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Published By: Curalate     Published Date: Aug 02, 2017
People control their own consumer journeys. Consumers expect a borderless world in which they roam freely between a brand’s social media channels, email campaigns, blogs and e-commerce site, effortlessly buying things that catch their eye. It’s led to a sporadic, personalized shopping journey that frequently begins on digital touchpoints that weren’t built for commerce. That’s made it increasingly complex for brands hoping to meet customers’ needs and measure the results of their marketing strategies. At the center of this new customer-driven revolution is visual content. Images and videos play starring roles in the decisionmaking process, and provide consumers with a whole new level of inspiration and knowledge. Every picture and video clip is now the entrance to a digital storefront, meaning brands can use them to drive not only engagement but revenue.
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visual commerce, personalized shopping, e-commerce, email campaigns, blog, media channel, branding
    
Curalate
Published By: Curalate     Published Date: Aug 16, 2017
Digital technology has completely changed how we discover products, engage with brands and share our experiences with others. Amazon revolutionized customer feedback and product reviews. Social media transformed the way people share word-of-mouth recommendations, connecting shoppers to off-the-cuff opinions, compelling visual content and real-life experiences from peers and influencers they follow and admire. Sure, TV, radio and print ads are still part of the mix but they hardly carry the same weight as they did in years passed. This statistic speaks volumes: 92% of consumers trust peer recommendations over branded advertising. With the advent of social media and digital technology, brands have a powerful new tool at their disposal that brings word-of-mouth to the masses: usergenerated content (UGC).
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ugc, user generated content, revenue, curalate, social media, millenials
    
Curalate
Published By: IBM     Published Date: Apr 22, 2016
The upside of disruption: Reinventing business processes, organizations and industries in the wake of the digital revolution
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ibm, ibm big data and analytics, ibm big data, trusted data, big data
    
IBM
Published By: Oracle     Published Date: Mar 01, 2019
Join Oracle’s Director CX Strategy EMEA Director, Harald Behnke and Daryn Mason, Independent Customer Experience Leader, as they list their top three hyped technologies, and discuss innovations such as conversational Interface, AI and IoT.In particular, customer experience is all about personalised intelligence at scale, and IoT connects product to Front Office with convenient new options. Find out what’s happening in customer experience across the globe, and get inspired by the smart revolution.
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Oracle
Published By: KPMG     Published Date: Jul 10, 2018
The real value of i4.0 comes from the integration of automation, data, analytics, manufacturing and products in a way that unlocks new business and operating models. Are you ready for the next industrial revolution? Read this report to find out: • why deep pockets alone won’t ensure i4.0 success • how to scale up projects and capabilities to drive enterprise-level value • what capabilities, controls and culture are required to support i4.0 success • how to unlock value by integrating smart processes and smart products • how to bring suppliers and value chain players into the i4.0 environment.
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KPMG
Published By: ServiceNow     Published Date: Feb 07, 2012
Download the white paper to find out more about next-gen IT solutions - and how IT in the cloud will help your organization not only keep up with today's complex IT ecosystem, but manage it more efficiently than ever before!
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powering, transformation, cloud, investments, integration, access data, performance, revolution, ecosystem, manage, next-gen it, social media, build relationships, improve service, collaboration, post it, tag it, tweet it, like it, facebook
    
ServiceNow
Published By: Genesys     Published Date: Mar 01, 2013
webRTC will change real-time communication and revolutionize the future of customer service.
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genesys, free live event, custom service, march 14th, google chrome for business
    
Genesys
Published By: BillingPlatform     Published Date: Apr 18, 2019
Digital transformation, typically associated with front-office changes like sales and marketing, has begun to revolutionize billing practices for forward-leaning enterprises. This infographic highlights the importance of evolving your billing for the digital economy. Discover the 4 survival tactics offered by cloud-based billing platforms.
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BillingPlatform
Published By: HP     Published Date: Feb 20, 2015
Integrated Computing (IC), also known as Converged Infrastructure, stands to revolutionize everything about IT. IC takes all of virtualization, storage, networking, and compute into a single system and allows total infrastructure oversight through one console. As you can imagine, the improvements in ease of use, agility, and efficiency are quite substantial. This is essential because infrastructure maintenance devours about three-fourths of annual IT budgets. IC changes all of that, delivering high efficiency solutions for the lifecycle of system,reducing costs and freeing up valuable personnel. The evolution of IT awaits.
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HP
Published By: Visier     Published Date: Nov 04, 2014
An analytics revolution is upon us. Knowledge workers are in short supply, the competition for talent has gone global; turnover is rising; and employee engagement is stagnant at best. How can companies attract, retain, and develop employees who can drive business results and have the data to back up these decisions? A recent survey found more than 80% of respondents said that they needed talent-related insights to make business decisions. Yet most enterprises still base talent decisions on gut feeling. Few can offer analytic evidence to support their hunches. Now, finally, analytics are beginning to drive decisions about people.
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visier, workforce analytics, hr metrics, planning
    
Visier
Published By: HP     Published Date: Feb 02, 2015
Integrated Computing (IC), also known as Converged Infrastructure, stands to revolutionize everything about IT. IC takes all of virtualization, storage, networking, and compute into a single system and allows total infrastructure oversight through one console. As you can imagine, the improvements in ease of use, agility, and efficiency are quite substantial. This is essential because infrastructure maintenance devours about three-fourths of annual IT budgets. IC changes all of that, delivering high efficiency solutions for the lifecycle of system,reducing costs and freeing up valuable personnel. The evolution of IT awaits.
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HP
Published By: HP     Published Date: Feb 02, 2015
Integrated Computing (IC), also known as Converged Infrastructure, stands to revolutionize everything about IT. IC takes all of virtualization, storage, networking, and compute into a single system and allows total infrastructure oversight through one console. As you can imagine, the improvements in ease of use, agility, and efficiency are quite substantial. This is essential because infrastructure maintenance devours about three-fourths of annual IT budgets. IC changes all of that, delivering high efficiency solutions for the lifecycle of system,reducing costs and freeing up valuable personnel. The evolution of IT awaits.
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HP
Published By: BitSight Technologies     Published Date: Feb 03, 2015
Download "Making Risk Management More Effective with Security Ratings" to learn how BitSight is revolutionizing the way organizations manage security risk throughout their ecosystem.
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risk management, security ratings, compliance mandates, executive reporting, security risk assessments
    
BitSight Technologies
Published By: ServiceNow     Published Date: May 21, 2015
The IT department has traditionally been the central nervous system of a company—the brain that powers the entire organization. IT has always been in control of software and systems, and responsible for keeping those systems and associated processes consistent, steady and reliable. But times are changing for IT.
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servicenow, next-gen, itsm, saas, cloud generation
    
ServiceNow
Published By: IBM     Published Date: Oct 21, 2016
The greatest challenge of the big data revolution is making sense of all the information generated by today's vast digital economy. It's well enough for an organization to collect every slice of data it can reach, but how does it extract value from this massive volume of information?
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ibm, analytics, data science, data, big data, aps data, aps
    
IBM
Published By: Determine (Selectica)     Published Date: Jun 29, 2017
Cloud-based solutions are revolutionizing the way that enterprises conduct business. These web-based versions of common business tools, like analytics or document management tools, retain most or all of the functionality of their desktop versions and provide significant access, customization, and utility to end users. More organizations are ditching on-premises solutions and adopting cloud-based tools, also known as Software-as-a-Service (SaaS), "hosted," or "on-demand" solutions. The are becoming invaluable assets in today's agile and mobile workforce.
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Determine (Selectica)
Published By: CloudHealth by VMware     Published Date: Feb 13, 2019
Choosing Azure revolutionizes your environment's agility, simplicity, and innovation, but have you achieved the cost savings you expected? Discover 10 ways you can reduce your spend in Azure, including: -Terminate Zombie Assets -Delete Aged Snapshots -Rightsize Virtual Machines -Rightsize SQL Databases Read 10 Best Practices for Reducing Spend in Azure, to learn key strategies for optimizing cloud spend and saving 10-20% on your monthly Azure costs.
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cloud management, microsoft azure, multicloud management
    
CloudHealth by VMware
Published By: IBM     Published Date: Jan 19, 2017
Read this article to understand how Box can revolutionize the way your marketing team creates campaigns in just five ways: 1. Complete projects, fast 2. Work with outside contractors and agencies, securely 3. Access files here, there and everywhere 4. Equip sales team with winning tools 5. Distribute campaign content easily
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ibm, marketing, box, ibm box, campaigns, traditional marketing
    
IBM
Published By: IBM     Published Date: Feb 28, 2017
Technology has always enabled companies to reinvent how they engage with customers. But now we are seeing a profound shift – the convergence of physical and digital customer interactions – which is fundamentally changing how customers will interact and transact with brands and businesses everywhere. To better understand these dynamics, the IBV is conducting a Customer Experience (CX) study, published as a series, with multiple reports organized by topic.
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mobilization, customer experience, customer engagement, customer interaction, ibv, ibm
    
IBM
Published By: IBM     Published Date: Apr 21, 2017
Technology has always enabled companies to reinvent how they engage with customers. But now we are seeing a profound shift – the convergence of physical and digital customer interactions – which is fundamentally changing how customers will interact and transact with brands and businesses everywhere. To better understand these dynamics, the IBV is conducting a Customer Experience (CX) study, published as a series, with multiple reports organized by topic.
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customer experience, branding, customer interaction, technological influence, customer engagement
    
IBM
Published By: IBM     Published Date: Jul 14, 2017
Technology has always enabled companies to reinvent how they engage with customers. But now we are seeing a profound shift – the convergence of physical and digital customer interactions – which is fundamentally changing how customers will interact and transact with brands and businesses everywhere. To better understand these dynamics, the IBV is conducting a Customer Experience (CX) study, published as a series, with multiple reports organized by topic.
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IBM
Published By: IBM     Published Date: Jul 14, 2017
Technology has always enabled companies to reinvent how they engage with customers. But now we are seeing a profound shift – the convergence of physical and digital customer interactions – which is fundamentally changing how customers will interact and transact with brands and businesses everywhere. To better understand these dynamics, the IBV is conducting a Customer Experience (CX) study, published as a series, with multiple reports organized by topic.
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digital interaction, experience design, interactive experience, cross functional collaboration, customer experience, integrated data
    
IBM
Published By: Datastax     Published Date: Nov 07, 2017
Customer experience is no longer a nice-to-have-it's a necessity. According to Forrester, 8 out of every 10 companues aspires to be great at customer experience but only 1 in 5 are actually achieving that. When was the last time you assessed how your company is addressing its customer experience initiatives? We live in the "age of everything", where every person object, and program is communicating 24-7-365. It's become cliche to say that the Internet has revolutionized our world, and that's because it has. Customer experience at the enterprise level means turning your company into a friend and/or colleague of the customer - transforming the relationship via deep knowledge of the customer: not just what they've done but what they're doing now. This eBook explores the hard questions you need to be asking yourself and your company in order to get started on or to accelerate your customer experience journey. Are you ready? Read to find out.
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Datastax
Published By: OneLogin     Published Date: Oct 24, 2017
We’re living through a time where people, organizations and societies not only rely but thrive upon secure, simple and fast access to information. From small businesses, startups, enterprises and global conglomerates across all verticals; to local, state and federal governments; to educational institutions and nonprofits, we are continuously investing in our employees, devices, applications, networks and infrastructure that enable us to drive our collective missions forward. Ten years ago, business and technology leaders catalyzed a cloud app revolution that has changed the way organizations manage IT. However, through this transformative shift, the core requirements of IT remain the same. Technology leaders are responsible for ensuring that 1) information assets remain confidential and protected, 2) information systems are available and operational, and 3) people are empowered and productive with the apps and information they need. IAM is a technology and security discipline that has
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OneLogin
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