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Published By: IBM     Published Date: Oct 13, 2015
The term “Proactive Customer Care” has been used by many vendors and Communications Service Providers (CSPs) for several years in the telecoms industry. It has generally come to mean “Understand the reason for a customer’s concern, or potential issues, with their service before the customer takes direct action.”
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ibm, active management, customer experience, proactive customer care, csp, communications service providers, telecom, crm & customer care
    
IBM
Published By: IBM     Published Date: Dec 22, 2015
Read this white paper to get an in-depth look at the benefits of embracing a digital business model, and find out how sports teams of all types can use cloud service providers with digital marketing and analytics tools to gain a competitive edge on the marketing playing field.
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sports marketing, ibm, digital strategies, cloud, analytics, operations, search marketing, email marketing, emerging marketing, social media, advertising agencies, internet marketing, crm & customer care, marketing research, e-commerce, traditional marketing, sales
    
IBM
Published By: IBM     Published Date: Jan 21, 2016
Take this assessment, designed specifically for communication service providers, to find out how effective your organization is at harnessing the power of big data and analytics to drive excellence across your organization.
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ibm, telecommunications, analytics, marketing, business technology, internet marketing, crm & customer care, telecom, sales
    
IBM
Published By: IBM     Published Date: Apr 14, 2016
Read this white paper to get an in-depth look at the benefits of embracing a digital business model, and find out how sports teams of all types can use cloud service providers with digital marketing and analytics tools to gain a competitive edge on the marketing playing field.
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ibm, sports marketing, media, entertainment, digital business model, cloud
    
IBM
Published By: Symantec     Published Date: Jul 11, 2017
Cloud Access Security Brokers (CASBs) serve as a critical control point to ensure the secure and compliant use of cloud apps and services. Cloud service providers typically maintain a shared responsibility policy for security—they guarantee the integrity of their service infrastructure, but the customer is responsible for securing actual app usage. In addition to the growing cloud security challenges organizations face to safeguard data and protect against threats in the cloud, total volume of cloud app adoption is accelerating, with most of it being done by business units and employees without approval or security oversight from the IT organization. As a result, CASB functionality has become so critical that by 2020 it is projected that 80% of enterprises will use a CASB solution. (Gartner)
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cloud, cloud service providers, cloud security, cloud applications
    
Symantec
Published By: IBM     Published Date: Apr 09, 2015
IDC collected and analyzed data on 11 MSSPs within the 2014 IDC MarketScape worldwide managed security services market assessment. While the market arena for MSS is very broad and there are many suppliers that offer these services, IDC narrowed down the field of players that participate in worldwide MSS based on the following criteria: Service capability across the MSS life cycle; Revenue and Geographic presence.
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mssp, idc, idc marketscape, global managed security services, ibm
    
IBM
Published By: IBM     Published Date: Oct 06, 2015
When you’re faced with growing expectations to create business value with limited resources, where can you turn? Increasingly, IT organizations are looking to trusted IT services providers like IBM to help reduce cost, manage complexity, maintain leading-edge skills and adopt technology innovation. Read the white paper to find out how managed services and cloud computing can help you deliver on the transformation agenda your business requires. Plus get guidance on the top 10 criteria to consider when selecting an external partner.
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ibm, services provider, services provider selection, it organizations, it service providers, reduce cost, technology innovation, top ten criteria
    
IBM
Published By: IBM     Published Date: Apr 04, 2016
Enterprises are trending toward hybrid IT operations, turning to the cloud and managed service providers to fill the gaps in complex IT environments. This demands a new generation of MSS, enabling on-premise and managed functions to be viewed and controlled as part of a common platform.
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ibm, managed security services, hybrid it operations
    
IBM
Published By: IBM     Published Date: Sep 30, 2016
Managed security services is a mature market with offerings from established service providers. This Magic Quadrant presents enterprise buyers with advice on selecting MSS providers to support global service requirements. publish date: December 2015
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ibm, security, maturity, gartner, magic quadrant, managed security services
    
IBM
Published By: Gomez IT     Published Date: Dec 14, 2011
So how can you ensure that your selection process for cloud service providers and partners is fast but well-informed, based on reliable data and mitigates the risk of hidden surprises? Read to find out.
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gomez, technology, cloud computing, cloud service provider, security, roi
    
Gomez IT
Published By: Cisco     Published Date: Jul 11, 2016
CTOs, CIOs, and application architects need access to datacenter facilities capable of handling the broad range of content serving, Big Data/analytics, and archiving functions associated with the systems of engagement and insight that they depend upon to better service customers and enhance business outcomes. They need to enhance their existing datacenters, they need to accelerate the building of new datacenters in new geographies, and they need to take greater advantage of advanced, sophisticated datacenters designed, built, and operated by service providers. IDC terms this business and datacenter transformation the shift to the 3rd Platform.
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Cisco
Published By: Cisco     Published Date: Jul 11, 2016
This document is written for IT decision makers, architects, engineers, and application owners who make architectural decisions for hybrid deployments. The architecture described in this document is for large and medium-sized businesses that are considering hybrid cloud solutions. This document is also useful for service providers that deliver hybrid cloud services to businesses.
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Cisco
Published By: Cisco     Published Date: Jul 11, 2016
Pulsant is a United Kingdom-based IT infrastructure services provider focused on the small and medium-sized enterprise market. It offers public, private, and hybrid cloud services and a variety of managed, collocation, and professional services. Pulsant was one of the first cloud service providers to embrace software-defined networking (SDN) as a way to simplify its IT infrastructure, unify control of physical and virtual environments, and reduce capital expenses (capex) and operating expenses (opex). After evaluating a number of vendors, Pulsant chose Cisco's Application Centric Infrastructure (ACI) as the best SDN solution for delivering its hybrid cloud services.
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Cisco
Published By: CompareERP.com     Published Date: Jun 24, 2009
ERP failure is a very real concern for companies of all sizes. Our buying checklist helps you avoid common ERP mistakes. You learn how to buy the right system for your needs, how to negotiate a great deal, experience a smooth implementation and gain user acceptance. Learn more today!
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erp, midmarket, assessment, vendor, demo, trial, compare erp, enterprise resource planning, stakeholders, support, dog and pony, rfp, request for proposal, checklist, asp, application service providers
    
CompareERP.com
Published By: WebiMax     Published Date: Nov 25, 2009
It may be easily understood SEO can immensely help marketing efforts, yet with so many providers available, the process of deciding upon a service can be confusing. First, it is important to understand what search engine optimization is and what it can do for your company. Basically, SEO providers employ a number of tactics to gain positive momentum for your Web site on the search engines. Using specific, germane words and phrases related to a site's goods and services, an SEO service helps to make the site widely recognized by consumers and attract more revenue.
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webimax, seo, search engine optimization, optimized, service provider
    
WebiMax
Published By: Business.com     Published Date: Oct 09, 2012
Before setting up a merchant account for your business, it's critical to weigh all the options.
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merchant services, account, fees, exchange, finance, retail
    
Business.com
Published By: SilverSky     Published Date: Apr 16, 2013
In Forrester's 15-criteria evaluation of the emerging managed security services provider (MSSP) market, SilverSky was identified as a leader. Forrester identified the 10 most significant providers in this category and researched, analyzed, and scored them. SilverSky was given high ranks for business and technical value, SLA adherence, security services, and threat intelligence and analytics. Download this industry research paper now to learn why SilverSky is the MSSP you should be working with today.
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managed security, msp, managed service provider, sla adherance, threat intelligence, analytics, mssp, forrester
    
SilverSky
Published By: SilverSky     Published Date: May 09, 2014
This paper provides an overview of the benefits of outsourced security solutions such as managed security services. The managed security services option saves money, improves the network security posture, and maximizes the efficiency of existing corporate resources.
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silversky, business value, security services, the cloud, security conundrum, decrease threats, service providers, managed solutions, security solutions
    
SilverSky
Published By: SilverSky     Published Date: May 22, 2014
Who are the current leaders in the business email market? The Radicati Group, a technology market research firm, said SilverSky offers “one of the most secure Cloud Business Email services available in the market today.” When run on IBM SoftLayer, it’s also the most reliable. Read the full report.
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silversky, ibm, email, email services, email service providers, cloud, cloud business email, cloud business email services, ibm softlayer
    
SilverSky
Published By: SilverSky     Published Date: May 22, 2014
Are you looking to enhance security and regulatory compliance around email, without having to add staff? SilverSky offers a game-changing Email Data Loss Prevention (DLP) solution, run on IBM SoftLayer, which can help. Read this paper to learn more and for helpful tips on preventing data loss.
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silversky, ibm, email, email services, email service providers, email protection, email security, email data loss prevention, data loss prevention, dlp, encryption
    
SilverSky
Published By: Paychex     Published Date: Apr 01, 2013
A 401(k) plan is a valuable benefit for employees, but the burden of administration and paperwork can leave employers wondering if it's all worth it. That's why many business owners choose to engage their payroll service providers as recordkeepers for their company retirement plans. Payroll processing and 401(k) administration are a powerful duo. A fully integrated payroll and retirement plan solution can greatly reduce manual processing associated with 401(k) plans, allowing employers to spend more time on the strategic aspects of running a business.
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Paychex
Published By: IBM     Published Date: Oct 10, 2013
Analyst reviews IBM as #1 as IT service provider for mobile apps and security
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ibm, analyst reviews, service providers, mobile apps, applications, mobile security, app security, enterprise security, wireless, mobility
    
IBM
Published By: IBM     Published Date: Oct 10, 2013
When you’re faced with growing expectations to create business value with limited resources, where can you turn? Increasingly, IT organizations are looking to trusted IT services providers like IBM to help reduce cost, manage complexity, maintain leading-edge skills and adopt technology innovation. Read the white paper to find out how managed services and cloud computing can help you deliver on the transformation agenda your business requires. Plus get guidance on the top 10 criteria to consider when selecting an external partner.
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cloud computing, managed services, it service providers, ibm, cost reduction, complexity mangement, it organization, partnership, managed services provider
    
IBM
Published By: IBM     Published Date: Apr 22, 2014
When you’re faced with growing expectations to create business value with limited resources, where can you turn? Increasingly, IT organizations are looking to trusted IT services providers like IBM to help reduce cost, manage complexity, maintain leading-edge skills and adopt technology innovation. Read the white paper to find out how managed services and cloud computing can help you deliver on the transformation agenda your business requires. Plus get guidance on the top 10 criteria to consider when selecting an external partner.
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ibm, managed services provider, managed services, it management, it service providers, cloud computing
    
IBM
Published By: Cisco     Published Date: Sep 16, 2015
This edition of Unleashing IT highlights the best of the best: The strategies and Cisco Powered services providers that deliver on the promise of enterprise-class clouds.
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cloud, hybrid, iot, public cloud, service, automation
    
Cisco
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