The Truven Health Analytics 50 Top Cardiovascular Hospitals study identifies hospitals that achieve the best performance on a scorecard of performance measures. This year, based on comparisons between the winners and a peer group of similar high-volume hospitals that were not winners, the study found that if all cardiovascular providers performed at the level of this year’s winners, approximately 9,500 additional patients could survive, more than $1 billion could be saved, and almost 3,000 additional bypass and angioplasty patients could be complication-free. This is based on an analysis of Medicare patients; if the same standards were applied to all inpatients, the impact would be even greater.
The Truven Health Analytics 50 Top Cardiovascular Hospitals study identifies U.S. hospitals that have achieved the best performance on a balanced scorecard of performance measures. Based on comparisons between study winners and a peer group of similar hospitals that were not winners, winners are achieving better outcomes while operating more efficiently and at a lower cost. If all cardiovascular providers performed at the same level of this year’s winners, almost 8,000 additional lives could be saved; nearly 3,500 heart patients could be complication free; and more than $1.3 billion could be saved.
The changing healthcare environment has put pressure on healthcare organizations to deliver top-quality care while keeping costs under control. Superior operational and financial performance can be measured by high margins and low costs. But there are significant operational indicators that differ between high- and low-performing hospitals, depending on whether performance is defined by expense or by margin. Often, hospitals with the lowest costs are considered the most successful. But low-cost hospitals do not necessarily behave the same way as hospitals with healthy margins. Low-cost hospitals can include both efficient hospitals and hospitals that are in dire financial circumstances that have forced them to even eliminate expenses necessary for their long-term fiscal health.
Published By: Zendesk
Published Date: Jan 04, 2019
Quando sua empresa começa um novo capítulo, seja mudando de mercado ou lançando novos produtos e recursos, o momento é ótimo para expandir as operações de atendimento ao cliente de maneira inteligente.
Sabemos que, se disponível, os clientes preferem usar a base de conhecimento para se ajudarem. Um relatório do Gartner estima que os Diretores de informática podem reduzir os custos com suporte em 25% ou mais quando uma rotina adequada de gestão de conhecimento é implementada.
Se você estava esperando o momento certo para mergulhar de cabeça no autoatendimento, este white paper provará que você e seus agentes já fazem tudo o que precisam para oferecer autoatendimento excelente todos os dias.
Published By: Zendesk
Published Date: Jan 04, 2019
“O cliente tem sempre a razão” é uma máxima que a Zendesk leva muito a sério. O que o cliente quer? O que ele precisa? Esse é o foco de todas as atividades da Zendesk.
De pequenas empresas que desejam crescer rapidamente e estabelecer suas marcas a grandes empresas que querem manter a fidelidade dos seus clientes, a Zendesk capacita corporações para que elas atendam, sem interrupções e em tempo real, a grandes bases de clientes nos canais que elas desejam, e utilizem dados e análises nas suas interações com os consumidores.
Nesse ebook, você verá como organizações como a NatureBox, a Uber e a Instacart usam o Zendesk de maneiras inovadoras para criar experiências do cliente otimizadas e simples.
Você aprenderá sobre:
? O fornecimento de suporte omnichannel personalizado em larga escala
? A personalização e manutenção de operações de suporte com facilidade
? O gerenciamento de fluxos de trabalho de suporte avançados para maximizar a produtividade
? A descoberta de informações sobre os c
Asian ICT infrastructure investment is exploding as businesses review and modernise their data-centre architectures to keep up with the service demands of a growing and increasingly sophisticated population.
Demand for cloud services, particularly to support big-data analytics initiatives, is driving this trend. Frost & Sullivan, for example, believes the Asia-Pacific cloud computing market will grow at 28.4 percent annually through 2022. Despite this growth, many businesses are also rapidly realising that public cloud is not the best solution for every need as theydo not always offer the same level of visibility, performance, and control as on-premises infrastructure.This reality is pushing many companies towards the middle ground of hybrid IT, in which applications and infrastructure are distributed across public cloud and self-managed data centre infrastructure. Read about Medical company Mutoh and how it took advantage of the latest technology.
As organizations increasingly strive to become model-driven, they recognize the necessity of a data science platform. According to a recent survey report “Key Factors on the Journey to Become Model-Driven”, 86% of model-driven companies differentiate themselves by using a data science platform. And yet the question of whether to build or buy still remains.
This paper presents a framework to facilitate the decision process, and considers the four-year projection of total costs for both approaches in a sample scenario.
Read this whitepaper to understand three major factors in your decision process:
Total cost of ownership - Internal build costs often run into the tens of millions
Opportunity costs - Distraction from your core competency
Risk factors - Missed deadlines and delayed time to market
The war for talent is a term that was coined by Steven Hankin of McKinsey & Company in 1997 to refer to an increasingly competitive landscape for recruiting and retaining talent. Today, this “war” has escalated
to new heights, commanding the attention of CEOs across all industries.
According to research recently published by McKinsey, more than three-quarters of Fortune 500 CEOs do not believe their companies are effective at attracting highly talented people. Of those CEOs who do consider their companies successful at attracting top talent, only 7% believe they are effective in retaining them.
In today’s hyperconnected labor market, recruitment and retention are not separate problems; they are two sides of the same coin. Companies that have adopted integrated strategies for recruitment and retention have a significant competitive advantage. But according to McKinsey’s data, this group represents only a small fraction of the Fortune 500. The rest of the HR universe is under tremendous
Self-insured employers want to cut costs without affecting the quality of coverage available to employees. HR leaders need to provide great benefits that attract talent, but they also need to slow the rising tide of healthcare costs at the same time. In this whitepaper, you’ll see three examples of how benefit teams have cut benefits spending without cutting benefit programs.
• The potential savings available with telemedicine programs
• The surprising ROI of fertility coverage and care
• Best practices for evaluating and implementing onsite clinics
Published By: Infosys
Published Date: Feb 12, 2019
DevOps is fast assuming greater importance in deciding the agility of an enterprise. A robust DevOps setup is crucial for successful agile delivery and minimal risks. It greatly optimizes release management costs and team productivity, resulting in reduced time to market. At the same time, DevOps enables organizations to make rapid product releases with increased quality and manage customers' expectations.
In this paper we explore various aspects of DevOps. We look at key success attributes, main processes, tools, and frameworks that play an elementary role in DevOps.
Published By: Marketo
Published Date: Feb 11, 2019
Beyond the time-saving and efficiency benefits, marketing automation enables business processes that are essential to any modern marketing department. For B2B companies, this includes lead nurturing, lead scoring, and lead lifecycle management. For B2C companies, it includes cross-sell, up-sell, and customer loyalty. And for all companies, it includes marketing ROI analytics.
Nurture relationships with leads that aren't ready to buy. On average, only 20% of leads are sales-ready when they first come in. This means you need a disciplined process – known as lead nurturing – to develop qualified leads until they are sales-ready. Done well, nurturing can result in 50% more sales leads at 33% lower cost per lead.
Retain and extend customer relationships. The marketer's job is far from finished once someone becomes a customer. For most industries, the real value comes from retaining and deepening the customer relationship over time. This includes selling more of the same product to the cus
Published By: Skillsoft
Published Date: Sep 25, 2013
HR execs are not finding their budgets rising at the same levels as their workforce requirements. By 2020, the global labor market faces a shortage of 38-40 million college educated workers and 45 million secondary educated workers1. Despite the change catalyst that the mounting crisis demands, many organizations have not adjusted their strategies. Why would an organization race to develop skills by investing the same portion of their budget in classroom approaches and build training that they could buy? To help organizations find a smarter way out of the talent crisis, the Director of Research at the world’s leading learning analytics firm compared the results of Skillsoft elearning to classroom and internally developed elearning benchmarks. The results were clear; Skillsoft provides a solid answer to the global talent imperative.
Our repair technicians are capable of repairing most Modicon - Schneider Electric parts same day. Our exchange program allows us to send you a remanufactured unit while allowing you 30 days to return the failed unit for a credit.
Learn to ‘speak geek’ in 4 simple steps. Dice’s Tech Hiring Guide explains different tech roles and how they relate to one another in plain English. It even includes sample interview Q and A’s, specific to common job titles, and a skills cheat sheet.
Improve the quality and quantity of tech candidates applying to your jobs with Dice’s 6 Do’s and Don’ts of Creating Great Job Postings. You’ll also get 10 sample postings you can use as inspiration for your own tech jobs.
Published By: Clarion
Published Date: Oct 30, 2013
The Occupational Safety and Health Administration (OSHA) recently issued a new rule, effective September 2013, which updates OSHA’s 1971 workplace safety sign and tag formats with today’s best practice safety signage designs as defined by the latest American National Standards Institute (ANSI) Z535 standards.
The OSHA signage change means that, over time, as employers adopt the newer ANSI Z535 best practice safety tag and sign formats, the United States will increasingly have a single, national uniform system of hazard recognition. Safety signs installed in facilities and public
areas, temporary safety tags placed on equipment, and safety labels placed on products will all be designed using the same formatting principles.
The outcome of such consistency is expected to be significantly more effective communication in the workplace. That, in turn, should help achieve the objective of fewer accidents and more lives saved from tragedy.
Published By: PayScale
Published Date: Apr 11, 2016
We now have Traditionalists, Baby Boomers, Generation X, Generation Y, and coming soon Generation Z all potentially in the workforce at the same time. Each generation has defining characteristics, demographics and priorities.
How do you determine how to compensate, motivate and reward this increasingly segmented population?
This PayScale whitepaper has the answers:
- Defining the generations
- Connections to the skills gap
- Generational priorities for compensation
- Offering the right compensation mix
- Generational needs for communication
- Where to start
Companies across the globe are all facing the same economic headwinds: business change in the form of competitive threats and new opportunities is coming at an unprecedented pace. The watchword for meeting these challenges is innovation – both in terms of business processes as well as the underlying technology that enables those processes.
The sum of the experiences discussed in this report showcase how SAP S/4HANA, running on-premise or in the cloud, can form the basis for a broad-based business transformation that does not require a big bang implementation to succeed.
As the global business world shifts to all digital, real-time operations, the legacy two-tier ERP architecture so many businesses have relied on to bridge headquarters with subsidiaries can no longer compete effectively. A simple and comprehensive answer exists in SAP S/4HANA. Available in cloud and on-premise, SAP S/4HANA gives organizations the ability to utilize the same product family across a multi-tier deployment.
Published By: Dell EMC
Published Date: Aug 07, 2018
The media and entertainment industry
was valued at $1.81 trillion in 2016,
and is expected to reach $2.14 trillion
by 2020. Activities within this industry
have grown over the last couple of years,
and now range from creating content for
movies, TV and games, to delivering that
content. This is increasingly performed
via on-demand data networks rather
than traditional over-the-air broadcasting,
watched over high resolution displays that
enhance the overall viewing experience
of the user, and even the latter is
being delivered from the same storage
repositories. Media production is also
now prevalent in areas not traditionally
associated with this activity, such as
training, museums, and education.
Die Suche nach dem richtigen Cloudsicherheitsanbieter ist kein einfaches Unterfangen. Viele Anbieter scheinen auf den ersten Blick gleich: ähnliche Kennzahlen, ähnliche Versprechungen. Um allerdings einen echten Vergleich ziehen zu können, müssen Sie Informationen sammeln, Fragen stellen und Details herausfinden, die viele Cloudanbieter nur ungern preisgeben. Mithilfe dieser Liste können Sie sich anhand fundierter Informationen für den richtigen Cloudsicherheitsanbieter entscheiden, der Ihr Unternehmen vor Cyberangriffen schützt.
Das IT-Marktforschungsunternehmen IDC hat eine globale Studie unter mehr als 3 500 IT-Führungskräften auf der ganzen Welt durchgeführt und fand heraus, dass Unternehmen jeder Größenordnung PC Life Style as a Service-Modelle zur Reduzierung der Kosten, Verkürzung von Aktualisierungszyklen und zur Beschaffung besserer Technologie für ihre Mitarbeiter in Erwägung ziehen.
Dell PC as a Service (PCaaS) vereint Hardware, Software, Lebenszyklusservices und Finanzierung in einer umfassenden Lösung, die einen einzelnen, vorhersehbaren Preis pro Arbeitsplatz pro Monat bietet und von Dell Financial Services bereitgestellt wird. Erfahren Sie mehr über Dell Lösungen in Zusammenarbeit mit Intel®
Published By: Cisco EMEA
Published Date: Nov 13, 2017
In the not so distant past, the way we worked looked very different. Most work was done in an office, on desktops that were always connected to the corporate network. The applications and infrastructure that we used sat behind a firewall. Branch offices would backhaul traffic to headquarters, so they would get the same security protection. The focus from a security perspective was to secure the network perimeter. Today, that picture has changed a great deal.