Leading companies are focused on increasing customer satisfaction and retention by taking an organisation-wide, customer-centric approach. Find out about the critical role HR has to play in elevating the customer experience.
Read this report to discover:
how HR can influence the customer agenda
how to take advantage of AI and D&A to recruit the right people
what skills customer service employees will need as a result of automation
how to win senior buy-in for new HR policies and approaches
seven action steps for building a customer-centric culture.
Published By: mindSHIFT
Published Date: Nov 29, 2007
Have you adjusted your data retention policies and electronic discovery procedures to comply with the new Federal Rules of Civil Procedure (FRCP)? Learn how email archiving can help you with these electronic discovery requirements.
If you thought an increasingly paperless business world and tougher data retention policies were causing a data explosion, you were right — partly right. Today, another trend is causing storage to multiply at shocking rates: the ever-rising adoption of digital content and the businesses based on storing and sharing that data. Terabytes aren't good enough for some of today's content-driven businesses. Read this online article to learn about extreme scale storage, an extremely different storage solution for mind-blowing amounts of data.
Learn how to maximize the business value of your data by having a storage infrastructure that will easily address long-term retention policies, finds and retrieves content quickly from long-term repositories, and uses object storage efficiently.
Published By: Mimecast
Published Date: Aug 19, 2009
Businesses over the past ten years have used email archiving solutions in order to meet record retention compliance, facilitate electronic discovery, and control message-related storage costs. Despite these benefits, many organizations still have not adopted an archiving solution and still simply enforce mailbox quotas or message deletion policies as the best way to manage messaging environments.
Different types of data have different data retention requirements. In establishing information governance and database archiving policies, take a holistic approach by understanding where the data exists, classifying the data, and archiving the data. IBM InfoSphere Optim Archive solution can help enterprises manage and support data retention policies by archiving historical data and storing that data in its original business context, all while controlling growing data volumes and improving application performance. This approach helps support long-term data retention by archiving data in a way that allows it to be accessed independently of the original application.
Published By: Ademero
Published Date: Oct 04, 2010
Managing accounts payable is a common practice in every commercial establishment. Whether you deal with goods or provide services, materials and supplies have to be purchased to conduct ordinary business.