Today’s K-12 schools are hungry for bandwidth. The reason is clear: highperforming, reliable and easily expanded network services support the latest classroom innovations, including videoconferencing, 1:1 computing, distance learning and modern learning management systems. It’s no surprise then that progressive educators now see a direct link between the overall success of their school districts and access to high-capacity networks. This emerged as a clear trend in new research by the Center for Digital Education (CDE) — a commanding 98 percent of administrators and IT representatives said the future of K-12 education hinges on ubiquitous connectivity.
This white paper lays a framework for planning and implementing high-performance networks. In addition to explaining why now’s the time to plan network upgrades, this paper answers one of the fundamental questions asked by IT managers at schools everywhere: “How much network capacity will we actually need?”
Telecommunications services are becoming more and more complex. They now run over virtual network paths, less constrained by individual pieces of hardware. Get this white paper and see how service quality management solutions from IBM can improve the customer experience.Learn how telecomm providers can deliver optimal service quality
You probably know Stratus Technologies' fault-tolerant ftServer systems and services for delivering uptime of nearly 99.9999% for the world's most essential applications. What you might not know is how effectively - and how simply - our mission-critical Support Services let your enterprise protect this industry-leading availability.
Our focus on preventing downtime and data loss brings you much more than basic break-fix support. If you're used to average server support, get ready to experience meaningful differences.
One example: It's not uncommon for Stratus Support Services to identify problems before our customers do. Stellar satisfaction ratings of 96% or higher show the value our clients place in these services.
Data integrity and ultra-high performance dictate the success and growth of many companies.
One of these companies is BridgePay Network Solutions, a recently launched and rapidly growing financial services organization that allows merchants around the world to process millions of daily credit card transactions. Due to the nature of their business, their IT team needed to strike the perfect balance between meeting regulatory-mandated data security measures with the lowest possible levels of latency and response times.
As their growth accelerated, BridgePay realized the need to immediately address infrastructure shortcomings and prepare for their future growth.
Download the case study now and see how BridgePay built a competitive advantage and scaled transactions by 500% in the same storage footprint using some of the most advanced and differentiated technology available today.
Bank of Choice found that paper-based loan approval processes were standing in the way of providing the fastest and most effective customer service. Bank of Choice adopted a complete document management system based on software from Knowledge Lake, a Microsoft Gold Certified Partner. The result cuts loan processing time from days to hours, boosts customer service while cutting costs, and increases competitiveness.
Our Business Model is uniquely focused on generating business value, while our innovative service offerings help you put new ideas to work quickly. We use our knowledge and experience to deliver value and help your business run better to give you direct access to the experts and problem solvers that are best equipped to meet your needs by providing a comprehensive approach to quality improvement and risk reduction.
The Cloud; software as service across the Internet, is experiencing mass proliferation for everything from banking to CRM. Communications are part of this migration and offer a compelling solution over the retro, hardware-based systems known as PBX. This paper illustrates comparative anatomies of the old and new models. Major benefits of cloud communications are detailed, including the elimination of costs, removal of complexity for managing the system, alleviating IT resources, and the benefits of one system with a host of features. A deep-dive of the technology supporting the solution is included.
Virtualization and cloud computing can help your organization achieve significant savings in data center hardware costs, operational expenditures, and energy demands— while achieving improvements in quality of service and business agility. However, as data centers continue to transition from physical to virtual and now increasingly, cloud environments, traditional security can slow down provisioning, become difficult to manage, and cause performance lag. As you scale your virtual environment and adopt software defined networking, evolving your approach to security can reduce time, effort, and impact on CPU, network, and storage. Read this white paper to learn more about virtualization and cloud computing.
Published By: Equinix
Published Date: Mar 26, 2015
Enterprises grapple with a host of challenges that are spurring the creation of hybrid clouds: collections of computing infrastructure spread across multiple data centers and multiple cloud providers. This new concept often provokes uncertainty, which must be addressed head on.
As more applications and computing resources move to the cloud, enterprises will become more dependent on cloud vendors, whether the issue is access, hosting, management, or any number of other services. Cloud consumers want to avoid
vendor lock-in—having only one cloud provider. They want to know that they will have visibility into data and systems across multiple platforms and providers. They want to be able to move servers and storage around without a negative impact on application availability.
The good news is that more solutions become available every day, but with a learning curve and numerous management challenges and considerations.
This CITO Research paper provides advice for managers about how to c
When you extend the global reach of your enterprise, you’ll find new markets for your products and services. That means reaching more potential customers, bigger growth potential, and higher ROI. But to tap into those emerging markets, you need to provide the best, most consistent user experience. Now, it’s possible for you to build, deploy, and manage modern apps at scale with a globally-distributed database—without the hassles associated with hosting in your data center.
Read the e-book Build Modern Apps with Big Data at a Global Scale and learn how Azure Cosmos DB, a globally-distributed turnkey database service, is transforming the world of modern data management.
Keep access to your data available, consistent, and safe—with industry-leading, enterprise-grade security and compliance. Start developing the best app experience for your users based on five well-defined consistency models:
Strong: Favors data consistency. Ideal for banks, e-commerce processing, and online booking.
Take a look at the top five reasons business and operations professionals are implementing fleet management systems — and seeing results. This easy-to-read ebook shows you how fleet management works and which features can lead to increased profits, better customer service and other important benefits. Learn more about features you may not have known about, as well as the surprising numbers around what you stand to gain. You’ll see what more and more of your peers are discovering — that a fleet management solution may be the key to making your job easier, by helping you solve common fleet-related problems.
Learn more about SAP and Amazon Web Services at - http://amzn.to/2hmxZl4.
Migrating your critical SAP workloads to AWS can help you enhance agility, reduce costs, and stimulate innovation, while also presenting an opportunity to upgrade to SAP HANA. However, many are still unsure about where to start, what their strategy and roadmap should look like, and whether to upgrade to SAP HANA before or after migration. Capgemini and AWS understand these considerations and provide mature solutions to help you plan and execute your migration. Additionally, the SAP Rapid Migration Test program (also known as AWS FAST) provides processes, procedures, and tools to help you eliminate any uncertainties of this transition, with results in as quick as 48 hours. Join our upcoming webinar to learn how Capgemini and AWS FAST help businesses thoroughly plan and accelerate migrations to SAP HANA.
Engaging a cloud service provider (CSP) for Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) or Software-as-a-Service (SaaS) is now common practice for enterprise IT. It is essential to make the right choice of providers and services, particularly as it relates to security practices, data privacy, and operational capabilities. Be sure to put potential Cloud Service Provider (CSP) partners under the microscope by asking them the right questions about how they will secure your most essential information.
In today’s competitive world, customers have more choices than ever before, they have less patience in meeting their needs and they are eager to share their experiences -whether good or bad. With SAP Customer Experience service solutions, organizations can give their customers the right service on the right channel, delivering an excellent customer service experience at every point in their journey.
In a 2017 Total Economic Impact study, Forrester Consulting found that a composite organization, a B2B company with 10,000 employees and 100,000 calls per month, realizes the following benefits when they invest in SAP Hybris Cloud for Customer, now part of the SAP Service Cloud:
? 363% ROI
? Increased service and field representative efficiency by 40%
? Raised income from upsell by 19%
? Reduced call center operational costs by 42%
Want more details? Download the Forrester study commissioned by SAP.
The Total Economic Impact of SAP Hybris Cloud for Customer (now part of SAP Service Clou
Published By: Intralinks
Published Date: Mar 12, 2014
In the age of Edward Snowden and the NSA, there are increasing concerns about data privacy and especially where best to keep data secure. The prevalence of cloud computing and cloud-based storage and collaboration services is only exacerbating these concerns. Many organizations are confused about regulations that protect data in different countries and jurisdictions, and don’t know what steps to take to ensure their cloud collaboration vendor can provide adequate safeguards.
While pushback and reform efforts are evolving, the reality is that companies must operate within the law. Deciding where to house your data and how to move it is an exercise in understanding the relevant legal regimes and the application of risk analysis in the decision making process. This white paper will examine those elements with regard to cloud-based storage and processing.
Published By: SnowFlake
Published Date: Jul 08, 2016
Data today comes from diverse sources in diverse forms and needs to be analyzed by ever more users as quickly as possible. Those demands are stressing the limitations of traditional data warehouses and data platforms. Snowflake has reinvented the data warehouse, making it possible to bring all your business data together in a single system that can support all your users and workloads. Built from the cloud up as a software service, Snowflake eliminates the cost, complexity, and inflexibility of existing solutions while allowing you to use the tools and skills you already have.
Published By: SnowFlake
Published Date: Jul 08, 2016
In the era of big data, enterprise data warehouse (EDW) technology continues to evolve as vendors focus on innovation and advanced features around in-memory, compression, security, and tighter integration with Hadoop, NoSQL, and cloud. Forrester identified the 10 most significant EDW software and services providers — Actian, Amazon Web Services (AWS), Hewlett Packard Enterprise (HPE), IBM, Microsoft, Oracle, Pivotal Software, SAP, Snowflake Computing, and Teradata — in the category and researched, analyzed, and scored them. This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help enterprise architect professionals select the right solution to support their data warehouse platform.
Published By: OnForce
Published Date: Feb 19, 2008
Discover how you can find highly qualified contract IT service professionals with the skill sets you need, when and where you need them, on demand. Get the free white paper, “8 Ways On-Site Services Can Drive Revenue Now,” featuring commentary from industry analysts and leaders like Gartner, IDC and CRN.
Published By: Samanage
Published Date: Aug 22, 2014
One of the oldest and largest global private equity firms, The Riverside Company was fed up with their complex ITSM solution, the costly consultants it required to maintain, and the sub-par customer service they received from their vendor.
In this webinar, Eric Feldman, Director of IT at Riverside, shares behind-the-scenes details of how they regained control of their domain, including:
"IT"SM…and Beyond – Cross functional business challenges that drove their requirements
The journey – What they learned about cloud ITSM along the way
The tangible benefits – Immediate business impact and what’s now possible including more accurate budgeting and building economies of scale
If you’re actively looking at, or merely thinking about a new IT Service Management (ITSM) solution for your organization, this is one conversation you don’t want to miss.
Like Riverside, you can get control and become master of your own IT domain.
Published By: Symantec
Published Date: Jul 11, 2017
Symantec CloudSOC Cloud Data Protection allows enterprises to selectively encrypt or tokenize field-level information in SaaS apps like Salesforce, ServiceNow, and Oracle. Stay agile, competitive and compliant with the freedom to move sensitive or regulated information to the cloud while retaining physical ownership of encryption keys /token vaults.
The demand for new data about customers, customer behaviour, product usage, asset performance, and operational processes is growing rapidly. Almost every industry wants new data. Some examples of this are:
• Financial services organisations want more data to improve risk decisions, for ‘Know Your Customer (KYC) compliance and for a 360 degree view of financial crime.
• Utilities companies want smart meter data to give them deeper understanding of customer and grid usage and to allow them to exploit pricing elasticity. They also want sensor data to monitor grid health, to optimise field service and manage assets.
Download now to learn more!
Adopting Identity as a Service (IDaaS), also known as Cloud IAM, can reduce your IT costs, but how do you convince your organization to take the leap? Use this TCO guide to compare the cost of on-premises and cloud-based IAM, such as IBM Cloud Identity Service. Then, calculate your three-year cost savings to truly “wow” your team.
Analyst firm, Enterprise Strategy Group, examines how companies can leverage cloud-based data lakes and self-service analytics for timely business insights that weren’t possible until now.
And learn how IBM Cloud Object Storage, as a persistent storage layer, powers analytics and business intelligence solutions on the IBM Cloud.
Complete the form to download the analyst paper.
In the spring of 2012, IBM launched a comprehensive re-thinking and refresh of its IT Service Management (ITSM) offerings. The IT management products formerly known as Tivoli Service Request Manager, IT Asset Management and Change Configuration Management Database have now been combined into a single product, IBM SmartCloud Control Desk 7.5. The products span advanced support for IT and intelligent asset management, change and configuration management, service request management and service catalog, along with Cloud delivery options and built-in support for automation beyond traditional service desk workflow.
Today’s consumers expect better service, better products, and better communication with retailers. Without a single view of the customer across all channels – including social media – retailers risk alienating customers and driving them to other brands. To meet these challenges, many retailers are deploying software-as-a-service (SaaS) contact center systems that address these problems and create new opportunities. This eBook follows one shopper’s journey and how the concept of the contact center of the future provides the better overall experience.