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Published By: Dell EMC     Published Date: Aug 01, 2019
IT Transformation is a concept that is not synonymous with digital transformation, but the two concepts are fundamentally linked. A business that transforms its IT infrastructure no longer has to rely on rigid, manual, siloed legacy technologies. Updating IT often yields a boost in IT operational speed, efficiency, scale, and cost effectiveness ? tasks become automated, processes streamlined, and resources freed up. These IT-level improvements fuel a larger-scale digital transformation enabling businesses to out-innovate, out-think, and out-pace its competitors in today’s digital economy. To learn more, download this report from Dell and Intel®.
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Dell EMC
Published By: Jamf     Published Date: Aug 06, 2019
As a new generation of employees hit the workforce, a user-centric technology trend has begun to take shape. The question is how does IT shift their practices to embrace the trend toward this modern technology experience? Download this e-book for answers and learn: • The origins of the user-centric trend • Apple's role in evolving IT practices • Ways to implement and benefit from this new IT model
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Jamf
Published By: Viventium     Published Date: Aug 06, 2019
Ignorance is no excuse. At least that’s what Uncle Sam will tell you if you get audited. Such lack of apparent sympathy can seem especially frustrating because as a home health care organization (HHC), you face an incredibly challenging compliance landscape. It can be tricky and confusing to navigate a seemingly endless array of regulations. But relax. We’ve got your back. Here’s what you need to know to survive an audit.
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Viventium
Published By: Iovation     Published Date: Aug 02, 2019
The digitalization of business processes and the advent of mobile computing have given rise to the next generation of fraud. Cybercriminals have a variety of tools and techniques—as well as opportunities—to steal money and services. Furthermore, traditional fraud prevention tools often fail to stop this fraudulent activity. Companies need a new approach to fraud prevention—one that stops fraud early and preserves the user experience. Companies with an online presence must have the ability to: Detect and respond to fraudulent activity before incurring losses Leverage human insight and machine learning to identify advanced fraud Work with other fraud analysts to identify larger fraud trends and stop cybercriminals on a global scale Block more fraud while reducing fraud prevention costs This book explores how companies can leverage a next-generation fraud prevention solution to stop more fraud while reducing costs and providing a positive user experience for trusted customers.
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Iovation
Published By: Iovation     Published Date: Aug 02, 2019
Account takeover. Synthetic identities. The security risks that financial services and online merchants face are endless, and the fraud landscape is changing dramatically. You not only need to be aware of how it’s evolving, but how to address these threats, protect your customers and your brand. iovation has analyzed data from our consortium made up of six billion devices seen, 55 million fraud reports, and thousands of fraud analysts to determine the most significant fraud trends and what you can do to combat them.
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Iovation
Published By: Iovation     Published Date: Aug 02, 2019
Aite Group’s second Payment Services Directive (PSD2) Research Report, commissioned by iovation, a TransUnion Company, provides an in-depth analysis of how those in the payment services and e-commerce market should prepare to handle the new strong customer authentication (SCA) requirements under PSD2. See the results of the actual market status in Europe regarding the main changes that PSD2 will bring to the e-commerce payments market. This complimentary, custom report, PSD2: Advent of the New Payments Market in Europe, will teach you what Aite Group concluded after interviewing 20 payments executives from European banks, other PSPs, merchants, payment networks and industry experts.
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payment services directive, psd2 regulation
    
Iovation
Published By: Iovation     Published Date: Aug 02, 2019
Learn about the second Payment Services Directive (PSD2), and its expected impacts on the payment services and e-commerce market. Find out what you need to prepare to handle the new strong customer authentication (SCA) requirements under the PSD2.
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what is psd2, sca requirements, data privacy, privacy by design, pseudonymization
    
Iovation
Published By: Workday     Published Date: Jul 30, 2019
This Aberdeen report centers it's focus on where they have seen ME organizations spend most of their time -- in employee acquisition. And rather, their study finds that their focus could be better applied to workforce engagement strategies and real-time performance management that can better manage retention goals over time.
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Workday
Published By: Motorola Solutions     Published Date: Aug 14, 2019
n hospitality, communication is the key to customer satisfaction, helping businesses create the ideal guest experience while driving efficiencies that save valuable time and resources. In the quest to craft a better, safer experience, for both guests and employees, digital communication is playing an increasingly important role. As communications technology continues to reshape the hospitality landscape, questions remain for businesses striving to achieve the best customer experience possible.
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Motorola Solutions
Published By: Artemis Health     Published Date: Aug 08, 2019
The benefits landscape is constantly shifting, and it’s hard for brokers and consultants to keep up with the latest best practices. The key to making great recommendations? Great data. In this whitepaper, you’ll discover: • How a data solution can offer actionable insights in just 1 hour a week • The advantages of a data platform for serving the entire book of business • How more brokers and consultants acknowledge data as a competitive advantage
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Artemis Health
Published By: Artemis Health     Published Date: Aug 08, 2019
Artemis Health teamed up with Employee Benefit News to research the current “benefits landscape.” We surveyed self-insured employers to find useful trends, interesting stats, and info on what leaders like you are doing to improve their benefits strategy. In this whitepaper, you'll discover: • Regional differences in benefits offerings and priorities • What benefit leaders believe they can accomplish with benefits data analytics • The features and functionality your peers are looking for when they evaluate a data solution
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Artemis Health
Published By: Five9     Published Date: Aug 01, 2019
It’s become abundantly clear that the cloud is no longer the future— but the new normal. Enterprises rely on cloud computing for web-based meetings, email, file sharing, and more every day to reduce costs and administrative burdens while enhancing productivity. With the wealth of benefits to be gained by moving to the cloud—including speed of deployment, cost-efficiencies, and easy scaling—it’s no wonder the shift toward all things virtual has been so pervasive and swift. What’s more, as the cloud has matured, the potential drawbacks that once made enterprises hesitant to make the move are disappearing. Security is now robust, application integration happens with ease, and reliability is a given, not a question mark. So now that the cloud has become not just viable, but essential, to stay competitive in a rapidly changing world, it’s time to explore how the cloud can significantly improve your contact center operations and guest experiences. This paper will provide one compelling r
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Five9
Published By: ttec     Published Date: Jul 24, 2019
Let’s face it: in today’s B2B landscape, the buyers call the shots. Buyers today are proactive, research their own options, and often include many decision makers rather than just one who can be wooed on a golf course or over dinner. So, where does that leave the salesperson? To succeed in this new landscape, sales professionals must understand how the buyer’s journey has changed and unlock the advantages that data analytics and statistical modeling can offer. Sales and marketing teams must also learn how to align their efforts to present a truly coordinated experience. Read this paper to learn how to take advantage of untapped opportunities for helping sales teams evolve in today’s buyer-empowered landscape.
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ttec
Published By: Entrust Datacard     Published Date: Jul 12, 2019
In this whitepaper you will find frequently asked questions regarding the qualified website authentication certificate.
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Entrust Datacard
Published By: Virtela Communications, Inc.     Published Date: Oct 12, 2011
Multinational companies (MNCs) are facing a unique combination of escalating customer, competitive and operational pressures which are forcing them to fundamentally change the way they do business and manage their IT infrastructures supporting network, security and mobility needs. Lack of IT resources, limited capex and more complex global implementations are driving an increasing proportion of MNCs to offload, or 'out-task', various aspects of their day-to-day management responsibilities to skilled third-parties that can help perform these functions well.
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health, global management service, cloud services, technology
    
Virtela Communications, Inc.
Published By: Infosys Limited     Published Date: Aug 02, 2019
The consumer packaged goods landscape is a sum of many complex and moving parts – a demanding and ever changing customer universe, with a subset of digital natives; a complex distribution system; and legacy IT systems from internal silos and mergers. In such a dynamic environment, we help our clients accelerate growth by transforming their organization to become a thriving Live Enterprise by augmenting their core digital capabilities. The cloud is an integral part of this digital transformation ushering CPG enterprises into a new era of hyper performance. Cloud promises to deliver several significant benefits including reduced costs, increased scalability, flexibility, and agility, leading to improved business performance and therefore growth. To better understand the specifics of cloud initiatives, we surveyed 167 senior executives from organizations in the CRL industry, with over USD 1 billion in revenues across the United States, Europe, Australia and New Zealand. Download thi
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Infosys Limited
Published By: Adobe     Published Date: Jun 26, 2019
Turn leads into customers. Reengage cold ones. Welcome new subscribers and remind them to renew. All of these practices are possible one to one. But what if you’re a marketer who needs to reach millions? Take a look at Marketing Automation Workflows Every Marketer Should Know and learn how to improve engagement, gain more qualified leads, and drive ROI at scale.
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Adobe
Published By: Juniper Networks     Published Date: Jul 31, 2019
More than 80% of organizations in Asia are not protected against today's threats. Many of them depend on security investments made years ago, which cannot defend against new and emerging threats. The arrival of new technologies including cloud computing, the Internet of Things, mobility, bring your own device (BYOD), and social media have massively increased attack surfaces and expanded the threat landscape. New agile solutions are required that can address today's threats and enable organizations to adjust their security posture as the threat landscape evolves. Download this whitepaper to know more about key recommendations including: • Working with third parties to evaluate your current cybersecurity posture and identify vulnerabilities • Upgrading and update your cybersecurity assets with a particular focus on ensuring that firewalls are upgraded • Ensuring that your organization has a unified view of your assets and the threat environment
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network management, network security, network security appliance, security, security architecture
    
Juniper Networks
Published By: Juniper Networks     Published Date: Jul 31, 2019
As modernized data centers scale up and out, there is a strong potential for growing complexity as well. IT teams need to be vigilant in simplifying architectures and operations as the technological landscape changes. While the potential of monitoring and analytics in your data center is huge, to take advantage, you'll need an architecture that can handle shifting traffic patterns. In this expert eGuide, you'll discover three ways of simplifying architectures, and how they can help you reduce complexity, improve workforce efficiency, and ease administration.
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cloud providers, cloud provisioning, cloud services, data centre, data centre provider
    
Juniper Networks
Published By: Cohesity     Published Date: Aug 09, 2019
As organizations continue to look for ways to increase business agility, a need for a modern database architecture that can rapidly respond to the needs of business is more apparent than ever. While an RDBMS still serves as a lifeline for many organizations, the adoption of technologies such as NoSQL and Hadoop are enabling organizations to best address database performance and scalability requirements while also satisfying the goals of embracing hybrid cloud and becoming more data-driven. And with organizations relying so heavily on these new technologies to yield rapid insights that positively impact the business, the need to evaluate how those new technologies are managed and protected is essential. Hadoop and NoSQL workloads are now pervasive in production environments and require “production-class” data protection, yet few data protection solutions offer such capabilities today.
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Cohesity
Published By: Cohesity     Published Date: Aug 09, 2019
The growing importance—and complexity—of data protection means old approaches no longer will get the job done in an era of exploding data volumes and ever-changing business requirements. It’s time to reimagine and reengineer your IT infrastructure for a more efficient, affordable and manageable data protection framework.
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Cohesity
Published By: Cohesity     Published Date: Aug 09, 2019
An Italian bank with an appetite for innovation and infrastructure standardization, automated, and cloud-ready Cohesity Data platform. In two years, the organization has simplified its secondary stage environment with a single data management pane to improve backup SLAs, cut costs, and deliver up-to-date and relevant data for test & dev and analytics teams at scale to test fast, fail fast, and innovate fast.
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Cohesity
Published By: Achievers     Published Date: Aug 16, 2019
Understanding HR and Engagement Leaders’ Challenges and Opportunities How can organizations understand the gaps in employee expectations, anticipate the most pressing issues, and adopt the processes and technology that make it scalable? Achievers surveyed HR and engagement leaders’ on the front lines of engagement who understand the challenges and opportunities facing the workplace today. In this report, discover how you can address: • The most pressing engagement challenges for organizations today • The role of employee empowerment and trust in engagement success. • Technology and culture changes that can ensure success
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Achievers
Published By: Genesys     Published Date: Dec 20, 2018
If you are considering the right deployment model for your contact center, economic guidelines can help you choose the solution that is best for your company. Cloud, on-premises or hybrid. Just a few years ago, businesses were still unsure of the viability of moving their contact centers and other critical enterprise systems to the cloud. Since then, with the decrease of cloud costs, and the corresponding increase in security and, the viability and total cost of ownership of cloud deployments are attracting more and more companies. This eBook will cover how different criteria can affect a choice between a cloud or on-premises contact center, including: • The size of your contact center, and business requirements such as customer journey management • The location and quantity of contact centers being managed • The need for scalability, speed of deployment, and maintenance requirements
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Genesys
Published By: Genesys     Published Date: Jun 19, 2019
Contact centers often pool agents into large groups of generalists to distribute work evenly. Skills-based routing takes this a step further with specialized groups. But neither approach scales properly to identify all opportunities and drive business outcomes on each interaction. Predictive routing uses artificial intelligence (AI) and machine learning to create balance—meeting targets and giving customers a personalized experience. Read Demystifying AI: Creating an AI partnership that maximizes business results to learn how predictive routing systematically: Evaluates historical and real-time data to make predictions; Makes the best customer-agent match to drive desired outcomes; Keeps agents engaged and reduces handle times.
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Genesys
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