published By: Oracle     Published Date: Apr 30, 2018
In today’s booming world of dining the competition for loyalty is fierce. In just one city block you might find half a dozen artisan coffee shops, independent diners and high-end restaurants all jostling for customers. Consequently it’s no surprise to find that customer loyalty programs sit at the heart of so many eateries’ business strategies. For cafés, diners and restaurants, repeat business is an imperative. One-off bookings are great, but it’s the regulars who sustain business. Frequent visitor stamps, booking priority, a free glass of wine, invites to one-off events – all these strategies keep customers coming back for more. But how hard are these programs really working for businesses?
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restaurants, hospitality, business, customers, strategy
    
Oracle
Published By: HotSchedules     Published Date: Aug 01, 2017
Restaurants are a top choice for a teen’s first job. In fact, minors comprise almost a third of the hospitality workforce. But employing such a prominent population isn’t always easy. Managers need to comply with labor laws that are regional in nature and constantly changing. They also need to contend with teens’ school schedules, which are always in flux. How’s a manager supposed to keep up?
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employee management, human resources, minors, hospitality workforce, labor laws
    
HotSchedules
Published By: Revel Systems     Published Date: Jul 22, 2015
In many ways, social media and restaurants go hand-in-hand – consumers enjoy social media, consumers enjoy going to restaurants. As eating is a social event, it makes sense to use a social outlet to promote or enhance another social activity. An overwhelming amount of social media posts/tweets are about the everyday activity that is called eating. People love to show what they are eating in photos and descriptions and, more importantly to restaurants, where they got it. Some go so far as to post literally everything they eat in a given day. While potentially annoying to some, it creates a vast opportunity for operators to increase their visibility.
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ipad pos, restaurants pos, social media for restaurants
    
Revel Systems
Published By: HotSchedules     Published Date: Aug 14, 2017
Well-run restaurants go beyond just creating schedules and take the extra steps to optimize labor, manage compliance and engage with employees. Successful restaurant managers and operators take extra steps to manage labor, including mastering scheduling. In this ebook we will walk you through tried and true best practices so you are better prepared to: Improve Sales Performance and Guest Satisfaction Control Labor Costs Optimize Staff Productivity Attain Company Goals Reach Your Professional Goals
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HotSchedules
Published By: Zuberance     Published Date: Feb 11, 2012
Forward-thinking restaurant marketers are boosting positive Word of Mouth and sales by finding and activating their enthusiastic customers (AKA "Brand Advocates.") Learn how Rubio's Fresh Mexican Grill is doing this now and how you can too.
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restaurant marketing, word of mouth marketing, social marketing, social media roi, brand advocates, reviews, yelp, digital marketing, social media marketing, lead generation, customer acquisition, online ratings, earned media, zuberance, emerging marketing, social media, sales
    
Zuberance
Published By: Zuberance     Published Date: Feb 11, 2012
Energizing your enthusiastic customers (AKA "Brand Advocates") can bring you the ultimate prize: a powerful marketing force whose recommendations drive sales. Read social marketing success stories in Hospitality, Software, Fitness, Consume
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hospitality, travel, software, consumer electronics, restaurants, word of mouth marketing, social marketing, social media roi, brand advocates, reviews, digital marketing, social media marketing, lead generation, customer acquisition, online ratings, earned media, zuberance, emerging marketing, social media, advertising agencies
    
Zuberance
Published By: Zuberance     Published Date: Feb 11, 2012
In the social media era, Word of Mouth can make or break a hotel. Download the whitepaper to learn how to find and activate your most enthusiastic guests (AKA "Brand Advocates") to recommend your hotel, boosting ratings and bookings.
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hospitality, travel, software, consumer electronics, restaurants, word of mouth marketing, social marketing, social media roi, brand advocates, reviews, digital marketing, social media marketing, lead generation, customer acquisition, online ratings, earned media, zuberance, social media, advertising agencies, e-commerce
    
Zuberance
Published By: HotSchedules     Published Date: Apr 25, 2018
It’s no secret the restaurant industry is highly populated by teenagers. So what are the best tactics to engage your Gen Z employees while keeping your restaurant compliant with today’s labor laws? Research has found Gen Z to be very different than their older millennial brothers and sisters, meaning operators need to find a whole new approach to engage them. In this guide we’ll highlight the engagement and compliance challenges restaurants face with this group of workers. And then we’ll walk you through best practices we’ve seen work using mobile scheduling apps and digital communication tools.
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HotSchedules
Published By: Infosys     Published Date: May 21, 2018
Ever wondered where your favorite restaurant gets its everyday food supply from? Chances are they are sourcing that caviar and truffle oil from a food service distributor. For our client - a broad-line food distributor delivering over a billion cases of food products to restaurants, healthcare, and educational institutions across the world, every year - ensuring accuracy quality, and compliance was no mean task.
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healthcare, products, restaurants, institutions, educational
    
Infosys
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